Triage and resolve complex customer issues involving Chainguard Images using Docker, Kubernetes, GitHub, Helm, and Terraform.
Escalate to Engineering when needed, keep customers and SLAs happy, and communicate clearly across technical and non-technical audiences.
Document issues, guide customers to resolution, and participate in on-call rotation for after-hours and weekend support.
Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software to help organizations build faster, stay compliant, and eliminate risk. The company is venture-backed by leading investors and serves Fortune 500 enterprises and global industry leaders, with a remote-first culture focused on customer obsession and serious work.
Serve as the primary Epic Beaker AP analyst for build, configuration, testing, and troubleshooting of Anatomic Pathology workflows.
Install, configure, and troubleshoot AP laboratory equipment, including cassette engravers, slide etchers, and stainers.
Collaborate with multidisciplinary teams to support specimen tracking, instrument interfaces, and reporting workflows.
Emory Healthcare is a healthcare system providing comprehensive medical care and digital health services. It fosters a supportive culture with benefits, mentorship, and leadership programs for employees.
Process access, license, and entitlement requests within SLA in the ticketing system.
Structure and maintain Okta entitlements for role-based and group-based access.
Own license management, track SaaS utilization, and reclaim unused seats.
Power Digital is an AI-native growth firm that helps leading and emerging brands grow through strategy, creativity, and proprietary technology. It is a people-first company with a culture built on curious, ambitious, and accountable team members.
Provide database administration support for Oracle WebCenter Portal, DOE Budgeting System (Hyperion), DOE Financial System (Oracle EBS), and core databases.
Install, configure, and administer Oracle AI Database 26ai, Oracle SSO/OID/OAM, and Oracle Fusion Middleware including WebCenter.
Support data warehouse environments, ETL processes, database security, backup, recovery, monitoring, and performance tuning.
Significance Inc. is a woman-owned consulting firm supporting federal civilian and Department of Defense customers. The company is recognized as a Washington Business Journal Best Place to Work for seven consecutive years, with a culture rooted in trust, collaboration, respect, and genuine relationships.
Provide remote diagnosis and triage of systems installed in the field.
Keep excellent records of customer and engineer interactions via the ticket system.
Test software releases and apply fix releases to customer systems.
Securitas Technology provides security solutions and services to make the world a safer place, driven by integrity, vigilance, and helpfulness. It is part of a global team of over 375,000 professionals, fostering empowerment, innovation, and growth.
Monitor remote support and technology systems, review reports and alerts, and troubleshoot technology concerns.
Assist with equipment installations and system setup, and coordinate with program teams, vendors, and other departments.
Provide training and ongoing support to staff, maintain documentation, and help identify opportunities to expand technology use.
At Dungarvin, we are dedicated to making a positive difference in the lives of individuals with intellectual and developmental disabilities, mental health needs, and complex medical needs. We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all.
Own WWF's Azure environment, building and deploying VMs, subscriptions, and cloud resources.
Secure identity and access with Microsoft Entra, SSO, and RBAC, automating tasks via PowerShell and Graph API.
Design backup strategies, disaster recovery playbooks, and resolve networking issues across VNETs and tenants.
WWF is a global conservation organization in over 100 countries, partnering with communities, companies, and governments to protect wildlife and habitats. Nearly 1 million US members and 5 million globally support its collaborative, science-driven culture.
Respond to incoming phone calls, emails, and chat messages requesting technical support.
Log all service desk interactions, provide first-level support for desktops, laptops, printers, mobile devices, software, and basic network issues.
Escalate issues when necessary, follow up with customers, and continuously improve technical skills through training and certifications.
DYOPATH is an IT service provider offering technical support and managed solutions. The company is recognized for its award-winning culture and invests in employee development, fostering a fun and respectful teamwork environment.
Own the IT roadmap, identity and access management, and SaaS/endpoint operations.
Partner with Engineering, People Operations, Security, and Finance to deliver reliable IT services.
Build scalable processes, automation, and vendor management to support a growing remote-first organization.
Benepass provides a customizable fintech platform that lets companies design, administer, and track employee benefits and perks. Backed by over $75M in funding and named an Inc. Best Workplace, the company values flexibility, inclusion, and innovation.
Define the technical direction and architectural standards for a service provider network across routing, transport, aggregation, and security domains.
Lead engineering standardization, automation-first operational models, and infrastructure scalability strategies in a multi-vendor environment.
Mentor senior engineering talent and drive documentation, operational reproducibility, and cross-team collaboration.
Breakmark is building a next-generation service provider network to support large-scale infrastructure growth and architectural evolution. The company values engineering rigor, automation-first operational models, and systems thinkers who drive sustainable scaling.