Remote Information technology Jobs

• Design, automate, and scale the systems that power our internal operations and employee experience.
• Manage and evolve our SaaS ecosystem, identity platforms, and endpoint management tools.
• Define IT processes, evaluate new tooling, and work cross-functionally with Engineering, People Operations, and Security.

Help scale and transform the IT processes for Grow Therapy. Work on systems integration and scalable infrastructure improvements. Lead cross-functional technical initiatives to deliver solutions that reduce operational overhead.

Serve as the technical owner for complex enterprise accounts. Build trusted relationships with IT, architects, and operations stakeholders. Architect and oversee scalable, secure, observable API integrations.

Install, configure, and maintain SAP systems and related components. Perform system upgrades, patches, and support package implementations. Troubleshoot and resolve SAP Basis-related issues.

Work closely with clients and internal teams to implement technical solutions that optimize business processes and data management. Analyze client requirements, design, and configure data integration solutions. Provide ongoing technical support and ensure successful deployment.

• Design, develop, and maintain EDI/B2B integrations using the Seeburger BIS platform.
• Onboard and support external customers in their EDI implementations.
• Analyze business and technical requirements to deliver robust integration solutions.

• Design technical solutions that meet business needs.
• Configure and develop scripts on the ServiceNow platform in accordance with backlog user stories.
• Process ServiceNow incidents transmitted by functional administrators (level 2 assistance).

• Leading and directing technical work across assigned projects.
• Installing, operating, maintaining, configuring, troubleshooting, and repairing IT systems.
• Supporting the development and management of project plans and deliverables.

Provide first-line support for end-users, resolving technical issues efficiently. Manage incoming service requests, troubleshoot software and hardware problems, and escalate issues as needed. Maintain high levels of customer satisfaction through clear communication, professionalism, and responsiveness.

Assist the client with first level support. Provide support for computer systems in case of hardware and software incidents. Provide support of inventory units as well as support for local network printer systems.