Remote Operations management Jobs · US

The Operations Manager will lead the RadMachine Success Team and ensure that clinics receive the guidance, mentorship, and support needed. Work closely with the Director of Clinical Success, Engineering, and our customer community to deliver high-quality service and contribute to improved patient care. Monitor and manage how the team works with clinics to demo, implement, train, and support RadMachine.

Lead the management of high-value client programs, ensuring operational excellence and customer satisfaction. Serve as the primary liaison for a portfolio of complex accounts, balancing client relationship management with internal collaboration. Drive issue resolution, process improvement, and revenue expansion opportunities, thriving in a fast-paced, autonomous environment.

• Serve as the single point of contact for program stakeholders and contracting officers.
• Plan, organize, direct, and control all program activities to meet contractual obligations and performance expectations.
• Manage multiple concurrent projects, developing schedules, work plans, and resource allocation strategies.

• Manage the administrative workflow of new patient referrals and build accurate patient records.
• Field incoming patient phone calls and coordinate scheduling changes.
• Serve as the first line of support for the internal clinic helpdesk and triage issues.

• Build and scale Synthflow’s professional services function to deliver enterprise-grade AI implementations efficiently and consistently.
• Oversee onboarding, deployment, and enablement, ensuring seamless handoffs from sales through renewal.
• Partner with key clients to ensure successful delivery, measurable ROI, and long-term adoption.

The Operations Manager drives value creation, profitability, and operational excellence across a portfolio of veterinary partnerships. This role requires strong financial acumen and the ability to manage multi-site P&Ls. They will lead cross-functional collaboration to optimize performance and align results with organizational goals.

The Operations Manager drives value creation, profitability, and operational excellence across a portfolio of veterinary partnerships. This role requires strong financial acumen and the ability to manage multi-site P&Ls. They will lead cross-functional collaboration to optimize performance and align results with organizational goals.

The Manager, Quality Assurance reports to the Senior Manager, Quality & Support, and oversees the daily operations of our Customer Experience and Integrity (CXI) QA team. You’ll design and execute a scalable QA strategy that meets the needs of diverse cross-functional partners. You’ll investigate and resolve complex quality issues, analyze workflows for adherence to standards, and develop your team into a customer experience–driving powerhouse.

The Manager, Quality Assurance reports to the Senior Manager, Quality & Support, and oversees the daily operations of our Customer Experience and Integrity (CXI) QA team. You’ll design and execute a scalable QA strategy that meets the needs of diverse cross-functional partners. You’ll investigate and resolve complex quality issues, analyze workflows for adherence to standards, and develop your team into a customer experience–driving powerhouse.

As the Title Operations Coordinator, you will work directly with the Title Operations Team Leader and responsible for assigning orders, following up on orders, managing vendor costs, turn times and quality. You will monitor SLA’s with the internal staff to ensure we mitigate delays to ensure the product is delivered timely to the clients.