Oversee the operation and maintenance of the trading systems, guaranteeing continuity and stability in the production trading environment.
Develop automation tools to streamline operational processes, reducing overhead and enhancing efficiency.
Triage, prioritize and troubleshoot complex network and systems issues, ranging from low-level hardware to in-house software applications.
They participate in a wide variety of marketplaces including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Their culture emphasizes teamwork and focuses on continuous integration and test-driven development.
Provide first level desktop technical IT support for all users.
Offer face-to-face on-site and remote support to users.
Guide users in effectively utilizing end-user devices and technologies.
Z is one of New Zealand’s largest transport energy companies, committed to delivering safe, secure, and reliable transport energy. They are part of the Ampol Group, with a focus on achieving extraordinary outcomes by setting the appropriate context for their people.
Craft and execute innovative strategies to streamline and automate customer support workflows, reducing case backlog and improving resolution times, ensuring Engine delivers exceptional service.
Collaborate with cross-functional teams including engineering, product, and customer support to implement and optimize Salesforce Service Cloud solutions that enhance the overall customer experience.
Lead the design and management of complex screen flows and Omni-Channel configurations to increase operational efficiency, scalability, and responsiveness within the support organization.
Engine is transforming business travel into something personalized, rewarding, and simple. More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year.
Translate complex business needs into scalable, compliant system solutions
Sobi redefines the standards of care and transforms the lives of people living with rare diseases. They are a diverse and entrepreneurial team passionate about their growth journey towards becoming a global leader, committed to an inclusive, sustainable and flexible workplace that fosters growth and development.
Processes user access requests, including provisioning, deprovisioning, and modifications, based on control policies and employee status.
Identifies and resolves access issues, ensuring alignment with security policies and regulatory standards.
Conducts regular access reviews to validate appropriate user access and remove outdated access.
US Anesthesia Partners is the highest-quality single-specialty anesthesia practice in the United States. They have over 6,000 employees distributed across 10 states and their clinical and non-clinical staff support each other as they work toward a common vision: Empowering people to advance exceptional care.
Serve as a subject‑matter expert for Workday, with primary ownership of Core HCM configuration and ongoing optimization
Partner with HR, Total Rewards, IT, and business stakeholders to gather requirements and translate needs into scalable system solutions
Manage and prioritize a backlog of system enhancements, fixes, and initiatives in collaboration with the HR Systems team
Wipfli is a company where people count and are core to everything they do, creating exceptional impact. They believe in flexibility, focus on relationships and encourage each individual to follow their own path, offering a career-defining opportunity.
Responsible for the design, build, testing, validation, maintenance and ongoing support of Epic Radiant.
Works across interdisciplinary workgroups to accomplish set goals as a team.
Functions as business partner with service lines, departments, individuals, and coworkers.
Emory Healthcare is a healthcare system that provides comprehensive medical services. They are committed to providing reasonable accommodations to qualified individuals with disabilities and offer a supportive environment.
Serve as the primary technical point of contact for a portfolio of Grafana customers.
Design the observability maturity journey of customers and assist them on that path.
Provide expert-level troubleshooting and guidance to drive adoption.
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack. Their team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.
Respond to incoming phone calls, emails, and chat messages requesting technical support.
Provide first-level support for desktop, laptop, printer, mobile device, software, and basic network issues.
Ensure timely and accurate resolution of all service desk requests.
DYOPATH is a company that provides IT services. They are recognized for outstanding IT service and have a collaborative, upbeat environment where achievements are celebrated.
Serve as the go-to technical resource for various IT-related issues.
Tackle mid-level challenges and collaborate with IT teams for escalations.
Mentor Level 1 analysts through coaching and continuous learning.
DYOPATH is dedicated to providing exceptional IT support and solutions. They foster a collaborative and uplifting environment guided by their L.O.V.E. philosophy (Living Our Values Every Day).