Providing rapid, high-quality support for end users using remote assistance tools.
Independently triaging, investigating, and resolving technical issues while documenting findings.
Creating internal and user-facing documentation to improve support efficiency.
Clean Air Task Force (CATF) is a nonprofit organization working to safeguard against the worst impacts of climate change by catalyzing the rapid global development and deployment of low-carbon energy and other climate-protecting technologies. CATF is highly respected for its deep expertise and research on energy and industrial systems, with offices in Boston, Washington D.C., and Brussels, and staff working virtually around the world.
Participate and lead meetings with senior management and executives as the subject matter expert.
Comfortable working with technical resources and translating high-level concepts and requirements into technical language.
Extend your subject matter expertise on the Life Sciences industry and the Veeva solutions
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year and are legally bound to balancing the interests of customers, employees, society, and investors.
Work with IT team to expand efficiency through improving, streamlining, and documenting IT processes
Provide system access using role-based access permissions
Deel provides an all-in-one payroll and HR platform for global teams, combining HRIS, payroll, compliance, benefits, performance, and equipment management. With a team of 7,000 spanning 100+ countries, they foster a connected culture that drives continuous learning and innovation.
Lead Cordial platform configuration and implementation, including account structure and user roles.
Build and optimize automated messaging flows, such as cart abandonment and post-purchase sequences.
Plan and execute migration of data from Bluecore and Attentive into Cordial.
They are a global IT service company based in Uruguay, serving humans like humans. They provide staffing and delivery team services to companies seeking a strategic partner for their products and services. They value collaboration, curiosity, results-driven work, and ownership.
Lead the technical relationships for a named set of merchants.
Manage and provide technical guidance for new merchant integrations.
Provide early feedback to engineering and product teams while iterating on new products.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is a remote-first company and believes in providing a simple and transparent pay structure.
Solve complex challenges in the day‑to‑day operations of a hyperscaler’s cloud backend and taking part in daily operations with strong focus on our end of life services (Hardware)
Work hands‑on at the console— not afraid to get your hands “dirty”
Jump straight from insights to action by working directly at the console with technologies that power our platform.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was ranked as Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees.
Managing certificates and PGP keys, including proactive handling.
Handling SAP incidents (Basis), requesting and managing technical users, exception/emergency processes.
Creating and implementing quality assurance measures, maintaining and updating documentation, and developing the operations manual.
Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006. They have grown to the second largest employer in the eastern part of the country with more than 3900 employees, providing innovative information and communication technology services.
Own and maintain CoE standards, configuration policies, and naming conventions specific to the ServiceNow CRM platform.
Participate in solution design reviews for new CSM, SOM, FSM and Industry Solution requirements, ensuring proposed configurations follow low-code-first principles and adhere to CoE architectural standards.
Design and deliver role-based training programs for ServiceNow CRM end users, covering agent workspaces in CSM, sales workflows in SOM, and dispatch and scheduling in FSM.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Triage and resolve customer issues across VPC deployments, APIs, and data pipelines
Help customers operate Unstructured in AWS, GCP, or Azure environments
Investigate issues across document processing pipelines and API behavior
Unstructured is setting the standard for enterprise data transformation in the age of LLMs and generative AI. They've secured over $65M from leading investors and power AI workflows across sectors, transforming various documents into scalable, AI-ready data pipelines.
Support discovery sessions and requirements gathering with clients.
Assist with Salesforce configuration, automation (Flows), and solution design.
Document workflows, use cases, and user stories for system enhancements.
RYZ Labs is a startup studio founded in 2021 by two lifelong entrepreneurs. Their teams are remote and distributed throughout the US and Latam and use cutting-edge cloud computing technologies to create scalable and resilient applications, providing diverse product solutions.