Plan and scope Asset Based Assessments, including developing risk and control matrices.
Perform walk-throughs with business partners to identify actual versus expected controls.
Document work and issues, and present findings to leadership.
BRMi is an IT services firm providing solutions to commercial and government clients. They foster a culture of collaboration and innovation, with a focus on employee development.
Lead global IT operations and strategy for a distributed workforce, overseeing infrastructure, identity management, and business continuity.
Manage IT service management framework, vendor relationships, and budget to ensure secure and reliable access for employees.
Drive operational maturity through automation, observability, and process improvement aligned with compliance standards.
Keeper Security is a cybersecurity software company specializing in zero-knowledge and zero-trust security for IT environments. It is one of the fastest-growing cybersecurity companies, trusted by thousands of organizations and millions of users globally.
Design, develop, and maintain SharePoint Online sites, pages, libraries, lists, and workflows.
Enable digital transformation through Microsoft Copilot and AI adoption, including training and governance.
Establish scalable SharePoint structures and documentation for long-term sustainability.
A Fortune 100 food and beverage manufacturing company that produces well-known consumer goods. They have a large workforce and a culture focused on digital transformation and capability building.
Triage, categorize, and route incoming incidents and service requests across ServiceNow ITSM queues to ensure accurate case assignment.
Coordinate handoffs to specialized teams and maintain visibility into ticket progress and service-level commitments.
Monitor SLA clocks, document service delays, and analyze ticket activity to prepare operational reviews.
Rackner develops technology solutions that help federal organizations address complex operational challenges. We combine expertise across cloud engineering, DevSecOps, and AI/ML, fostering a collaborative culture focused on meaningful initiatives.
Assist with Intapp implementation and enhancement work, from requirements gathering through testing and deployment.
Configure workflows, forms, rules, and application settings under senior team guidance.
Support client and matter intake, conflicts, risk, compliance, and legal processes.
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients to provide essential resources and insights.
Lead end-to-end Intapp implementation for legal clients, from discovery to post-go-live support, configuring workflows and integrations.
Design and enhance risk, compliance, and finance solutions using Intapp products like Intake, Conflicts, and Open.
Provide technical guidance to junior engineers and support upgrades, migrations, and cloud readiness.
Harbor is a provider of expert services across strategy, legal technology, operations, and intelligence. Our team of over 900 strategists, technologists, and specialists works with leading law firms and corporations, fostering enduring partnerships.
Provide daily remote and in-person support for IT workplace services including O365, JAMF, and Intune.
Manage tickets via ITSM tools like Jira and Confluence, ensuring timely updates.
Contribute to knowledge management by creating and maintaining technical guides.
BMG is a forward-looking music company committed to building trust and partnership with creators. With 18 offices globally and part of Bertelsmann, it offers a collaborative work environment driven by strong values.
Coordinate day-to-day workload of a small team of Finance & Operations functional consultants, ensuring tickets and tasks are prioritized and progressed.
Take ownership of complex support cases, service requests, and enhancements across multiple client accounts.
Build trusted client relationships and provide clear updates on progress, risks, and next steps.
Hitachi Solutions Europe is a global Digital, Data and Technology consultancy and Microsoft Inner Circle partner specializing in end-to-end transformation. With a highly skilled team and a culture of collaboration, open communication, and transparency, they emphasize team spirit and offer a flat hierarchy for success.
Participate in a paid, remote, AI-moderated interview about your IT infrastructure stack.
Walk us through your desktop provisioning workflows from procurement to deployment.
Share your perspective on hardware lifecycle management and supporting distributed teams.
Terac is building the world's largest pool of vetted human experts for AI. It is a small company focused on connecting researchers and AI labs with study participants across industries, languages, and skill sets.
Serve as first point of contact for IT issues, providing tier 1 support via phone, email, chat, or in-person.
Troubleshoot and resolve issues like password resets, account management, and network connectivity while following ITIL priority matrix.
Create accurate tickets, collaborate with IT staff, and contribute to knowledge base articles.
CampusWorks is a consulting firm dedicated to helping higher education overcome business and technological challenges to improve student success. As a large company, it offers a virtual workplace with a focus on work-life balance and community involvement.