As a Team Support, you will deliver exceptional service to both agents and customers by overseeing the booking process, providing basic technical support, and addressing queries, also handling escalated contacts with legal, regulatory, governmental, or PR implications, and assisting the Team Manager with projects focused on enhancing team performance.

Serve as the initial point of contact for roadsurfer prospects and customers, offering tailored guidance on product offerings, including rent, abo, myroadsurfer, and spots. Handle issues such as damage claims, breakdowns, and complaints, ensuring prompt solutions. Coordinate existing bookings and subscriptions for updates, changes, or cancellations.

You will be enabling Customers to leverage APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry. This team is responsible for interfacing with our customers throughout their lifecycle helping them realize the value of their Kong investment.

As a Principal Contract Manager at HubSpot, you will manage customer contracts, handle inquiries and renewals, and maximize customer investment by negotiating value-driven renewals and collaborating with stakeholders to drive account growth.

Serve as the point of contact supporting our highest value customers and institutions on Binance’s various products. Provide dedicated and prompt support to our institutional and VIP customers via different communication channels. Provide sufficient guidance and support to VIP customers on integrating and using Binance’s system including the use of API.

Supporting customers, courier partners and venues in different countries, via live chat and phone. Ensuring that the delivery operations run smoothly. Developing our support function together with the support team as well as other teams within Wolt. Great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset are needed.

WeDoSupport is looking for a Flemish/Dutch & English speaking Customer Support Agent. Responsibilities include providing support in Flemish/Dutch by email and live chats, identifying clients' needs and proposing solutions, and working closely with the team to improve processes.

We are looking for a self motivated and passionate Customer Support Specialist for the Uplisting team to help juggle our 1000s of customers, keeping them as happy as they can possibly be and empowering them to succeed. Follow customer lifecycle processes and policies to support customer success and business growth throughout the customer journey.

You will be on the front lines supporting Persona’s customers at each stage of their engagement and making sure they have a world-class customer experience. Your day-to-day will include onboarding new customers, triaging and resolving customer issues, answering complex product-related questions, making product recommendations, troubleshooting, escalating technical issues, directing customers to relevant documentation, contributing to documentation, and implementing processes to improve efficiency of support.

Support our community and enterprise customers, do cross-team work, self improvement, and work on projects and initiatives, with a focus on delivering solutions that prioritize customer satisfaction and success.