Respond to and resolve support tickets covering workstation incidents and service requests, for users across multiple global locations.
Locaria is a multilingual marketing and linguistic services agency that operates across more than 90 global markets. They blend insights, data, talent and technology to take global content further for ambitious brands.
Deep hands-on experience with Microsoft 365 Administration and Azure / Entra ID identity and access Active Directory.
Strong troubleshooting ability across Authentication, sign-in issues, mail flow, client connectivity, etc.
Comfortable owning incidents end-to-end and documenting outcomes with excellent written and verbal communication.
This premier Managed Services Provider (MSP) seeks energetic team players for remote Senior Engineer positions. They value passionate individuals proficient in Microsoft Server and Cloud Platforms, offering experience across different verticals and network types.
Manage, build, deploy, and maintain scalable cloud infrastructure on Azure and AWS.
Design and architect cloud-based solutions that align with client needs.
Document implementations, processes, and solutions for internal and client use.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, they have grown through a focus on service and value ownership, execution, growth, intelligence, and camaraderie, fostering a professional and friendly environment.
Serve as a Level 3 escalation resource for complex, high-impact, recurring end-user issues and operations.
Take ownership of major incidents, coordinating resolution efforts with Infrastructure and Application teams as needed.
Identify recurring support issues, process gaps, and service risks, then recommend improvements that reduce repeat work and strengthen the user experience.
The NYC Department of Buildings ensures the safe and lawful use of buildings and properties by enforcing the NYC Construction Codes, Energy Code and Zoning Resolution. As an employer, the department is committed to improving performance and developing procedures that are streamlined, understandable, and transparent.
Provide technical support for internal employees across a global remote-first company.
Troubleshoot and resolve hardware, software, access, VPN, Citrix, and system-related issues.
Manage user accounts, permissions, and access provisioning in Google Workspace and Active Directory.
Social Discovery Group (SDG) unites millions of users on dozens of social discovery products, solving loneliness and disconnection. With 1000+ professionals globally, SDG has a presence in 150+ countries and has been recognized as a "Great Place to Work".
Maintain Server Operating Systems running on physical and VM platforms.
Install, Upgrade, and Maintain Monitoring Application Software running on a variety of Operating Systems.
Deliver customer communication to the appropriate level of understanding to ensure a successful outcome.
Cayuse fosters technical solutions that meet customer needs, promotes teamwork, and prioritizes quality in deliverables. They value innovation, excellence, collaboration, adaptability, and integrity. They are an equal opportunity employer.
Maintain and manage Active Directory Group Policies for Windows 11 desktops, applications, and security hardening guides.
Provide Tier 3 support for hardware, software, and configuration issues, escalating to vendors and managing MBAM encryption.
Conduct testing, evaluation, and documentation for GSA baseline images, hardware certification, and BIOS guides.
Empower AI provides AI-driven tools to enable digital transformation and enhance productivity for U.S. federal government agencies. Headquartered in Reston, Virginia, the company has over three decades of experience and is recognized as a military-friendly employer with a focus on Health, Defense, and Civilian missions.
Deliver assigned operational and project commitments to clients, utilizing the entire client team as necessary.
Manage the integrity and security of clients’ data, servers, devices, and software, including systems like Active Directory, Office 365, and remote access solutions.
Provide exceptional client support, escalate issues appropriately, and maintain accurate documentation and timekeeping.
Resultant is an outcomes-focused consulting firm that helps clients use technology as a strategic asset and leverage data for better decision-making. With over 350 employees operating remotely and from offices across the United States, the company fosters a collaborative, client-partnered culture where teams solve complex challenges together.
Provide IT assistance and training to team members, responding to technology-related requests and resolving issues.
Answer, evaluate, and prioritize incoming requests for assistance regarding hardware, software, networking, and other computer-related technologies.
Perform network troubleshooting, configure network components, and assist with maintaining network operations and user account management.
GR8 Global is a firm forged by an alliance of top 100 U.S. accounting firms with the objective of redefining the workplace while providing additional value to partners. It prioritizes a positive and inclusive culture, focusing on matching talented professionals outside the U.S. with work opportunities in audit, accounting, and finance.
Provides first-line technical support to end users via phone, email, and instant message for issues including password resets, email, standard Windows applications, and network connectivity.
Performs ticket processing and resolution management, ensuring detailed documentation of problems and actions taken to resolve user issues.
Assists with application support, software installation, configuration, and interacts daily with customers to ensure productivity and provide feedback.
Empower AI provides AI solutions and platforms specifically for federal government agencies to enhance workforce productivity and drive meaningful transformation. The company has three decades of experience in Health, Defense, and Civilian missions, is headquartered in Reston, Virginia, and is recognized as a Military Friendly Employer, reflecting its commitment to hiring veterans and active-duty personnel.