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Care Access
Care Access
9 open remote positions
Care Access aims to improve the future of health for everyone by bringing research and health services to communities. They operate with hundreds of research locations and mobile clinics across the globe and are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to medical breakthroughs.
Salary Distribution
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Benefits Overview
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Open Positions
Track and monitor clinical staff training completion, including study-specific and mandatory compliance training. Support DOA matrix setup and maintenance by confirming training completion and role assignments. Upload and maintain essential staff training records, certifications, and staff documents in the eISF and associated systems.
Clinical Research
Compliance
Documentation
Microsoft Office
Customer Service
Lead the development and execution of Care Access’s quality program across clinical, operational, and technology domains. Build and maintain a risk-based, fit-for-purpose Quality Management System (QMS) that supports Care Access’s mission. Collaborate with Operational Compliance, Product, Privacy, IT, and other functional partners to embed quality by design across systems and workflows.
GCP
CSV
Quality Management
Oversight for traveling clinical staff supporting decentralized operations at events and sites. Ensure high-quality protocol execution, participant safety, and adherence to GCP and FDA regulations. Manage, develop, and evaluate all clinical research staff (CRCs, nurses, mobile clinicians, and traveling staff).
Leadership
Communication
Revise, expand, and optimize onboarding materials and workflows to create a standardized, role-specific, and site-relevant onboarding program. Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning. Contribute to developing, reviewing and maintaining documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access tools
LMS
Microsoft Teams
Communication
Assist with daily site activities, acting as the primary point of contact for the site. Assist with training and mentoring research staff, upholding professional development goals. Promote strict adherence to ICH-GCP, FDA, and local regulations, maintaining audit readiness across all studies.
Clinical Research
Regulatory Compliance
Configure & Maintain Clinical Systems, including installing, upgrading, and tuning LIS and similar systems. Develop and maintain simple scripts (e.g., Python, PowerShell, Low/No-code solutions) to automate data flows. Respond to Tier 2/3 incidents, diagnose system issues, and coordinate with vendors or internal engineering to resolve defects.
Python
PowerShell
SQL
Troubleshooting
Manage retention work and deliver the highest quality customer experience. Build strong rapport with participants to help retain and engage them. Prepare participants for clinical studies through education using provided educational materials.
Clinical Research
Patient Education
Customer Service
Communication
Time Management
Support daily operations of study coordinators and clinical staff, escalating challenges and suggesting solutions. Assist in documenting processes and workflows to simplify daily work and focus on patients. Provide system and process support to team members, answering questions and assisting with training.
Technology
Microsoft Office
Communication
Problem-solving
Organizational
Drive outcomes of global client projects across the Clinical Delivery service lines. Develop project plans and strategies for successful delivery of results for client projects. Serve as primary operational point of contact for client and build strong rapport with them.
Project Management
Client Relationship Management
Communication
Microsoft Office
Problem Solving