Provide installation and technical support for complex Snap-on products.
Troubleshoot, document, and train internal and external customers.
Make recommendations to improve and enhance products.
Snap-on is known for the quality of their products, but it is the passion and character of their people that make the company a global leader. With diverse talents and a deep pride in the Snap-on family of brands, they drive innovation and create value.
Provide escalated technical support for complex issues impacting end users, applications, and infrastructure services.
Support daily IT support desk operations by using Fresh Service or Assyst and cloud-based services.
Assist in the design, execution, and maintenance of user provisioning and de-provisioning workflows.
Stratus is the market leader in brand implementation and maintenance, they transform how national brands connect with their customers. Every employee is a stakeholder in Stratus' success and the environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.
Support Cloud Platform leadership by maintaining documentation of roadmap priorities and project status.
Coordinate inputs from subject matter experts across Cloud, Product, Security, and Infrastructure to ensure information accuracy.
Coordinate change-management activities, informing all affected teams of timelines, decisions, and impacts.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company, they have a team of 22,500 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.
Provide support to users experiencing product issues or seeking assistance.
Troubleshoot software and platform-related problems reported by users.
Document issues and resolutions within the product support ticketing system.
Equip is a virtual, evidence-based eating disorder treatment program that ensures everyone can access treatment. Since 2019, they have been a fully virtual company with a highly-engaged, passionate, and diverse team.
Act as the functional subject matter expert for Workday HCM, Benefits, and Compensation modules.
Collaborate with cross-functional stakeholders to gather business requirements and translate them into detailed functional specifications.
Design, build, and support Workday integrations including Studio, PECI, EIB, and Core Connectors.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Understand customers business requirements and how the product can meet them.
Conduct implementations, including process development and go-live support.
Provide guidance to customers on system usage through training.
Trupanion is a leading provider of medical insurance for cats and dogs in North America. They offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to be the very best version of themselves.
Review IT service tickets for completeness and accuracy.
Identify missing information in tickets and flag quality issues.
Support improvement initiatives related to ticket quality.
KOSTAL Group is a global, family-owned German company that develops market-leading solutions for the solar and automotive industries. The company was established in 1912 and employs about 20,000 people at 47 locations in 22 countries.
Provide advanced troubleshooting and resolution for Radiology IT systems, ensuring minimal system downtime.
Partner with clinical and IT stakeholders to optimize system workflows and address technical challenges.
Maintain and troubleshoot DICOM, HL7, and other healthcare interoperability standards.
Intelerad streamlines the flow of information and simplifies complex processes in medical imaging. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries, empowering nearly 2,000 healthcare organizations.
Analyzes, models, writes/modifies, and supports software source code.
Provides primary legacy platform support (COBOL on HP3000).
Assists with related ETL/Python-based migration development.
Vericast is the financial institution (FI) performance partner. They help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people.
Providing user support for technical issues (remotely).
Monitoring systems and responding to requests.
Basic database administration.
Futurum Technology helps startups get things done. They employ more than 50 IT specialists and aim to help people and companies around the world develop and improve IT solutions.