As a part of our Service Team, you will be responsible for fostering great relationships between students, families, and tutors. You’ll also collaborate with our enrollment and academics team to ensure families and tutors are set up for success. You’ll manage one or more specific regions and be responsible for growing the business by providing exceptional customer service and achieving monthly revenue goals. This is a fully remote position.
As an Enrollment Advisor, you will play a key role in expanding Hazel’s mission & care impact by driving the enrollment of children referred by school staff or parent/guardian. You will reach out to the student’s parent and compellingly communicate the value of Hazel’s virtual therapy program. You will help the family complete the steps of our enrollment process until they begin the program.
The Contact Center Lead assists with the day-to-day operations of the contact center, including assisting agents, monitoring production, and conducting training. The Contact Center Lead reports directly to the Operations Manager and is responsible for helping the ERD team meet daily, weekly, monthly, and quarterly goals. This role involves reporting, trend analysis, live call monitoring, team motivation, and identifying improvement opportunities.
The Merchant Success Associate (MSA) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of our Midmarket merchants and delivering massive value to help facilitate their growth and success. The MSA will work together with a Portfolio Success Manager(s) and/or Senior Merchant Success Manager(s) to support ShipBob’s largest merchants.
The Customer Support Representative-Remote interfaces with customers via inbound/outbound calls/chats/emails or through the Internet. This position provides customer service support and resolution of non-routine problems regarding client's product or services, delivering expert customer experiences.
Redefine your career and enjoy the freedom of working from anywhere. This is a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. The company is looking for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential.
Destination Knot is looking for enthusiastic, detail-oriented individuals to join our team as Client Services Travel Representatives. This remote role is perfect for those who love travel, enjoy helping others, and excel at providing excellent customer care. You’ll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention.
We're seeking a Remote Contact Centre Advisor to join our team in Hull, delivering excellent customer service in the media industry by handling calls, emails, and live chats to assist customers with subscriptions and advertising.
As an Owner Relations Representative, you will act as the primary point of contact for property owners, ensuring their satisfaction and addressing their needs in a timely manner. Your key responsibility will be to manage all owner communications, providing regular updates, and resolving issues to foster a positive relationship between property owners and our management team.
As a Customer Expert, you will assist customers (retailers), demonstrating exceptional customer service skills and meticulously presenting new products and deals to engage their interest. You are expected to understand the client's needs, maintain a healthy relationship, and offer optimal services and solutions to ensure a long-term partnership. Your primary support channels will be phone and email.