Manage design, build, testing, validation, maintenance, and ongoing support of Epic Resolute Hospital Billing and Electronic Remittance modules.
Collaborate with interdisciplinary workgroups to accomplish goals, focusing on Epic upgrades, enhancements, ticket queue responses, and break/fix duties.
Build relationships with colleagues, departments, and vendors, providing technical consulting and ensuring compliance with regulatory guidelines.
Emory Healthcare is a leading healthcare system in Atlanta, providing comprehensive medical services. They foster a supportive culture with extensive benefits, mentorship, and professional development opportunities.
Coordinate network outages with Voice, IP, Transport, and Local Operations teams to ensure quick resolution.
Perform event notifications for internal teams and external customers during outages.
Diagnose and resolve escalated network performance issues while supporting root cause analysis.
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. They are expanding access to high-speed internet with a fast-paced, collaborative culture focused on making an impact.
Provide functional support and continuous improvement for SAP SD processes in S/4HANA environments.
Analyze and resolve incidents, perform configurations, and support integrations with MM, FI, CO, and WM/EWM.
Collaborate with business stakeholders and technical teams to gather requirements and validate solutions.
The company is a consulting firm specializing in SAP solutions, particularly S/4HANA implementations and support. They offer an inclusive, multidisciplinary environment with opportunities for professional growth on complex enterprise projects.
Lead the implementation and optimization of compliance, legal, and HR technology platforms to support business operations.
Collaborate with legal, compliance, HR, and IT teams to translate business requirements into scalable technology solutions.
Ensure alignment with healthcare regulations, data privacy standards, and governance policies across enterprise systems.
The hiring company is a partner organization specializing in enterprise technology solutions for compliance, legal, and HR operations. The company operates in a regulated environment with a focus on security and digital transformation, though specific size and culture details are not provided.
Provide expert-level advisory for consolidating multiple Microsoft 365 tenants into a single enterprise tenant following M&A activities.
Guide strategic deployment and integration of Microsoft Copilot across the enterprise workforce.
Serve as principal subject matter expert for key M365 services including Exchange, OneDrive, SharePoint, and Power Platform.
66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. The company is the culmination of several successful firms in cloud, AI, and data, fostering a culture of innovation and professional growth.
Use strong technical and diplomatic skills to address customer issues and provide feedback to Product and Engineering teams.
Work with customers' and partners' developers to resolve complex problems with potentially costly consequences.
Leverage experience troubleshooting Quality of Service (QoS) issues and collaborate with teams via Slack.
Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Own new-hire onboarding and offboarding, including account provisioning and device management.
Provide end-user support for macOS and Windows, administering Microsoft Entra ID and MDM platforms like Kandji and Intune.
Support security and compliance operations, including access reviews and SOC 2 evidence collection.
Eltropy is a fintech SaaS company that provides a communications platform for financial institutions. They operate with a globally distributed workforce in a SOC 2-audited, compliance-driven environment.
Respond to incoming support requests via phone, email, and chat, logging all interactions in the ticketing system.
Provide first-level technical support for desktops, laptops, software, Microsoft 365, Active Directory, and basic network issues.
Escalate complex issues and ensure timely resolution, following up with customers to ensure satisfaction.
DYOPATH is an IT service company that provides technical support and solutions. The company has an award-winning culture with a L.O.V.E. philosophy, investing in employee development and fostering a respectful team environment.
Triage and resolve customer and partner issues end-to-end, from first contact to resolution, using SQL queries and debugging skills.
Serve as the primary technical point of contact for customer support and success, communicating clearly and managing expectations.
Identify recurring issues, surface patterns to product and engineering, and contribute to system monitoring and runbooks.
Kota is reimagining insurance and retirement benefits for the modern workforce through its integrated benefits platform and embedded insurance solution. Founded in 2022, the company has raised more than €20M from top investors and serves tens of thousands of employees at leading European companies.
Act as a trusted advisor for clients, assisting them with the integration of Illumio into their environments.
Manage deployments and upgrades of the Illumio platform, ensuring successful implementation by coordinating timeframes and required resources.
Conduct technical reviews and provide guidance on change preparation for Illumio deployments.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust and strengthens cyber resilience for organizations worldwide.