Administers Microsoft Teams Phone, Amazon Connect, and other enterprise communication platforms to ensure secure, reliable operations.
Provides advanced Tier II/III support, troubleshooting complex voice and infrastructure issues across cloud and on-premises systems.
Drives automation and modernization through scripting, workflow optimization, and cross-functional collaboration to improve service reliability.
ERC Pathlight is a leading treatment provider for eating disorders and mood, anxiety, and trauma-related conditions, offering innovative, evidence-based care nationwide. Founded in 2008, the organization supports over 6,000 patients annually and fosters a collaborative, mission-driven culture focused on expanding access to mental health care.
Troubleshoot customer issues using documentation, tools, and escalation resources to deliver excellent experiences.
Become Smartsheet Product Certified and support customers via email, phone, and chat.
Partner with leaders to exceed performance goals in satisfaction, quality, attendance, and productivity.
Smartsheet empowers teams to manage work seamlessly and scale solutions smarter, now uniting human teams with AI agents. With over 20 years of experience, the company fosters a culture where ideas are heard, potential is supported, and diverse perspectives are welcomed.
Configure, deploy, and validate client environments supporting SaaS upgrade programs.
Execute end-to-end application upgrades, including deployments, configuration, system integrations, and environment readiness activities.
Troubleshoot technical issues across applications, databases, integrations, batch processes, and infrastructure components.
Exadel is an AI-first global tech company with over 25 years of engineering leadership, serving Fortune 500 clients like HBO, Microsoft, Google, and Starbucks. With 2,000+ team members and 500+ active projects, the company fosters a culture of trust, respect, and continuous growth.
Design, implement, and support enterprise network infrastructures including campus, data center, WAN, cloud, and security.
Serve as senior technical resource providing architecture leadership, implementation expertise, and customer consulting.
Lead complex infrastructure projects while mentoring engineers and promoting technical excellence.
Myriad360 challenges and enables employees to achieve great things through a culture of empathy, ownership, and continuous improvement. They are consistently listed among Inc & Crain's 'Best Places to Work' with an accessible executive team and a commitment to inclusion.
Lead complex enterprise-level customer onboardings, designing scalable implementation frameworks and owning the end-to-end lifecycle from handoff to go-live.
Partner cross-functionally with Integrations, Product, Sales Engineering, and Customer Success to align system requirements and delivery timelines.
Guide customers through AI-driven change, champion implementation quality, and mentor junior consultants to elevate delivery standards.
Vic.ai builds AI-powered autonomous accounting software for finance teams, automating invoice processing, coding, and approvals. It is a fast-growing, product-driven company backed by top-tier investors, with a culture emphasizing ownership, accountability, and values like People First and Action over Motion.
Lead end-to-end delivery of mainframe optimization and modernization programs, including ISV migrations and software swaps.
Act as a strategic advisor to enterprise clients, guiding decisions on mainframe transformation and legacy system modernization.
Develop and manage detailed program plans, budgets, timelines, and resource allocations using tools like Jira and MS Project.
Jobgether uses an AI-powered matching process to review applications and share top candidates with hiring companies. They are a recruitment platform focused on efficient, data-driven candidate selection.
Provide technical architecture guidance for SAP and EBS solutions, training analysts on best practices.
Lead global system implementations, ensuring scalability and alignment across all regions.
Oversee vendor management, procurement, and project delivery from initiation to completion.
The Mosaic Company is a leading integrated producer and marketer of concentrated phosphate and potash crop nutrients. We have approximately 13,000 employees globally and are committed to safety, integrity, innovation, and a flexible work-life balance.
Manage day-to-day IT infrastructure and operational services, including networking, servers, cloud services, and endpoint management.
Lead and develop the IT Operations team, fostering accountability, collaboration, and continuous improvement.
Partner with Information Security to implement security best practices, disaster recovery, and business continuity capabilities.
Endeavour is a self-sustaining incubation platform for innovation within a larger ecosystem focused on sustainable infrastructure, developing energy, water, and waste treatment solutions. The company is a hub of change-makers with a strong sense of camaraderie, working to decentralize infrastructure and deploy profitable sustainable technologies.
Administers Azure DevOps configuration, governance, and process templates ensuring CMMI L3 readiness.
Coaches delivery teams on SDLC compliance and work-item hygiene, auditing traceability and gate evidence.
Provides ADO setup strategy, support, training, and reporting to bridge PMO, IMS, and delivery teams.
C5MI is a high-performance consulting firm of SAP and supply chain experts solving complex, mission-critical challenges. The company values accountability, initiative, and continuous growth, hiring top-tier talent in a culture that rewards performance and collaboration.
Provide technical support for AI applications, APIs, and cloud deployments, troubleshooting complex issues and ensuring timely resolution.
Collaborate with engineering teams to escalate and resolve bugs, contribute to documentation and internal tooling.
Participate in global follow-the-sun support operations to assist customers across multiple time zones.
Tavily provides AI-powered solutions for developers and enterprise customers. They are a growing international team with a focus on innovation and customer success.