Own first-tier IT support across Slack, Notion, Jira, and calls.
Support macOS and iOS devices, MDM, and identity management via Okta.
Improve hardware asset tracking and IT operations processes.
UFORCE is a combat-systems integrator developing deployable defence technology for allied nations. The company is growing rapidly and values combat-proven, real-world experience and speed.
Own escalated cases end-to-end, investigating issues across conversational AI flows, voice integrations, REST APIs, and core banking connectors.
Analyze escalated AI conversations, categorize root causes, and close the feedback loop by writing and refining knowledge base articles.
Lead incident response for P1/P2 issues, coordinate with Engineering and customer teams, and write post-mortems for customer leadership.
Interface.ai builds Generative AI-powered virtual assistants for banks and credit unions, automating customer service across voice and chat for 100+ financial institutions. The company is remote-first and emphasizes high ownership and AI innovation at the frontier of financial services.
Build and execute the technology roadmap, defining digital transformation priorities for the business.
Implement telemetry, analytics, and reporting solutions to generate actionable insights.
Automate website monitoring and improve e-commerce platform reliability and performance.
Our partner is a rapidly growing direct-to-consumer business in Latin America. They operate in the beauty and wellness sector and are building a scalable technology function.
Administer and maintain AWS, Azure, and Microsoft 365 environments, including infrastructure and identity management.
Design and maintain infrastructure using Terraform, automate workflows with PowerShell, Bash, and Python, and integrate into CI/CD pipelines.
Support security hardening, compliance (NIST, CMMC, FedRAMP), and AI platform administration for tools like Claude and ChatGPT.
DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, and data analytics for resilient optimization of complex systems. They empower customers to anticipate, assess, and mitigate disruptions, and operate under defense-sector compliance obligations.
Act as the initial escalation point for complex incidents and requests across Microsoft 365, Windows, macOS, and Linux.
Troubleshoot cloud and on-premises infrastructure, networking, firewalls, and security, ensuring timely resolution within SLAs.
Maintain accurate documentation in Autotask PSA, contribute to knowledge articles, and support team improvement initiatives.
A growing Australian managed services and technology organisation supporting small to medium businesses, government, and non-profits. They emphasise security, documentation, and dependable service, with a culture of teamwork and continuous improvement.
Act as a trusted advisor connecting business objectives with secure, scalable technology solutions across networking, cloud, AI, and cybersecurity.
Lead enterprise architecture strategies and roadmaps, including AI solution design, software lifecycle management, and licensing optimization.
Partner with executive stakeholders and sales teams to influence major transformation initiatives and deliver measurable business outcomes.
The company delivers enterprise architecture, AI infrastructure, and digital transformation solutions for strategic clients. It is a technology services organization with a global reach and a culture focused on innovation and client success.
Design and implement complex network solutions for elite clients, including datacenter, security, and firewalling.
Provide Tier 3 support for network and data communication issues, leveraging Cisco and Palo Alto expertise.
Manage BAU and project work, with on-call rotation and handling escalations from other business units.
RFA is a global IT services provider delivering first-rate service to high-profile, elite clients. It is a rapidly growing company focused on network engineering and security, with a strong emphasis on Cisco and Palo Alto technologies.
Act as a bridge between business stakeholders, project management, architects, developers, and technical teams.
Independently analyze complex subjects, synthesize information from multiple sources, and transform fragmented data into clear professional work products.
Maintain traceability between requirements, development, testing, and business outcomes.
TrueTandem is a trusted IT solutions provider serving well-known companies, nonprofits, and federal agencies in the US. They are committed to their customers, communities, and employees, empowering a dedicated team to deliver innovative, cost-effective technology solutions.
Lead discovery and architecture of a secure unified communications platform with identity, data protection, and audit trails.
Build a functional pilot within the first month and transition to an ongoing 8-hour-per-week engagement.
Evaluate AI-assisted design outputs critically and ensure human oversight in all sensitive operations.
This is a partner company listing via Jobgether, which uses AI-powered matching to connect top candidates with hiring companies. The company seeks a senior architect for designing secure communications platforms and emphasizes a fractional engagement structure.
Lead and manage the IT Service Desk team to deliver high-quality, employee-focused support.
Drive continual service improvement, including automation and standardization of incidents and requests.
Oversee operational performance, KPIs, and escalation processes to meet business needs.
Turnitin is a global innovator in education integrity solutions, partnering with educators and institutions to promote authentic learning. With over 16,000 institutional customers in 185+ countries, the company fosters a remote-first culture emphasizing purpose and accountability.