Provide first-line technical support for hardware, software, network, and system issues via phone and self-service tickets.
Document, triage, and escalate incidents according to service-level agreements, while delivering excellent customer service.
Maintain troubleshooting guides and knowledge base articles, and collaborate with BT teams to improve service delivery.
Connexus Credit Union is a member-focused cooperative serving members across all 50 states with high yields and competitive loan rates. This remote-first employer fosters collaboration and high performance, with most employees in the upper Midwest, and holistically supports employee growth.
Lead design and configuration of Workday Student across curriculum, advising, and academic planning.
Collaborate with university stakeholders to align solutions with institutional policy and regulatory requirements.
Support testing, data validation, training, and go-live readiness for higher education clients.
Cognizant is a global professional services company that helps businesses modernize technology, reimagine processes and transform experiences. It is one of the world's leading professional services firms with a rapidly expanding footprint and a culture of collaboration, innovation, and community impact.
Administer, configure, and troubleshoot Business Continuity Management tool suite systems.
Support end users and stakeholders by enhancing dashboards, reports, and automated workflows.
Collaborate with teams and vendors to resolve issues and ensure compliance and adoption.
CNA is an insurance company providing commercial and specialty insurance products and services. It is a large employer with a culture focused on inclusion, employee engagement, and continuous learning.
Manage and develop a team of level 1 and 2 Service Desk technicians to provide excellent technical support.
Oversee daily operations, establish processes and standards, and generate metrics for stakeholders.
Build strategic partnerships and identify process improvements or automation opportunities.
Teach For America is an education nonprofit that recruits, develops, and supports leaders to expand opportunities for children in underserved schools. The organization has staff across the U.S. and prioritizes a collaborative, mission-driven culture with a focus on professional growth and teamwork.
Providing 3rd level application support for a mobile communication platform for corporate IoT devices
Analysing API related issues and executing SQL fixes through CI/CD pipelines
Managing assigned tickets and organizing virtual meetings with other departments and SW vendors
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, providing IT and telecommunications services to large corporate customers across Europe. With over 5,300 employees in Hungary, the company is recognized as the country's most attractive employer and fosters a culture of innovation and continuous development.
Act as the senior technical owner and maintain end-to-end technical coherence across applications, cloud platforms, integrations, and support services.
Provide architecture governance and technical assurance for solution designs, service designs, and supplier deliverables, ensuring security, resilience, and operational readiness.
Partner with customer technical stakeholders, security teams, and delivery teams to manage technical risk, oversee technical debt, and drive continual improvement.
Version 1 helps global brands with technology and transformation solutions, partnering with Microsoft, AWS, Oracle, and others. We're a 3,300+ employee, €350/£300m revenue business and a Great Place to Work in Ireland & UK for 10+ years, with a values-driven culture.
Architect and manage highly available multi-cloud infrastructure across AWS and GCP, optimizing for cost-efficiency and security.
Lead Kubernetes orchestration and implement service mesh technologies to secure and observe service-to-service communication.
Drive observability and reliability initiatives, including capacity planning, incident management, and SLO enforcement.
Drivetrain is a financial planning and decision-making platform that helps companies scale and achieve their targets predictably. Founded in 2021 by ex-Googlers, it is a fast-growing, remote-first company backed by leading venture capital firms, with a culture that values autonomy, transparency, and idea-sharing.
Develop AI-powered learning solutions and automate workflows using tools like Claude, Notion, and Sana LMS.
Manage and optimize knowledge repositories and asynchronous onboarding processes for a distributed team.
Collaborate with stakeholders to identify learning needs, prototype resources, and improve learner experience.
Jobgether connects candidates with job opportunities using an AI-powered matching process. It operates with a distributed team across multiple countries, fostering a high-trust, feedback-oriented remote culture.
Lead end-to-end NetSuite ownership, configuration, SuiteScript, and integrations.
Build and maintain integrations across e-commerce, logistics, payments, and finance.
Mentor an engineer, drive the systems roadmap, and champion AI-assisted development.
The company designs innovative consumer electronics focused on sustainability, modularity, and product longevity. It is a fast-growing, collaborative organization with a flexible remote culture and a strong emphasis on environmental responsibility.
Own the automation layer for identity, HR, device, and SaaS systems to make provisioning and access lifecycle events seamless.
Integrate HiBob, JumpCloud, Google Workspace, Slack, Notion, and other tools using REST APIs, SCIM, and n8n.
Deliver security controls and endpoint automation while documenting and leading technical projects end to end.
Finom is a European fintech building an all-in-one banking, accounting, and invoicing platform for entrepreneurs. The company has raised $346 million, is scaling past 600 employees, and keeps a start-up culture centered on innovation and impact.