Monitor the software licensing mailbox, respond to requests, and process service requests according to performance standards.
Work with end users on software standards, create change requests, and route tickets to stakeholders or resellers.
Maintain license keys, install packages, and update internal tools for software contract management.
Empower AI provides AI solutions for federal government agencies, helping them enhance workforce productivity and achieve meaningful transformation. Headquartered in Reston, Va., the company leverages three decades of experience in Health, Defense, and Civilian missions, and is recognized as a 2024 Military Friendly Employer.
Lead the implementation of SAP eInvoicing solutions, ensuring compliance with French and German regulations.
Design, configure, and support SAP DRC, eDocument Framework, and end-to-end SAP ECC/S/4HANA eInvoicing processes.
Collaborate with Finance, Tax, Legal, IT teams and external PDP providers to deliver compliant solutions.
Expleo is a global engineering, technology, and consulting service provider that helps clients achieve ambitions and future-proof businesses. With a presence across 30 countries, the company leverages a network of high-value affiliates and partners to deliver comprehensive services.
Respond to user calls, emails, and trouble tickets to provide general IT support, including troubleshooting and incident management.
Create, update, and close out help desk tickets accurately using ServiceNow, collaborating with Tier II staff for escalations.
Monitor recurring issues, conduct quality assurance reviews, and participate in ongoing training and process improvement initiatives.
TekSynap is a fast-growing high-tech company providing comprehensive information management solutions to federal government customers. The company offers a competitive benefits package and prioritizes a drug-free workplace.
Serve as a subject matter expert for NVIDIA Networking technologies including Ethernet and InfiniBand-based data center and AI fabric solutions.
Design and deploy complex solutions, create written deliverables, and conduct client workshops while communicating architecture strategy to senior management.
Provide technical leadership for data center modernization, AI infrastructure networking, and high-performance network design initiatives.
AHEAD builds platforms for digital business by weaving together cloud infrastructure, automation, analytics, and software delivery to help enterprises deliver on digital transformation. The company prioritizes a culture of belonging where all perspectives are valued and is an equal opportunity employer committed to diversity.
Configure advanced technical solutions to support clients, addressing complex technical issues and product inquiries.
Troubleshoot, diagnose, and resolve technical challenges across the product stack, ensuring prompt and efficient solutions.
Collaborate closely with Engineering, Product Management, and Global Support to drive product enhancements and client satisfaction.
Onit is redefining the future of legal operations through the power of AI, streamlining enterprise legal management and contract lifecycle processes. They are a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic.
Operate and maintain on-premises infrastructure based on bare-metal Debian Linux servers.
Automate infrastructure provisioning and lifecycle management using Chef.
Manage and operate hybrid connectivity across GCP, AWS, Megaport, and on-prem data centers.
EXANTE is a global wealth-tech company powering the next generation of trading with centralized solutions and B2B financial infrastructure. The company brings together 600+ minds from 65 nationalities across 70 locations, fostering an informal, collaborative culture where trust and autonomy drive innovation.
Elicit and document business processes and functional requirements through collaborative stakeholder workshops.
Author user stories, acceptance criteria, and process maps to guide development of Salesforce solutions.
Partner with product managers to prioritize backlog and with developers to design scalable, platform-native solutions.
NPR is a mission-driven multimedia organization producing award-winning news, information, and music programming in partnership with hundreds of independent public radio stations nationwide. With a workforce spanning journalism, digital media, IT, and development, NPR values collaboration, diverse voices, and inclusion as key to its success.
Apex IT is a global consulting firm providing Salesforce and Oracle enterprise solutions for CRM, financial reporting, HR, and Business Intelligence. As a remote company with top talent across the US and India, it offers a flexible work-life balance and continues to grow.
Collaborate with audit team members and IT to develop audit objectives, engagement scopes, and testing strategies aligned with departmental standards and risk priorities.
Assist in the planning, execution, and reporting of IT audit engagements, including SOX ITGC testing, risk-based technology reviews, and issue validation procedures.
Analyze and summarize data to identify control deficiencies, process inefficiencies, or noncompliance with policies, procedures, or regulations.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate differences and embrace the voices of employees, customers, partners, and communities.
Provide technical leadership across support, configuration, optimization, and continuous improvement of customer network security environments.
Act as a senior technical escalation point for complex Level 2/3 incidents, root cause analysis, and major technical issues.
Plan and deliver network and security changes in line with change management policies, ensuring risk assessment, testing, and customer communication.
Version 1 is a technology and transformation solutions provider trusted by global brands, with 30 years in business and partnerships with Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake. They have over 3,300 employees, €350/£300m revenue, and have been recognized as a Great Place to Work in Ireland and UK for over 10 years, with a strong values-driven culture.