Remote Customer service Jobs • Time Management

The Contact Center Specialist Bilingual role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.

This position involves assisting vacation rental homeowners in the Guestworks Program, serving as the primary point of contact and helping them navigate account-related questions, financial statements, rates, and revenue insights. You will provide clear, accurate, and timely support while ensuring homeowners feel supported in managing their rental business.

Provide a best-in-class customer service experience over the phone by responding to client requests, anticipating unstated needs, and educating them on our programs. You will analyze client problems and provide information and solutions in a timely and efficient manner, while thoroughly document request outcomes for accurate tracking and analysis.

Craft unforgettable, authentic, and flawlessly executed travel experiences for clients, combining expert trip planning, deep local knowledge, and personalized, concierge-level support to ensure every journey is seamless and memorable as a Destination Expert & City Host.

Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. Representatives forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.

Get in on the ground floor of a dynamic support team. This role supports life insurance sales through agents and their carriers across the Unites States. As a member of this key team, you will aid in responding to and resolving inquiries from our partners. You will play an important role in supporting, communicating with, and assisting clients.

As Customer Support Assistant, you will ensure fast and comprehensive ticket response, deeply understanding client’s needs and frustrations within the Global Self-Service Live Support Team. You will manage various types of requests from live clients, such as those relating to programme development or management, identifying and redirecting requests to the right support teams. You will also assist with the management of programme upsells, retention and closures.

As a Claims Examiner, you will work independently, processing claims via data entry for 90% of your day. Responsibilities include effectively adjudicating claims to meet production, quality, and other metrics, following up on claims needing more information, and ensuring data integrity is maintained according to HIPPA guidelines. You'll work with specific software and may be assigned special projects.

The Support Specialist I provides first level assessment, support, and resolutions. This position is responsible for delivering quality customer service and handling daily support requests for our colleagues received via phone calls, chat, or self-service incidents. Additionally, the Support Specialist escalates any unresolved issues to ensure a timely resolution.

As a Customer Success Representative, you'll contribute to providing premier customer care, where your professional development is prioritized. You will provide product and service assistance, resolve issues, manage accounts, provide accurate information, and offer product technical information. You will collaborate with sales and operations and assist with training sessions focused on enhancing soft skills, product knowledge, and system proficiency.