Lead enterprise systems administration and integrations, IT support, and firmwide technology learning and AI adoption.
Implement cybersecurity controls, develop technology policies, and translate them into processes and training.
Administer platforms like Microsoft 365, Slack, Zoom, and HubSpot, and oversee employee technology onboarding and offboarding.
Third Plateau is an impact consultancy partnering with philanthropy, nonprofits, and communities to build the infrastructure of change. They are one of Fast Company's Best Workplaces for Innovators, fostering a collaborative and innovative culture with a remote-first approach.
Be the first point of contact for customers, understanding their needs via email, chat, and phone.
Own, prioritize, and troubleshoot complex technical issues, providing excellent solutions.
Develop in-depth knowledge of Sardine's platform and APIs to effectively resolve customer issues.
Sardine is the leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. It's a remote-first team with a culture valuing performance and flexibility, spanning over 6 billion profiled devices.
Own assigned support tickets from start to finish, following detailed procedures to manage user access and resolve technical issues.
Work primarily in HubSpot, Numa's admin tools, and telephony platform to investigate system health alerts and make configuration changes.
Gain practical experience in technical operations, B2B SaaS support, and customer success while collaborating with experienced engineers.
Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents. The company has raised $50 million from leading investors and is recognized as the fastest-growing AI Automotive company, fostering a culture of growth and innovation.
Provide day-to-day technical support to clients remotely via ConnectWise, phone, and other tools.
Respond to and resolve service incidents, creating and improving standard operating procedures.
Ensure high client satisfaction by delivering professional, timely service and meeting KPIs.
CTS provides comprehensive IT solutions for mission-driven organizations, with expertise in supporting nonprofits and education. The company has 90+ employees across the US and other countries, and fosters a culture of growth and innovation.
Provide voice and email technical support following ITIL Incident Management processes.
Troubleshoot applications, printers, MFDs, VPN, password reset, remote control tools, and operating systems.
Interact with internal and external stakeholders, manage ticket lifecycle, and ensure timely closure.
Anovia is an industry-leading technology outsourcing support provider specializing in telecommunications. With over 200 professional experts globally, it serves Fortune 500 companies.
Own the technology roadmap and architecture for a multi-practice law firm.
Lead integrations, automations, and data quality across a 15-platform SaaS stack.
Balance hands-on configuration with strategic planning, vendor management, and team building.
Rosenblum Law is a consumer law firm specializing in estate planning, traffic tickets, and personal injury. They are a growth-focused firm with a modern SaaS stack, seeking their first dedicated technology leader.
Perform pre-event system checks and monitor infrastructure during live professional sporting events.
Troubleshoot Linux systems, networking, and hardware connectivity in real time.
Remotely guide on-site personnel through equipment setup and document technical incidents.
Jobgether is a job platform that uses AI-powered matching to connect candidates with hiring companies. They operate with a focus on objective and fair review of applications, with a team that manages the matching process before sharing top candidates with employers.
Architect and manage secure, scalable enterprise network infrastructure across cloud and on-premises environments.
Design robust network solutions ensuring seamless connectivity, security, and performance.
Configure and optimize Microsoft Azure networking services and Fortinet security appliances.
MAG Aerospace provides mission-critical aviation and technology solutions for defense and government clients. The company is a large employer with a culture focused on security, innovation, and support for digital transformation initiatives.
Serve as trusted advisor to leadership driving functional design and integration strategy.
Lead end-to-end process design across Procure-to-Pay and Retail domains.
Drive governance, risk support and transformation activities for S/4HANA modernization.
Bowhead provides innovative business solutions to federal and commercial customers in engineering, IT, logistics, and procurement. It is a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation serving the DoD and federal agencies.