Support day-to-day implementation, administration, and optimization of AI tools and solutions across the firm.
Develop practical AI-enabled workflows, prompts, and automations to improve productivity for technical teams.
Administer enterprise AI tools, create user guides and training materials, and monitor usage and adoption.
Timmons Group is a full-service engineering and technology firm providing civil engineering, environmental, GIS/geospatial, and surveying services. With 21 offices across the Mid-Atlantic and Southeast, it is an ENR Top 500 Design Firm and recognized as a “Best Firm to Work For” by CE News.
Partners with business stakeholders to gather, document, and prioritize requirements, translating them into user stories and enhancement requests.
Serves as a liaison between IT teams, vendors, and business units to ensure solution alignment and successful delivery.
Supports testing, change management, and application optimization to maintain system stability and improve operational efficiency.
US Anesthesia Partners provides anesthesia services and manages revenue cycle processes for healthcare facilities. As a large organization, they emphasize collaboration, continuous improvement, and data-driven decision-making.
Partner with customers to plan and deliver migrations from self-managed GitLab to GitLab Dedicated, using GitLab Geo for data replication with minimal disruption.
Balance hands-on technical delivery with clear communication and project ownership, translating customer goals into practical plans for cutover and validation.
Improve tooling, scripts, and runbooks to make migrations repeatable and reduce manual work, sharing insights with Product and Engineering teams.
GitLab is an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. More than 50 million registered users and over 50% of the Fortune 100 trust GitLab to ship better software, and the company fosters a high-performance culture driven by values and continuous knowledge exchange.
Serves as the bridge between business stakeholders and technical teams to translate strategic objectives into scalable, secure solutions.
Designs end-to-end architectures across applications, integrations, data platforms, and cloud environments with future-state roadmaps.
Evaluates current processes and recommends automation opportunities like AI, APIs, and cloud services to improve efficiency.
Point C Health is a national third-party administrator that delivers customized self-funded benefit programs. The company focuses on innovative cost containment strategies and maintains a mission-driven culture with a local market presence.
Assesses client needs and installs industry-standard legal/accounting/consulting systems and enterprise solutions.
Owns end-to-end implementation including scoping, development, deployment, and support.
Provides design and architecture expertise for integrations with systems like AD, SQL, and APIs.
Harbor provides expert services across strategy, legal technology, operations, and intelligence. Their globally integrated team of 900+ strategists, technologists, and specialists navigates alongside clients to shape the future of the legal industry.
Embed with customers to understand operations and deliver working AI solutions from day one
Deploy, integrate, and maintain Avoca's voice agent products within complex customer infrastructure
Diagnose production issues and perform deep root-cause analysis across distributed systems and LLM-powered workflows
Avoca is transforming how home service companies engage with their customers using AI-powered conversational agents. Backed by Kleiner Perkins and Meritech Capital, the Series B startup has $125M raised, a $1B valuation, and 130+ employees across NYC and Santa Barbara.
Own identity and access engineering in Okta, managing group strategy, SSO, and lifecycle automation to keep access secure and user-friendly.
Run endpoint engineering across a macOS-first fleet with Workspace ONE, handling provisioning, patching, encryption, and compliance reporting.
Build automation to reduce IT load, including onboarding, deprovisioning, and access reporting, while serving as the technical escalation point.
LiveKit builds infrastructure for the voice-driven era, enabling developers to build, test, and deploy voice AI applications. Founded in 2021, the company powers voice AI for OpenAI, xAI, and thousands of others, collectively facilitating billions of calls yearly, with a culture of engineering excellence and remote collaboration.
Own day-to-day Salesforce administration including user management, permissions, and automation flows.
Partner with stakeholders to design scalable CRM solutions and maintain system governance.
Manage GTM tech stack integrations, data quality, and AI strategy within Salesforce platforms.
Voltus is a mission-driven clean energy company that optimizes energy resources through technology. It is a remote and virtual company distributed across US, Canada, and abroad, focused on sustainability and innovation.
Investigate and resolve customer issues across robotic and software systems using internal diagnostics and telemetry.
Build automations and workflow tooling to accelerate investigations and reduce manual effort.
Identify recurring issues and systemic patterns, contributing to documentation and cross-team collaboration.
Simbe Robotics is a leading retail robotics company providing in-store intelligence solutions that optimize operations and deliver data insights. The company is a dynamic, inclusive team focused on cutting-edge AI and robotics for retail innovation.
Resolve complex VoIP, SIP, and PBX issues for multi-site clients, handling 15+ tickets daily.
Provision and configure IP phones from vendors like Yealink, Grandstream, and Polycom.
Document recurring problems and solutions to build a knowledge base for the support team.
A partner company is hiring a Senior Support Specialist for their Customer Success team. They operate as a distributed Latin American team with a focus on technical support.