Remote Customer service Jobs • Europe

As a Customer Support Specialist, you’ll be an advocate for our customers and the heart of Aircall by efficiently identifying, promoting product education, recommending technical solutions and guiding product users through features and functionalities. You will closely work with the global support team on a daily basis to ensure that technical issues are addressed and resolved promptly to ensure customer satisfaction at all times.

SIXT is hiring German-speaking Roadside Assistance Agents to support our customers across Germany — remotely from anywhere in Spain. As the first point of contact in breakdown situations, you’ll provide fast, reliable support by phone and email, working closely with our Rostock team. If you’re looking for a new challenge in the automotive sector and want to grow with a dynamic, modern company — we’d love to hear from you!

Looking for a Customer Support Specialist to join the team, who will respond to emails, reviews, and chat questions across all countries. The role involves working 5 days a week in 8–10 hour shifts , fully remotely, without night shifts. Lithuanian citizenship is required.

You will respond to all incoming customer enquiries before, during and after booking by email and telephone. Handle complaints and collect feedback from our customers, thereby supporting the success of SIXT and contributing your suggestions for improvement. You are willing to work shifts, nights, and weekends.

The Customer Advocacy Manager is a customer facing role that is focused on being a single point of contact for our most strategic customers for all things support related. This position is responsible for driving accountability and customer outcomes. The candidate must be able to manage customer expectations in stressful situations, coordinate support activities to delight the customer, escalate internally and with the customer when required, provide guidance and generate and report status and metrics.

Provide email and chat support (no phone calls!) to Spotify users, answering common "how-to" and FAQ-type questions. This role assists with account management and payment-related issues. Guide users through troubleshooting steps with patience and clarity.

As a Customer Success Engineer, you will help to support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth. Understand the challenges faced by your clients, guide them to define meaningful requirements, and create innovative solutions to ensure they are successful in achieving their objectives.

Own the customer relationship and ensure a successful deployment of Samsara's solution. Work cross-functionally alongside Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a fast-growing company. Requires customer-facing communication skills, the ability to quickly understand a customer's business, and comfort in explaining technology products.