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Nivoda
Nivoda
6 open remote positions
Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewelry retailers with competitive, high-quality suppliers worldwide. We are a high-energy, globally distributed team that moves fast, owns outcomes, and cares deeply about the success of every jewelry business we work with.
PTO Distribution
6 of 6 jobs
Unlimited PTO
6 jobs (100%)
Benefits Overview
6 of 6 jobs
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Open Positions
Lead, coach and develop a team of SDRs across North America, owning pipeline generation and scaling the team. Build and refine the outbound playbook: call frameworks, talk tracks, and sequences tailored to independent jewellers. Partner with AE leadership and marketing to sharpen qualification criteria and improve hand-off quality.
Coaching
Outbound Sales
Salesforce
Pipeline Management
Communication
Own trade compliance execution, including shipment documentation, HTS classifications, and broker management. Manage customs broker relationships and monitor duties to catch unexpected costs and file claims. Lead the duty drawback program and identify duty-saving opportunities through free trade agreements.
Trade Compliance
Stakeholder Management
Resolve customer inquiries via live chat, WhatsApp, and email, handling logistics, orders, and website issues. Support team growth by onboarding and training new joiners, coaching colleagues, and managing escalations. Collaborate across departments, driving root-cause fixes and owning day-to-day operations with a customer-first mindset.
Customer Support
Live Chat
Zendesk
Italian
French
Own Nivoda’s social media channels end to end, from strategy to community, with Instagram as a primary focus. Be the main creative force behind marketing campaigns, shaping stories that land consistently across channels. Own the content calendar and newsletter, ensuring campaigns are cohesive and data-driven.
Social Media Management
Content Strategy
Storytelling
Copywriting
Project Management
Own net-new customer acquisition: set the demand-gen strategy and execute it hands-on across paid and beyond. Run paid channels day to day, including Google and Meta, to drive qualified leads. Develop repeatable, scalable channels and grow SEO and AEO presence to attract jewellers.
Google Ads
Meta Ads
SEO
ABM
Analytics
Own Nivoda’s positioning and messaging, defining who we are for and the words we use. Lead go-to-market for product launches, shaping narrative and coordinating across teams. Build competitive intelligence and sales enablement to arm the go-to-market team.
Product Marketing
Positioning
Messaging
Go-to-market
Sales Enablement