ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Salary Distribution
35 of 69 jobs
$97,800
Min
$219,175
25th
$241,200
Median
$303,400
75th
$387,100
Max
PTO Distribution
8 of 69 jobs
Unlimited PTO8 jobs (12%)
Benefits Overview
51 of 69 jobs
401(k)
(38)
ESPP
(35)
FSA
(28)
Health plans
(24)
Family leave
(23)
Matching donations
(19)
Flexible time away
(16)
Equal Opportunity Employer
(9)
Donations
(6)
Medical
(6)
Dental
(5)
Vision
(5)
health plans
(5)
matching donations
(5)
Time off
(4)
Health
(3)
family leave programs
(3)
flexible time away
(3)
PTO
(2)
Time away plan
(2)
Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
Lead discovery workshops and technical demos that connect FSO and CRM solutions to real financial services challenges across the full customer journey.
Partner with sales to build pipeline, shape account strategy, and drive deals forward with domain credibility and technical depth.
Guide strategic programs in top accounts — roadmap alignment, customer journey sessions, and outcome-based value conversations with business and IT stakeholders.
We approach our distributed world of work with flexibility and trust.
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Drive transformational change in how ServiceNow monetizes its business by leading C-Suite sponsored initiatives to deliver meaningful top line growth to the company.
Serve as the bridge between the Product Pricing Team and the Deal Desk Team in defining our commercial principles and guardrails.
Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to corporate pricing and packaging strategic roadmap.
Generate net new sales revenue and drive Global Strategy with HCL across the Globe.
Provide sales leadership to the Global Partner Management team to drive Strategy and execution and generate new business sales revenue via “sell-to”, “sell with” and “sell through” motion.
Develop comprehensive joint go-to-market Business plans with HCL, leveraging all aspects of executive alignment, business planning, execution, and metrics-driven governance.
Drive innovative business solutions and digital transformation with our customers.
Consult with customers and prospects to understand their business needs and pain points, and evangelize the business value of solution development on the Now Platform.
Partner with Sales and Solution Consulting to qualify customer needs and identify opportunities to deliver high value business outcomes for clients.
Serve as the executive point of contact and trusted advisor to the most strategic accounts, partnering directly with C-suite leaders to align transformation objectives to measurable business outcomes.
Establish executive governance structures (steering committees, QBRs, etc.) that ensure accountability, transparency, and alignment at every stage of the customer lifecycle.
Lead through influence—aligning dotted-line and matrixed teams across Delivery, Support, Success, Product, Sales, and Partners to drive unified outcomes.
Drive best value supplier selection to achieve year over year savings on over $600M spend.
Ensure sourcing serves as a critical enabler and value add to the business, while also governing spend and reducing contractual risk for our business stakeholders in operations.
Manage, advise, and engage in the sourcing and contracting processes including evaluating, negotiating, and entering into contracts and renewing relationships with suppliers of goods and services.
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Determine, support, and execute monetization strategies for ongoing and new innovations across entire of ServiceNow portfolio
Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to corporate pricing and packaging strategic roadmap
Prepare product leaders for the Pricing Committee approval reviews with pricing proposals that are robust
The Sr. Specialist, Privacy & Compliance is a subject-matter contributor within the Martech CoE responsible for executing governance, privacy, and compliance requirements across the marketing technology stack.
This role supports the implementation of consent, data protection, and AI governance controls by translating legal and regulatory requirements into documented platform requirements and working directly with engineering and platform teams to validate builds.
The Sr. Specialist works in close partnership with Legal, InfoSec, and the product manager to ensure that CDP, CRM, MAP, and AI-driven workflows operate within approved compliance guardrails.
Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus.
Managing the Partner Ecosystem and cross functional collaboration across stakeholders through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success.
Work with a specified set of ServiceNow partners to generate new business in existing accounts and in new logos, as well as ensuring our partners assist in delivering successful projects.
Educate others about the ServiceNow platform by creating white papers and other materials that can be shared with our ServiceNow community.
Be the technical expert on the ServiceNow platform, while advising customers on leveraging configurations vs. Customizations.
Support the engagements efforts for Manufacturing-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
Define, build, and scale ServiceNow’s global GTM strategy for the Travel, Transportation & Logistics industry vertical.
Partner with Sales, Product, Marketing, Customer Success, and the Partner ecosystem to drive durable, longterm growth.
Serve as the global executive sponsor and industry authority for strategic TTL customers, engaging directly with Csuite and senior operational leaders.
Manage and oversee transfer pricing operations, including calculating and booking intercompany charges.
Analyze transfer pricing results and business performance indicators to identify trends, risks, and planning opportunities.
Collaborate with Finance, Accounting, Legal, and other cross-functional teams to deliver transfer pricing analyses, processes, and documentation on time.
Drive ServiceNow’s long-term revenue growth and profitability through larger and more strategic transactions across their Americas business.
Act as an in-region deal expert, responsible for driving end-to-end deal strategy, developing creative commercial structures, and leading complex negotiations for strategic deals.
Help define and follow a consistent programmatic approach to help the regional sales organizations and cross-functional deal execution teams to close our most complex and strategic deals.
Direct the regional media roadmap, ensuring local activations align with global COE standards, championing and embedding buyer-group-led media strategies within holistic media planning, while maximizing regional pipeline impact.
Ensure highly-targeted Buyer Group media strategy is executed locally across all paid touchpoints (digital and offline), supporting ABM at Scale. The role reports to the Regional Director of Media.
Serve as the regional day-to-day point of contact for the external Media Agency of Record, managing regional budgets, local plan execution, and ensuring all paid media is compliant and culturally resonant to the specific Integrated marketing campaign they are accountable for.
Manage and govern the activation process for the media Agency of Record, performing rigorous validation of platform-level targeting and setup to ensure strategic alignment
Identify and drive improvements in campaign governance and activation workflows
Manage the detailed tracking of media spend, working closely with Finance and the agency to ensure accurate invoicing and budget pacing against the master activation plan
Lead the global commercial partnership and financial governance for ServiceNow’s media investment, ensuring contract integrity, P&L accuracy, and maximizing partnership ROI.
Own the commercial partnership with Media Agency of Record across their global hub structure (Americas, EMEA, APAC), ensuring contract compliance, financial accuracy, operational efficiency, and strategic value extraction from the agency relationship.
Serve as the bridge between media strategy, finance, procurement, and agency leadership - ensuring our investment delivers maximum value while maintaining rigorous financial governance.
Translate business requirements into technical designs and working configurations.
Configure and implement workflows across lead-to-cash, CPQ/CLM, order management, customer service, field service, industry solutions, and AI agent use cases.
Act as a trusted advisor on configuration vs. customization, ensuring platform best practices.