The Patient Account Specialist handles inbound calls from patients, assisting with billing inquiries in a call center environment. Responsibilities include sending issues to the AR Team, processing payments, and establishing payment plans. This role requires excellent communication skills and problem-solving abilities to resolve billing issues effectively.
As a Customer Service Advisor you will be the first point of contact for customer inquiries, providing accurate, timely, complete, and consistent global customer support. You will handle telephone inquiries, email requests, and web-based inquiries from customers, ensuring the best possible customer experience and maintaining high levels of customer satisfaction.
Handle maintenance, collection, and liquidation activities for an assigned portfolio of accounts, including handling customer inquiries, analyzing payment history, and communicating statuses. Hours are Monday-Friday, 7AM-7PM. Work with leading technologies and systems with a dedicated team of leaders and peers.
The Spectra Client Manager will lead strategic relationships and drive client success across the Spectra platform. You'll serve as the subject matter expert to assigned clients, ensuring seamless onboarding, ongoing support, and long-term satisfaction. The ideal candidate will possess strong communication skills, a deep understanding of client needs, and the ability to translate business objectives into actionable solutions.
Serve as the primary point of contact for policyholders during their temporary housing stay, ensuring exceptional service and timely coordination of lease extensions, furniture logistics, and move-out processes. This role supports displaced renters and coordinates with landlords, adjusters, and vendors to ensure smooth transitions and effective problem resolution during the housing period.
The Manager on the Strategic Analytics & Insights Pack & Design team will leverage a variety of methods to influence the packaging and product design for top global brands across a variety of categories. As Manager, you’ll use your analytical and consultative skills to help clients such as ABI, Walmart, and Procter & Gamble make better, faster, and smarter decisions.
This Customer Success Manager role at GuidePoint Security involves serving as a primary advocate for Mid-Atlantic commercial customer relations and services engagements, coordinating with project management, and overseeing professional services engagements and programs.
The Customer Support Representative identifies customer issues and provides solutions, offering consultative responses to technical and non-technical questions to ensure customer satisfaction. This role involves diagnosing and resolving customer problems, tracking support requests, and staying informed about product technology. The shift for this role is 10-7pm EST Monday - Friday.
As a Bilingual Absence Claims Specialists you are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This role requires strong attention to detail, clerical/administrative experience, and a commitment to quality. The specialist will review leave certifications, provide accurate responses to communications, and maintain documentation within a proprietary database.
The Client Services Manager leads the cross-functional client team and provides service to clients, acting as an internal and external liaison. This involves understanding client needs, identifying solutions, managing operational implementation, and coordinating meetings to ensure objectives are met and issues are resolved.