$63,000–$86,000/yr
US
12w paternity
- Own and manage the member-facing phone line, delivering compassionate, timely, and solutions-oriented support.
- Manage expedient and accurate Verifications of Benefits (VOBs) to ensure members can access care without delay.
- Collaborate and strategize cross-functionally with our member growth team to streamline onboarding and ensure a seamless member experience.