As a Bilingual Spanish Absence Claims Specialists you are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.

The Onboarding Specialist I role is integral in establishing and maintaining relationships with clients through their onboarding process. You will communicate directly with clients, through phone, video conferencing and email deliver a successful onboarding experience. You will work closely with our Cybersecurity and Product teams to ensure a flawless experience with BlackCloak.

Bullseye Strategy is seeking a Customer Service Representative to resolve customer concerns, answer questions, provide product information, take orders, and process returns, providing exceptional customer service and collaborating with the sales team.

Take inbound calls from patients, providers and members, manage calls for patients that may be sick or in emergent situations and Support members with their insurance needs, questions or concerns. Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice. You will be making a difference in someone’s life!

Onboarding Specialists ensure new customers are efficiently integrated into the SQUIRE platform by providing technical configuration, support, and training to ensure product adoption and usage; delivering an exceptional customer experience is key. Strong communication, organization, and interpersonal skills are essential, as is verbal and written fluency in Spanish.

Serve as a facilitator between the patient and the company, ensuring a seamless experience by providing product and service information, answering questions, and resolving any emerging customer problems. Handle patient complaints and identify the appropriate response and strategy to solve customers' issues as quickly as possible.

As the Head of Customer Solutions (Success), you will architect and scale a customer success engine that not only drives product adoption but also ensures our customers achieve measurable value from our AI healthcare solutions. You'll blend strategic relationship management with technical acumen to create an outstanding customer journey.

SingleOps seeks a Customer Success Manager responsible for customer retention, adoption and expansion post onboarding, enabling customers throughout their journey and ensuring they achieve success with the product. This role involves managing customer health, renewals, and engaging clients proactively to understand their goals and connect them with SingleOps product functionality.

As a Training and Support Consultant, you will deliver customer support and provide effective instructor-led training to clients. You will handle incoming calls, support requests, and conduct online training sessions, ensuring customer satisfaction and maximizing the value they derive from our offerings.

The Customer Support Representative will develop an understanding of AssetWatch products and services to support both hardware & network outages for external customers. You will collaborate with stakeholders to ensure timely and long-term solutions by managing multiple incoming streams of support request and working internally across multiple departments to ensure the delivery of a world class customer experience.