This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both Ferrellgas and Blue Rhino customers. The incumbent will work with both internal and external customers to ensure a high-quality customer service experience and strive to foster growth. Our Remote Customer Service Specialists must be willing and able to report to their local office as needed, dependent on business need.
Job listings
The Client Services Executive (CSE) will manage existing Pharmacy Benefit Management clients, co-develop long-term account strategies, identify "up sell" and expansion opportunities, and ensure client retention while achieving corporate strategic goals and customer satisfaction. Responsibilities include delegating tasks, presenting data-driven insights, resolving escalated client issues, managing contracts, and traveling to client sites.
Nurture relationships with the client base at scale, ensuring they receive significant value from our products. This role involves a mix of relationship management, strategic account oversight, and direct support to enhance client satisfaction and retention. Responsibilities include client relationship management, ROI optimization, account reviews, and identifying upsell opportunities.
We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.
Weβre looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.
Resolve escalated customer service issues as a Remote Consumer Advocate with ASI/GE Appliances. Create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. Take ownership in resolving escalated customer concerns and follow up to resolve appliance-related concerns.
Under general supervision, the Customer Service Representative answers and schedules patient appointments accurately and efficiently. This role requires high-level problem-solving and analytical skills, self-direction, and the ability to multi-task in a fast-paced environment with productivity and accuracy. Responsibilities include reviewing EMRs, conducting insurance verification, handling patient calls, resolving inquiries, and performing other duties as assigned.
As a Restaurant Support Managers you are committed to providing exceptional customer service with the goal of retaining and growing our client base. Youβll efficiently manage and respond to a variety of questions and issues that may require troubleshooting, researching or collaborating with the team while you listen and reassure our clients. You will provide exceptional and timely inbound customer support via phone and email.
As a Member Engagement Representative, youβll be the first connection between members and the care that can change their lives. Youβll deliver compassionate, high-quality service while helping participants understand their benefits, enroll in the right health programs, and resolve any issues along the way.This is an excellent opportunity for individuals with customer service or call center experience who want to grow within a mission-driven organization.
The Customer Experience Associate 1 ensures best-in-class customer service is delivered to all customers during the vehicle repair process. The position requires a high level of customer service and communication skills, plus the ability to problem solve. This is a remote position and applicants must live in Dallas, TX or Chicago, IL.