Remote Customer service Jobs · Sales

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Destination Knot is seeking enthusiastic, detail-oriented individuals to join our team as Cruise Reservations Specialists. In this fully remote role, you will help clients explore cruise options, answer questions, and secure reservations tailored to their travel preferences. This role is perfect for individuals who love travel, enjoy working with people, and want the flexibility to work from home.

Looking for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. This is a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. No prior experience is necessary – ambition, determination, and a hunger for success are valued.

$25,000–$65,000/yr

Assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way. You will assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide personalized recommendations based on clients’ preferences and budgets. Work closely with top travel suppliers to secure exclusive deals and promotions. Stay informed on industry trends, travel policies, and supplier offers.

In this fully remote role, you will primarily support educators by addressing inquiries about their auto and property insurance policies, providing exceptional customer service through phone calls, emails, and live chats to help clients protect their assets. Horace Mann will provide the necessary training and support to help you obtain your Property & Casualty License if you do not already have one.

Unlimited PTO

As a Customer Success Manager (CSM), you will manage a portfolio of SaaS vendor clients while building trusted relationships with stakeholders. You will act as a Sagetap product expert and resource for stakeholders, helping deliver the voice of the customer to internal teams. A CSM will manage a variety of projects that will have direct and indirect impact on customers.

$40,000–$70,000/yr

Destination Knot is looking for enthusiastic, detail-oriented individuals to join our team as Customer Service Travel Representatives. This role is perfect for those who love travel, enjoy helping others, and excel at providing excellent customer care. You’ll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention. Training and support are provided to help you succeed in this rewarding role.

$31,100–$58,500/yr

Deliver exceptional service to callers, including travelers and travel advisors, by answering inbound calls and providing accurate and timely responses to inquiries about travel insurance coverage, website troubleshooting, and purchase inquiries. Create cases in Salesforce, act as a liaison with agency partners, and participate in coaching sessions and meetings. Serve as backup for other Customer Care functions and perform other related duties as needed.