Remote Customer service Jobs • Customer Support

This is a full-time virtual Customer Support contractor position in Mexico. You will be working with English-speaking and Spanish-speaking customers in the USA and Canada. We’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.

Seeking someone passionate about Web3, keen to support creators, and eager to learn everything about Zora. You will engage directly with our community, helping to educate them on navigating the platform, answering questions, and contributing to the growth of our vibrant community.

Provide remote services to clients worldwide, primarily in developed markets, assisting clients in improving business efficiency, enhancing service delivery, or supporting operational functions through task-specific services, adhering to timelines and guidelines.

The Manager, Customer Support will empower a growing team and impact the development of processes as Jobber scales. This role involves being a strong voice for customers, improving customer experience, and establishing coaching techniques in a high-volume customer support environment. You will lead by example, becoming an expert in the product and creating an environment that thrives on feedback and continuous improvement.

The Worker Operations team owns every part of the worker journey, keeping our marketplace reliable, high-performing, and built on trust. We’re looking for experienced customer support professionals who want to solve hard problems, build deep operational knowledge, and eventually lead teams of their own. If you’re driven, sharp, and not afraid to grow from the ground up, we want you.

This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing the overall customer experience. Daily tasks include responding to customer inquiries, resolving issues, moderating our community and maintaining a high level of customer service.

Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk. Troubleshoot user-reported issues, escalate bugs to product/engineering, and follow through on resolution. Translate user feedback into actionable insights to improve product usability. Based in ET or CT time zones.

Be the guide for patients navigating hormonal health care in this role that is a key part of the care team. Provide compassionate, detail-oriented support to patients while ensuring seamless communication with providers and internal teams. Interact with patients via phone, email, and in-app messaging, assisting with appointment scheduling, answering questions about services, and relaying important information.

Be the frontline hero for fitness entrepreneurs and community members as a Support Specialist. You'll be the friendly voice that helps our fitness community hosts and their members succeed on our platform, handling inquiries and troubleshooting technical issues on weekends (8 AM - 3 PM PST). This role combines problem-solving, empathy, and technical knowledge to deliver exceptional support experiences.

As a Customer Service Representative, you will be the first point of contact for customers of a leading music streaming service, helping them navigate the platform, troubleshoot technical issues, and ensuring they have the best possible listening experience. You will be responsible for responding to customer inquiries via inbound messages in both Turkish and English.