Customer Researcher
Remote regions
USBenefits
Unlimited PTO
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What you'll do:
- Build and scale OnePay’s consumer insights function, defining research standards, tools, governance, and processes.
- Lead quantitative and qualitative research to uncover consumer attitudes, behaviors, motivations, and perceptions.
- Partner with Brand and Marketing on segmentation, positioning, messaging, and campaign strategy.
What you'll bring:
- 7+ years in consumer insights or quantitative research within fintech or consumer technology.
- Mastery of advanced quantitative methodologies like MaxDiff, conjoint, and pricing research.
- Proven ability to coach non-researchers and influence strategy at the executive level.
Why join us:
- Competitive base salary, stock options, and health benefits from Day 1.
- 401(k) plan with company match and remote-friendly culture.
- High-growth, mission-driven environment with real impact.
Onepay
OnePay is a consumer fintech platform offering banking, high-yield savings, credit cards, lending, investing, and crypto, backed by Walmart and Ribbit Capital. The company values speed, low ego, and a mission-driven, inclusive culture in a high-growth environment.