Serve as first point of contact for customer inquiries and troubleshoot configuration, workflow, and performance issues.
Replicate issues in controlled environments and document resolutions in Salesforce.
Collaborate with teams to resolve defects and contribute to knowledge base while meeting KPIs.
Accela is an industry leader in designing and delivering government software to improve efficiency and increase citizen engagement. The company has been operating for nearly 20 years and values diversity, equity, and inclusion.
Serve as the first technical line for Workday Financials and Adaptive Planning tickets.
Maintain data integrity, audit worktag values, and support Finance staff with training and documentation.
Support testing for Workday releases and configuration changes, working with external consultants.
FoundationCCC is the official nonprofit partner to the California Community Colleges, supporting students and colleges across the state. It blends nonprofit impact with an entrepreneurial, remote-first culture and has delivered hundreds of millions in grants and support.
Support the migration of IBM AIX environments to Red Hat Enterprise Linux (RHEL).
Administer, configure, and troubleshoot AIX and Linux systems, and develop shell scripts to automate tasks.
Plan migration activities, perform testing and validation, and collaborate with IT teams to minimize downtime.
They are seeking an infrastructure engineer to support migration from IBM AIX to Red Hat Enterprise Linux. The company size and culture are not disclosed in the job posting.
Handle client calls, onboarding sessions, and discussions to understand requirements and provide practical solutions.
Work with CRM platforms like HubSpot, Apollo, and Aircall to support setups, integrations, and workflow improvements.
Explore AI tools and automation to improve efficiency, troubleshoot issues, and deliver innovative solutions.
INSIDEA is a fully remote organization delivering digital marketing and HubSpot solutions, helping brands enhance their online presence and drive measurable growth. The company is a Top 10 Elite HubSpot Solutions Partner and hires top talent from across the globe.
Take senior, hands-on ownership of the cloud services environment, ensuring it is secure, reliable, and continuously improving.
Manage and maintain Microsoft Azure, Microsoft 365, and Cisco Meraki, supporting modern ways of working and delivering high-quality internal technology services.
Drive incident resolution, root-cause analysis, automation, backup, and disaster recovery readiness while supporting the transition from on-premises infrastructure to full cloud operation.
Babble is a Customer Experience-led growth business and a leading UK cloud solutions provider, specializing in Microsoft Modern Work, cybersecurity, contact centre technology, mobile solutions, and connectivity. With thousands of customers, they operate as a dynamic, home-based team that celebrates annual company events and supports flexible working.
Provide first-line technical support for Windows systems, peripherals, and Microsoft Office applications.
Log, track, and resolve support tickets while escalating issues to higher-level teams as needed.
Deliver excellent customer service by guiding users through solutions and following established procedures.
Peraton is a next-generation national security company that delivers mission-critical technology and IT solutions to protect the nation and allies. It supports every branch of the U.S. armed forces and essential government agencies as a large, trusted mission capability integrator.
Design, implement, and maintain enterprise and cloud network infrastructure for 24x7 operations.
Manage Palo Alto firewalls, routing, switching, and cloud connectivity across AWS, Azure, GCP, and DigitalOcean.
Automate network configuration, respond to alerts, and serve as an escalation point for complex network issues.
VIP provides technology platforms for beverage distributors, suppliers, and retailers, supporting 24x7 operations. The company values collaboration, continuous learning, and a supportive culture with comprehensive benefits.
Design, implement, and optimize AWS cloud networking infrastructure, including VPCs, subnets, and security groups.
Configure AWS networking services such as Transit Gateway, VPC peering, Direct Connect, and hybrid connectivity.
Troubleshoot, document, and support network visibility tooling and migrations from on-premises to AWS.
Effectual is a cloud services company that helps clients design, implement, and optimize networking infrastructure on AWS. As a professional services team, Effectual emphasizes technical excellence and collaborative delivery, with cloud engineers and architects working together to solve complex customer challenges.
Own and evolve HealthSherpa's IT function, setting multi-year strategy and roadmap.
Architect technology assets including SaaS, identity, network, cloud hosting, and Mac-centric fleet.
Establish IT standards and governance aligned with HIPAA/PHI and SOC 2.
HealthSherpa is a healthcare startup helping people find and enroll in individual health coverage, having helped over 20 million people. The company is a fully remote, mission-driven team of 230 employees focused on making ACA coverage accessible.
Implement and maintain IT systems, including hardware, software, networking, and virtual machines for company operations.
Troubleshoot technical issues, conduct security assessments, and ensure compliance with security policies.
Use AI assistants and automation tools to streamline processes, validate outputs, and apply responsible-AI practices.
Propelus simplifies workforce compliance management across healthcare, using innovative technology to connect millions of professionals, employers, and regulators. As a trusted leader for over 20 years, it focuses on bringing more good into the lives of healthcare workers and organizations.