Provide intraoperative and non-intraoperative technical phone support to customers and field personnel.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
Drive resolution of all product performance issues until an acceptable solution is identified.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide and are a team of engineers, clinicians, and innovators united by one purpose.
Help departments clearly define the problems they are trying to solve before recommending tools or approaches
Guide teams in identifying practical, achievable paths to implement AI in their workflows
Support teams through early-stage ideation, experimentation, and refinement of AI use cases
Axios is a growth-focused media company dedicated to helping people get smarter, faster on what matters. They are committed to embracing artificial intelligence as a core part of how they work, investing in ongoing learning to ensure every employee is equipped to responsibly and effectively integrate AI into their daily workflows creating a strong and positive work environment with an open, inclusive, and diverse work culture.
Own CMMC 2.0 and SOC 2 end-to-end, including control design and implementation.
Lead all IT functions supporting corporate and program needs, owning IT architecture and tooling decisions.
Provide guidance and escalation support for IT hardware/software issues; mentor IT Support Specialist & Cloud Infrastructure Engineer.
DEFCON AI leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems. They align outcomes with operational goals, better decision making, and empower customers to anticipate, assess, and mitigate the impacts of disruptions.
Act as an escalation point for IT Support, resolving complex incidents and requests while ensuring SLOs and OLAs are met
Maintain and administer core SaaS platforms including Okta, Atlassian, Google Workspace, Jamf, and Intune
Execute and improve user lifecycle workflows (onboarding, offboarding, access management)
Typeform is a refreshingly different form builder, helping over 150,000 businesses collect data with engaging forms, surveys, and quizzes. They drive 500 million responses annually and integrate with tools like Slack and Hubspot, valuing individual perspectives within a unified team.
Lead Level 1-3 Service Desk analysts and engineers, aligning performance with team and career goals
Manage daily support operations, escalations, and SLAs for external client support
Improve service management, processes, automation, and first‑call resolution
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange, they have a team of 23,300 people across 32 countries and a people-first culture.
Define and execute a multi-year strategy for Enterprise Engineering, aligned with the company’s stakeholders, security, compliance, and scalability goals
Drive an “internal product mindset”—treating employees as users and delivering high-quality internal experiences
Lead the development of internal applications, portals, and workflow automation that support GTM, Finance, People, Risk, Support, and Operations teams
Pleo builds spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees. They are a driven, progressive, and kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.
Daily operations of the MCC, including monitoring live services and managing incident response.
Responsible for customer requests and tickets within committed SLA response times.
Create, refine, and follow policies and procedures for incident management, escalation, and communication.
Rocket Science Group is a co-development game studio specializing in multiplayer, platform services, publishing technology, and live operations for PC, console, and mobile titles. They have teams in Europe and North America and work in partnership with the game industry’s top creators.
Guide the implementation team responsible for deploying our VoIP solutions.
Optimize processes, enhance customer satisfaction, and scale the team to meet future demands.
Shape the efficiency and effectiveness of our implementation strategies.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead the development and execution of a strategic technology roadmap aligned with business goals.
Spearhead modernization of platforms through Cloud, API, and DevOps practices.
Mentor and manage engineering and delivery teams to cultivate a culture of collaboration.
Jobgether's AI-powered matching process quickly reviews applications objectively against core requirements to identify top-fitting candidates. The shortlist is shared with the hiring company, which manages the final decision and next steps.