Troubleshoot basic technical issues, build meaningful customer relationships, and identify opportunities to upsell products and services all while delivering exceptional service. Handle inbound and outbound calls with professionalism, empathy, and efficiency. Maintain confidentiality and protect customer data.
As a Senior Customer Success Manager at Procurify, you will manage a complex book of business, lead high-impact customer engagements, expansions, and rollouts. Act as a trusted advisor to executive stakeholders, drive customer success strategies, and confidently manage escalations while maximizing growth opportunities. Your ability to navigate customer landscapes and advocate for customer needs will be crucial.
The Patient Service Representative - Billing works within our Clinical Operations team and serves as a link between patients, the practice, and the healthcare system. They are often the initial point of contact for patients and focuses on handling billing-related issues and cases. They assist patients with billing inquiries, insurance questions, and complaints.
Engage with strategic customers to deliver business value and help drive revenue growth. You will steer high-tech, cloud-based enterprise software enterprises through their multi-year journey to the cloud with a primary focus on ensuring robust cloud security practices and extending the value of Wiz. Act as a trusted customer advisor, ensuring seamless collaboration across Wiz teams to deliver transformational outcomes with a paramount emphasis on cloud security.
The primary function of this position is to handle all customer service inquiries for our quickly growing business. We are seeking an energetic and reliable candidate to provide support to new and existing customers while maintaining a high level of excellent service. This role will work cross-functionally and partner closely with different teams to drive the business of Rebag.com and other platforms.
The Customer Success Manager will be responsible for delivering value and driving adoption across Limble's customer base, acting as a product specialist to manage customer engagements. This role involves leading new customer onboarding, driving improvements to the onboarding process, setting strategic direction for customer's use of Limble CMMS, providing training and documentation, and identifying opportunities and risks within customer organizations.
Responding to customer inquiries primarily via live chat or e-mail, assisting with questions about orders, accounts, products, and deliveries. Using internal tools to resolve customer issues and guide them through minor technical problems. Communicating professionally and courteously in accordance with our client’s standards and following established processes and quality guidelines.
Using excellent communication and multitasking skills, you will respond timely to customer inquiries and process requests. You will research customer issues, identify customer needs, and provide workable solutions, including scheduling appointments and assisting with insurance questions.
The Startup Customer Success Manager role at Ashby involves programmatically serving early-stage customers, creating onboarding materials, and assisting via email and customer calls. You'll own a book of customers as their main point of contact, manage projects, and help customers solve complex challenges. The position requires at least 2 years of experience in a similar role.
The Candidate Care Agent delivers customer service, enhancing client candidate interactions with immediate availability, single call resolution, and unprecedented responsiveness. They provide seamless customer support through various channels, screen candidates, and update statuses in recruitment systems.