ServiceNow

71 open remote positions

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

Salary Distribution 41 of 71 jobs

PTO Distribution 13 of 71 jobs

Unlimited PTO 12 jobs (17%)
4w
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4w
25th
4w
Median
4w
75th
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Benefits Overview 42 of 71 jobs

ESPP (38) Health Plans (31) Family Leave (28) 401(k) (24) Matching Donations (24) Flexible Time Away (20) Flexible Spending Accounts (17) FSA (14) Flexible PTO (10) 401(k) Plan (8) PTO (6) Health plans (6) Equity (6) 401(k) Match (5) Donation Matching (5) Family leave (5) Flexible time away (4) Matching donations (4) 401(k) match (3) Flexible spending accounts (3)

Open Positions

Technical Program Manager, Forward Deployed Engineering- Applied AI

$166,500–$291,400/yr
North America

  • Work seamlessly with engineers, product managers, designers, and customers to deliver AI solutions addressing mission-critical challenges.
  • Collaborate directly with customers to co-innovate AI solutions and act as first point of contact or escalation.
  • Drive large-scale, cross-functional AI software development builds on condensed timelines while managing risks, dependencies, and releases.

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Business Development Representative (Armis/Veza)

$60,720–$72,460/yr
North America

  • Strategize with Account Executives to engage key personas, set qualified prospect meetings, and build targeted pipeline.
  • Foster relationships through outbound engagement via emails, calls, social media, and events using tools like SFDC and Outreach.
  • Collaborate with peers in the BDR org to share best practices and support marketing and social programs.

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Senior Staff Outbound Product Manager - Data & Analytics

$190,900–$334,100/yr
North America

  • Own the outbound product strategy for Workflow Data Fabric and RaptorDB Professional, translating complex data platform capabilities into clear customer value and differentiated positioning.
  • Partner closely with inbound product, engineering, sales, and customer-facing teams to shape launch strategy, field readiness, and adoption plans.
  • Serve as a product evangelist in customer briefings, analyst sessions, webinars, and strategic deal support, simplifying technical depth for business decision-makers.

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Director of Engineering, HR Service Delivery

$221,200–$387,100/yr
North America Unlimited PTO

  • Design and execute a comprehensive automation strategy for the engineering organization, integrating LLM tooling into the development pipeline.
  • Own the HRSD product roadmap and technical architecture, expanding from focused scope into adjacent areas.
  • Build and lead a team of 8-12 engineers, setting technical standards and cultural norms for AI-enabled development.

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Senior Manager, Data & Analytics Product Strategic Operations

North America

  • Lead cross-functional Data and Analytics strategic programs, coordinating executive steerco meetings and business cadences.
  • Drive go-to-market readiness, NPI governance, and Product Advisory Council activities for the Data & Analytics portfolio.
  • Apply AI to improve program efficiency, executive decision-making, communication, and risk management.

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Partner Manager

$83,640–$129,660/yr
North America

  • Drive strategic GTM business plans with ISV partners to generate incremental revenue in existing and new markets.
  • Achieve quarterly and annual NNACV revenue targets by managing partner engagement and enterprise-wide OEM transactions.
  • Collaborate cross-functionally with sales, marketing, operations, legal, and product teams to execute ISV partner goals.

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Sr Staff Software Engineer (AI Agents, Observability)

$190,900–$334,100/yr
North America

  • Design and architect next-generation AI agents for observability that transform incident investigation and remediation.
  • Drive technical direction, architecture, and best practices using AI/ML models to reduce mean time to resolution.
  • Collaborate with cross-functional teams and mentor engineers to deliver secure, scalable features.

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Senior UX Design Strategist

North America

  • Partner with leadership, value, account, and architecture teams to align customer engagements with business objectives and revenue opportunities.
  • Plan and co-deliver design thinking workshops with customers and account teams, uncovering current-state realities and co-creating AI-native solutions.
  • Translate co-created narratives into tangible experiences, amplify customer wins, and inform product strategy through compelling stories and artifacts.

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Senior Manager, Performance Management

North America

  • Own ServiceNow's performance evaluation framework, including rating definitions and behavioral expectations.
  • Design and govern the calibration process to ensure fair and consistent performance assessments across teams.
  • Collaborate with HR, Compensation, Product, and DT to enhance evaluation tools and processes while leveraging AI for consistency and bias reduction.

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Sr. Manager, Solution Consulting (OT / Cyber-Physical Systems)

$175,000–$210,000/yr
North America Unlimited PTO

  • Lead, mentor, and develop a global team of OT Solution Consultants to drive technical pre-sales strategy and execution.
  • Personally engage in strategic customer opportunities, connecting industrial operations, cyber risk, and business impact.
  • Drive AI adoption across the team and position the ServiceNow AI platform credibly with OT, security, and operations buyers.

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Principal Product Success Manager - Facilities Management

$190,900–$300,100/yr
North America

  • Lead technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
  • Partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes.
  • Set solution architecture and deployment patterns, influence product strategy, and scale technical capability across the Customer Excellence Group.

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Senior Manager, Systems Engineering

Canada 4w PTO

  • Lead and manage a systems engineering team responsible for designing, building, and scaling global cloud infrastructure across Azure, AWS, and GCP.
  • Drive deployment, management, and support of Canadian sovereign cloud systems running on GCP while contributing to global cloud initiatives.
  • Provide technical leadership, set standards, and collaborate with product and program teams to define roadmaps and ensure high availability.

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Partner Technical Architect

$134,250–$221,550/yr
North America

  • Serve as the primary strategic interface for global and regional partners, driving growth through pre-sales technical excellence and AI-first adoption.
  • Lead technical discovery, demos, proof-of-concept, and architectural validation to accelerate partner-led customer engagements.
  • Champion AI-enabled solution design and coordinate internal specialists to translate platform capabilities into measurable business outcomes.

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Sr Dir, GTM Enablement

$220,300–$396,500/yr
North America Unlimited PTO

  • Drive GTM enablement strategy for the Employee Experience business unit, partnering with regional leadership to execute quarterly enablement plans.
  • Lead a team of enablement managers in designing tailored programs across sales and presales using classroom, online self-paced, and blended learning.
  • Build on-demand content, certification programs, and metrics to measure impact and continuously improve enablement outcomes.

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Senior Manager, Launch Program Management

$148,900–$232,700/yr
North America Unlimited PTO

  • Lead end-to-end planning and execution for Tier 1 and Tier 2 product launches and strategic market activations.
  • Orchestrate cross-functional teams across Product Marketing, Product Management, Brand, Communications, Sales Enablement, and more.
  • Drive executive readiness reviews, manage risks, and lead launch-day command center activities.

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Program Lead, Transformation & Enablement

APAC

  • Drive a programmatic approach to enablement for global People Enablement Centers, leveraging the ServiceNow AI platform.
  • Design and execute a global training strategy supporting the full employee lifecycle, in partnership with PEC management.
  • Own new-hire onboarding programs and monthly quality audit programs to improve service delivery consistency.

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Sr Federal Enterprise Account Executive - Finance

$129,900–$188,500/yr
US

  • Generate new business sales revenue from a SaaS license model through account planning and field-based sales activities.
  • Develop and maintain C-level relationships across federal accounts, acting as a trusted advisor on IT roadmaps.
  • Orchestrate account strategies across a virtual team including Solutions Consultants, Specialists, and Marketing.

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Manager, Product Design, Customer & Partner Experience

$149,800–$262,200/yr
North America

  • Lead, mentor, and inspire a team of UX designers fostering a collaborative, innovative, and high-performance design culture.
  • Guide designers through the full product lifecycle from research and ideation to prototyping, testing, and delivery, promoting best practices in UX design.
  • Collaborate cross-functionally with product management and engineering to deliver cohesive, user-centered solutions and articulate the UX vision to executives.

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Mgr, Expert Services Mgmt

EMEA

  • Lead and mentor an international team of Deployment Engineers and Project Managers to scale delivery outside the Americas.
  • Own and scale the partner ecosystem across international regions, driving Armis partner enablement and managing partner-delivered functions.
  • Ensure timely project delivery, drive value realization, and manage escalations across international regions.

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Staff Technical Writer

Asia Pacific

  • Define and execute content strategy for multiple applications, delivering user-focused technical content and coordinating SMEs, reviewers, and multimedia producers.
  • Leverage deep product and user knowledge to influence product strategy and create content experiences that accelerate customer success.
  • Provide impactful team leadership by soliciting diverse perspectives, fostering shared purpose, and structuring collaborative work for timely achievement of objectives.

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Chief of Staff to GVP Moveworks Sales (Director, EX Sales Strategy)

$192,000–$300,000/yr
North America Unlimited PTO

  • Own operating metrics end to end and move specialist ramp, attach rate, pipeline coverage, and productivity.
  • Drive specialist sales as a growth engine via talent bar, onboarding, ramp math, and territory design.
  • Design sales plays and operating cadence, and own the executive narrative for the BU.

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Sr Staff Outbound Product Manager - Data & Analytics

$190,900–$334,100/yr
North America

  • Own the outbound product strategy for Workflow Data Fabric and RaptorDB Professional, translating complex data platform capabilities into clear customer value and compelling market narratives.
  • Partner with inbound product managers, engineering, product marketing, sales, and customer-facing teams to shape launch strategy, field readiness, growth motions, and adoption plans.
  • Create high-impact enablement materials including sales playbooks, demos, solution briefs, competitive guides, and executive-ready product storytelling.

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Director, Software Engineering Management

$100,000–$200,000/yr
North America

  • Collaborate with stakeholders across Product, Design, Security, Operations, Sales, and Customer Success to align on roadmap and release readiness.
  • Own technical strategy and delivery for your teams, setting architectural direction and holding the bar on quality and reliability.
  • Hire, coach, and develop engineers, tech leads, and managers, building inclusive, high-performing teams with clear career paths.

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Manager, Emerging TA Capabilities & Pilots

North America

  • Own the innovation portfolio's rhythm: milestones, coordination, status reporting, and communications to keep stakeholders looped in.
  • Drive pilot program management from kickoff to results, tracking success and organizing workstreams.
  • Shape the innovation narrative, telling the story in a way that builds momentum and confidence with leadership.

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Principal Customer Success Executive

$180,200–$315,400/yr
North America

  • Drive high-complexity transformations in strategic accounts, aligning ServiceNow teams with customer objectives and governance frameworks.
  • Proactively identify pipeline opportunities through product road mapping and adoption analysis, providing prescriptive guidance.
  • Forge C-suite relationships to increase satisfaction and retention, leading strategic oversight and risk mitigation.

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Customer Success Executive

$148,400–$231,900/yr
North America

  • Drive post-sales success by aligning ServiceNow offerings with customer goals and fostering C-level relationships.
  • Collaborate with Account Executives to create integrated pre- and post-sales strategies for long-term customer value.
  • Mitigate risks, drive value realization, and meet KPIs such as adoption, renewals, and customer satisfaction.

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Corporate Counsel, Public Sector

$153,300–$252,900/yr
US

  • Review and negotiate master SaaS licensing agreements, professional services agreements, work orders, statements of work, and non-disclosure agreements.
  • Serve as subject matter expert for channel partner issues, RFPs, enterprise licensing agreements, and government contracting documents.
  • Collaborate with finance, sales operations, legal, and other teams to ensure agreements protect the company's interests and support continuous improvement.

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Partner Manager - Wipro

EMEA

  • Own end-to-end partner lifecycle management for Wipro, including joint business planning, GTM execution, and performance tracking.
  • Drive partner pipeline development and deal progression in close collaboration with field sales, focusing on NNACV targets.
  • Operate cross-functionally with Product Group, Field Sales, Enablement, Marketing, and Technical Partner Advisors to activate Wipro for key opportunities.

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Sales Enablement Manager

$126,800–$221,900/yr
North America Canada

  • Develop and execute strategic enablement initiatives to enhance time-to-value and customer adoption for post-sales teams.
  • Lead technical onboarding and training programs, including live demos and lab environments, for Customer Success and technical field teams.
  • Collaborate cross-functionally with Product, Engineering, and Customer Success leadership to refine enablement programs and drive measurable business impact.

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Sr. Solution Sales Executive – State & Local Government (OT / Cyber-Physical Systems), US West

$145,150–$220,000/yr

  • Drive new business sales revenue for ServiceNow's OT/Cyber-Physical Systems portfolio within state and local government accounts.
  • Develop relationships with OT and cybersecurity leaders, and orchestrate a virtual team to cover IT and OT stakeholders.
  • Be a trusted advisor on OT security and regulatory obligations, identifying and bringing in specialists as needed.

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Principal Software Engineer - Application Lifecycle

$221,200–$387,100/yr
North America Canada

  • Define the technical strategy and architecture for next-generation developer platforms and AI-powered engineering productivity solutions.
  • Lead architecture across developer tooling, automated testing, and application lifecycle management platforms, designing scalable services.
  • Drive innovation in AI-enabled developer experiences, intelligent automation, and agentic workflows while mentoring senior engineers.

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Advisory Solution Consultant – Security, Identity & Exposure Management - East Coast-Banking (Armis/Veza)

$149,175–$240,000/yr
North America

  • Partner with Sales to lead technical discovery, solution design, and customer validation.
  • Deliver compelling virtual and in-person technical demonstrations and proof-of-value engagements.
  • Translate technical capabilities into measurable business outcomes and serve as a trusted advisor.

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