Boulevard

Shape the internal systems that power Boulevard’s next stage of growth as the Director of Business Systems, where you will lead the vision, implementation, and evolution of the internal systems that power Boulevard’s go-to-market and operational capabilities, reporting to the CTO and driving system design and process automation that enable scale, efficiency, and exceptional customer experience.

Seeking an experienced, strategic, and customer-obsessed Director of Onboarding & Implementation to lead our customer onboarding function. In this role, you will be responsible for designing, scaling, and optimizing onboarding programs that drive efficient and effective activation measured by time-to-value, product adoption, and long-term customer success. You will manage a team of onboarding managers and specialists.

This role will be instrumental in evolving Boulevard's infrastructure into a scalable, reliable, secure, and highly available platform that supports our rapid growth and customer needs across a spectrum of market segments (Small Business, Franchises, Enterprises). Reporting to the SVP of Engineering, you'll lead a team of infrastructure and reliability engineers while driving the technical strategy for cloud infrastructure, DevOps practices, and platform capabilities. This work will directly enable the Engineering & Data teams to deliver APIs, services, customer-facing products and data capabilities at scale by providing robust, self-service infrastructure foundations.

Our Sales Development Representative actively turns interested clients into long-lasting partners. The SDR drives revenue for the business by understanding client needs and offering recommended actions. They serve as trusted advisors and partners to our clients, maintaining a highly consultative approach Outbound prospecting to potential customers that fit in our Ideal Customer Personas and be the first point of contact between potential customers and Boulevard