As a Customer Support Specialist at Espresa, you will provide prompt and successful resolution of support queries across multiple channels including email, phone, and messaging. You will manage escalations, interface directly with enterprise customers, and maintain high levels of customer satisfaction. This role requires working 9am - 5pm on East Coast hours, Monday - Friday.
Job listings
As an Onboarding Coach you will support customers and internal teams in terms of all general billing questions. As an Onboarding Coach , you will make our company motto of “more reservations, happier guests” a reality by providing outstanding support to our customers around the world.
2000w PTO
The Client Service Specialist will be the primary point of contact for clients, ensuring their needs are met with professionalism, efficiency, and a strong understanding of insurance products and services. The ideal candidate thrives in a fast-paced environment and is committed to delivering exceptional service and support to both clients and internal teams. Responsibilities include answering client inquiries, following up with warm leads, and maintaining client records.
Join a well-funded Fintech startup with a global impact, where you will solve complex customer problems, uphold high customer satisfaction, and leave customers delighted. You will take full ownership of customer feedback, drive positive change, and respond to complex customer queries, ranging from analysis model questions to website issues.
We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. Grow and challenge yourself, discover your potential can take you anywhere you want to go.
$80,000–$80,000
USD/year
Become a technical subject matter expert for our Canvas family product line, supporting our global customer base. Play a pivotal role in empowering our Customer Success Managers (CSMs) with the deep technical product knowledge and strategic guidance needed to drive customer retention, growth, and overall success. This role requires a strong blend of Canvas technical aptitude, strategic thinking, and exceptional communication skills.
Provide exceptional chat support to clients and their customers, assisting with customer inquiries, providing technical support, and maintaining positive relationships. Responsibilities include responding to customer chats, providing solutions, monitoring complaints, maintaining records, collaborating to optimize processes, and maintaining understanding of company offerings.
Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre. Motivated individuals will take up challenges and are team oriented in a fast-paced environment. The candidate will assist policy owners and agents with incoming calls pertaining to their life insurance policies/ products, like questions regarding premium, billing related, customer website access, client changes.
As a Tele Chat Support Specialist, you will act as the first point of contact for our clients and assist them with any inquiries, troubleshooting, and feedback they may have regarding our products and services. Your primary goal will be to ensure customer satisfaction and build strong customer relationships by providing prompt and accurate support.