Job Description
As a Senior Salesforce Architect, you will own and optimize Salesforce as the primary CRM, ensuring it meets business needs across Servicing, Operations, Compliance, and Customer Success. You'll hold a high technical bar for your work and team’s tactical changes, influencing technical strategy and collaborating with various teams to ensure technical sustainability, risk management, and informed trade-offs.
You will architect end-to-end Salesforce solutions across Service Cloud and other business systems, lead evaluations of new features and technologies, and maintaining integrations between Salesforce and core systems. The role involves defining technical solutions and operational processes, developing best practices for system governance and compliance, and driving automation in DevOps. Leveraging tools like Lightning Flows and Agentforce to improve workflows, managing enhancements, and monitoring system performance are essential.
About Affirm
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.