Meet with decision makers, systems owners, and end users to define requirements and resolve issues.
Review existing systems and develop strategies for improvements.
Prepare reports and recommendations to address potential trouble areas in operating systems.
NASA Federal Credit Union is dedicated to serving the needs of its members by offering a range of financial products and services. They foster a collaborative environment, encouraging professional growth and innovation.
Seeking a unified, comprehensive global HRIS and US/Canada payroll solution.
Manage global personnel data, US/Canadian payroll, benefits, global compliance, and other related HR functions in a consolidated platform.
System must support all HR and payroll needs for all staff, including salaried, hourly, full-time, part-time, temporary employment, field-based, and contract workers across multiple countries.
World Renew is a global faith-based nonprofit organization engaged in humanitarian, disaster response, and community development initiatives. Their workforce includes domestic (US and Canada) and international staff, with overseas staff in approximately 13 countries.
Use of a ticketing system to manage support queries
Atlas Technica shoulders IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, they have grown 100% year over year through an uncompromising focus on service, valuing ownership, execution, growth, intelligence, and camaraderie.
Act as the solutions lead in sales engagements, including discovery, solution design, demonstrations, and proposal development.
Design scalable MES, TMS, QMS, IoT, and operational intelligence solutions using the company’s no-code platform.
Promote platform adoption by showcasing innovation, performance, and operational ROI.
They are a premier supplier of Enterprise Software Solutions (ERP, QMS, & CRM) and related consulting services in North America and Europe. Their customers are leading manufacturers who are looking for industry experience, best practices, and proven methodologies to guide them to successful implementations.
Support specific engagements and implement changes in approaches, methods, services, and/or processes to enhance our organization’s competitiveness and improve efficiencies.
Collect information and source feedback from various members of the team to learn about current processes and where there is room for improvement.
Effectively partner with many different business units and collaborate well throughout the organization.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. They are an innovative company.
Provide Level 1 and 2 problem analysis, research, and resolution of product issues.
Develop and test new software functionality and configuration in UAT.
Create and maintain reports and exports from the software application.
Jobgether is a platform helping candidates get reviewed fairly by employers using AI. The company's AI system identifies top-fitting candidates and shares the shortlist with the hiring company.
Monitor and distribute incoming tickets to ServiceDesk Agents
Ensure customer service is timely and accurate based on KPIs and SLAs
Lead and mentor the ServiceDesk Tier I team, fostering a culture of continuous improvement and excellence
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex situations.
Define and govern enterprise and technical architecture for the grants ecosystem
Lead data and AI architecture strategy aligned with Federal standards
Advise DIS leadership on major technology and investment decisions
FWI is building a team to provide IT transformation and programmatic advisory support for HHS's Office of Grants, ensuring modernization activities across Grants.gov, GrantSolutions, and TAGGS deliver measurable progress toward a unified, secure, and sustainable grants ecosystem. FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment.
Provide real-time support for issues related to Salesforce and other integrated platforms.
Administer and support Salesforce.com, including user management, data import/update, bug investigations, and enhancements.
Manage end-user profile configurations, reporting, dashboards, and permissions.
Motive empowers those running physical operations with tools to enhance safety, productivity, and profitability. They serve nearly 100,000 customers, from Fortune 500 enterprises to small businesses, across various industries.
Design, develop, and maintain Amazon Connect contact flows, leveraging AWS services such as DynamoDB, Lambda, and Lex Bots.
Implement and configure call routing systems, including routing profiles, queues, callbacks, emergency messaging, holiday routing, and dynamic messaging.
Collaborate with onshore/offshore developers and business stakeholders to deliver high-quality solutions tailored to the business needs.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation. They are a values-driven organization with a culture of relentless performance and over 1000 full-time professionals across 25 countries.