Remote Customer service Jobs • Microsoft Office

The Customer Service Representative needs to be a dedicated, detail-oriented, and outgoing individual for our customer service team and will be responsible for managing interactions with doctors, handling contract processes via DocuSign, and ensuring a professional yet friendly experience for our clients.

Seeking a detail-oriented and self-motivated Medical Only Claim Representative to join our team, managing medical-only workers’ compensation claims for a variety of accounts and industries across the Arkansas jurisdiction, which is a great opportunity for someone looking to build a long-term career in claims with growth potential into more advanced roles.

As a Client Success Specialist, you'll guide new clients through the onboarding process for our unemployment management services—from initial setup to full implementation. We are looking for experience communicating the value of the product and its features to customers, attention to detail, and an enthusiastic approach to client relationships. You'll report directly to the Director of Provisioning.

The PFS Customer Service Rep PBO coordinates and facilitates patient billing and collection activities. As a team, they ensure reimbursement for services in a timely and accurate manner. This team works closely with verifying refunds and variances, making this role perfect for someone with an analytical mind, interested in digging into insurance (EOB), refunds, and researching accounts for Self-Pay.

Provide effective customer service for all external Liberator Medical Supply, Inc. customers by utilizing in-depth knowledge of company products and programs. Provide timely and accurate information to customers regarding their order status and/or product information requests. Process customer returns. Partner with Sales Representatives to meet or exceed customer service expectations.

Enterprise Mobility is seeking remote employees in Florida to join the Phone Representative team. In this role, you will handle incoming calls from renters, third parties, credit card companies, and insurance companies, directing calls or taking necessary information. You'll also complete outbound calls to report claims to insurance carriers, while adhering to company policies and providing excellent customer service.

Answers telephone calls using an automated system and responds to basic customer questions, providing consultancy on insurance and healthcare. Processes calls to meet service level agreements, records calls, and updates account history. Interfaces with team members, management, and customers in reference to customer service issues.

Deliver an exceptional customer experience using multiple communication channels. Respond to customer inquiries and complaints competently and courteously. Research and resolve complex customer issues and complete required documentation. Provide information and guidance to clients and escalate issues as needed.

As a Level 2 Relocation Consultant, you'll provide relocation services to transferees, assessing their needs and offering services like home marketing assistance, BVO, GBO, property management, home purchase aid, rental support, and household goods transportation. The Relocation Consultant operates with the transferee's and client's best interests in mind, offering policy advice and aiding in relocation issues.

Works under moderate supervision to answer general questions regarding company products and services. Requires detailed knowledge of the company's products and services. Answers initial customer calls and answers general questions. May require deviation from standard screens, scripts and procedures. Directs callers to appropriate resources and personnel. Determines appropriate solutions and responses. Gathers information from internal resources to answer customers questions. Documents customer concerns and escalates concerns to appropriate channels in a timely manner. Demonstrates strong customer service, communication and problem solving skills.