Diagnose and resolve application issues across the full support stack, including web browsers, services, and databases.
Provide hands-on support for .NET (C#), SQL Server, and Azure cloud environments, logging incidents in Azure DevOps.
Collaborate with users, product, and engineering teams to triage, escalate, and validate fixes for internal customer issues.
Fora Financial is a technology-enabled provider of flexible financing to small and medium-sized businesses. With nearly 200 employees, they foster a family-like, partner-centric culture built on collaboration and passion for success.
Manage and support multiple database platforms including SQL Server, PostgreSQL, and MongoDB, ensuring performance, availability, and reliability across environments.
Design, implement, and maintain monitoring dashboards in Datadog, creating meaningful alerts and defining service-level indicators and objectives.
Optimize database performance, troubleshoot production issues, and implement best practices for maintenance, backups, and recovery.
Prescryptive is a healthcare technology company enabling a direct access marketplace for prescription drugs. As an early-stage company shaking up a big, old-fashioned industry, they offer a growing team environment with a focus on improving health and wellbeing.
Provide stellar tech support to students, faculty, staff, and partners by phone, email, and Slack.
Manage the technology support queue, prioritize and resolve tickets, and escalate complex issues.
Support onboarding of new employees and participate in enhancing technology platforms.
Relay Graduate School of Education is an accredited not-for-profit institution of higher education serving thousands of educators across the country. It is committed to diversity, equity, inclusion, and anti-racism, and prepares teachers and school leaders to ensure educational excellence and equity.
Own end-to-end project delivery, ensuring timelines, milestones, and deliverables are met.
Lead project planning sessions, review vendor contracts, and configure system settings for successful go-live execution.
Provide clear stakeholder communication, identify risks, and drive process improvements including automation.
Lithia & Driveway is the largest automotive retailer in North America, delivering Auto Done Easy through hundreds of store locations and key adjacencies like Driveway, DFC, and GreenCars. A Fortune 500 company, it champions entrepreneurial leadership and a growth-powered people strategy.
Provide functional and technical support to end users working within the Epicor ERP program, managing projects and deliverables.
Coordinate delivery of Epicor ERP implementation across regions to all Trexon business units, interacting with cross-functional teams.
Participate in the full project lifecycle including requirements gathering, design, development, testing, training, and go-live support.
Trexon is a dynamic and growing organization with multiple business units. The company culture values collaboration across diverse teams and continuous improvement.
Implement, manage, and optimize access control systems within an SAP environment.
Ensure security and compliance across enterprise systems.
Manage SAP user accounts and authorizations.
Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers worldwide. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 78,000 people in 54 countries and markets.
Provides product and technical support to customers via telephone or email.
Resolves complex customer questions and issues via escalated tickets.
Partners with Development to research and perform root cause analysis on potential product bugs/defects.
Follett Software partners with educators to advance a bold vision for education, boosting district performance and student success. The company empowers educators with technology that streamlines processes and manages information and resources to improve their schools and increase student success.
Deliver end-to-end implementation and upgrade projects, ensuring alignment with customer requirements.
Provide onsite and remote consulting services, including system installation and configuration.
Conduct client training sessions to support effective adoption of solutions and best practices.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Provide basic customer service and IT support by handling standard inquiries using predefined scripts and procedures.
Log, track, and update incidents and requests in the ITSM system, ensuring accurate documentation and follow-up.
Execute simple change requests within defined change control windows, following established approval processes.
Jobgether is a company that uses an AI-powered matching process. They ensure job applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Serve as the first point of contact for customers, responding to technical and functional support requests across multiple channels.
Investigate, prioritize, troubleshoot, and resolve complex technical issues related to APIs, SDKs, and platform integrations.
Collaborate with engineering teams to escalate and resolve bugs, providing detailed technical context and reproduction steps.
Jobgether is a company that uses an AI-powered matching process to ensure the applications are reviewed quickly, objectively, and fairly against the role's core requirements. They foster a strong focus on autonomy, ownership, and performance-based culture.