Airalo

As a Creative Designer, you’ll bring ideas to life through visual design, engaging graphics, short-form content, videos, and content for Airalo. It will be your mission to find creative ways to explain the beauty and simplicity of what Airalo can bring to an individual. The creative content you’ll create will be used to improve global user acquisition and education efforts. You’ll harness their voice, bring narratives to life, and engage a variety of different audiences.

As a Level 2 NOC Engineer, you’ll go beyond day-to-day monitoring to handle escalations that require deeper technical expertise. This role blends advanced troubleshooting, provisioning process exposure, and OSS/automation skills to strengthen service reliability. You will support Level 1 engineers, collaborate with engineering teams, and contribute to process and tool improvements that make our NOC smarter and more resilient

As Senior Director, Brand, you’ll shape how millions around the world experience Airalo by crafting a brand that is trusted, loved, and impossible to ignore. You’ll lead the development and execution of a global brand strategy that enhances awareness, drives affinity, expands market reach, and delivers measurable business impact. You'll oversee Airalo’s in-house creative studio and a high-performing team across brand marketing, content, social, and PR.

As Airalo’s Senior Data Analyst, Growth, specialising in retention analytics, you will partner with the lifecycle and CRM teams to analyze customer behavior, design experiments, and improve engagement, retention, and loyalty. You will transform raw data into actionable insights, helping shape campaigns across email, push, SMS, app, and referral. Your work will ensure we deepen customer relationships and maximize long-term value.

As a Support Operations and Insights Manager, you will lead and mentor a team of support professionals. Responsibilities include leading support reporting and workforce planning, identifying performance gaps, driving process improvements, and building the infrastructure needed to support a rapidly evolving support function. You will also own critical workforce management processes such as forecasting, capacity planning, and headcount modeling.

As Airalo’s Affiliate Marketing Manager for Middle East & Africa, you will build and execute Airalo’s affiliate strategy to drive high-quality user acquisitions in the Arabia & Africa region. You will drive user acquisition, manage affiliate campaigns, and analyze performance while staying ahead of industry trends.