Bugcrowd

1 open remote positions

Bugcrowd empowers organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of customers and trusted hackers.

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Open Positions

Senior Customer Experience Manager

Costa Rica

As a Senior CEM, you will be the primary point of contact for a portfolio of accounts, responsible for ensuring ongoing customer satisfaction, platform adoption, and renewal execution. Senior CEMs are the operational and strategic champions of customer value, partnering closely to deliver a world-class experience. This role is ideal for someone with experience managing complex customer relationships in cybersecurity or SaaS environments.