- Develop and configure ServiceNow IRM/GRC applications.
- Implement automation, integrations, and Reporting/Performance Analytics.
- Optimize and enhance existing GRC implementations for performance and scalability.
The business system analyst is responsible for solving business problems, business architecture, process optimization, business rules, business cases, and business requirements. Formulates and defines systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements. Under general supervision, formulate and define system scope and objectives through research, analysis of business and user needs, and documentation of requirements.
As an Integration Support Engineer, provide expert guidance and troubleshoot issues to empower users. Foster positive relationships with clients and contribute to their success. Maintain detailed documentation and develop tutorials for technical and non-technical audiences.
As an IT Administrator, the role involves system upgrades and onboarding new employees. You will also troubleshoot hardware and train users to optimize productivity. This position also requires collaboration with global IT teams to implement best practices, maintain security standards, and support ongoing technology initiatives.
Troubleshoot complex technical issues and manage Linux and cloud environments. Collaborate with engineering teams to drive solutions and maintain operational stability. Provide support for SaaS platforms, including authentication and secure access workflows.
The Implementation Specialist conducts implementation activities and executes the standard implementation methodology across its suite of solutions. Responsibilities include issue investigation, creative problem solving, and training clients as well as internal staff as needed. The role includes onsite super-user training, go-live support and post-go-live optimization.