As an Office 365 Engineer in the Corporate IT team, you will design, implement, and maintain secure identity infrastructure, focusing on AD (on-premises and hybrid), Azure AD (Microsoft Entra ID), identity lifecycle automation, and Exchange (on-premises and hybrid). You will support daily operations and strategic initiatives, collaborating with IT teams to drive improvements in authentication, authorization, and identity governance.
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In this role, you will provide technical support to end users on a variety of issues via phone calls, document troubleshooting steps, resolve technical problems, and work with the IT Service Desk and other technical teams.
Telvista is seeking a motivated and customer-focused Help Desk Tier I Technician to join their IT Support team to help users resolve technical issues efficiently and professionally. As the first point of contact for support requests, you will provide front-line troubleshooting, escalate complex issues, and deliver an outstanding customer experience in this role.
Support ticket processing and resolution management, which includes detailed and clear documentation of problems and the actions taken to resolve them. Provide technical assistance to computer users by answering questions to resolve computer problems for the end user. Typical assistance concerns the use of computer hardware and software, to include printing, installation, word processing, electronic mail, and operating systems.
Join AbbVieโs Information Security & Risk Management (ISRM) team as a Directory Services Lead, where we empower our partners to succeed by delivering the knowledge, tools, and support needed to leverage data and technology securely and effectively. As part of our Identity & Access Management (IAM) team, youโll play a pivotal role in shaping and executing our enterprise-wide IAM strategy. This position can be remote anywhere in the U.S.