Equifax

1 open remote positions

Equifax is a global data, analytics and technology company that plays an essential role in the global economy.

✨ Benefits Overview (1 of 1 jobs list additional benefits)

401(k) (1) Healthcare (1) PTO (1)
Customer Success Manager
1 day ago US

The Customer Success Manager is responsible for optimizing the Customer Experience lifecycle, handling post-Sales Implementation program management and collaborating with the customer to ensure they are realizing expected value from EFX solutions, as well as driving adoption and retention. They proactively drive adoption, usage, net retention, and renewals by optimizing customer experience and act as the connecting thread for internal teams with the customer across the customer journey and drive customer advocacy in resolving customer issues. The Customer Success Manager will also serve clients by creating customer success plans and monitoring their health.