Provide technical support and assurance across Control Room Support, managing incidents, problems, and changes in an ITIL-aligned environment.
Support major incident response, root-cause analysis, and change review while maintaining clear documentation and knowledge.
Collaborate with stakeholders, share expertise, and drive improvements, automation, and service integrity.
NEC Software Solutions, part of NEC Corporation, develops software for emergency services, transport, and public services. With 3,000+ employees, it supports governments, hospitals, and police to improve public outcomes.
Provide expert functional and techno-functional support for Oracle Fusion PPM and connected applications to Americas users.
Own complex and business-critical incidents across project costing, billing, contracts, controls, revenue, and reporting.
Act as near-shore PPM subject-matter expert and coordinate with global teams and Oracle Product Support.
Everience is an international consulting group delivering AI-augmented digital services, placing people at the center of the AI revolution. With 4,000 employees across four continents, it fosters skill-building through its Symbiotic Academy.
Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
Mentor junior engineers and enhance knowledge base and operational processes.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.
Provide expert functional and techno-functional support for Oracle Transportation Management (OTM) and related logistics integrations.
Own complex incidents affecting transportation planning, execution, rates, routing, tendering, and freight settlement.
Define workarounds, coordinate with global teams, and contribute to knowledge capitalization and continuous improvement.
Everience is an international consulting group delivering AI-augmented digital services with a focus on the symbiotic relationship between humans and AI. With 4,000 employees across Europe, Africa, Asia, and America, it offers a demanding, stimulating environment for skill development through its Symbiotic Academy.
Build a strategic bridge between IT teams and customers to improve service and protect OIG technical resources.
Lead pre-discovery, discovery, ROI assessment, and roadmap development for software lifecycles.
Support UAT, training, demos, and post-deployment feedback to drive satisfaction and future iterations.
Tier One Technologies provides IT services and support to direct U.S. Government clients, specializing in the law enforcement and OIG domain. The team culture emphasizes operational credibility, strategic collaboration, and customer advocacy.
Monitor the software licensing mailbox and respond to all requests, processing service requests to performance standards.
Assist end users with software standards, route tickets to appropriate stakeholders, and coordinate with resellers and sites on complex software deliveries.
Maintain license keys and install packages, update internal tools for software contract management, and support resolution of IT service request issues.
Empower AI provides AI solutions for government federal agencies, focusing on health, defense, and civilian missions. Headquartered in Reston, Virginia, it is a 2024 Military Friendly Employer with a culture that supports active-duty and veteran employees.
Build and deploy health informatics features for the VA's Office of Clinical Informatics under the OIP contract.
Support interoperability, clinical terminology, EHR optimization, patient safety, data analytics, and training.
Work within SAFe Agile Release Trains alongside VA business owners, clinicians, and technical teams.
Aptive and Artemis Arc support federal health programs, including the VA's Office of Clinical Informatics. They are building a candidate pool of 100 openings for informatics roles, with a focus on Agile delivery and collaboration with clinicians.
Own network solutioning for k0rdent AI, designing GPU cluster interconnects and multi-tenant isolation.
Publish reference architectures and run proofs of concept on real hardware with customers.
Research emerging AI networking technologies and help shape the product roadmap.
Mirantis is a Kubernetes-native AI infrastructure company helping organizations build and operate scalable, secure infrastructure for modern AI workloads. It is committed to open standards, technical excellence, and a distributed, collaborative team culture.
Provide functional support for SAP SD module in AMS environment, resolving incidents and service requests.
Lead project and enhancement activities, including requirements gathering, functional design, and go-live support.
Configure and optimize Sales & Distribution processes across SAP S/4HANA and ECC, including Fiori applications.
The company is a technology consultancy specializing in SAP solutions, implementations, and support for enterprise clients. It fosters a professional environment focused on innovation, continuous development, and collaboration with internal and external teams.
Deliver post-sale consulting across full engagements, including client management, implementation, and knowledge transfer.
Lead customers through requirements gathering, business-value mapping, and workshops to drive adoption and early value.
Configure integrations and data synchronization between xMatters and third-party applications while managing scope and timelines.
xMatters provides a cloud-native Digital Operations platform that helps organizations automate responses to critical IT incidents, including on-call management and incident triage. As part of Everbridge, we serve over 1,000 global organizations and foster a collaborative, mission-driven culture.