Provide remote support to CI customers and aid in user account management.
Troubleshoot and resolve hardware and software issues on desktop and laptop computers.
Participate in remote chat service delivery and test software deployments.
Terrestris leverages technology to create better mission outcomes through better human performance. Rooted in USMC values of honor, courage, and commitment, the company helps the Government become more efficient and effective, serving over 4000 customers nationwide.
Reverse engineer and document complex enterprise service bus workflows for a large healthcare platform with 150 Intersystems IRIS servers.
Define requirements for ETL processes and support deployment, testing, and administration of on-premises and cloud-hosted repositories.
Troubleshoot root cause of error conditions and provide analysis for Tier 3 support of HealthShare applications.
VetsEZ provides technology solutions for government clients, particularly the Veterans Administration. They foster a collaborative culture with a focus on remote work and professional development.
Troubleshoot and resolve issues in ServiceNow instances, performing light scripting and configuration changes.
Advise clients on platform best practices and participate in calls to clarify scope and communicate resolution.
Maintain accurate records and adhere to development standards while deepening expertise across ServiceNow modules.
Sigital is a ServiceNow partner delivering consulting and managed services. They offer a remote-first culture with a focus on professional development and team collaboration.
Provide frontline technical support to Cloudskope customers via phone, email, and web.
Own and manage the customer experience from problem identification to full resolution.
Collaborate with subject matter experts and engineering teams to resolve complex issues.
Cloudskope is a cloud-based technology company that provides IT services and support to businesses. The company is rapidly expanding and fosters a culture of customer obsession, growth mindset, diversity, and collaboration.
Provide Tier 2 and Tier 3 technical support for ATIS applications via phone, email, and ticketing systems
Troubleshoot and resolve application, network, and system issues, and document resolutions in the ticketing system
Support manual testing and transition to automated testing for ATIS software delivery
LMI is a digital solutions provider accelerating government impact with innovation and speed. Headquartered in Tysons, Virginia, the company serves defense, space, healthcare, and energy sectors with a focus on agility and collaboration.
Own and lead the CMDB data model strategy, including CI classes, relationships, and service models, ensuring alignment with ITSM and governance.
Ensure CI data accuracy and integrity by validating discovered data, eliminating duplicates, and maintaining consistency across sources.
Provide SME guidance on using CMDB data in service maps, impact analysis, and change planning to enable faster resolution.
Mercury Insurance helps people reduce risk and overcome unexpected events through insurance products. It is a midsize employer recognized as one of America's Best Midsize Employers for 2026, with a culture that values diversity, inclusion, and teamwork.
Design, build, and test Epic and third-party applications for implementation, optimization, and ongoing support.
Facilitate workflow design and validation in collaboration with end users.
Follow process methodologies and policies to ensure data integrity and system reliability.
UMC Health System is a leading healthcare provider in Texas, operating a 501-bed Magnet-designated hospital and multiple clinics. It is the region's only Level I Trauma Center and a primary teaching hospital, with a culture of service excellence and a commitment to training healthcare professionals.
Provide excellent customer service through incoming phone calls and the ticketing system, log and track problems, and triage and escalate issues as necessary.
Create documentation for common issues, thoroughly document all steps during ticket resolution, and participate in 24x7 on-call support.
Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.
OneOncology positions community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our partner practices comprise approximately 2,300+ providers who care for approximately 1.5 million patients across 20 states, and our values-driven culture reflects startup enthusiasm supported by industry leaders.
Assess existing customer environments and develop upgrade plans for Baxter Care Communications solutions.
Execute complex software and infrastructure upgrades on Windows, Linux, and proprietary platforms.
Troubleshoot and resolve issues involving operating systems, databases, networks, and integrations.
Baxter is a healthcare company founded in 1931, dedicated to saving and prolonging lives through innovative medical solutions. With a global team, they foster a culture of courage, trust, and collaboration, empowering employees to make a meaningful impact.