Gathers, analyzes, and composes technical information for IT documentation.
Conducts research and ensures use of proper technical terminology.
Translates technical information into clear documents for technical and nontechnical personnel.
Horizon Industries Limited is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, it has evolved into a company of highly qualified professionals providing full-cycle IT consulting and management support.
Lead support for CMS's enterprise AI services, keeping high-profile users productive and happy.
Own the support queue, set the standard for response and quality, and mentor support staff.
Maintain SOPs, knowledge base articles, and support UAT and post-deployment testing.
Skyward is a people-centered IT company focused on modernizing government services through innovative technology. They have a collaborative, motivated team with a culture of integrity, compassion, and authenticity.
Own network architecture and engineering standards across enterprise switching, routing, wireless, firewalls, and voice/telephony infrastructure.
Serve as Tier 3 escalation authority for major network incidents, diagnosing and resolving complex issues.
Provide technical mentorship to network engineers and collaborate with security, systems, and project teams on integrated solutions.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective skill alignment. The company operates remotely with a focus on efficient recruitment and fair evaluation.
Lead functional solution architecture for Oracle HCM Cloud implementations, ensuring alignment with business objectives and Oracle best practices.
Facilitate discovery workshops, design reviews, and guide cross-module solution decisions from requirements through deployment.
Serve as trusted advisor to senior stakeholders, mentor team members, and support business development through demonstrations and proposals.
Our partner is a leading Oracle HCM Cloud implementation firm that helps organizations transform HR processes through scalable solutions. They foster a remote-first culture with a focus on collaboration, innovation, and work-life balance, employing a team of experienced consultants and architects.
Manages and maintains IT infrastructure to ensure high availability, security, and performance.
Diagnoses complex hardware, software, and network issues and implements resolution.
Leads system upgrades, patches, and disaster recovery planning to protect data integrity.
US Anesthesia Partners is a large provider of anesthesia services across the United States. They focus on clinical excellence and operational efficiency, with a culture that prioritizes collaboration and patient care.
Triage all Tier 2 clinical calls from the IS Service Center, addressing immediate customer needs to ensure quality clinical care.
Utilize knowledge of Epic and care workflows to identify and resolve application issues, providing just-in-time training as needed.
Document issues and troubleshooting steps in the ticketing system, escalating complex problems to appropriate support personnel.
Piedmont Healthcare is a healthcare system dedicated to providing quality clinical care. It is a large organization with a supportive culture that emphasizes employee wellness and professional growth.
Perform database administration using Cincom SUPRA PDM, MANTIS, COBOL, and JCL on z/OS.
Provide technical support for system platform modernization and manage Total-File-Views.
Evaluate database environment, document functions, and create interaction diagrams.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces.
Provide end-user support, device management, and identity access management for a globally distributed remote team.
Troubleshoot hardware, software, network, and security issues while maintaining documentation and knowledge bases.
Support automation and IT operations to improve efficiency and scalability.
Quince is a direct-to-consumer brand that partners with manufacturers to offer high-quality essentials at low prices. They have tens of millions of customers and a fast-paced, builder-focused culture.
Act as a trusted technical advisor, driving long-term adoption of the Samsara platform through consultative problem-solving and proactive optimization of customer technical health.
Manage a portfolio of accounts with tailored success plans, mitigating risks and demonstrating technical ROI while collaborating cross-functionally with Sales, Support, and Product teams.
Leverage AI-powered tools to anticipate customer needs, personalize engagement, and deliver faster, more proactive outcomes across global enterprise customers.
Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for actionable insights to improve safety, efficiency, and sustainability. As a recently public company, they foster a culture of rapid career development and are surrounded by a high-caliber team.