Provide professional, friendly, and timely support for Softdocs products via email, chat, phone, and case management tools.
Document every issue, action, and outcome accurately while managing multiple open cases in a fast-paced environment.
Troubleshoot by interpreting application and system logs, databases, and application behavior to identify root causes.
Softdocs provides a cloud-based platform for document management, electronic forms, workflow automation, and intelligent document processing for public-sector organizations like education and government. With over 1,000 clients and a fully remote, people-first culture, the company values Candor, Curiosity, Collaboration, Grit, and Inclusivity.
Lead and build a new Enterprise IT function, including IT Operations and Enterprise Applications.
Own the ERP platform end-to-end, from implementation to steady state, and manage vendor relationships.
Drive IT controls, identity, service desk, and corporate systems strategy while scaling the team.
Airalo is the world's first eSIM store, making it easier for travelers to stay connected with affordable mobile data in 200+ countries and regions. We are a fully remote team of 400+ people across 60+ countries, united by a shared mission to simplify travel and a culture of trust and ownership.
Ensure trouble-free functioning of the SH (Software & Hardware) complex.
Activate escalation protocol to attract specialists when abnormalities occur.
Handle communication with customers regarding requests and issue reports.
Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. We value care for our employees and offer flexible benefits and community activities.
Take on top-tier technical escalations to resolution.
Improve customer experience with Support, Success, and Engineering.
Build internal tools that help Product Support scale.
Boulevard provides a client experience platform for appointment-based self-care businesses such as salons and spas. The company is large enough to transform the industry, with a culture of experimentation and inclusivity.
Facilitate implementation and support of Dynamics 365 Manufacturing modules including Production Control, Product Information Management, and Master Planning.
Collaborate with customers to understand business requirements, conduct gap analysis, and produce Functional Design Documents when extensions are necessary.
Lead process area showcase sessions and coach or mentor junior consultants to ensure project success.
MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights and industry intelligence. Established in 2002, it has grown into one of the largest US-based Microsoft solution partners and is a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.
Provide advanced L2 technical support and system administration across Windows, Microsoft 365, networking, and cloud environments.
Take ownership of escalated incidents, service requests, and infrastructure projects such as Microsoft 365 migrations and Intune deployments.
Collaborate with Level 1 and Level 3 engineers to deliver reliable, secure, and efficient IT solutions for diverse clients.
Dijital Team is a recruitment platform that connects IT professionals with remote roles at managed services providers. The company culture emphasizes flexibility, support, and continuous learning, with a range of employee benefits.
Own the corporate IT function end to end, covering device management, identity, SaaS governance, and compliance.
Build AI-driven automation and self-serve workflows to eliminate manual IT toil.
Lead and mentor the Corporate IT team while partnering with Security on SOC 2, PCI DSS, and ISO 27001 controls.
Yuno is an AI-native operating system of global commerce, powering the financial infrastructure of enterprise merchants, banks, and wallets. It connects 1,000+ payment methods and 460+ integrations in 190+ countries, serving global brands like McDonald's and GoFundMe.
Serve as primary technical liaison, analyzing and clarifying customer technical inquiries.
Recreate software issues in a lab and analyze vulnerability scan results, audits, and logs.
Maintain Tenable product and security expertise, using AI to accelerate resolutions and publishing knowledge.
Tenable is the Exposure Management company, helping over 40,000 organizations reduce cyber risk. Its global team supports major Fortune 500 and Global 2000 companies and builds a culture of belonging, respect, and excellence.
Lead IT service delivery and technology support across a nationwide network of veterinary hospitals.
Manage vendor relationships and performance with the managed service provider.
Drive continuous improvement and reporting to enhance customer experience.
This company operates a nationwide network of more than 250 veterinary hospitals dedicated to animal care. It is a growing, distributed organization focused on customer experience and operational excellence.
Manage end-user IT support across macOS, Windows, and Linux for a global remote team.
Own identity, access management, and internal IT systems including Google Workspace, SSO, MFA, and server infrastructure.
Automate IT operations with Ansible and scripting while ensuring security, compliance, and documentation.
Open-source technology and smart home innovation company behind Home Assistant. A fully remote, globally distributed team that values privacy, autonomy, sustainability, and employee well-being.