Coordinate vehicle releases and pickups by communicating with body shops, owners, and insurance companies.
Ensure accurate and timely updates to vehicle files while providing outstanding customer service.
Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.
Copart is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries and fosters diversity, inclusion, and collaboration.
Understand the components, guidelines, and calculations of the PASE program to analyze and process Dealer RIM Purchase Loyalty adjustments, approving or denying them based on investigation.
Access pertinent GM information via computer or personnel to document client situations, performing cursory investigations to identify and resolve questions while directing more complex inquiries to proper areas and following up.
Recognize and record suspicious PASE activity, working with the RIM Help Desk on compliance, and demonstrating empathy, professionalism, and strong communication when interfacing with dealers.
MSX International is a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally, specializing in transforming businesses and managing operations in Sales Performance, Repair Optimization, Parts Sales, and Consumer Engagement. With over 30 years of experience and global teams, they design and deliver tailored, sustainable, and innovative solutions and services to help clients optimize operations and captivate customers.
Respond to travel service inquiries and manage scheduling and reservations for clients.
Coordinate travel details aligned with client preferences, ensuring accurate record-keeping and confirmation updates.
Support the travel process to deliver positive experiences, demonstrating organizational skills and follow-through.
The company facilitates travel-related services, handling client inquiries and coordination. It maintains a supportive team structure with flexible digital operations, fostering advancement opportunities.
Coordinate hotel and resort bookings for individual and group travel.
Customize travel options based on client preferences and budgets.
Provide timely communication and follow-ups with clients.
They provide booking services for accommodations related to vacations, group travel, and business trips. It is a growing team that offers a flexible remote work environment and supportive mentorship.
Assist in coordinating event plans and travel-related scheduling, organizing timelines, logistics, and key planning details.
Collect and manage client information and preferences, track progress of multiple plans, and provide clear communication regarding confirmations and next steps.
Maintain organized digital records and planning systems while staying focused and productive in an online work environment.
The company appears to be a remote-first organization specializing in event and travel planning services. They foster a team-oriented, supportive work culture with opportunities for growth in planning and coordination roles.
Assist customers with hotel reservations, changes, and cancellations worldwide via phone, chat, or email.
Provide detailed information about rooms, services, offers, and support for loyalty program members.
Ensure excellent customer satisfaction by helping clients plan their perfect stay and delivering an outstanding travel experience.
Sutherland is a global leader in Customer Experience Management (CXM) with over 37 years of success. In Bulgaria, the company is a team of 2,000+ professionals delivering service in 17 languages from multiple locations and home offices, offering a dynamic, international environment for skill development and long-term career building.
Provide empathetic live inbound call support to members regarding services, eligibility, and benefits.
Document interactions and verify eligibility using internal tools while handling sensitive information.
Assist with scheduling, platform troubleshooting, and coordinating with internal and external partners.
Foodsmart is a Foodcare platform delivering nutrition-driven healthcare by combining clinical nutrition care, behavior change tools, and food benefits. It is a remote-first company with a mission-driven, collaborative team serving over 3 million members across various health plans.
Respond to customer inquiries via email and phone to provide prompt assistance and resolve issues, escalating complex cases as needed.
Act as Live Trip Support during scheduled weekend shifts, monitoring trips and managing unexpected disruptions by coordinating alternative solutions and communicating updates.
Build and maintain positive customer relationships, educate on DOT regulations, and collaborate with internal teams to ensure smooth operations and adherence to SLAs.
CharterUP is a technology company that provides an AI-powered platform for group transportation, connecting clients to bus operators and managing shuttle and transit programs. It is a fast-growing, remote-first organization with a tech hub in Austin, Texas, and is recognized as one of the fastest-growing companies by Inc.
Dial out to up to 30 homeowners per hour while managing heavy inbound call flow from marketing leads.
Document and track all set appointments accurately to ensure follow-up activities meet company standards.
Manage a high volume of inbound and outbound calls while multitasking across various systems.
Renewal by Andersen is the custom division of Andersen Windows, providing a premium window and door replacement experience for homeowners. The company promotes a culture of internal promotion and offers a structured paid training program for new employees.
Assist customers by answering questions, resolving issues, and providing education on services via phone and email.
Answer between 40-60 inbound phone calls daily, multitasking across multiple platforms and using 10-15 different systems simultaneously.
Adhere to confidentiality guidelines, conduct thorough research on inquiries, and achieve established customer service standards and goals.
WEX is a global commerce platform that helps businesses solve operational complexities in areas like employee benefits, fleet management, and payments. With over 6,500 employees, it serves large and small companies in more than 200 countries, fostering a culture of continuous innovation and client service.