Remote Information technology Jobs

Job listings

  • Monitor servers, networks, and cloud environments for performance issues, outages, and alerts, performing intermediate troubleshooting.
  • Maintain and update documentation, assist with incident coordination, and identify patterns in recurring issues to propose improvements.
  • Contribute to the refinement of monitoring alerts and SOPs while acting as an escalation point and peer mentor for less experienced engineers.

Trace3 is a leading Transformative IT Authority that provides unique technology solutions and consulting services to clients. It employs over 1,200 people across the US, with a culture that embodies the spirit of a startup while being a scalable business focused on integration, automation, and innovation.

  • Handle escalated support tickets and troubleshoot issues across Microsoft 365, Windows, networking, and end-user systems.
  • Own tickets from start to finish in a multi-client MSP environment, documenting fixes and proactively spotting recurring problems.
  • Prioritize and manage multiple tickets while maintaining clear communication with clients and internal teams like Tier 1 and Tier 3 support.

This company is a boutique IT recruiting agency specializing in placements for IT consulting companies and managed services providers. It focuses on permanent, full-time positions in a fast-paced, problem-solving environment typical of the MSP sector.

  • Lead end-to-end implementations of Student Information Systems, Learning Management Systems, and CRM platforms for higher education institutions across LATAM.
  • Conduct virtual workshops to gather requirements, configure systems, manage data migration and integrations, and train academic and administrative users.
  • Act as a trusted advisor to clients, creating project plans and materials while ensuring client satisfaction and project success in a remote, multicultural team environment.

Talentus Global is a US company providing near-shore BPO services such as smart-sourcing, dedicated teams, managed IT services, and software outsourcing across over 20 countries. The company has an entrepreneurial, multicultural team culture focused on delivering top-tier solutions like ERP and CRM across industries including Higher Education.

  • Own and execute the IT roadmap, ensuring alignment with business goals for growth, security, and operational efficiency.
  • Administer and optimize core IT and security platforms including Google Workspace, Electric AI, JumpCloud, and Check Point.
  • Oversee all user access controls, security policies, vendor relationships, and serve as the primary escalation point for IT support.

Max Retail empowers independent retailers and brands through a technology platform that automates multichannel selling across online marketplaces. The company operates as a fast-growing SMB or startup, focused on building a more sustainable retail economy.

UK 5w PTO

  • Own the design, deployment, and operation of OpenStack and Kubernetes environments to ensure performance, scalability, and resilience for GPU workloads.
  • Build and improve infrastructure using infrastructure-as-code and GitOps practices, driving automation across provisioning, deployment, and operational workflows.
  • Optimize GPU workload scheduling using Kubernetes and NVIDIA tooling, and implement monitoring, logging, and alerting to ensure platform stability.

NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud that provides on-demand and private GPU infrastructure to customers ranging from AI researchers to enterprises for compute-intensive workloads. It is a fast-moving, tight-knit team that equips its people with AI tools to solve complex problems and innovate in enterprise GPU infrastructure.

  • Support primary TAMs in monitoring the health and performance of Varicent solutions for VIP customers, requiring advanced SQL skills.
  • Coach users on Varicent functionality, analyze solution usage and data patterns to identify optimization areas, and assist in configuring solutions based on documented requirements.
  • Collaborate with internal teams to troubleshoot errors, prepare performance metric summaries, and contribute to customer conversations framing products as solutions for process challenges.

Varicent provides cutting-edge Sales Performance Management (SPM) SaaS solutions to help global organizations design go-to-market strategies and maximize revenue. Recognized as a market leader by Forrester and Gartner, it is a collaborative, innovative company trusted by hundreds of industry leaders like T-Mobile and ServiceNow.

  • Answer client API questions and solve technical issues via text and live support channels.
  • Assist clients in implementing API code, debug client code, and maintain official API libraries in multiple languages.
  • Develop and maintain API documentation and provide testing and feedback for new API features.

Kraken is a crypto and blockchain technology company focused on accelerating global crypto adoption for financial freedom and inclusion. It operates as a fully remote, mission-driven organization with employees in over 70 countries, developing products for traders and institutions.

  • Run and optimize enterprise storage and backup platforms across distributed environments, managing multi-vendor arrays and SAN technologies.
  • Provision storage, configure backup policies, monitor system health, and proactively troubleshoot across the storage, SAN, backup, and network stack.
  • Contribute to infrastructure automation with scripting, support infrastructure upgrades, produce technical documentation, and participate in on-call rotations for production reliability.

Pragmatike recruits on behalf of a prestigious international organization managing critical IT infrastructure at a global scale. The organization operates complex, heterogeneous environments with a commitment to sustainability, diversity, and operational excellence.

  • Design, develop, and deploy solutions utilizing the ServiceNow platform, working with a collaborative team to lead, mentor, and ensure quality delivery.
  • Work with customer service owners, process owners, and service delivery groups, participating in demos and meetings in a professional and courteous manner.
  • Serve as a subject matter expert on the ServiceNow platform with strong experience designing, developing, and deploying integrations with external third-party tools.

AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation, analytics, and software delivery. It prioritizes a culture of belonging where all perspectives are valued and creates spaces for empowerment and change.

$130,000–$145,000/yr

  • Execute validation activities for GxP computerized systems using a risk-based Computer Software Assurance (CSA) approach and author/maintain associated documentation.
  • Serve as the validation lead for key GxP platforms, ensuring systems remain compliant with global regulations and data integrity principles like ALCOA+.
  • Support IT due diligence for third-party vendors, maintain inspection readiness, and collaborate cross-functionally with Quality, IT, and business stakeholders.

Kyverna Therapeutics is a patient-centered, clinical-stage biopharmaceutical company developing cell therapies for patients suffering from autoimmune diseases. The company is guided by core values including collaboration and innovation, operating in a fast-paced, regulated environment committed to transforming autoimmune disease treatment.