Remote Customer service Jobs · Communication

• Assist with reservation and scheduling requests submitted by clients
• Support booking coordination across various service categories
• Maintain accurate client records and reservation details in internal systems

Destination Knot is a destination planning company. We are seeking detail-oriented individuals who are organized and professional.

• Provide support for vacation planning and reservation requests
• Assist with coordinating accommodations, scheduling, and related services
• Maintain accurate client records and documentation in internal systems

They provide vacation and travel planning services. The job posting does not mention size or culture.

• Respond to customer inquiries via email, phone, and chat in a timely and professional manner
• Provide accurate information about travel bookings, itineraries, and policies
• Troubleshoot common client issues and escalate complex matters as needed

They are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. They offer a supportive online community.

• Coordinate and manage full travel itineraries.
• Communicate with clients to understand preferences, goals, and budgets.
• Book and confirm travel reservations using online tools and booking platforms.

Destination Knot specializes in curating unforgettable travel experiences that simplify the planning process and elevate every journey. Their team is growing, and they’re looking for passionate individuals who love to help others explore the world.

• Assist clients with travel arrangements including flights and hotels.
• Communicate with travel suppliers to confirm bookings and resolve issues.
• Provide guidance on travel schedules documentation and trip details.

They connect people to careers in travel. They seem to have a supportive team environment focused on proessional growth.

• Lead and develop a high-performing CSM team, managing and mentoring Customer Success Managers across strategic Enterprise accounts.
• Build scalable CS programs, processes, and playbooks for onboarding, adoption, renewal, expansion, and risk mitigation.
• Serve as a senior voice of the customer across Product, Engineering, Design, Marketing, and Support, translating insights into opportunities.

Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. They are a team of 150 with backing from investors like OpenAI and Andreessen Horowitz; they are building a team rich in diverse backgrounds, experiences, and opinions.

• Manage the onboarding process for new clients by setting clear expectations and tracking progress.
• Support client education by integrating learning opportunities into onboarding.
• Monitor client health during onboarding, identifying and addressing potential challenges.

INNERGY transforms the woodworking industry with cloud-based ERP software designed exclusively for custom manufacturers. They are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real-world problems .

• Greets patients and confirms appointments, collecting payments and updating information.
• Provides high-quality customer service to both internal and external customers.
• Answers incoming calls, triages, documents and delivers information to providers.

They are a healthcare provider. They focus on patient care and research with a team committed to innovation and service excellence.

• Schedule customer appointments for collision repair and estimates following procedures.
• Manage a high volume of customer communications and assist with rental car/tow scheduling.
• Resolve customer concerns using internal resources and maintain data integrity.

Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. They operate over 650 state-of-the-art locations and have been in business for over 25 years, focusing on a People First vision.

• Enjoy making outbound calls and reaching out to patients, members, and customers
• Outreach to patients to schedule appointments for preventative health screenings and assess for high risk
• Make welcome calls and assist members and patients with benefits and insurance information

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey, interacting with 1 in 3 Americans every day. They integrate the power of human touch with data-driven technology in their mission to make healthcare better for all, fostering collaboration, creativity and innovation.