Own incident management end to end for Loomi, leading live incidents as Incident Manager through restoration.
Design and implement a unified incident process across products, and own incident communications for customers and executives.
Establish Problem Management from scratch, including root cause analysis and a known error database.
Bloomreach is building the world’s premier agentic platform for personalization, using AI agents to transform the customer journey. It powers personalization for over 1,400 global brands, with a virtual-first culture of freedom and trust.
Provide 24/7 operational support for Linux, Windows, and cloud-based infrastructure.
Monitor system integrity, perform backups, resolve incidents, and maintain documentation.
Administer cloud platforms, virtualization, and automation using scripting tools.
Miratech is a global IT services and consulting company that supports digital transformation for large enterprises. It retains nearly 1,000 full-time professionals across 25+ countries with a culture of Relentless Performance.
Work closely with cross-functional teams and customers to understand RTSM requirements.
Lead design review meetings and provide RTSM expertise to guide the design process.
Manage and configure data integration solutions and troubleshoot complex system issues.
We are a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. We are one of the fastest-growing SaaS companies in history, surpassing $3 billion in revenue, with a culture centered on doing the right thing and employee success.
Serve as the subject matter expert and functional owner of Deltek Costpoint across QGS and its operating companies.
Administer core Costpoint modules, lead user access management, and ensure system security.
Maintain DCAA/SOX compliance and provide support, training, and integration management.
Quanta Government Solutions provides infrastructure work for utility, renewable energy, electric power, industrial, communications, and government industries. Quanta is the largest specialty contractor in North America with 200 operating companies and a culture that values diversity and career development.
Act as the main point of contact for all Cardata employees, resolving help desk inquiries, requests, and problems.
Manage day-to-day IT operations, including systems monitoring, access control, hardware procurement, and vendor relationships.
Oversee IT security and SOC 2 compliance, and implement automations to drive efficiencies.
Cardata provides intelligent, automated software and services for vehicle reimbursement, helping companies manage vehicle programs. They are a small, driven team offering challenge, growth, and real impact across North America.
Provide production support for US Regional Applications, ensuring continuous monitoring and timely incident resolution.
Troubleshoot production issues by analyzing server and application logs using Splunk and Dynatrace.
Support application deployments with Jenkins and participate in ITIL processes for incident and change management.
Coforge is a global IT solutions and services company focused on digital transformation and application management. It values skill-based hiring and fosters an inclusive, diverse workplace culture.
Plan and execute Exchange Server to Exchange Online migrations.
Perform Microsoft 365 tenant-to-tenant migrations for Exchange, SharePoint, OneDrive and Teams.
Troubleshoot migration errors, identity conflicts, permissions and endpoint transition issues.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy for growing, regulated organizations. The company fosters a culture of ownership, collaboration, and continuous improvement, delivering secure and dependable IT environments.
Design and deploy infrastructure for office relocations, network refreshes, and new sites.
Configure firewalls, switching, wireless, VLANs, VPNs, SD-WAN, and ISP failover.
Create network diagrams, IP plans, and handoff documentation while coordinating with vendors.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy for growing, highly regulated organizations. They are building a team that values quality, ownership, and continuous improvement.
Deliver technical presentations and demonstrations to customers and support pre-sales with active bids and engagements.
Develop and deliver secure networking solutions for live projects, partnering with R&D and product teams on services.
Build strong customer relationships and act as a customer advocate within Arqit.
Arqit is a global cybersecurity company delivering world-leading encryption solutions for enterprises, governments, defence, and critical national infrastructure. The company is growing quickly with a fast-paced start-up culture that values collaboration, communication, innovation, and ownership of outcomes.
Investigate and resolve technical customer issues through multiple support channels, using product knowledge and documentation.
Leverage AI-assisted tools and browser diagnostics to identify root causes and validate findings before resolution.
Provide outstanding customer service, document interactions, and escalate unresolved issues with clear evidence.
Higher Logic is an industry leader in cloud-based engagement platforms, providing online communities and marketing automation. Organizations worldwide use the platform to connect communities and manage digital customer interactions.