Support and maintain customer relationships and operational procedures for Synapse Select PACS software.
Act as a liaison between customers and internal departments to address billing and contract issues.
Provide administrative support including scheduling meetings and managing cancellations.
FUJIFILM Healthcare Americas Corporation innovates for a healthier world with diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, and in-vitro diagnostics. The company is part of a global group with over 70,000 employees, focused on collaborative and flexible work environments.
Manage telephone number transfer requests and support number purchasing activities.
Communicate with customers and carriers to troubleshoot issues and ensure accurate processing.
Learn and apply telecom concepts while contributing to process improvements.
The company operates in the telecommunications industry, providing number portability and communication services. It is a fast-moving, technology-driven environment with a collaborative, multicultural workplace.
Serve as the primary point of contact for members by handling inbound phone calls and providing timely support via email and SMS.
Deliver a concierge-level experience by answering questions, resolving issues, and guiding members through the Lifeforce journey with empathy.
Navigate multiple systems, document interactions accurately, and collaborate with clinical, diagnostic, and operations teams to ensure seamless member experiences.
Lifeforce is a longevity medicine program that provides comprehensive diagnostics, clinical experts, health coaches, and personalized protocols to help people optimize their health. The company is a fast-paced, fully remote startup with a concierge-level customer experience culture.
Deliver exceptional technical support to customers via phone and email, ensuring timely resolution of inquiries.
Build trusted relationships with customers by providing friendly, knowledgeable, and solution-focused support.
Troubleshoot software issues and guide customers through best practices to maximize platform usage.
BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, the company has been headquartered in Sherwood Park, Alberta, and is growing, with an employee-owned culture through its ESOP.
Manage and oversee a team of Client Success Managers to ensure successful customer outreach and business reviews.
Collaborate with internal departments to achieve customer success and maintain productive software use.
Mentor staff, delegate responsibilities, and ensure accountability in meeting score card metrics.
Nextech is a leader in specialty healthcare technology solutions. The company invests in its employees with competitive pay, bonuses, and comprehensive benefits, fostering a culture of diversity and inclusion.
Handle inbound calls in a high-volume environment supporting SLA objectives.
Provide high quality service and support to callers, efficiently meeting their needs from start to finish.
Collaborate across departments with clinical and non-clinical colleagues to ensure seamless care and positive member outcomes.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. With expertise, scale, compassion, and vision, the company sets the industry standard and employs a mission-driven team committed to helping patients live their best lives.
Handle high-volume inbound customer calls, including refunds, payments, orders, and account analysis.
Actively participate in upselling by identifying customer needs and recommending relevant products.
Personalize each caller experience while maintaining a set schedule in a virtual work environment.
QVC Group is a live social shopping company with six leading retail brands: QVC, HSN, Ballard Designs, Frontgate, Grandin Road, and Garnet Hill. As a Fortune 500 company, they have team members across the U.S. and several countries, fostering an inspired and diverse culture.
Independently manage complex customer issues, interpret policies, and collaborate cross-functionally to meet customer requirements and support business objectives.
Develop customer quotations, review purchase orders for compliance, analyze consignment inventory, and authorize SAP entries to ensure accurate fulfillment.
Serve as the primary contact for assigned customers, resolving accounts receivable issues, managing quality notifications, and recommending process improvements.
Entegris is a global company providing advanced materials and process solutions for the semiconductor and other high-tech industries. With a values-driven culture emphasizing people, accountability, creativity, and excellence, Entegris encourages leadership at every level and leverages diverse backgrounds to innovate.
Serve as primary contact for parents and students via chat, email, WeChat, and phone.
Handle urgent or complex cases with strong ownership, ensuring full resolution.
Contribute to customer success initiatives and operational improvements.
Think Academy US is an education technology company providing K-12 extra-curricular learning services through science and technology. As a subsidiary of TAL Education Group, which serves over 6 million students weekly, it fosters a high-energy, high-ownership culture focused on student success.
You provide real-time support for web and app experiences, guiding Pros through digital walkthroughs.
You conduct high-level discussions on Pay-per-Lead and Subscription products, explaining ROI and product value.
You own individual KPIs including Productivity, Quality Assurance, and Resolution rates.
Angi powers the future of the home services industry, connecting homeowners with skilled pros. Founded in 1995, the global company has 9 brands in 8 countries and a culture of continuous learning and empowerment.