Remote Customer service Jobs

• Handle inbound support calls for Ophthalmology offices with excellence in customer service.
• Schedule and reschedule appointment requests and complete daily administrative tasks.
• Answer new and existing patient inquiries and ensure patient satisfaction.

We exist to protect and restore vision. We provide opportunities for growth and development with a culture centered on our Shared Values – PATIENTS.

• Represent the Ollie brand voice and deliver a memorable customer experience to build long-term relationships with pet parents.
• Manage customer relationships across multiple channels including emails, phones, and order management systems.
• Help drive initiatives to accomplish the CX Vision of creating a world-class genuinely kind customer experience.

Ollie makes human-grade pet food tailored for dogs' nutritional needs and delivers directly to customers. It is a growing company with a culture that cares deeply about its work and team members.

• Become a Tekmetric product expert and provide detailed account walkthroughs for new customers.
• Establish strong relationships with customer stakeholders and manage data migrations.
• Collaborate with sales, customer success, operations, support, and engineering teams to improve the onboarding process.

Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017 in Houston, Tekmetric has grown from a single shop's vision to the industry's leading solution, with a culture of transparency, integrity, innovation, and a service-first mindset.

• Support day-to-day operations by organizing information and managing digital tools.
• Communicate directly with clients and coordinate creative assets.
• Monitor client requests and proactively resolve operational issues.

This company operates in the pharmaceutical retail sector, focusing on marketing and sales. It is a small, fast-paced team that values collaboration, energy, and results.

• Lead end-to-end onboarding for medium and high-value hospitality clients, coordinating implementations across multiple properties and teams.
• Design and deliver customer training programs and provide proactive consultation to improve platform adoption and long-term value.
• Use AI tools to accelerate content creation, streamline communication, and identify onboarding risks while managing projects effectively.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a partner company managing applications and next steps for employers, with a remote-first and flexible culture emphasizing ownership and adaptability.

• Drive customer adoption, retention, and expansion through scalable and data-driven Customer Success programs.
• Manage a portfolio of accounts from onboarding to ongoing success, ensuring customer objectives are achieved.
• Leverage customer success platforms, CRM data, and scaled engagement strategies to proactively manage customer health.

The company provides a customer success platform and operates with a global, remote-first team. They value collaboration, continuous improvement, ownership, and customer impact.

• Serve as a key point of contact for members seeking support with healthcare and wellness programs via phone, email, and live chat.
• Help participants understand their eligibility, benefits, and available resources while resolving inquiries and escalations.
• Support outbound outreach campaigns and accurately document member interactions across multiple systems.

This company connects individuals with healthcare and wellness programs and provides member support services. The team is collaborative and performance-oriented, with a focus on professional development and growth opportunities.

• Coordinate and manage residential mortgage appraisal orders from submission to completion.
• Communicate with appraisers, vendors, and internal teams to ensure timely and accurate order fulfillment.
• Maintain tracking reports and process appraisal-related payments in accordance with policies.

Jobgether uses AI-powered matching to connect candidates with hiring companies. They offer a platform for job applications with a focus on efficiency and fairness.

• Provide technical support and live monitoring for esports tournaments.
• Troubleshoot data discrepancies and coordinate with customers across multiple channels.
• Work remotely in a globally distributed team covering the full tournament lifecycle.

A company specializing in esports data and tournament operations. The culture emphasizes flexibility, remote work, and international collaboration.

• Deliver exceptional service to assigned clients by building strong relationships and demonstrating ROI throughout their lifecycle.
• Develop and execute comprehensive Client Account Plans based on deep understanding of Intelerad's products and clients' healthcare IT needs.
• Monitor client health indicators, engagement levels, and product adoption to proactively identify risks and coordinate mitigation efforts.

Intelerad provides medical imaging solutions that streamline information flow and simplify complex processes to improve patient outcomes. With nearly 800 employees across four countries, the company fosters a collaborative culture focused on innovation and client success.