Remote Customer service Jobs · SQL

• Answer queries from French and English customers via email.
• Work autonomously with measurable results.
• Identify and document bugs, working with the R&D team to resolve them.

This role offers the opportunity to become a key technical expert within a collaborative housing support team. You will provide advanced application support, troubleshoot complex issues, and act as a trusted advisor for clients using housing systems. Combining technical problem-solving, customer interaction, and proactive process improvement to ensure high-quality service delivery.

As a Technical Support Engineer, you’ll remove roadblocks for customers encountering technical challenges across Fieldguide’s Auditing Platform. You’ll apply deep product expertise to diagnose and resolve issues, conduct hands-on technical work, and guide customers toward successful outcomes with Fieldguide. You will take end-to-end ownership of customer support cases, build expertise in SME domains, and partner with Product and Support to maintain Knowledge Base content.

As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. You will support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery. Investigate and resolve inbound customer issues reported through all communication channels.

The Technical Support Specialist is responsible for providing remote technical support for Growth Direct™ systems to meet or exceed customer expectations across primarily the US market. This position requires advanced problem-solving skills, both technically and in handling customer situations in pharmaceutical quality control environments. The Technical Support Specialist is an experienced professional with well-developed communication skills who has a full understanding of GxP practices, LIMS/QMS systems, and company policies.

This is a unique, high-impact opportunity that combines direct, client-facing ownership with the self-directed execution of a high-value AI/Automation project. You will gain deep domain expertise in fintech and private markets while delivering a tangible tool that significantly impacts our team’s efficiency and client experience.

Answer queries from French and English customers via email in the EMEA region. Work autonomously and bring your own personal touch to customer interactions. The role involves troubleshooting, identifying bugs, and contributing to the improvement of customer support processes. The role requires experience with ticketing systems and basic knowledge of SQL.

This CSM role focuses on building exceptional customer experiences through data, automation, and operational excellence. The role involves designing and managing programs to reach thousands of customers efficiently, using insights, systems, and scalable processes to deliver measurable impact, while driving adoption, satisfaction, and value realization.

As a Support Advisor, you’ll be at the front line of ShipStation’s customer interaction answering the phone, tackling emails and some live chats, building and improving our customer experience structure to preemptively address customer concerns. You will develop an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales, and marketing folks.

Seeking an integral part of the CCS Team in a high growth organization, the Customer Success Representative will provide timely and efficient application and basic technical support via phone, web, or email; deliver an A+ customer experience; and provide basic training to customers. The ideal candidate must have a proven track record of exceeding goals and objectives, as well as, integrity, perseverance and a passion for getting the job done.