Manage outbound/inbound call campaigns using Five9, ensuring smooth dialer operations, optimizing lists, and maintaining data clarity. Track performance, troubleshoot issues, use reporting tools, adjust dialing tactics and train agents. Must have strong Five9 admin experience and solid data analysis skills.

The Application Support Analyst will assist customers to effectively utilize Elite 3E software to meet their firm’s business objectives. The role provides Application Support for Elite’s 3E product in a project-based environment focusing on accounting. This position will support EMEA Business Hours covering a 5-day working week including one Saturday or Sunday.

As an Implementation Lead at Aprio, you'll identify business requirements, manage functional design, and support implementations, utilizing industry experience and best practices to facilitate clients’ most complex requirements to implement and deploy NetSuite solutions.

Responsible for implementation, configuration, and support of SAP Integrated Business Planning (IBP) solutions, particularly in Demand, Supply & Response, Inventory Optimization (IO), and Sales & Operations Planning (S&OP); requires understanding of SAP IBP functionalities and experience with SAP Advanced Planning & Optimization (APO). Will collaborate with stakeholders to optimize supply chain processes and drive business improvements.

A Service Desk Analyst is the first line of contact with our clients, troubleshooting and resolving basic technical issues while ensuring customer satisfaction. Effective communication and staying cool under pressure is essential while assisting clients or escalating to the correct team; attention to detail and technical aptitude are key.