Manage and lead field service teams to deliver exceptional, timely service to customers within the region.
Coach, develop, and mentor direct reports while fostering collaborative, high-performing team environments.
Use data and metrics to track business health, ensure service contract compliance, and escalate and resolve key customer issues.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for technologies like the da Vinci surgical system. The company is a team of engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Provide specialized consulting services to local YMCAs on operational improvements and strategic collaborations.
Develop training, resources, and tools to support Alliances and local YMCAs in areas like mergers, shared services, and compliance.
Manage a proprietary database and serve as the primary point of contact for Y-USA's knowledge platform.
YMCA of the USA supports a network of local YMCAs across the country, providing resources, training, and consulting to strengthen communities. The organization embraces a remote-first culture and offers a full benefits package to its employees.
Coordinate cybersecurity training events, webinars, and virtual instructor-led training while managing schedules, deadlines, event requirements, and delivery readiness.
Manage registrations, attendance, waitlists, distribution lists, Webex sessions, recordings, and participant records with live event support.
Track tasks, deliverables, and post-event reporting while maintaining training records in SharePoint, Teams, OneDrive, and other approved systems.
Cybervance is a rapidly growing information security and IT company based in Washington, D.C., specializing in U.S. government cyber capacity-building programs and turnkey solutions. It delivers end-to-end services including assessments, program planning, multi-discipline cyber training, equipment installation, and operational mentoring.
Support planning and execution of a large, multi-year growth and transformation program across multiple workstreams.
Coordinate activities, priorities, timelines, and dependencies across cross-functional teams and workstream leads.
Proactively identify risks, issues, and roadblocks and work with stakeholders to drive resolution.
Del Oro Consulting is a national consulting solutions provider with over 20 years of experience delivering consulting services to global technology leaders. The company supports large-scale transformation initiatives in a collaborative, fast-paced environment.
Drive end-to-end program management for complex, cross-functional AI and autonomy initiatives with engineering teams and external partners.
Act as a technical thought partner, translating between business stakeholders, R&D engineers, and partner teams on AI systems, LLMs, and agentic frameworks.
Establish success criteria, manage risks, and optimize processes to deliver measurable program value across the AI & Autonomy function.
Rockwell Automation is a global technology leader in industrial automation and digital transformation, helping manufacturers be more productive and sustainable. With approximately 28,000 employees across more than 100 countries, they foster a culture of problem solvers and forward thinkers.
Own the operating model improving AI-agent and human support performance, including building and governing agent operating procedures (AOPs).
Lead teams executing AOP governance, QA cadence, and knowledge management, partnering with Product and Quality Assurance.
Chair cross-functional triage assigning surfaced gaps to owners and due dates, and report on deflection and resolution quality.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health, using an AI-native platform that delivers personalized support across coaching, therapy, medication management, and specialty care. The company reaches more than 170 million people worldwide through employers, health plans, and partners, and fosters a culture where technology expands the reach, quality, and humanity of care.
Configure customer campaigns in Drips' proprietary platform to send the right messages at the right time.
Own a queue of support requests from internal teams and clients, making changes and documenting them.
Recommend platform configurations, run tests, and troubleshoot issues to keep campaigns running smoothly.
Drips helps organizations engage customers through large-scale, automated SMS and phone conversations using a proprietary platform. The company is fast-growing and values accuracy, transparency, and continuous improvement in a collaborative remote environment.
Support development and maintenance of implementation materials, including policies, procedures, and operational documentation.
Review member and provider materials to identify inconsistencies, quality issues, and compliance gaps.
Collaborate with senior process improvement professionals and cross-functional teams to create scalable, repeatable processes.
This company supports Medicaid implementation and operational readiness across new state markets. It is a partner organization with a remote, collaborative culture focused on quality, compliance, and continuous improvement.
Partner with the Asset Entrepreneur to anticipate program inflection points and model backup scenarios.
Own program execution end-to-end, operating as the COO of a single-asset biotech.
Translate complex scientific, clinical, and regulatory inputs into clear options for the Board and C-suite.
Enveda is a clinical-stage, AI-enabled biotech discovering medicines from nature four times faster than the industry standard. With over $845M in funding and a $2B valuation, it has three oral medicines in the clinic and is recognized as a top startup employer.
Support operating companies within the mechanical segment by assisting in coordination, visibility, and improvement of operational performance.
Work closely with the COO and OPCO leadership teams to strengthen execution discipline and improve operational predictability.
Travel up to 40-60% to support leadership transitions, acquisition integration, and enterprise initiatives.
EMCOR Construction Services is a nationwide group of 50+ mechanical and electrical construction companies under EMCOR Group. With over 30,000 employees and $10.7 billion in annual revenue, it emphasizes operational excellence and local leadership.