Assist in the day-to-day administration and support of the Salesforce platform.
Help maintain data integrity by performing regular data cleansing, deduplication, and validation activities.
Assist with the setup and configuration of standard and custom Salesforce objects.
Aledade empowers independent primary care practices. Founded in 2014, they've grown to be the largest network of independent primary care in the country, striving to deliver better care and thrive in value-based care with a collaborative, inclusive, and remote-first culture.
Participates in meetings to discuss team and project related activities.
Resolves incidents and work orders work according to agreed upon SLA's and assigned timelines.
Builds, tests, and troubleshoots complex application settings / features with minimal guidance.
University of Utah Health enhances the health and well-being of people through patient care, research, and education. They have five hospitals and eleven clinics providing excellence in comprehensive services and are known for academic research and quality standards.
Monitors and tests network performance and provides network performance statistics and reports
C1 is the foremost, single-source provider of advanced communications and data technology for business. They design, implement, manage and support their customers' every need from end to end. The company empowers their IT and communications technology pros to do what they do best.
Provide enterprise level technical and functional support for Ivanti Enterprise Service Manager products to global customers, partners and internal staff through troubleshooting and diagnosis
Participate in the continuous improvement of Ivanti products, solutions and platforms
Maintain team goals and objectives, ensure customer communication is timely, maintained and appropriate
Ivanti is a global leader in IT systems and security management, service management, asset management, and mobility management solutions. They help organizations reduce risks and costs associated with managing their IT environment and value every voice, fostering an inclusive environment.
Handle escalated cases requiring high-level expertise and advanced troubleshooting.
Maintain an in-depth understanding of all product areas, like Driver Safety and Fleet Management.
Streamline workflows between engineering, product, and technical support teams.
Motive empowers those who run physical operations with tools that improve safety, productivity, and profitability. They serve nearly 100,000 customers from enterprises to small businesses across industries like transportation, construction, energy, and agriculture.
Triage, prioritize, and resolve user-reported issues and service requests related to Salesforce and connected systems.
Perform routine Salesforce administrative tasks such as user setup, permissions and license management, and keeping metadata up to date.
Assist with configuration tasks, platform upgrades, and data management activities including imports and data cleanup.
Longmark Group is an alternative asset management platform specializing in residential real estate. With a 100+ person team and expertise at top institutions, they are building the world’s largest alternative asset manager the smart way.
Own technical execution for assigned rollout waves / site groups
Act as primary escalation for troubleshooting and blocker removal
Mentor/guide engineers and ensure adherence to change/control processes
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Support core network engineering deliverables tied to branch-site deployments and refresh activities
Configure, validate, and troubleshoot core routing/switching components supporting branch connectivity
Partner with leads and wireless/Cradlepoint resources to ensure end-to-end network readiness
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Support wireless deployment and operational readiness for branch sites
Troubleshoot wireless connectivity/performance issues and drive resolution
Coordinate with core and lead engineers to ensure end-to-end network stability
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Execute network refresh tasks, including hardware/software upgrades and configuration updates.
Perform pre-checks/post-checks, validation testing, and issue remediation.
Troubleshoot routing/switching incidents related to refresh activities.
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.