Own day-to-day intake and processing of partner extension requests.
Serve as the primary point of contact for partner accounting inquiries, ensuring timely and accurate responses.
Maintain accurate documentation of partner interactions and resolutions
Palmetto is a leading clean tech company with a mission to accelerate the transition to a clean energy future. They operate at the intersection of B2B and D2C, offering software, financial products, and services that drive real environmental impact. They foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work.
Provide real-time operational support to physicians.
Manage schedules across 1099 and W2 providers.
Serve as a key liaison between providers and patients.
Solace is a healthcare advocacy marketplace connecting patients and families to experts who help them understand and take charge of their personal health. They're a Series B startup founded in 2022, backed by Inspired Capital, Craft Ventures, and Menlo Ventures; their fully remote U.S. team is lean, mission-driven, and growing quickly.
Build and maintain accurate volume forecasts using historical data.
Translate forecasts into hourly and daily staffing requirements.
Develop and maintain WFM dashboards and reports tracking key metrics.
Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health. It is are a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire.
Define and own demand forecasting to meet expert contributor growth targets.
Develop scalable sourcing strategies to support growth across global markets.
Partner with Analytics to develop robust models and queries for supply prediction.
Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. They work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before.
Lead a team of operations experts that support the Customer Launch teams.
Drive the planning of and owning specific strategic initiatives, programs, and projects.
Optimize the Customer Launch team’s tech stack.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. They are an award-winning team that has been recognized as one of Canada’s Best Managed Companies with a USD $1.6B valuation.
Serve as the cross-functional liaison for Customer Success, ensuring perspective is represented.
Analyze trends, risks, and opportunities and surface these to CS leadership.
Create and maintain internal documentation for CS processes, rituals, and operating models.
Luma Health is dedicated to simplifying healthcare access and connectivity for patients and doctors, modernizing care delivery from start to finish. They value inclusivity and diversity, fostering a welcoming environment for all races, religions, and backgrounds as they work to improve healthcare.
Strengthen forecasting, renewals, and lifecycle management.
Support strategic planning & territory alignment.
1Password is building the foundation for a safe, productive digital future. They innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. They have over 180,000 businesses.
Lead the implementation and ongoing management of systems and tools that support the Implementation organization.
Partner with cross-functional stakeholders to identify opportunities for automation and workflow optimization across the customer onboarding and deployment journey.
Map, monitor, and analyze onboarding, deployment, and activation workflows, identifying pain points in customer handoffs, internal processes, service package delivery, or tooling gaps and driving the initiatives that resolve them.
1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience. They have surpassed $400M in ARR and earned a spot on the Forbes Cloud 100 for four years in a row.
Partner with Sales, Marketing, BDR, and Customer Success leaders to document, optimize, and scale GTM processes across pipeline creation, lead conversion, renewals, and expansion.
Support operational execution of Marketing-to-Sales handoffs, lead routing, and campaign tracking.
Manage operational components that directly influence revenue, including pricing updates, demand planning, and renewal cycle management.
Cobalt's pentests start in as little as 24 hours and integrate with modern development cycles. Their award-winning, fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely, and has over 1,000 customers.