Join the global IT team as a Technical Analyst (EDI & Integrations) to deliver integration solutions connecting CEF's systems with customers, suppliers, and third-party platforms, supporting and onboarding EDI integrations. Resolve technical issues, ensure smooth operation of integrated and non-integrated platforms, collaborate with stakeholders, and help shape the future of our EDI landscape in a fast-paced environment.
Seeking a B2B Support Consultant with experience in IBM Sterling B2Bi/PCM, Tidal TWA, AIX, Linux Server, SFTP Server, and Unix scripting. Responsibilities include maintaining scheduled services and working in a high data flow environment. Must have strong analytical, organizational, interpersonal, and negotiation skills.
In this role, you will serve as a Tier 2 support professional, ensuring that technical requests escalated via the support system are triaged and handled quickly and accurately. Working within a highly matrixed and collaborative environment, you will troubleshoot technical issues. This is a mid to senior level position serving as an individual contributor.
As a Practice Support Specialist at Aledade, you'll be the go-to problem solver for complex technical challenges, mastering the intricacies of our platform while tackling varied, challenging issues that require real analytical thinking. You will develop specialized expertise in healthcare data standards, work independently on complex problems, and directly impact how medical practices operate.