Troubleshoot technical issues, speaking with customers about their needs, questions, and concerns.
Collaborate effectively within Customer Success, Product Engineering, and other Neo4j teams to understand and resolve customer issues.
Streamline and improve processes, tools, Neo4j’s product offerings, and the overall customer experience.
Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.
Educate others about the ServiceNow platform by creating white papers.
Be the technical expert on the ServiceNow platform, advising customers on leveraging configurations vs. Customizations.
Support the engagements efforts for Field Service-specific process definition, re-engineering, improvement and gap analysis.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Troubleshoots network problems and maintain network equipment inventories;
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance.
Participate in all phases of Dynamics 365 Business Central implementations.
Lead functional workstreams by facilitating client workshops.
Evaluate customer business processes against standard Business Central functionality.
The company is seeking a Dynamics 365 BC Application Specialist to provide functional expertise in Microsoft Dynamics 365 Business Central and evaluate customer business processes against standard application functionality. The role leads functional workstreams across the full implementation lifecycle, from requirements gathering through configuration, testing, and user enablement.
Lead Technical Deployments : Lead and execute comprehensive Google Workspace migration and deployment projects, from initial technical discovery and assessment to post-launch support.
Migration Strategy & Execution : Design and implement detailed migration plans for email, calendar, contacts, and files from various source platforms.
Google Workspace Administration : Configure and optimize the Google Workspace Admin Console based on client requirements and industry best practices.
Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. They employ more than 450 team members who operate remotely and from offices and hubs around the United States.
Execute IT infrastructure and application support tasks according to documented procedures.
Responsible for executing IT operations processes to detect, escalate, and resolve incidents or potential incidents, providing troubleshooting or tier 1 resolution services.
Provide incident leadership and assist with engaging and directing service delivery staff to restore service as rapidly as possible.
Vericast is the financial institution (FI) performance partner, helping banks and credit unions drive growth, improve efficiency, increase engagement, and navigate change through data, technology, and people. Thousands of financial institutions rely on their 150 years of financial services expertise to help them achieve more.
Educate others about the ServiceNow platform, creating shareable materials.
Be the technical expert on the ServiceNow platform, advising on configurations vs. customizations.
Support customer service process definition, re-engineering, and gap analysis during workshops.
ServiceNow, founded in 2004, provides AI-enhanced technology on its cloud-based platform that connects people, systems, and processes. They serve over 8,100 customers, including 85% of the Fortune 500®, helping organizations find smarter, faster, and better ways to work.
Partner with People and Talent on onboarding and access management.
Manage tools like VPN, password management, and endpoint security.
Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI to stop fraud. With over 300 banks, retailers, and fintechs using their platform, they have raised $145M from investors.
Support pre-sales activities and lead solutioning/scoping discussions.
Deliver successful customer outcomes focused on Workflow applications.
Design solutions using Workflow’s Solutions for common customer use cases.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. Their cloud-based platform connects people, systems, and processes, empowering organizations to work smarter, with over 8,100 customers, including 85% of the Fortune 500®.
Day to day support and maintenance of various platforms and services
Windows system maintenance, Lifecycle Management, Configuration Management
Systems and process automation
Software Mind develops solutions that make an impact for companies around the globe. They build cross-functional engineering teams that take ownership and crave more, embracing openness, respect, grit, and enjoyment.