Babble Cloud
2 open remote positions
🏖️ PTO Distribution (2 of 2 jobs with PTO data)
✨ Benefits Overview (2 of 2 jobs list additional benefits)
As the Customer Experience Executive, you'll be responsible for the reactive customer experience within their dedicated accounts. You will oversee and improve the customer journey, ensuring a positive and seamless experience. Your main accountabilities include driving customer retention, reducing churn, and increasing customer satisfaction.
A strategic leader responsible for defining, implementing, and overseeing the customer experience across all touchpoints ensuring a positive and consistent experience that drives customer satisfaction, loyalty, and advocacy. You will optimize customer journeys across various channels and touchpoints to ensure a seamless and positive experience. This role will have 8 direct reports and a wider team of 60 staff in UK and South Africa