Remote Information technology Jobs · Linux

Manage the technical support function for GraphAware Hume, a graph-powered intelligence platform. Provide advanced technical support to a global customer base, ensuring fast and effective issue resolution. Act as a bridge between customers and engineering teams, ensuring client issues are handled efficiently and professionally.

Provide user support for technical issues remotely. Monitor systems and respond to requests. Perform basic database administration.

• Design, maintain, and optimize scalable IT infrastructure in cloud and on-premises environments.
• Automate IT processes using Python, PowerShell, or Bash.
• Provide Tier 3-level support for critical IT systems and enterprise collaboration platforms.

Troubleshoot complex technical issues and manage Linux and cloud environments. Collaborate with engineering teams to drive solutions and maintain operational stability. Provide support for SaaS platforms, including authentication and secure access workflows.

• Serve as a Tier III escalation point for complex network support issues.
• Troubleshoot and resolve network, endpoint, and device provisioning issues.
• Administer, test, and maintain firmware and software updates to optimize performance.

The Network Engineering team is looking for a Network Operations Engineer to support the health and stability of an ever growing network infrastructure. The ideal candidate is inquisitive, demonstrates critical thinking, and is excited to embrace new technologies. You’ll support all underlay and overlay networking within the Constant global network infrastructure.

Seeking a skilled technical support engineer to join a global team delivering exceptional customer support for cloud-based solutions. You will troubleshoot complex technical issues, design scalable support solutions, and ensure a seamless customer experience. You will collaborate with product, engineering, and support teams to resolve problems efficiently while documenting and automating processes to enhance operational efficiency.

The System Support Analyst I plays a critical role in delivering exceptional technical support and issue resolution for Intelerad's enterprise medical imaging solutions, requiring diagnosing complex system issues, collaborating with cross-functional teams, and ensuring optimal performance for healthcare clients.

We are looking for a Global Support Engineer I who can support a remote-first, flexible shift schedule and advance your career as a support engineering professional. You will regularly tackle interesting and challenging questions and bring clarity to our customers as they leverage our tools to secure their networks in an ever-changing threat landscape.

As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical issues, provide comprehensive solutions, and ensure our customers achieve maximum value from their Transact+CBORD technology investments. This role combines deep technical expertise with strong customer relationship skills to deliver exceptional support experiences.