Bring data and service understanding together under a Performance Excellence Strategy to create a supportive quality culture as the Performance & Quality Manager. You will lead the Performance and Quality operations to ensure consistency and a standard approach across the Rehabilitation Services and Vocational Assistance program (RSVP).
We’re looking for a thoughtful and driven leader to oversee our Appointments & Matching patient team, overseeing the group that helps people find a therapist and manage their appointments throughout their care journey. This leader will manage a growing team of support agents and a Tier 3 specialist, focusing on helping new patients get scheduled quickly and easily. You'll work closely with teams across Rula to improve how we support patients.
The KIPP Foundation seeks a qualified candidate for the Senior Manager, Continuous Improvement to strengthen how the organization works, efficiently and effectively supporting regions and schools to achieve student outcomes. The Senior Manager will own multiple workstreams that support progress monitoring, system-building, and insight generation for the Schools Team and Regional Superintendents.