The Customer Success team at Standard Metrics is responsible for the complete post-sales lifecycle of our customers. You will cultivate long-term relationships with customers, develop a deep understanding of their business requirements, and drive platform utilization across customer teams. You will also own renewals and upsells, proactively identifying and addressing churn risk.

This critical leadership role is responsible for driving customer retention, expansion, and lifetime value, ensuring clients see Wayflyer as their preferred capital partner for future growth by leading regional Customer Success teams and developing customer success playbooks.

As a Customer Success Manager, you will build strong relationships with clients, help them navigate P2P.org staking solutions, and ensure they get the most value from our services, playing a key role in onboarding, educating, and supporting institutional clients, ensuring a smooth experience with our staking infrastructure.

Rollstack is seeking a dedicated and experienced Customer Success Manager to ensure customers achieve their desired outcomes using Rollstack's solutions by building strong relationships, understanding business needs, and maximizing product value so as to drive retention and expansion opportunities.

Onboard new customers by assisting them in setting up their Lodgify account, connections and training on the system via phone calls and screen-sharing calls. Understand customer objectives and potential to correctly set up their account and assist them during the customer journey. Provide a consultative approach to customers to ensure a proper utilisation of Lodgify.

As a Customer Care Specialist, you will ensure customers are delighted and actively using HighLevel’s software application by coordinating with other departments to support at-risk customers and performing proactive outreach to reduce churn. You'll build customer loyalty by providing legendary customer service.

Partner with educators to support the implementation of STEAM and Coding products in various classrooms. Driven by passion and data, you will play a crucial role in the company's growth and success by engaging with teachers, understanding customer goals, and providing support.

As a Customer Support Manager at Runwise, you'll work closely with property companies, acting as a trusted advisor to help them run their heating systems efficiently and comfortably, troubleshooting issues to meet energy reduction goals. The role involves answering live phone calls, real-time troubleshooting, remote monitoring, and making system adjustments.

Join Immersive Labs as a Customer Success Manager to develop strategic partnerships with customers, ensuring the platform delivers on their strategic outcomes. You will onboard customers, train them on the product suite, and collaborate with internal teams to deliver a strategic vision. With 3-5 years of experience in customer success, you will drive customer obsession and elevate the customer voice.

You will be at the forefront of managing member accounts, ensuring timely payments, and maintaining accurate financial records, driving collections through outbound calls, addressing past-due payments, and offering personalized payment plans. You'll meet daily revenue goals while providing exceptional support to members, ensuring their payment challenges are addressed efficiently and effectively.