Evaluate, analyze, and maintain Enterprise Constituent Relationship Management (ECRM) systems; serve as a liaison between technical teams and business stakeholders.
Collaborate with stakeholders to gather requirements, analyze business processes, and identify gaps or necessary changes in existing solutions.
Develop and execute test plans and validation of related IT solutions, as well as other quality assurance measures; lead testing such as user acceptance, performance, security, usability, etc.
Lead the technical onboarding and implementation of enterprise-scale customers, ensuring seamless adoption of automated governance, risk, and compliance solutions. Collaborate with internal teams and clients to design scalable, API-driven integrations. Act as a bridge between client needs and product capabilities.
Lead SAP S/4HANA CO process design, including Cost Center Accounting, Profit Center Accounting, Internal Orders, Product Costing, and CO-PA/Margin Analysis.
Configure SAP CO components, including Universal Journal-based integration, cost elements, allocations, settlements, and reporting structures.
Serve as CO Workstream Lead for S/4HANA implementations, rollouts, and upgrades, including RICEFW preparation, testing, and end-to-end process delivery.
Ensure Topcon’s PC-based diagnostic and clinical systems operate smoothly for customers across Sweden. Work both remotely and on site, supporting optical stores, healthcare providers, and ophthalmology/optometry clinics. Install systems, solve technical issues, and ensure secure and reliable system performance.
Design, configure, and maintain enterprise network systems, with a focus on firewall and VPN administration. Troubleshoot complex network and security issues, providing Tier 3, 24x7 support as needed. Contribute to strategic infrastructure projects, including network deployment, maintenance, and optimization.
Lead and architect ServiceNow solutions for enterprise clients, focusing on ITSM, CMDB, and integrations. Guide technical teams, mentor engineers, and collaborate with stakeholders to deliver scalable, efficient, and innovative solutions. Design and implement customizations, configure workflows, and integrate ServiceNow with other enterprise systems.