Remote Information technology Jobs · CSS

This role offers the opportunity to act as a trusted technical advisor for enterprise customers, guiding them through the design, implementation, and optimization of advanced search and discovery solutions. You will collaborate closely with business stakeholders and technical teams, providing expertise to ensure scalable, high-performing, and innovative deployments.

The Senior Technical Consultant for Technology Workflows is technically responsible for guiding clients through the implementation of ServiceNow’s Strategic & Application Portfolio Management solutions, delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency.

The Senior Technical Consultant (UI/UX) is responsible for guiding clients through the design and implementation of ServiceNow user experiences, with a particular focus on UI Builder, configurable workspaces, portals, and mobile applications. This role is central to delivering modern, intuitive, and scalable UI/UX solutions on the ServiceNow platform. The successful candidate will act as an expert in UI Builder.

As an Implementation Specialist you will report to the Implementation Team Manager, working with project managers and business analysts to deliver CPQ implementation projects and facilitate mentoring sessions for customers. Daily activities include analyzing, designing, and delivering solutions specific to customers’ products, services, pricing, business rules, and selling process objectives. The position demands initiative and adaptability to transform CPQ operations through innovative automation.

The Technical Support Engineer will manage and resolve challenging issues for ServiceNow partners and customers. This includes developing subject matter expertise within the customer support department and collaborating with other team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a collaborative environment.

As a team member of the RainFocus Client Success organization, the Associate Solution Consultant is critical to driving post-sale client implementations at RainFocus. As a member of a team, the Associate Solution Consultant is responsible for working alongside Solution Consultants and Solution Architects to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented RainFocus toolset.

As a customer-focused L1 Support Analyst, you will be the frontline support for our digital platforms, ensuring seamless operations for our clients. This role manages inbound dealer contacts, creates and triages support tickets, and performs initial diagnostics to resolve common site issues. Your clear communication and reliable documentation maintain high standards of service and satisfaction.

Collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences. You will assess clients' business and technical requirements, proposing comprehensive solutions. Also, translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.

Join the Fitness & Wellbeing vertical as an Implementation Specialist to make a real impact every day. This role involves launching new clients onto the platform, leading client contact during onboarding, translating client needs into actionable solutions, and configuring platform settings. Responsibilities include managing onboarding processes, spearheading communications, and consulting on technical best practices.