Lead implementation and integration efforts for fraud and compliance products. Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success.
Own public-facing SDKs, APIs, integration guides, and support documents. Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities. Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables. Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology. Provide product feedback to internal stakeholders as the eyes and ears on the ground.