This role owns the engine that powers Better Health's growth, focusing on funnel conversion, GTM alignment, and revenue accountability. The Revenue Operations Lead will diagnose leaks, streamline handoffs, and design AI-enabled workflows that create measurable revenue lift, partnering with Marketing, Enrollment, and Revenue Cycle Management (RCM). This is a high-impact role for someone who thrives on driving impactful efficiency and scale.
The Site Support Solutions Manager EMEA position hires, develops, enables, and engages their team in Site Support Solutions to ensure an elevated level of performance and exceptional customer experience. The manager will provide daily support to all Site Support Solution team members to drive study results and help in the complexities of study operations. This is a managerial role with strong working knowledge of the clinical research industry, especially in the EMEA region.
This role will lead the team that makes every customer in the CORE Area committed to ServiceNow for life. You will marshal all customer resources to address any customer satisfaction, adoption, professional services, or renewal challenges, resulting in clear accountability and consistent service. This role champions innovation and leverages cutting-edge technology to enhance customer experiences and deliver substantial business value.