Manage and mentor the End User Support Specialist, owning tickets and acting as technical escalation point.
Drive AI and automation across IT support workflows to improve efficiency and reduce repetitive tasks.
Own IT procurement and vendor management, plus ensure reliable IT systems alongside SRE and Security.
Parity builds core blockchain infrastructure, including Polkadot and Kusama, to enable a more secure and decentralized web. Our remote-first, global team develops open-source software, with a culture of autonomy, collaboration, and continuous learning.
Own and resolve complex customer issues from investigation through resolution.
Deliver advanced technical support for Curam applications and related technologies.
Act as escalation point, partnering with Development, Product Management, and Release teams.
Merative provides data, analytics, and software for health and social care, helping governments modernize social programs and serving 187 million people annually. The culture values focus, speed, trust, and inspire, with a remote-first work environment.
Own the service desk and triage IT requests from a fully remote team.
Provision access across Google Workspace, AWS, and SaaS tools, and manage Mac fleet via MDM.
Support security audits and automate repeat work with scripting and AI.
Sure is the first AI-native insurance platform, building enterprise infrastructure that powers insurance distribution, underwriting, and claims automation. The company is an award-winning, fast-growing team with a remote-first culture and a focus on collaboration and innovation.
Lead end-to-end architecture for a healthcare data platform modernization on GCP, driving migration from legacy to cloud-native.
Design data pipelines, analytics, and zero-trust security using BigQuery, Dataflow, Terraform, and API management.
Mentor engineering teams and facilitate architecture workshops with clients and stakeholders.
This partner company specializes in IT solutions, focusing on healthcare data platform modernization on Google Cloud Platform. They foster a collaborative environment with top-tier technology leaders, engineers, and healthcare domain specialists across global delivery networks.
Provide responsive, reliable, and consistent IT service delivery to HHS users, solving computer hardware, software, and network issues via phone, email, or in person.
Meet all Service Level Agreements by diagnosing, isolating, and resolving technical problems, with prompt referrals and escalations to appropriate support teams.
Document, track, and monitor problems in ServiceNow, and recommend system modifications to reduce recurring user issues.
Peraton is a next-generation national security company that delivers mission-critical IT solutions to government agencies, including the HHS OIG. It is a large, mission-driven organization that fosters a team-building culture and a fast-paced, evolving environment.
Support network engineering activities for LANs and WLANs, including surveys and designs.
Configure and install routers, switches, wireless controllers, and access points.
Ensure cybersecurity requirements and support implementation plans.
TekSynap is a fast-growing high-tech company that provides comprehensive information management solutions for Federal Government customers. They prioritize agile technology and offer a competitive benefits package to their employees.
Troubleshoot, install, and maintain end-user hardware and IT infrastructure across sites.
Respond to incidents via ticketing system and monitor alerts from system monitoring platform.
Participate in on-call rotations and travel up to 40% to support manufacturing and retail locations.
Green Thumb is a cannabis company with manufacturing and retail operations across the US. We are a focused team that values learning, growth, and a hands-on approach to IT support.
Maintain DB2 software and associated environments on IBM z/OS mainframe platforms in accordance with STIG and SRG requirements.
Install, customize, upgrade, and maintain DB2 software on mainframe platforms.
Provide technical services and guidance regarding DB2 software, including questions, issues, changes, and upgrades.
A partner company is seeking a DB2 System Admin to maintain DB2 software and database environments on IBM mainframe platforms with a strong focus on security and compliance. The company's size is not specified, but the culture emphasizes documentation, change management, and reliable execution in a regulated environment.
Design scalable and secure solution architectures to translate business needs into technical solutions.
Evaluate technologies and manage technical risks while balancing business value and constraints.
Provide technical leadership and guide development teams through implementation and modernization initiatives.
The company is a technology organization focused on digital transformation and engineering excellence. The team works in agile environments with a culture of continuous learning and collaboration.
Provide break/fix support and drive incident resolution across GTT's global network.
Troubleshoot network issues and perform technical validation and escalation.
Configure network devices, support migrations, and maintain documentation.
GTT is a leading networking and security as a service provider for multinational organizations, connecting people and machines to data and applications anywhere in the world. The company serves thousands of organizations with a focus on reducing IT burden and solving networking and security challenges.