Senior Technical Specialist

Boulevard

Remote regions

US

Salary range

$77,000–$110,000/yr

Benefits

Unlimited PTO

Similar Jobs

See all

What you’ll do here:

  • Own and resolve the most complex and high-impact Tier 3 escalations across hardware, software, APIs, integrations, and platform behavior.
  • Lead deep root cause investigations using SQL, Postman, logs, internal tooling, and scripts—focusing on long-term fixes rather than short-term workarounds.
  • Drive QA and UAT efforts for new features, integrations, and firmware within your domain.

What you'll need to thrive:

  • 4+ years in technical support, solutions engineering, or a customer-facing engineering role within a fast-paced Saas environment.
  • Deep working knowledge of SQL, APIs (REST/cURL/Postman), logs, and debugging methodologies.
  • Ability to identify patterns across incidents, anticipate risk, and drive preventative improvements.

Boulevard

Boulevard provides a client experience platform for appointment-based, self-care businesses, empowering customers to give their clients more magical moments. They value diversity and inclusivity and offer equal opportunities for all, fostering a culture where employees can do their best work.

Apply for This Position