As a Technical Support Specialist at Playson, you will provide full customer support for our partner's integrations. Your responsibilities include analyzing issues, integration protocol testing, and delivering excellent customer service. Candidates must have knowledge of XML/JSON and Git.

As a Solutions Support Engineer, you will be part of a global team. You will troubleshoot technical problems for customers with debugging, networking, system administration, updating documentation, and creating solutions, scaling our support offering using coding and scripting.

This role is for a highly experienced and passionate customer advocate who thrives in a complex technical environment. You'll be a strategic technical advisor to Appspace's key customers, ensuring their success and driving retention and growth. You Will build and maintain strong, long-term relationships with key client stakeholders and align customer business objectives with Appspace solutions.

Become the driving force behind our global patient platform! You'll combine your tech skills and language expertise to revolutionize how we deliver clinical trial experiences across 80+ languages, automate workflows, collaborate with global teams, and directly impact patients worldwide.

As an Integration/Solution Architect on the SaaS Business Applications team, you will design and implement robust and scalable integrations connecting StackAdapt’s SaaS business systems, oversee applications development and support, and ensure data integrity and security. You will provide technical and architectural leadership for a suite of SaaS business applications.

An Integration Specialist is responsible for the implementation of the integration product, using APIs to extract data from RainFocus’ platform or the customer’s own APIs. Integrations may include data transfers with third party vendors and also support Single Sign On through client’s web sites. As part of the Global Integration Team, you will work with members to provide delivery and support of integration requirements.

Own and drive our product documentation efforts, working closely with Product Managers, Engineers, and Customer Support to create, maintain, and improve our technical content while setting documentation standards and optimising the documentation workflow. This role ensures that our customers and internal teams have clear, accurate, and well-structured documentation.

Act as a subject matter expert for multiple Arcadia products. Serve as a key liaison between Product and Customer Management teams. Drive the implementation of UI, SQL, and JSON-based configurations and assist with basic application issue troubleshooting. Engage directly with clients and serve as a strategic advisor throughout product implementations.