Troubleshoot and resolve complex customer issues across SOVRA's contract lifecycle management applications.
Own customer cases end-to-end, tracking issues in Jira and Zendesk with clear communication.
Configure applications, import data, support upgrades, and help customers adopt the next-generation platform.
SOVRA is a leading public procurement platform serving over 7,000 government agencies and more than 1 million suppliers across North America. The company is a growing, mission-driven organization focused on transparency, efficiency, and innovation in the public sector.
Own the GTM systems (CRM, CPQ, marketing automation) as one connected whole and design each change with full context.
Turn business requests into real problems, propose options, and automate repetitive work with self-service tools.
Build reliable integrations and automations using Salesforce, HubSpot, and modern APIs while providing EMEA-hours support.
DoiT is a global technology company that empowers businesses with cloud solutions and a remote-first culture. They are a diverse team of 'Do'ers' who value entrepreneurship, flexibility, and professional growth.
Monitor fulfillment systems and integrations during evening hours to keep operations running smoothly.
Investigate stuck orders, inventory mismatches, and shipping issues using SQL, logs, and AI-assisted tools.
Use AI-assisted coding in Python/Django to fix issues, build automations, and improve runbooks.
Hungryroot uses AI to build a consumer-centric food and wellness company, acting as a personal assistant for healthy living by recommending and delivering groceries, recipes, and supplements. They are a distributed remote-first team across 28+ U.S. states, emphasizing collaboration, flexibility, and accountability.
Lead IT strategy, infrastructure, systems, and cybersecurity aligned with business and clinical goals.
Oversee IT operations, service delivery, budgeting, vendor management, and compliance with healthcare regulations.
Mentor and develop IT staff, fostering a culture of collaboration, accountability, and continuous improvement.
Uprise Health transforms the delivery and accessibility of mental and behavioral healthcare, aiming to bring whole person care to individuals worldwide. The company emphasizes values of compassion, integrity, collaboration, velocity, and advocacy, fostering a culture of care and support within partner organizations.
Investigate and resolve technical issues across CRMs, websites, apps, and Google server resources.
Support AI tools and automate workflows using ChatGPT, Claude, Codex, or Cursor.
Maintain clear communication with teams via Slack, WhatsApp, email, and Zoom check-ins.
The company provides assessment tools, websites, and CRM systems for its two brands, Wilkinson and Thriving Families. It operates with a small, collaborative team including an IT Leader and a five-person Investor Relations group.
Serve as the first point of contact for federal application users, authenticating callers and documenting tickets with relevant information.
Assist users with navigation, troubleshooting, and resolution of common issues such as profile creation, travel requests, and expense reports.
Escalate complex tickets to Tier 2 support, assess urgency, and notify users of outages or service-impacting events.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA, serving public sector agencies and commercial enterprises globally. Recognized as a Top Workplace, DMI fosters a culture driven by core values focused on integrity, ownership, and customer delivery.
Lead solution design and technical discovery for enterprise Salesforce projects.
Act as a trusted advisor bridging business needs and technical architecture.
Guide implementations across Sales, Service, and Experience Clouds without hands-on coding.
RYZ Labs is a startup studio founded in 2021 by two lifelong entrepreneurs, building industry-defining companies in a post-pandemic world. The team is remote and distributed throughout the US and Latam, with a culture of autonomy, efficiency, and high standards.
Install, upgrade, and support a complete application stack including Oracle Database, Apache Tomcat, and Apache Web Server.
Apply software updates and troubleshoot issues across on-premise, private cloud, and public cloud systems.
Serve as a technical consultant for 100+ customers, communicating directly to deliver solutions.
NEC Software Solutions creates software that powers essential public services, including ambulance dispatch, train safety, and newborn hearing tests. We are part of NEC Corporation with 3,000+ colleagues committed to innovation and supporting communities.
Architect unified observability frameworks covering metrics, logs, traces, and events using tools such as Instana, Grafana, OpenTelemetry, Prometheus, and InfluxDB.
Lead SRE practices, incident response, and automation initiatives across cloud-native and legacy environments.
Establish enterprise monitoring standards, mentor teams, and drive reliability improvements in a fully remote Brazil-based role.
Jobgether is an AI-powered job matching platform that connects candidates with relevant roles through objective skills-based reviews. Its partner company is a global technology organization seeking an experienced observability engineer and values engineering excellence, automation, and collaboration.
Automate Windows Server configuration, deployment, and security hardening in a federal AWS GovCloud environment.
Support migration from Windows Server 2016 to 2019/2025 using PowerShell, Ansible, and infrastructure-as-code tools.
Work fully remotely within core Eastern Time hours, collaborating with architects and engineering teams in a DevSecOps environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective application reviews. It uses technology to support recruitment while relying on human judgment for final decisions.