The Experience Partner will develop comprehensive experience proposals, maintain executive relationships, and offer proactive advice. They will work to align programs, agency, and objectives to improve CX outcomes, and help drive organic growth by leveraging current relationships.

Join PolicyFly as a Customer Success Associate, delivering a best-in-class experience to clients and their insurance agents. Responsibilities include understanding customer configurations, documenting user-experience, exploring support workflows, managing customer meetings, and more to drive success and growth on the platform.

We're looking for individuals with strong Vulnerable Customer experience to join our amazing 'Life Events' team to offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers.

Responsible for supporting a successful UK rental operation, you will negotiate with individuals, insurance companies, corporate customers and credit card companies. Daily tasks include maintaining accounts, interpreting loss data, recovering credit hire invoices, and liaising with third party insurers and solicitors.

The Customer Success Manager will problem solve for internal and external customers and provide top quality post-sale support. This person will manage the internal/client support function for Anteriad, working in tandem with the India, APAC and US Operations teams in order to ensure true customer support and insights.

Your role is to be the external face of the company, dealing with patient enquiries, working with referrers, contacting imaging sites to assist with scheduling and ensuring we are delivering our services both efficiently and excellently. You’ll be passionate about providing an amazing service.

Solve billing queries, meter issues, and complex energy conundrums by providing end-to-end service via phone or email to customers with warmth and kindness. No scripts are used, just real conversations where you listen, understand, and deliver solutions that make sense.

As a Customer Support Specialist, you will manage V7's customer communication through email, chat and occasional calls, responding to support queries. Coordinate with Product/Engineering for bug resolution and Sales/Customer Success/Account Management to ensure customer success. The role covers the UTC time zone shift from 9am-5pm.

The Manager will oversee a team responsible for delivering exceptional community support, nurturing relationships, driving innovation of our operations and tool stack, and continuously improving products/services within our community. They will develop strategy, set goals, measure effectiveness, and collaborate with various teams to advocate for mod needs and champion their interests.

Support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value aligned with our clients' business outcomes. Guide customers on a strategic journey of success. Provide excellent service so that our customers can deliver exceptional civic and citizen experiences in our communities.