The Provider Systems Support Specialist provides systems and transactional support to healthcare providers via phone and email, serving as a key resource for inquiries related to the CareAffiliate and Availity systems, requiring strong problem-solving skills and customer support.

Actively listen to our clients’ customers, utilize customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction. Help customers with their account issues, via telephone, email and/or website inquiries and provide them with exceptional service.

As a Remote Licensed Property & Casualty Insurance Agent, you will provide full life-cycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs.

As a Customer Success Manager, the person in this role will be a strategic partner to the Customer, helping them deliver value from Adthena's platform by enabling platform adoption, providing SEM best practices, and bespoke Solution Services with support from the BI team.

Drive customer satisfaction, improve customer retention, and promote customer advocacy for our Customers. You will lead a team of Customer Care Managers, acting as the contact point between the first line of defense and the senior executives at Versapay and our customers.

Guide customers through onboarding, develop success plans, and drive product adoption. Build relationships with stakeholders, act as a strategic advisor, and ensure value. Collaborate internally, improve customer retention, and nurture champions within customer organizations.

The Customer Success Manager (CSM) manages projects and activities, with the goal of building channel partner and client productivity. CSMs drive customer’s overall health and retention, while supporting revenue growth and reducing churn. The CSM collaborates cross-functionally to bring the partner voice to product strategy.

Serve as the customer’s primary touchpoint, manage onboarding, conduct business reviews, and resolve issues. Collaborate with internal stakeholders to ensure a high-quality customer experience. Understand the customer’s experience, identify risks/opportunities, and share feedback with product and sales teams.

Compassionate Patient Advocate needed to help patients navigate the complexities of the healthcare system. Responsibilities include informing patients of their financial options, responding to patient and client queries, enrolling qualified patients into financial assistance programs, & coordinating the delivery of free medications and assistance payments.

The National Service Coordinator will primarily be responsible for providing a broad range of support and assistance to both internal and external Fleet Management customers, fielding inbound calls and assisting customers with roadside assistance and setting up rentals.