Act as an expert across an assigned term of contracts, typically engaged in ServiceNow’s largest most strategically important accounts, providing architectural guidance, technical governance, and best practices.
Build strong relationships with customer technical and business leaders, to align ServiceNow solutions with business strategy.
Actively collaborate with GTM, Delivery, and other joint teams to bridge the gap between sales, solutioning, and execution.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work, with a purpose to make the world work better for everyone.
Submit fully documented customer issues into a ticket management system
Analyze the symptoms, determine the urgency and where possible, provide resolution to the issue
Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle
They are a dynamic IT provider in North America. Long View is proud of their culture that allows people to live life to its fullest, creating an environment of collaboration, support, innovation, enthusiasm, inclusion and belonging.
Own IT help desk end-to-end, including equipment provisioning and break-fix.
Manage and mature the productivity stack, such as Google Workspace and Slack.
Ship an IT strategy and capability roadmap within your first 90 days.
Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software. They help organizations build faster, stay compliant, and eliminate risk with backing from leading investors and a team of 200+ people.
Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
ServiceNow is an AI platform company providing solutions to automate tedious tasks. With 85% of the Fortune 500® as customers, they're building an AI-native culture with technology and talent.
Provide market intelligence on bolt on targets, competitive landscape, and valuation context within your subsector.
Make introductions to founders, family owners, and senior executives in your existing network.
Review confidential information memoranda and management presentations for sector-specific operating fit and risk.
Fireclay Partners is a veteran-owned middle market M&A and buy-side advisory firm based in Kansas City. They serve private equity sponsors and family-owned businesses on platform sourcing, bolt-on acquisitions, and select sell-side mandates.
Lead AI tool discovery and vendor evaluation efforts across the evolving AI ecosystem.
Partner cross-functionally with departments to identify opportunities for AI integration within workflows and business processes.
Establish and maintain governance frameworks, including responsible AI policies, prompting standards, data privacy guidelines, and best practices.
Intersect develops, constructs, and operates power and data infrastructure. The company is on an aggressive growth trajectory and looking for people hungry to tackle the largest energy challenges on the planet.
Develop and execute the IT strategy in alignment with the company’s objectives.
Lead ERP roadmaps and strategy across multi-site manufacturing environments.
Oversee the maintenance and optimization of IT systems to ensure reliability and scalability.
Legrand is a global specialist in electrical and digital building infrastructures, offering solutions for residential, commercial, and data center markets. Legrand North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets with an active/growing Employee Resource Group network.
Lead and deliver greenfield implementations of Dynamics 365 Finance and CRM modules.
Translate business requirements into functional and technical solution designs.
Configure, customize, and deploy Dynamics 365 Finance and CRM solutions.
iCIMS is a software company. They provide talent acquisition solutions to businesses of all sizes, helping them manage the entire hiring process from sourcing to onboarding.
Serve as the primary liaison between business stakeholders and technical teams, ensuring the Canadian business requirements are effectively translated into scalable, user-centric solutions.
Partner closely with the CA Programs team, CA Data Operations, NA IT, NA Commercial Platforms, and Salesforce Administrators to design, configure, and optimize the custom redemption solution.
Act as the representative for the Canadian business, supporting necessary changes and ensuring redemption requirements are met throughout the project lifecycle.
Syngenta Crop Protection keeps plants safe from planting to harvesting. They are headquartered in Switzerland and help farmers to counter threats and ensure enough safe, nutritious, affordable food for all while minimizing the use of land and other agricultural inputs.
Shape and champion the core finance systems strategy to improve workflows and promote automation, analytics, and AI.
Develop and own a strategic 3-year finance system transformation roadmap, prioritizing initiatives based on business impact and feasibility.
Lead cross-functional system transformation initiatives as both a strategist and hands-on project leader, ensuring data accuracy and audit readiness.
The Wikimedia Foundation is the nonprofit that operates Wikipedia and other free knowledge projects, aiming for a world where every human can freely share in the sum of all knowledge. It is a charitable, not-for-profit organization with staff in over 40 countries, fostering a diverse, inclusive, and mission-driven culture.