Configure Verifiable’s Salesforce-based SaaS solutions for customer implementations.
Partner with Implementation Managers to translate customer requirements into clear technical solutions.
Troubleshoot technical issues during implementation, identify root causes, and clearly communicate resolution options.
Verifiable provides a credentialing and network monitoring platform, delivering AI, API, and Software solutions to help healthcare organizations optimize operations. They are a fast-moving, early-stage team of almost 150 employees that values impact and ownership.
Provide excellent customer service by responding to customer issues professionally.
Own assigned issues through the ticket lifecycle management, including triage and problem-solving.
Act as the main coordination point, providing clear communication to customers and stakeholders.
The Adaptavist Group combines teamwork, technology, and processes to help businesses improve. They deliver enterprise software, tailored solutions, and quality services across technology ecosystems. They have flexible, remote-first way of working.
Planning and executing upgrade and migration activities for Cisco Contact Center environments.
Designing, building, and deploying Webex Contact Center (WxCC) solutions, including call flow development.
Troubleshooting and debugging complex environment issues during upgrades or deployment phases.
Burwood Group is a technology consulting firm that helps organizations turn technology into meaningful business outcomes. Founded in 1997, they have grown into a nationwide team of experts committed to making a real difference and believe in ownership, collaboration, and growth.
Lead, mentor, and develop a team of highly skilled Support Engineers, setting clear expectations and providing regular feedback.
Act as a key escalation point, leading responses to incidents and collaborating cross-functionally to improve customer support and reduce commercial risk.
Identify opportunities to improve the customer experience, build strong business cases, and influence stakeholders to drive positive change.
The Adaptavist Group combines teamwork, technology, and processes to help businesses improve. They deliver enterprise software, tailored solutions, and services across technology ecosystems like Atlassian and AWS, employing experts who make change happen from anywhere.
Manage requests and incidents received via phone, email, and ITSM tools.
Log, categorize, diagnose, and resolve support tickets.
Inetum is a European leader in digital services. Its 28,000 consultants and specialists strive to make a digital impact for businesses, public sector entities and society. The company is present in 19 countries and generated sales of 2.5 billion euros in 2023.
Design, implement, manage, and monitor the dedicated High Speed Research Network (HSRN).
Optimize network solutions and improve network performance and security.
Develop tools and processes that can be scaled and shared by IT and NYU faculty researchers.
New York University (NYU) is committed to fostering a diverse and inclusive community. They aim to be among the greenest urban campuses in the country and carbon neutral by 2040.
Manages the planning, design, implementation, and ongoing operation of enterprise technology platforms, including AI-driven capabilities.
Establishes the foundational AI platform, Agent Builder Framework, and enterprise process automation strategy.
Provides leadership to define technology architecture, guide platform engineering, and ensure operational excellence.
Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place.