Serves as the first point of contact for end-user technical support, both onsite and remote.
Responsible for triaging and resolving a wide range of help desk requests, providing both basic and advanced technical support.
Manages the desktop and laptop environment—covering hardware setup, software installations, updates, and lifecycle maintenance.
Stratus is the market leader in brand implementation and maintenance, transforming how national brands connect with their customers. They have locations across the country and a corporate headquarters in Mentor, Ohio, offering endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.
Responsible for the design, build, testing, training, and support of the Electronic Health Record (EHR) system.
Build and maintain the Epic system and exercise independent judgement and discretion in carrying out day-to-day support related activities.
Perform complex design and analysis tasks related to the hospital business operations.
Prime Healthcare is an award-winning health system headquartered in Ontario, California. They operate 51 hospitals and has more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually with nearly 57,000 employees and physicians.
Provide remote IT support for Microsoft core business applications: Windows Server, Office 365, Exchange, SQL, Terminal Services, Azure, SharePoint.
Support and implement disaster recovery and automated offsite backups via cloud solutions.
Design, implement, and support remote deployment of servers, storage, virtualization, workstations, cloud technologies, and mobile devices.
They support and implement IT infrastructure solutions remotely for diverse client environments. They are professionals with broad technical expertise in systems and networking,who apply technology effectively through virtual environments and remote management tools.
Act as the 3rd-level escalation point for complex technical issues related to CDN and Edge Network products.
Diagnose and resolve advanced issues involving caching, DNS, routing, load balancing, SSL/TLS, and web security.
Take ownership of high-severity incidents (P1/P2) and drive resolution in collaboration with Engineering, Network, and Operations teams.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security. They have 550+ professionals globally and provides a platform that powers digital products used around the world with leading technology partners such as Intel, NVIDIA, Dell, and Equinix.
Serves as the critical liaison between Information Technology Services (ITS) and university departments.
Develops and maintains formal support frameworks that define responsibilities, escalation paths, vendor coordination, and lifecycle management plans.
Evaluates new technology requests to identify ownership boundaries, support requirements, and risk considerations before procurement or implementation.
The University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. The university is an Equal Employment Opportunity Employer committed to inclusion and equal opportunity, offering a competitive and comprehensive benefits program.
Establish and/or maintain systems to record modifications to hardware, software, and documentation.
Maintain allocated, functional, and physical configuration baselines.
Assist with review of engineering change requests to assess impacts.
Diné Development Corporation (DDC) delivers IT, professional, and environmental solutions to advance the missions of federal, state, and tribal government agencies. They build client-centric solutions that solve critical challenges faced by defense, civilian, and healthcare organizations.
Gather and document business requirements, mapping them to capabilities.
Ensure standards, systems, and processes comply with regulatory requirements.
Drive the technical implementation of Recipe Driven Operations for small scale sites.
FUJIFILM Biotechnologies is dedicated to making a real difference in people’s lives by partnering with innovative biopharma companies to develop vaccines, cures, and gene therapies. They foster a culture that fuels passion and drive, with over 70,000 employees globally.
Lead and develop a high-performing IT team of 8-10 FTEs and manage relationships with outsourced support providers.
Oversee IT operations in a mixed Windows and Mac environment within a Microsoft 365 ecosystem and drive AI initiatives.
Own IT budgeting, procurement, and vendor negotiations, while ensuring service delivery excellence for end-user support.
Care Access is working to make the future of health better for all by bringing world-class research and health services directly to communities. With hundreds of research locations, mobile clinics, and clinicians across the globe, they are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.