Job Description

Shape the long-term strategy/roadmap for onboarding and in-role program development. Lead a team responsible for design and development of innovative, effective, and highly scalable, global learning solutions for employees, using current learning technologies and instructional design methodologies to meet business objectives. Create immersive, engaging, and effective learning experiences through various formats. Work with the team to create and estimate designs within budgeted hours/dollars that meet stakeholder delivery timelines and commitments, while managing resource capacity. Partner with domain experts to understand the learning needs and build effective solutions. Assess team members capabilities, skills, and performance, and coach employees. Evaluate learning program efficacy.

About ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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