Remote Customer service Jobs · Team Player

This role supports patient and family engagement and scheduling needs across our Care Experience departments, while engaging in an administrative function that supports overall team outcomes and patient retention. This individual will be responsible for ensuring a consistent experience for patients and families as they onboard the platform and access Equip’s specialized care team and resources throughout their recovery journey.

Drive KPI improvements and supporting paid search strategies tailored to client goals. Tactical execution, strategic support, and management of client relationships are core responsibilities. Taking on clients by month 3, you will build & optimize Google and Bing search campaigns for a roster of B2B, lead generation, and/or ecommerce clients across various industries.

As a Senior Customer Success Business Partner, you will play a critical role in the successful deployment, adoption, expansion and value realisation of Anaplan’s solutions. You’ll act as the strategic trusted advisor and primary Anaplan contact throughout the customer lifecycle, helping customers navigate implementation, adoption and expansion phases and maximize the value of their investment.