Proactively monitor the health, performance, and throughput of Azure Logic Apps, Service Bus, API Management (APIM), Event Grid, and Azure Data Factory.
Investigate and resolve integration failures, message bottlenecks, and data synchronization issues using Azure Monitor, Log Analytics, and Application Insights.
Actively participate in a 24/7 on-call shift rotation to handle critical P1/P2 production incidents outside standard business hours, with the ability to escalate complex architectural issues to the Lead Engineer.
Tieto Tech Consulting works as a true partner, solving clients’ toughest technology challenges and delivering reliable outcomes that drive measurable results. By merging data, cloud, AI and design with deep industry expertise, they create impactful yet intuitive digital solutions that empower people and move businesses forward.
Provide technical support for customers and internal stakeholders via phone and remote diagnostics.
Troubleshoot complex robotic system issues and escalate when necessary.
Review error logs and RemoteFE reports and coordinate field service activities through Salesforce/CRM.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Our technologies have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Serve as the first point of contact for IT support requests across phone, ticket, and chat channels.
Triage incoming issues, gather diagnostic information, and resolve within Tier 1 scope where possible.
Troubleshoot basic hardware, software, connectivity, and application issues across Windows, macOS, and Microsoft 365.
BetterWorld Technology provides outstanding products and customized solutions with unsurpassed service. They are dedicated to remaining calm under pressure and encouraging respectful dialogue.
Create streamlined automation solutions using Airtable and Zapier for core program management workflows.
Proactively audit and troubleshoot existing workflows to ensure zero operational downtime.
Collaborate across various departments to identify manual bottlenecks and design scalable automation opportunities.
NORY designs learning journeys where children ages 3–12 become risk-taking entrepreneurs, inquisitive problem-solvers, and empathetic leaders. As the leading STEM camp provider in NYC, NORY's mission is to help children develop resilience, inquisitiveness, and empathy through innovative STEM education.
Lead and manage Sage Intacct Construction implementations with minimal oversight.
Provide timely client support and resolve or escalate support cases within 24 hours.
Maintain at least 70% billable utilization by efficiently managing time and client expectations.
Alta Vista Technology is a nationally recognized consulting firm specializing in Sage Intacct and Microsoft Dynamics 365 Business Central. They have completed over 600 implementations and have been on the Inc. 5000 list for seven consecutive years.
Provide prompt and courteous support to internal users, resolving complex issues and documenting root causes.
Use CLI and system logs to diagnose issues, performing HTTP/DNS/network checks.
Maintain SOPs and knowledge articles to reduce resolution times and re-opens.
Equip is a virtual eating disorder treatment program that aims to make effective treatment accessible to everyone. They offer dedicated care teams and are partnered with major health insurance plans, operating in all 50 states.
Lead technical execution across backend, frontend, mobile, AI, and data initiatives
Translate ambiguous product goals into clear technical plans, milestones, owners, and trade-offs
Dive deep into hard technical problems and help drive them to resolution
Sekai is building the TikTok for mini apps — an AI-driven consumer platform where people create, remix, share, and play interactive content instantly. They are a Series A company backed by Khosla, a16z, Mayfield, and A*, with $30M raised to date.
Providing remote IT support and ensuring clients receive top-notch technical assistance.
Handling a range of tasks, from system updates to hands-on troubleshooting.
Playing a critical role in maintaining our high standards of IT service.
Intelligent Technical Solutions is a dynamic and growing company. They value a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset.
Own IT help desk end-to-end, including equipment provisioning and break-fix.
Manage and mature the productivity stack, such as Google Workspace and Slack.
Ship an IT strategy and capability roadmap within your first 90 days.
Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software. They help organizations build faster, stay compliant, and eliminate risk with backing from leading investors and a team of 200+ people.
Manage the day-to-day tactical execution of the Technical Implementation Specialist (T.I.S.) team.
Ensure projects are executed efficiently and timelines and deliverables are consistently met.
Serve as the first line of coordination and support for the T.I.S. team, escalating concerns and removing blockers.
CipherHealth is an award winning software company committed to enhancing care coordination and outcomes across the continuum. Since 2009, CipherHealth’s automated, scalable platform has empowered healthcare organizations to engage patients and care teams at every touchpoint.