Collaborate with virtual account teams as a transformation partner to drive value realization and solution adoption.
Guide customers through their cloud journey using RISE with SAP and Clean Core principles, ensuring cloud qualities and architecture effectiveness.
Serve as trusted advisor to CIOs and other CxOs, mitigating technical adoption risks and aligning business goals with value-driven transformation plans.
SAP is a leader in enterprise applications and business AI, helping organizations run better by uniting business-critical operations across finance, procurement, HR, supply chain, and customer experience. The company serves over 20 industries and 80% of global commerce, with a culture focused on inclusion, wellbeing, and flexible working models.
Provide on-site and remote technical support for USMEPCOM sites, diagnosing network, telecom, cabling, and device issues.
Install, configure, and maintain network equipment, cabling, and end-user devices while documenting actions.
Participate in on-call rotations, outage response, site surveys, relocations, and equipment refreshes.
DecisionPoint Corporation provides IT and mission support services to federal government clients. The company emphasizes customer service, mission readiness, and reliable technical support.
Lead service-desk operations across the USMEPCOM enterprise, managing queues, staffing, escalations, and VIP support.
Use ServiceNow to monitor performance, identify trends, and improve service quality and customer experience.
Coordinate with government leadership and process owners to align activities with IT service management processes.
DecisionPoint Corporation is an IT services company providing enterprise IT support and service-desk operations for government programs. The company emphasizes equal opportunity and affirmative action in its workplace.
Configure, maintain, monitor, and troubleshoot Cisco Nexus data-center switching environments.
Support Cisco ACI fabrics, software-defined networking, and data-center connectivity across enterprise networks.
Participate in outage response, equipment refreshes, and relocation cutovers to ensure secure and reliable network services.
DecisionPoint Corporation is a technology services firm providing network engineering and IT support for federal government programs. The company culture emphasizes equal opportunity and affirmative action, with a focus on mission-critical operations.
Maintain accurate asset records and reconcile equipment across logs, reports, and systems.
Assist with physical inventories, audits, and equipment discrepancy resolution.
Track warranties, maintenance agreements, and support equipment lifecycle and disposition activities.
DecisionPoint Corporation delivers technology and business solutions to government clients. The company emphasizes accountability, compliance, and equal employment opportunity in its operations.
Manage IT assets across lifecycle stages for the USMEPCOM ENLIST program.
Support physical inventories, reconcile asset records, and prepare audit reports.
Coordinate maintenance agreements, warranties, and disposition packages.
DecisionPoint Corporation is a government services contractor providing IT and professional solutions, including asset management support for the USMEPCOM ENLIST program. The company emphasizes equal employment opportunity, pay transparency, and a collaborative, compliance-focused culture.
Provide advanced Tier 1/2 support for incidents involving hardware, software, operating systems, networks, and enterprise applications.
Create accurate ServiceNow records, prioritize and resolve issues, and escalate complex cases or outages.
Guide less-experienced analysts and support VIP, executive, and after-hours operational needs.
DecisionPoint Corporation provides IT and professional services supporting government programs and enterprise clients. The company is an Equal Opportunity and Affirmative Action employer focused on mission-critical delivery and a collaborative culture.
Serve as the initial point of contact for USMEPCOM users, providing Tier 1/2 support for hardware, software, network, and account issues.
Document interactions in ServiceNow, resolve approved first-contact issues, and escalate advanced technical requests.
Recognize potential outage signals and support assigned shifts, including after-hours and surge coverage when required.
DecisionPoint Corporation is a technology services company that supports government programs, including the USMEPCOM ENLIST service desk. It emphasizes customer-focused support, accurate documentation, and collaboration across remote technical teams.
Provide advanced-tier technical support to customers, resolving escalated inquiries and critical issues.
Independently diagnose and troubleshoot complex data integration, connectivity, and platform functionality problems.
Act as a subject matter expert in building automation systems and platform utilization to optimize operational efficiency.
They provide a smart building intelligence platform that helps managers identify inefficiencies, enhance system reliability, and reduce operational costs. Their size and culture are not specified, but the role is part of a technical support team focused on advanced client-facing solutions.
Design, integrate, and sustain identity services using Okta Identity Engine (OIE) for DoD enterprise systems.
Implement secure authentication flows using Okta Embedded SDK, including OAuth 2.0, OIDC, PKCE, and FIDO2/WebAuthn.
Ensure compliance with DoD cybersecurity policies (RMF, STIG, NIST) and support identity lifecycle and automation.
Peraton is a next-generation national security company that delivers mission-critical IT and defense solutions to government agencies and the U.S. armed forces. It is a large enterprise known for tackling complex challenges and supporting every branch of the U.S. military.