Accurately document call activity in CRM and prioritize outreach to ensure timely coverage.
This company is a partner of Jobgether, focusing on healthcare engagement programs. It offers a fully remote, collaborative environment with structured training and professional development opportunities.
Manage event travel programs from post-sale coordination through final billing, ensuring deliverables and compliance.
Provide personalized travel support before, during, and after trips, including handling changes and cancellations.
Partner closely with client contacts to understand program goals and deliver travel solutions aligned with objectives.
The company provides client-facing travel management for corporate event programs across the U.S. It operates in a fast-moving, technology-enabled environment that values continuous learning and operational excellence.
Provides high-quality customer service to patients and providers, managing high-volume phone calls, scheduling, and managed care authorizations.
Processes referrals, verifies insurance, and prepares materials for clinic visits and ancillary procedures.
Triages and documents patient calls in EPIC, communicates with providers, and handles administrative tasks to support the Pediatric Neurology practice.
OHSU is Oregon's only public academic health center, providing patient care, leading research, and training health care professionals. As Portland's largest employer, it offers opportunities to learn and advance across a system of hospitals and clinics.
Provide exceptional customer experiences via phone, email, and live chat during peak season.
Resolve product, order, delivery, credit, and return issues; recommend products based on customer needs.
Collaborate with teams on quality assurance and fulfillment concerns to improve processes.
Peter Millar is an American lifestyle brand offering luxury performance sportswear, resort apparel, tailored clothing, and accessories. The company values hard work, kindness, and customer focus, aiming to set a higher standard for the apparel industry.
Develop skills in claim handling, customer service, and policy interpretation through comprehensive training.
Investigate and document 1st party property claims under close supervision, including gathering information from policyholders and witnesses.
Determine coverage for building damages per policy terms and establish accurate scope of damages for losses.
Travelers is a property casualty insurer that has been in the industry for over 170 years. With more than 30,000 employees, we have a culture rooted in innovation and collaboration.
Provide Level III customer service through phone, chat, email, and administrative channels supporting multiple healthcare products and states.
Research and resolve complex member and provider issues involving eligibility, benefits, claims, premiums, authorizations, appeals, contracting, credentialing, and related matters.
Handle escalated and highly complex calls, including issues raised on behalf of leadership, while applying appropriate risk-based escalation protocols.
The company delivers customer support solutions for healthcare members and providers across multiple lines of business. It operates as a partner organization with a large, remote team focused on high-volume, fast-paced support.
Respond to customer inquiries via phone, chat, SMS, email, and social media, focusing on phone communication.
Provide product information, order assistance, troubleshooting, and handle escalated issues with professionalism.
Meet performance metrics and share insights on emerging customer trends to improve processes.
VIPdesk Connect is a certified B-Corp and women-owned customer service provider that partners with iconic brands to deliver elevated customer experiences. The company is a Best Workplace winner committed to team member happiness, diversity, and inclusion.
Provide clear, empathetic assistance to members regarding pharmacy benefits and medication access.
Resolve complex issues by collaborating with cross-functional teams and handling sensitive cases.
Document all interactions accurately and adhere to HIPAA and privacy policies.
The OccuNet Company is an innovative company striving to reduce the cost of healthcare. They have a tight-knit culture based on outward mindset and are growing quickly.
Manage tutoring session reports, user rostering, and scheduling to ensure operational accuracy.
Coordinate tutor substitutions, onboarding, and cross-functional issue resolution.
Identify opportunities to improve workflows and maintain strong communication with leadership.
They operate an online tutoring marketplace connecting students with tutors. They are a growing, education-focused organization with a collaborative, team-oriented culture.
Support the 'Get out the vote' effort by making outbound calls encouraging people to vote.
Handle inbound and outbound contacts courteously and professionally, resolving customer issues.
Accurately document and process customer claims, escalate issues, and attend meetings to stay up-to-date.
MCI is a holding company for a diverse lineup of tech-enabled business services operating companies, including customer contact management, IT services, and business process outsourcing. The company employs over 2,500 talented individuals and has been recognized as one of the fastest-growing companies.