Assess the current Jira Data Center setup, including projects, workflows, custom fields, and user permissions.
Define the migration scope and identify critical tasks (e.g., data cleanup, user management).
Develop migration strategy and detailed timeline.
DMI is a leading provider of digital services and technology solutions that supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results.
Plan and execute System Administrative tasks related to ServiceNow ITOM platform operations.
Manage and maintain CMDB data quality, CI lifecycle, and data governance in alignment with ITIL v4 guidelines and federal standards.
Configure and maintain MID Servers, Service Graph Connectors, and REST/SOAP API integrations.
They are a dynamic community of experts fully committed to advancing their customers' missions, fostering professional growth, and making a positive impact on their communities. They are a close community of experts that pride themselves on creating an environment defined by teamwork, dedication, and excellence.
Design and enhance proactive monitoring capabilities for AWS Amazon Connect CCaaS platforms.
Collaborate with developers, architects, and platform owners to establish logging standards.
Troubleshoot and resolve production incidents, performing root cause analysis and implementing preventive measures.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world's largest enterprises and retain nearly 1000 full-time professionals with an annual growth rate exceeding 25%.
Designs, develops, configures, and enhances TSA's ServiceNow platform supporting approximately 80,000 users.
Implements core ITSM processes and ITOM capabilities to provide visibility into its hybrid infrastructure.
Supports platform health and continuous improvement by managing instance upgrades, plugin administration, and performance tuning.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. They focus on end-to-end managed IT services and support public sector agencies and commercial enterprises around the globe, being recognized as a Top Workplace committed to delivering secure and cost-effective solutions.
Act as the final reviewer for all system changes, ensuring every Flow, Apex trigger, and integration adheres to enterprise-grade design patterns.
Independently drive the bi-weekly sprint cycle, moving from a "support" mindset to a "Product Ownership" mindset where you prioritize high-impact architectural stability over ad-hoc requests.
Work closely with Legal and Finance to ensure Salesforce meets federal banking charter standards for data segregation and auditability.
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. The company has over 600 employees and is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion.
Manage end-to-end service delivery and operations, both upstream with tier 1 carrier partners and downstream with customers.
Provide phone and email support to all customers, delivering professional and technical assistance during the provisioning of services.
Handle escalated trouble tickets by diagnosing and resolving voice and network faults, while mentoring staff to deliver high-quality service.
Bettersource is the leading provider of global staffing and outsourcing solutions to companies in Australia & New Zealand. They offer an unparalleled work culture where output is valued over location.
Assist clients with technical issues via phone, email, and chat, building relationships and finding solutions with exceptional customer service.
Gain exposure to a wide variety of products and services, assisting clients with hardware, software, peripherals, and specialized dental imaging products.
Manage routine maintenance and installations for clients throughout the country, providing ongoing user training and self-fix solutions.
Darkhorse Tech provides comprehensive Dental-Specific IT services to clients, including ongoing support, startup projects, expansions, and software & hardware sales. They have over 13 years of experience, service roughly 1400 clients nationwide, and continue to see massive growth while focusing on maintaining unparalleled support.
Provide operational support to production practices and issues and suggest areas for improvement.
Monitor, review, troubleshoot, and correct EDI issues and make necessary changes to prevent the same issues from reoccurring.
Analyze business processes and ensure compliance with controlled processes according to established protocols.
DentalXChange provides electronic data interchange (EDI) solutions for the dental industry. They are committed to creating an inclusive environment for all associates.
Research, and diagnose complex software issues raised by clients/members
Develop, and test SQL queries to aid in the investigation and analysis of issues
Examine error logs and database content to determine the cause of a problem
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.
Provide technical phone support to customers and field personnel, including Sales, Service, Marketing, etc.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
Drive resolution of all product performance issues until acceptable solution is identified and implemented or it is determined escalation is necessary.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.