Provide Level 1 and 2 problem analysis, research, and resolution of product issues.
Develop and test new software functionality and configuration in UAT.
Create and maintain reports and exports from the software application.
Jobgether is a platform helping candidates get reviewed fairly by employers using AI. The company's AI system identifies top-fitting candidates and shares the shortlist with the hiring company.
Monitor and distribute incoming tickets to ServiceDesk Agents
Ensure customer service is timely and accurate based on KPIs and SLAs
Lead and mentor the ServiceDesk Tier I team, fostering a culture of continuous improvement and excellence
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex situations.
Define and govern enterprise and technical architecture for the grants ecosystem
Lead data and AI architecture strategy aligned with Federal standards
Advise DIS leadership on major technology and investment decisions
FWI is building a team to provide IT transformation and programmatic advisory support for HHS's Office of Grants, ensuring modernization activities across Grants.gov, GrantSolutions, and TAGGS deliver measurable progress toward a unified, secure, and sustainable grants ecosystem. FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment.
Provide real-time support for issues related to Salesforce and other integrated platforms.
Administer and support Salesforce.com, including user management, data import/update, bug investigations, and enhancements.
Manage end-user profile configurations, reporting, dashboards, and permissions.
Motive empowers those running physical operations with tools to enhance safety, productivity, and profitability. They serve nearly 100,000 customers, from Fortune 500 enterprises to small businesses, across various industries.
Design, develop, and maintain Amazon Connect contact flows, leveraging AWS services such as DynamoDB, Lambda, and Lex Bots.
Implement and configure call routing systems, including routing profiles, queues, callbacks, emergency messaging, holiday routing, and dynamic messaging.
Collaborate with onshore/offshore developers and business stakeholders to deliver high-quality solutions tailored to the business needs.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation. They are a values-driven organization with a culture of relentless performance and over 1000 full-time professionals across 25 countries.
Provide outstanding customer service and achieve client satisfaction.
Troubleshoot issues and deliver high quality solutions.
Effectively communicate to customers, partners, team members, and management.
MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation.
Design end-to-end sovereign AI architectures, including model lifecycle, data pipelines, and governance frameworks.
Embed responsible AI principles, security-by-design, and compliance into every solution.
Advise C-suite and technical leaders, translating complex requirements into actionable roadmaps.
Jobgether is a platform that uses AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Responsible for leading and escalating major incidents.
Coordinate incidents and ensure KPIs and SLAs are achieved.
Propose process improvements and drive a culture of continuous improvement.
Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006. They are the second largest employer in the eastern part of the country with more than 3900 employees, providing innovative information and communication technology services.
Collaborate with project owners and business units to validate and prioritize business demands
Translate functional designs into detailed specifications and ensure stakeholder alignment
Deliver cost-efficient, user-centric SAP solutions in collaboration with cross-functional teams
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.