We're building something new at Postscript! As the AI Automation Engineer, you will act as a 'force multiplier' across the company, focused on applying AI tools and technologies to solve our most pressing operational challenges, partnering with a broad set of stakeholders to identify inefficiencies and develop technical solutions.
We are looking for an IT Project Manager (m/w/d) to strengthen our dynamic team. You will be responsible for the planning, management and monitoring of exciting IT projects from start to finish. Your work makes a significant contribution to the successful implementation of our corporate strategy and offers you many opportunities to take on responsibility and play an active role.
We are seeking an Epic OpTime Analyst IV to join our team to perform builds, testing, validation, maintenance and ongoing support of the OpTime module. The scope of work will focus on builds and configs, and also include Epic upgrade project based work, enhancement requests, ticket queue responses, and break/fix duties. Ideal candidate will have worked in multi hospital environments.
Internova is looking for a Technical Support Analyst to provide technical expertise and trouble-shooting, finding solutions and supporting hardware, software, and operating systems in an inter-networked environment, which includes different desktop/laptops operating Windows OS and Mac OS. You will assist in the process the onboarding new hires joining the company.
Seeking a highly skilled and motivated Network Engineer to join a strategic project with one of our key clients in the US. This role involves designing, implementing, and maintaining secure and reliable network infrastructures across multiple technologies, with a strong focus on Cisco, Palo Alto, and Juniper platforms. The position offers the opportunity to work in an international environment with direct impact on critical client operations.
The Associate Technical Support Engineer (TSE) understands that while customers share many characteristics, each is unique and requires careful listening and critical thinking to triage and find the root cause of the issue at hand. Your success is measured by your ability to be an extension to our customers as well as your commitment to act with urgency, thoughtful responsiveness, and the number of issues resolved.
The Middle L1 Technical Support Specialist will be reproducing, analyzing, and evaluating technical issues to resolve them independently or escalate as required. They will also be creating business incident tickets in the internal system, reviewing them regularly, validating categorization, and ensuring compliance with SLAs. Furthermore, they will be collaborating closely with internal teams to identify root causes and drive resolutions.
Communication with European customers (phone, email, IM). ITSM tickets handling and dispatching. Remote user support. Infrastructure monitoring and reaction according to the documentation. Solving incidents in IT area: performing basic troubleshooting and event correction according to the defined procedures. Prioritizing and escalating incidents (when required) to the appropriately experienced technician. Operating in shifts for 24/7 customer support.
We are seeking an experienced and dynamic Regional Technical Manager to lead our local technical operations. This individual will be responsible for managing a small but highly skilled team of system, network, and database administrators. The team will closely collaborate with our Global ServiceNow Team to deliver seamless IT support for our customers.
This position participates in technical workgroups and functions as a technical expert as well as serves as the Engineering Lead on the team. The individual in this role will assist in resolving complex and high-risk issues. This role supports the research, analysis, design, creation, and implementation of infrastructure systems to meet current and future user requirements.