Provide comprehensive support for the internal IT operations. The IT Manager will address IT Service Desk challenges and ensure the seamless operation of critical IT systems. This role is pivotal in maintaining and enhancing our IT infrastructure to support our growing business needs.
Job listings
The Systems Engineer will maintain and improve the core internal systems that support day-to-day IT operations across the enterprise by focusing on automation, reliability, security, and supportability. This role will serve as the primary escalation point for the Service Desk and is expected to lead in issue resolution across platforms such as Okta, JAMF, Active Directory, and Microsoft Azure.
Provide professional IT support to our employees remotely across different locations and time zones. Monitor and respond quickly and effectively to requests received through the IT Helpdesk in line with agreed SLAs. Manage equipment inventory and the IT procurement process, as well as onboarding and offboarding processes including for remote workers.
Join a dynamic international team as a Cloud Infrastructure Engineer! You will play a key role in supporting commercial offerings, operating a sophisticated infrastructure spanning Microsoft Azure and on-premises data centers across the globe. The working arrangement for this role is work from anywhere within Portugal.
Seeking a highly skilled System Engineer specializing in Active Directory; responsible for ensuring the stability, integrity, and efficient operation of the Active Directory infrastructure that supports core organizational functions and other tools as required. The position requires a proactive problem solver with strong technical expertise and a commitment to maintaining up-to-date best practices in AD management.
The Level 2/3 Engineer role is a generalized support role. The role is a mixture of dealing with support request tickets via Freshdesk and N-Central RMM, escalated tickets from L1 team members or delegated by the service desk manager. The L2/L3 Support Engineer undertakes diagnosis and troubleshooting for intermediate to complex level issues, and actions basic customer and team member requests.
Eurofins is seeking an enthusiastic IT Field Service Technician for a Second Level / Tier 2 position. This role involves remote desktop support for local and nationwide tickets, in-person support, and occasional Service Desk call overflow coverage. The role supports localized laboratories to provide on-site support 2-4 days a week and provides remote support to labs across North America.
Provide Technical Support to Quest customers, focusing on migrations (mail, Teams, SharePoint) in an enterprise setting. Troubleshoot customersβ issues by being able to recreate in support lab environments and by diagnosing potentially complex issues, effectively communicating solutions to customers. Maintain a personal queue of ongoing customer issues until resolution.
If as a kid you were playing with computers and routers while everyone was hanging out, this job should be right up your alley. Setting up employees remote work, troubleshooting support for the team, supporting and developing Asterisk VoIP system, and managing internal IT infrastructure are key responsibilities.
The Cloud Infrastructure Engineer designs, implements, and maintains secure infrastructure solutions across cloud and on-premises environments. This role combines engineering with strategic architectural responsibilities as a subject matter expert in virtualization, networking, identity services, and infrastructure modernization. The ideal candidate has extensive experience with Microsoft Azure, AWS, Active Directory, virtual desktop infrastructure, and enterprise networking.