Provide remote technical support and troubleshooting for customer hardware, software, and network environments.
Diagnose and resolve hardware, software, and connectivity issues across servers, point-of-sale systems, printers, scanners, RF devices, and network infrastructure.
Collaborate with customers, vendors, and internal teams to identify root causes and communicate technical findings clearly.
Epicor helps businesses stay future-ready by connecting people, processes, and technology through data, AI, and cognitive ERP. They employ 5,000 professionals and foster a culture of partnership, proactivity, and pride.
Coordinates the collection, recording, and analysis of data relevant to nursing care of patients.
Serves as a content expert for nursing processes and facilitates communication between IT and clinical staff.
Leads small-scale HIT projects, implements clinical tools, and mentors nursing staff.
Geisinger is a healthcare system committed to making better health easier for over 1 million people, with nine hospital campuses, a health plan, research centers, and a medical school. With nearly 24,000 employees and over 1,600 physicians, it fosters a collaborative culture focused on kindness, excellence, learning, innovation, and safety.
Manage day-to-day operations by monitoring system performance, configuration, maintenance, and repair.
Ensure records of system downtime and equipment inventory are properly maintained.
Train staff on software and hardware usage, including electronic security systems.
TekSynap is a fast-growing high-tech company that provides IT solutions and system integration services to federal government customers. The company emphasizes a culture of agility and offers a competitive benefits package including health, dental, vision, and 401K.
Participate in a 30-minute remote video call to discuss your ticket management workflows.
Walk through your daily routine for prioritizing, selecting, and resolving support cases.
Provide feedback on hypothetical queue scenarios and share operational challenges.
Terac is building a pool of vetted human experts for AI research and development. It recruits and pays participants for studies across various industries, languages, and skill sets.
Take ownership of ERP modules and strategic initiatives, designing scalable solutions for Finance systems.
Design and optimize ERP data models, integrations, and end-to-end data flows across Microsoft Dynamics environments.
Act as a trusted advisor for ERP architecture and process design, partnering with stakeholders to deliver best-fit solutions.
Redcare Pharmacy is Europe's leading e-pharmacy, driven by passionate teams and innovation. They foster a collaborative work environment where employees are valued and inspired to contribute to their vision of health for all.
Support and contribute to cloud and infrastructure projects across Microsoft Azure and Microsoft 365.
Assist in evaluation and implementation of new technology tools and platforms.
Collaborate with the technology team on internal initiatives and day-to-day operational needs.
We are a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. We are a lean, remote-first team committed to fostering a diverse and inclusive environment.
Own Okta as the backbone of identity and access management, managing SSO integrations and directory hygiene.
Automate provisioning and deprovisioning workflows to ensure access is granted and revoked automatically.
Implement and evidence access controls for compliance with ISO 27001 and SOC 2 Type 2.
Upsun is a cloud application platform built for hybrid teams where AI agents write and test code. The company is a remote, global workforce with a multicultural team committed to open source and innovation.
Facilitate Agile Scrum ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
Remove impediments and coordinate with stakeholders to ensure timely delivery of CMDB and APM initiatives.
Promote Agile best practices and continuous improvement through coaching and feedback sessions.
BRMi is a technology consulting firm providing IT solutions and services. The company fosters a collaborative culture focused on employee growth and innovation.
Own and manage WWF's Azure infrastructure, including provisioning resources and deploying VMs in production and staging.
Lock down security and identity by configuring Microsoft Entra tenants, managing SSO, and automating with PowerShell and Graph API.
Design backup strategies and disaster recovery playbooks to ensure system resilience and uptime.
WWF is a global conservation organization operating in over 100 countries, partnering with communities, companies, and governments to protect wildlife and habitats. It has nearly 1 million members in the US and over 5 million globally, with a culture grounded in science and collaboration.
Troubleshoot and optimize call routing, IVR flows, and voice/digital channels.
Manage ACD platforms (preferably Avaya) and ensure high availability of contact center operations.
Collaborate with network teams and business stakeholders to resolve technical issues and maintain service levels.
Allwyn Corp is a technology company specializing in call center and contact center solutions. The company operates a 24x7 support environment and values teamwork and clear communication.