Job Description
We are seeking an experienced Senior Data Analyst (f/m/d) to help us quantify success across our product, identify and prioritise opportunities for product development, and find patterns in behaviour that can be used to drive conversations with our customers about how they can get the most out of our Product. You will own the analytical framework that links product adoption to customer impact and business success, collaborating broadly across Product Development and Customer Experience teams to continuously strengthen and scale this framework. Your primary focus will be on designing and implementing repeatable, scalable analytical solutions that inform high-stakes strategic decisions across the organization. You must be adept at moving beyond descriptive analysis to distill actionable recommendations, translating complex data stories into clear, impactful insights for both technical and non-technical stakeholders. Framework Ownership includes the Design, implementation, and maintenance of the end-to-end analytical frameworks linking user behavior, customer value, and commercial outcomes (e.g., retention, expansion).
About Contentful
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale.