Remote Information technology Jobs • Canada

As an Office 365 Engineer in the Corporate IT team, you will design, implement, and maintain secure identity infrastructure, focusing on AD (on-premises and hybrid), Azure AD (Microsoft Entra ID), identity lifecycle automation, and Exchange (on-premises and hybrid). You will support daily operations and strategic initiatives, collaborating with IT teams to drive improvements in authentication, authorization, and identity governance.

In this role, you will provide technical support to end users on a variety of issues via phone calls, document troubleshooting steps, resolve technical problems, and work with the IT Service Desk and other technical teams.

As a key member of the Systems Administration team within Operations Engineering, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. This role involves contributing to Configuration Management and Infrastructure as Code, developing tools in Python, bash, and JavaScript, and driving enhancements for large scale automation projects. You'll also design and implement procedures for maintenances where automation is not possible.

You will partner with ServiceNow Platform and Product Business Unit Product Management and Engineering organizations to deliver a transformational AI‑first implementation and adoption experience for ServiceNow’s customers. As a ServiceNow (Product) Solution Architect, you will work with the product, BU, and client delivery teams to design, productize, and pilot Agentic AI‑first setup and implementation experiences. You’ll drive early pilots across ServiceNow’s core product families.

As the Manager of Solutions Architecture, you will drive the adoption of frontier AI by enabling the deployment of Grammarly’s products across Enterprise Tech companies and digital-first organizations. You'll leverage your technical skills and consultative experiences to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and consistency.

As an Intern Solution Architect, you’ll work closely with senior architects and cross-functional teams to design, evaluate, and prototype scalable technology solutions. This internship offers hands-on experience in architecture design, cloud platforms, and enterprise systems integration—ideal for students passionate about solving complex business challenges through technology.

Own the strategy, deployment, administration, and continuous improvement of our Zendesk ecosystem and related integrations that power our Customer Experience operations. You’ll be the technical and operational backbone for how our support teams work—designing scalable workflows, implementing automations, building reliable data flows, and integrating Zendesk with our broader GTM and product stack.

This remote role is ideal for a senior-level professional with experience managing ServiceNow projects, including implementations across modules such as SCM, ITSM, ITOM, HR, and GRC. The successful candidate will lead Agile and Hybrid Agile projects using the NowCreate methodology, ensuring successful delivery and stakeholder engagement.

As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction. You will configure ServiceNow Integrations based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform.

As a Senior Enterprise Architect, you will discover, lead, and design human capital management (HCM) and financial-systems architecture and technology strategies in our Corporate Services domain areas. You will team with corporate services business owners and product teams to understand tactical and strategic needs. You will also create architectural views that describe our “system estate” technology portfolio and guide business and product teams.