Digital Program Manager (Brand Social)

As a Digital Program Manager (Brand Social), you’ll lead the day-to-day operations of client social media programs, overseeing social media coordinators while ensuring seamless execution and client satisfaction. You’ll serve as a primary strategic and operational lead for client accounts, balancing staff management, program logistics, client communication, and high-level content strategy development and execution. This role requires operational excellence, strong leadership skills, and the ability to maintain high-quality deliverables while fostering team growth and client relationships. Responsibilities include strategic program oversight, staff management & team development, program operations & administration, and client relationship management. The role involves aligning strategic direction with client goals, coordinating across departments, providing guidance to social media coordinators, monitoring content performance, serving as the primary point of contact for clients, and producing comprehensive client-facing reports.