Remote Customer service Jobs · Microsoft Office

Supporting members through illness, recovery and return to work by providing them with disability benefits and proactive case management. Working and collaborating with a dynamic and talented team of professionals in a high-energy work environment. Helping members to realize their potential for productive lives, to the best of their abilities.

The Product Support Representative is responsible for the support of Nextech software applications, ensuring timely response to and resolution of customer questions and issues in order to maintain customer satisfaction. This representative will provide frontline support for incoming calls, emails, and error reports. The Product Support Representative resolves software issues and questions with known solutions and escalates advanced issues through appropriate channels.

You will play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. You will resolve member concerns while ensuring requests are processed accurately and on time. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.

Temporary position from Jan 6th, 2026 to Feb 28th, 2026. In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.

We are looking for talented bilingual customer service specialists, passionate about customers, to join our team. We responsibilities include providing first level customer service and technical solutions regarding client products and resolving technical issues using established diagnostics tools and procedures.

In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts, including handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. The hours of operation are Monday-Friday, 7AM-7PM CST (no weekends).

The Customer Service Representative delivers high-quality customer service to clients via phone, email, and chat. You will develop in-depth knowledge of AssureHire’s background screening software with our training program, giving you extensive product knowledge and understanding of our client base and best practices while working in an exceptional team environment.

The Director of Customer Service Operations is responsible for overall management of the Customer Service team. Your role is to ensure that Reach Financial delights its customers, not only during interactions with the customer service team, but across the full customer journey. You will be responsible for building out the infrastructure and processes to ensure that our operations are efficient and scalable.

Provide a high level of service and support to Genomics testing customers from the UK, Europe, Africa, India and the Middle East. You will be responding to e-mail and telephone queries in a timely manner and liaising with other internal departments to ensure seamless process for onboarding new customers, shipping samples, meeting agreed turnaround time, delivery of results and invoicing.

As the Customer Solutions Representative, you are the “Voice of Master Lock” that consumers interact with when they have product or warranty questions. You will provide world-class customer service to our consumers and receive paid virtual training in Master Lock products to make sure you are ready to assist our customers. Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Master Lock.