Manage and maintain the Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other M365 applications; monitor system performance, ensure the health and reliability of the M365 services, and troubleshoot issues as they arise. Implement and manage security policies, compliance features, and data protection measures within M365.

This position deploys software upgrades, patches, and fixes remotely using the BD Remote Services Support (RSS) and BD Provision Portal software solutions on customer medical devices. The position is accountable to work cross functionally in a team environment across multiple geographies and time zones.

As a Systems Engineer, you will manage and optimize Quest's Microsoft 365 platform, identity services, DNS, SaaS application platform management, and automation engineering, directly impacting the efficiency and reliability of critical systems, enhancing the ability to deliver top-notch services across the organization. You will work closely with other team members to share knowledge, brainstorm solutions, and ensure alignment on critical projects

As an experienced Engineer, you will accompany our customers on their digital transformation journey and assist them with all technical questions related to Google Workspace. You will independently and as part of a team take care of the preparation and execution of Google Workspace migrations in various system environments. You will be responsible for creating proof of concepts, technical kickoffs and training courses for our customers' IT administrators.

The Senior Infrastructure Engineer will be responsible for implementing, maintaining, and supporting the Microsoft 365 platform with a focus on Microsoft's Identity, Mail, Collaboration, and Compliance products and services, as well as helping support Wealth Enhancement's Windows server and storage systems and services.

The Help Desk Specialist plays a crucial role in ensuring smooth daily operations for clients, serving as the first point of contact for all IT-related inquiries. This position involves logging, categorizing, and prioritizing tickets, troubleshooting user access, and providing user training. The role requires strong troubleshooting skills and excellent communication.

Provide remote IT support, ensuring clients receive top-notch technical assistance. Handle a range of tasks, from system updates to hands-on troubleshooting. Expected to resolve technical issues with little or no assistance, including workstation operating system issues, printer issues, and basic server and networking issues.