Manage technical inquiries and troubleshoot complex issues.
Work closely with clients and developers to provide industry-leading client communications.
Analyze and interpret data to identify trends and patterns.
Entersekt is a leader in digital banking fraud prevention and payment security, including mobile authentication, mobile app security, and 3-D Secure authentication. They enable secure digital transactions for leading financial institutions globally and protect the digital transactions of over 210 million active users.
Serve as a technical lead and escalation authority for complex EMR integration issues.
Guide analysts in troubleshooting complex cross-system issues involving EMR platforms.
Support operational governance initiatives including EMR integration audits.
Natera is dedicated to elevating the science and utility of genetic testing to help families identify and manage genetic diseases. It's a rapidly-growing diagnostics company with proprietary bioinformatics and molecular technology, consisting of statisticians, geneticists, doctors, scientists, business professionals, and software engineers.
Provide post-implementation support to solve technical issues on storage hardware and software products.
Manage all open tickets and ensure customers get daily updates regarding case status.
Develop innovative, customized solutions to meet customers’ business needs.
DataDirect Networks (DDN) is a global market leader known for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. DDN's commitment to innovation, customer success, and market leadership makes it an exciting and rewarding place to work.
Manage our Jira support help desk, and ensure SLAs are met
Build and continuously improve the support processes
Triage customer issues by checking logs, running simple database queries
Converge provides businesses with clear, confident cyber protection by fusing cyber insurance security and technology. They deploy a proprietary data ecosystem underpinned by expert underwriting and comprises of top-tier professionals across underwriting, technology, and claims.
Analyze business requirements and design Salesforce solutions.
Provide support to stakeholders and end-users on Salesforce.
Lead Salesforce initiatives and manage project timelines.
Big Brothers Big Sisters of America aims to provide mentorship to children and build their confidence. They have a network of 200+ agencies and a national office, and they foster an environment where all people can be their best selves.
Lead project teams to deploy solutions on the ServiceNow platform
Architect and design complex solutions
Create written deliverables for project documentation
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage and optimize Salesforce CRM to support business operations across marketing, customer service, and processing teams.
Lead technical planning, implementation, and maintenance of Salesforce projects, ensuring alignment with strategic business goals.
Develop and customize Salesforce solutions focused on process automation, data integration, and system improvements to drive efficiency.
CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all. They work with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. We are a tight-knit team of world-class innovators, business minds, and change agents who believe passionately in our mission and put our team ahead of self.
Lead and mentor a team responsible for managing and maintaining the company's IT infrastructure.
Collaborate with cross-functional teams to define IT strategies, roadmaps, and solutions aligned with business objectives.
Develop and implement IT policies, procedures, and standards to ensure security, availability, and performance of IT systems
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation. At AHEAD, they prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.
Design, build, test, validate, maintain and provide ongoing support of Epic Hospital Billing systems.
Work across interdisciplinary workgroups to accomplish set goals as a team.
Establish, foster and maintain positive business relationships with Emory co-workers, interdisciplinary workgroups and Epic partners.
Emory Healthcare is a healthcare system that provides comprehensive medical services and research. They are committed to providing reasonable accommodations to qualified individuals with disabilities upon request.
Act as a "scouter" for the executive team, taking high-level goals and executing them from start to finish.
Personally design, configure, and deploy AI agents and automated workflows using systems such as Microsoft Copilot Studio or Power Automate.
Train staff on the tools you build and iterate based on their direct feedback.
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in multiple states. They provide continuum of care for those with chronic conditions and limited mobility, striving to provide the highest quality of care by a team patients know and trust.