Remote Customer service Jobs · Social Media

Job listings

  • Own retention and renewals for a portfolio of large enterprise accounts, driving customer adoption and value.
  • Build trusted relationships with executive stakeholders, aligning Brandwatch solutions with business goals.
  • Act as customer advocate, escalating product feedback and orchestrating cross-functional teams for seamless experience.

Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. With over 75,000 clients including 84% of the Fortune 500, the company fosters an inclusive culture that values diversity and innovation.

  • Protect brands from harmful content on social media platforms and promote positive communities.
  • Moderate reviews and comments, handling high volumes of customer feedback with empathy.
  • Work independently to analyze information and make informed moderation decisions.

BrickBrands is a fast-growing company that creates opportunities for brands and communities to speak, embracing diversity and inclusivity. They have a global team and are always looking for self-starters to join their mission.

  • Support prospect onboarding by scheduling Introductory Sessions for inquiries.
  • Manage active member communications and address customer service needs.
  • Respond to inquiries across phone, email, and social media including Facebook, Instagram, and YouTube.

FastFit is a fitness company that manages prospect onboarding and customer service for its brands including The Perfect Workout. The company is hiring a temporary, part-time remote coordinator to join its Acquisitions Support Center team.

  • Evaluate social media posts to identify quality and credibility of information.
  • Provide constructive feedback to enhance content trustworthiness.
  • Operate a personal social media account for validation purposes.

CrowdGen by Appen works to elevate the standards of information shared on social media. They are a project-based platform connecting independent contractors with AI training tasks globally.