Remote Information technology Jobs • Linux

The Cloud Architect is expected to take initiative and advise on potential pitfalls that may encounter on large scale multi-platform infrastructure across all customers. Addresses specific customer needs through leveraging new and existing feature sets, products, and technologies. Evaluates, documents solutions and trains Cloud Engineering and support staff to ensure supportability of customer environments.

We are looking for an experienced NOC Linux Specialist to support our Hunt: Showdown NetOps department. This is a freelance remote role based in Poland. You will be responsible for the monitoring and troubleshooting of Crytek’s 24×7 gaming network across multiple data-centers, games, and platforms. Please note that this role requires working in shifts (including night shifts).

Provide professional IT support to our employees remotely across different locations and time zones. Monitor and respond quickly and effectively to requests received through the IT Helpdesk in line with agreed SLAs. Manage equipment inventory and the IT procurement process, as well as onboarding and offboarding processes including for remote workers.

The Manager of Technical Support Engineering will lead the global technical support team. This player-coach role requires a leader who can manage a high-performing team and step in to directly support customers during peak demand. You will be responsible for ensuring Dragos can consistently meet support SLAs, drive timely issue resolution, develop team talent and continuously improve support processes to ensure we deliver outstanding customer outcomes. The role involves leading and managing the global Technical Support Engineering team by providing guidance, mentorship and professional development. Ensure consistent adherence to SLAs, particularly first-response time and resolution metrics and resolving support tickets when the team is at capacity or during high-severity escalations. Partner with Engineering, Product, Customer Success and Field Operations to drive customer issue resolution and advocate for customer needs.

Configure, deploy, improve, and administer AWS-based resources using both Microsoft Windows and Red Hat Enterprise Linux. This position involves building, installing, configuring, STIGing, testing, and deploying AWS infrastructure and DevSecOps platform components. Routine systems administration, monitoring, and maintenance are also key responsibilities.

You will be responsible for owning the end-to-end technical relationship with customers and interfacing with the MinIO engineering and support team to assure a world-class experience to customers. You will work closely with the rest of the Customer Experience team along with the Engineering, Support, and Sales teams to assure customers are successful in POC, onboarding, production, and beyond.

As a Professional Services Engineer at Aerospike, you will partner directly with enterprise customers to guide them from onboarding through successful adoption. This role requires delivering technical leadership, architecture guidance, and implementation best practices to ensure maximum value from Aerospike’s high-performance distributed database platform. You'll work with engineering and customer success teams and travel to customer sites as needed.

This role is to manage the ongoing operational performance of Fluidstack owned and operated GPU clusters as the owner of everything that lives within our data centers, managing the Data Center Operations team as well as third parties, from installation through ongoing maintenance and coordinating upgrades. Primary responsibility is to ensure the continuous and efficient operation of the data center by managing on-site technicians and third-party vendors, creating and maintaining operational procedures, diagnosing issues, and providing hands-on technical support when higher-level intervention is required.

The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Company’s infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise, strategic thinking, and the ability to lead complex projects. A strong emphasis is placed on Linux systems administration, infrastructure automation using Ansible, and scripting for operational efficiency.

Applies tools, techniques and processes to track and log activities. Works Incidents & Requests to support the facilities in their region. Responsible for completing all tasks and associated documentation within committed timeframes, and effectively communicating across teams. Identifies and resolves issues with systems, following agreed procedures. Uses software and tools to collect agreed performance statistics.