Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology.
Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience.
Develop or work with a developer to deliver application break fixes for critical product defects
Rimini Street, Inc. is a global provider of end-to-end enterprise software support, products and services, and the leading third-party support provider for Oracle and SAP software. They have over 5,300 signed clients and over 2,000 team members in 23 countries, fostering a culture of mutual respect and collaboration.
Function as a managerial AWS subject matter expert for a federal agency.
Provide technical leadership, architecture guidance, and hands-on expertise across cloud initiatives built on Amazon Web Services.
Support cloud strategy, design scalable solutions, and ensure adherence to best practices in security, cost optimization, and performance.
Reveille Group is a strategic advisory consulting firm with offices in Washington, DC. They are focused on providing their diverse clients with innovative solutions including technical analysis and development and prioritize a work-life balance.
Works closely with stakeholders to drive project delivery and ensure the adoption of Sakon’s technical and functional solution(s).
Identifies, tracks and manages program level risks, activities, and issues creating client and partner score cards and project status reports.
Leads and manages end-to-end integrations Projects with ServiceNow and related enterprise systems.
Sakon delivers mobility software solutions and services to domestic and global clients. They focus on client projects delivered as defined within agreed to contracts.
Receive, own, and resolve support tickets raised by Inixion clients.
Use remote access tools to diagnose and troubleshoot issues directly within client environments.
Liaise with internal departments to drive swift resolution of outstanding issues.
Inixion is a Sage partner with a track record of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing.
Receiving & processing requests per alerts & calls, within the defined SLA.
Clarification of the incoming request with Customers, ticket creation and routing of the ticket to L2 Engineer.
Timely reaction to calls alerts Following support procedures and participation in procedures improvement
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They retain nearly 1000 full-time professionals, experiencing an annual growth rate exceeding 25% with a culture of Relentless Performance.
Implement and support Azure and AWS cloud networking.
Configure and manage Fortinet and Cisco network solutions.
Monitor network performance, availability, and security across cloud environments.
National Debt Relief, founded in 2009, aims to help consumers deal with overwhelming debt. They are a debt relief provider that has assisted over 450,000 people settle over $10 billion of debt and are rated A+ by the Better Business Bureau.
Supports configuration management processes for systems and documentation.
Assists with maintaining configuration management repositories and version control.
Supports configuration change control activities, including documentation and tracking.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted solutions to protect our nation and allies.
Design governance frameworks and deliver practical solutions.
Develop policies to support secure and compliant collaboration.
They are a company offering a Senior M365 Data & Compliance Consultant position. They seek someone to help organizations bring order to complex environments.
Oversee all technical aspects of the company including Software Development, Machine Learning, Dev Ops & Infrastructure, Support Engineers, and Product Management.
Build new products and enhance our SaaS software solutions.
Help move the team further in the direction of AI development by getting hands-on and showing the way.
Gaggle is a student safety solution that helps prevent bullying, school violence, and suicide. They have about 160 full-time, fully remote employees and are privately owned with no outside investors, allowing them to prioritize the needs of students and schools.
Provide Tier 2 support for Intuitive digital products and networking solutions.
Collaborate with clinical and IT personnel at hospitals and accounts.
Maintain knowledge of all Intuitive products and follow policies.
Intuitive started with a simple idea: what if surgery could be less invasive and recovery less painful? As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide. The problems we solve demand creativity, rigor, and collaboration.