Lead the implementation and configuration of EHR software solutions for LTPAC customers, translating business requirements into effective system setups.
Deliver high-quality training and change management support to ensure user adoption and maximize value from the solution.
Act as the principal liaison between customers and internal teams, managing project communication and resolving configuration issues.
PointClickCare is a healthcare technology company that provides electronic health record (EHR) solutions for long-term and post-acute care providers. It is a large enterprise with a collaborative culture, offering remote work flexibility and a focus on employee development.
Own complex, ambiguous, or sensitive employee technology issues through resolution, coordinating with cross-functional teams.
Participate in a regular support queue rotation while maintaining dedicated time for service improvements.
Build and maintain AI-assisted playbooks, automations, triage workflows, and self-service experiences.
1Password is a cybersecurity company that provides enterprise password management and unified access management. With over 180,000 businesses and $400M in ARR, they are a remote-first, human-centric organization recognized on the Forbes Cloud 100.
Administer and maintain the monitoring infrastructure (SCOM, Checkmk, Elastic) ensuring stability, updates, and performance.
Develop integrations, automations, and ad-hoc monitors using scripting and programming languages.
Provide guidance to Tier 1 staff, create reports, and participate in on-call rotation for support.
UNICC is the core shared service provider for the United Nations system, delivering agile, cost-effective, and UN-audit compliant digital business solutions. The monitoring team comprises 10 dedicated professionals, fostering a collaborative and autonomous culture.
Design, build, and maintain automation scripts and workflows (PowerShell, Python, Bash) to streamline IT service delivery.
Administer and support enterprise identity and collaboration platforms such as Okta, Microsoft Entra ID, Intune, and Microsoft 365.
Partner with Service Desk, Infrastructure, and Security teams to identify recurring manual tasks and turn them into automated solutions.
Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. With over 40,000 companies trusting the platform and representing over $50 billion in annual GMV, we offer a transparent, inclusive culture with remote-first working and comprehensive benefits.
Lead the gathering of business, functional, and technical requirements for establishing an identity platform powered by Okta.
Work with customers to document technical and functional requirements and support creation of project plans.
Participate as a member of the professional services delivery team to translate requirements to designs and provide technical leadership.
Okta is a leading independent provider of identity for the enterprise, enabling organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations and more than 19,300 customers, Okta fosters a culture of innovation and customer success.
Provides advanced technical expertise for enterprise infrastructure, cloud, and cybersecurity.
Administers Microsoft 365, Azure, VMware, Active Directory, and networking technologies.
Supports CMMC compliance, NIST 800-171, and secure configuration management.
Tlingit Haida Tribal Business Corporation (THTBC) delivers mission-critical services to federal clients globally. With over 35 years of experience, they are committed to generating meaningful economic opportunity for the Tlingit & Haida Tribes of Alaska.
Provide Level 1 and Level 2 technical support to PAR's customers, diagnosing and resolving hardware and software issues remotely.
Coordinate field service dispatch and support new system installations, staging, and commissioning.
Prioritize and manage support cases, determining when escalation or field service is required.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions to over 100,000 restaurants in more than 110 countries. They embrace a 'Better Together' ethos and focus on delivering unified customer experience solutions.
Administer and maintain SharePoint Online sites, Lists, Libraries, permissions, and access.
Troubleshoot and resolve SharePoint issues, including permissions and configuration problems.
Support SharePoint migrations, restructures, and Microsoft 365 integration.
Assist World is a U.S.-based professional services firm. They offer a fully remote work environment with no time tracker and a focus on Microsoft 365 administration.
Own the architecture and operation of Arcadia's go-to-market technology ecosystem, including Salesforce, Planhat, and RocketLane.
Design, build, and deploy solutions across the stack, from declarative automation to custom integrations and AI agents.
Partner with Sales, Marketing, and Operations stakeholders to translate process needs into reliable systems.
Arcadia is a healthcare technology company that transforms complex data into a unified foundation for health, helping organizations deliver better care and lower costs. They are a growing team of fiercely driven individuals committed to making healthcare more sustainable, with a remote-friendly culture.
You will master CAD/BIM software to create detailed engineering designs for data centers.
You will serve as design authority on projects, driving high-quality outcomes and pioneering solutions.
You will lead smaller projects from inception to completion, ensuring meticulous attention to detail.
Olsson engineers and designs solutions that improve the world around us. They are a people-centric firm with a culture that encourages growth and creativity, and they have been in business since 1956.