Serve as the primary point of contact for assigned clients, fostering strong, long-term relationships.
Lead retention efforts by identifying at-risk accounts and executing recovery plans.
Develop strategic account plans aligned with client needs and organizational goals.
Sodexo is dedicated to creating a better everyday life for everyone and building a better life for all. They improve the quality of life for those they serve and contribute to the economic, social, and environmental progress in the communities where they operate. They provide food service, catering, facilities management, and other integrated solutions worldwide.
Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS.
Map current-state customer processes to AI-driven workflows that translate to revenue outcomes.
Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
Gong harnesses the power of AI to transform how revenue teams win. Gong has over 5,000 customers and they are shaping the future of revenue intelligence, with transparency and trust being core to how they operate.
Own the assigned territory and individual account plan coordination.
Influence and motivate others in a matrixed sales organization to support and drive towards shared goals.
Manage the overall health of the account; coordinating routine checkpoints, handling business reviews, participating in new product roadmap discussions, and engaging in client meetings.
Clarivate is a global leader in trusted and transformative intelligence. They bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.
Lead complex deal strategy, operating as the quarterback for multi-threaded opportunities.
Elevate discovery and value diagnosis, translating insights into compelling ROI narratives.
Build and maintain a strategic pipeline through targeted outbound activity and account planning.
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. They apply artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
Own a portfolio of employer clients and be accountable for retention and growth outcomes.
Lead client implementations to drive high adoption rates among employers and their employees.
Conduct monthly/quarterly business reviews for employer clients and their broker and consultant partners.
RxSaveCard was founded in 2024 with a mission to reduce pharmacy costs for employers and their employees. Their innovative model is unique in the market, and they are building a modern, card-based approach to prescription benefits that simplifies a complicated system.
Lead and grow day-to-day client relationships or support senior account leaders
Develop and execute integrated digital strategies across channels
Translate client objectives into actionable plans with internal specialists
Media Cause is a mission-driven marketing and fundraising agency that helps nonprofits grow and accelerate their impact. They have 50+ full-time employees, offices in Washington DC, Atlanta, and San Francisco, with many team members working remotely, and strive to build a diverse, equitable, and inclusive agency.
Advise and consult with senior leaders on industry and government trends.
Nurture a detailed understanding of our key client's mission and priorities.
Provide oversight and coaching to complex program business development and delivery teams.
Cayuse helps organizations streamline research administration, compliance, and intellectual property management. They focus on building long-term, trusting relationships with their key clients and are true leaders and are the core of growth strategy and Client relationship management.
Own the full renewal lifecycle for a defined set of customers.
Execute standard renewal motions by documenting renewal risks and customer engagement steps.
Monitor account health using usage trends, support history, and sentiment.
Ivanti empowers IT and Security teams across the globe. Ivanti values every voice and builds and delivers world-class solutions for its customers through diverse and inclusive hiring, decision-making, and a commitment to its employees and partners.
Develop relationships with multiple C-suite personas across all product sales
Oversee client relationship mapping to the account team, orchestrating an account strategy
Be a trusted advisor, understanding their business and advising on how ServiceNow can help their IT roadmap
ServiceNow provides AI-enhanced technology to over 8,100 customers. They empower organizations to find smarter, faster, and better ways to work, connecting people, systems, and processes; including 85% of the Fortune 500®.
The ability to promote a client-focused culture that strives to exceed client needs, requirements, and satisfaction expectations.
Responsibility for financial performance of clients within defined client profile.
The ability to systematically gather information from a variety of sources, analysis information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem, and evaluate the consequences of choosing each alternative.
Sodexo delivers procurement solutions that drive operational effectiveness and innovative products and services. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike and Manages more than $36 billion in spend for food, services, and supplies, and serves more than 120,000 purchasing sites throughout the United States alone.