Enode

Enode is looking for a Senior Customer Success Manager to join our Strategic Accounts team and lead our work with some of our largest and most complex customers. You’ll be a core part of our small and growing Customer Success team in one of the most exciting early-stage climate tech businesses. As an early member of the team, you will have a huge impact on Enode's trajectory.

You’ll be part support engineer and part operations manager within the Customer Success team. You’ll work directly with customers and internal stakeholders to ensure we can efficiently help everyone understand how Enode’s supported devices work and troubleshoot issues. As a Technical Operations Engineer, you will become a domain expert, engage with customers, build tools and processes, and own the operation of efforts.

Drive GTM efforts in our Strategic Accounts segment, partnering with significant energy businesses globally, consultatively positioning Enode as the preferred partner to meet their ambitious decarbonisation goals, and having an impact on building our GTM function/playbook in this early stage of our journey.