Support the development, organization, and improvement of digital apps, customer-facing technology, platforms and tools used across the business.
Assist in gathering requirements, defining project tasks, and maintaining project timelines under guidance from senior team members.
Drive the development and implementation of innovative digital solutions that enhance client engagements and optimize app solutions
WSH is the parent company for leading brands operating in the catering and hospitality sectors. They operate in diverse sectors, including public spaces, workspaces, and education, with a central support office providing various services to the group companies, each retaining its own personality across catering and hospitality markets.
Oversee and implement switch provisioning across multiple sites.
Engineer Netscaler to support hosting mission-critical systems and end-user Wi-Fi authentication.
Manage LAN/WAN routing protocols and perform port and network capacity management.
Empower AI provides AI solutions to federal agencies, helping them enhance their workforce's potential. They have three decades of experience and are headquartered in Reston, VA, focusing on Health, Defense, and Civilian missions.
BHG Financial provides leading-edge financial solutions to accomplished professionals, small businesses, and institutions. They have a legacy as a leader in the financial services space, building upon success through innovative financial solutions and personalized concierge service.
Provides first contact for moderately complex customer inquiries via phone calls, emails, and web submissions
Assist customers in resolving technical problems with Windows desktop applications, VPN software, PIV credentials, mobile apps, and hardware issues
Follows up with customers to ensure that customer inquiries are resolved in the agreed upon time frame
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. They solve complex problems with innovation and agility to create meaningful, transformative, and enduring change.
Designs business-focused solutions in ServiceNow to ensure systems meet requirements.
Partners with Business Analysts, ServiceNow Administrators, and Developers to produce technical specifications.
Leads or participates in discovery calls and workshops as a ServiceNow subject matter expert to identify business needs.
Connection guides the connection between people and technology. They have a team with a multitude of backgrounds, experiences, and perspectives, which drives them to innovate and create technology solutions that stand apart from the crowd.
Own athenahealth as a core operating system and system of record.
Serve as the final authority on configuration changes affecting clinical workflows, billing, reporting, and integrations.
Ensure athenahealth safely supports new programs, markets, and care models.
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations.
Contribute to the Professional Services team by providing excellent customer service/support and execute on project implementations
Review, analyze, and evaluate customer business requirements and solution objectives, being attentive to potential scope creep
Lead implementation specific activities and conduct meetings with new and existing customers
Revalize empowers manufacturing businesses to better design, model, develop, and sell—powering greater outcomes across the entire manufacturing value chain. Revalize serves more than 16,000 global customers and is a portfolio company of TA Associates and Hg.
Manage day-to-day operations, developing policies and monitoring budgets.
Provide technical guidance to the team, ensuring efficient execution of IT initiatives.
Lead the implementation of Cisco Software-Defined Access (SDA) and network automation.
CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually.
Engage in platform administration, configuration, and development.
Deliver value in a large, complex fast-paced environment.
Support, administration, configuration, and development to meet customer needs.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. They deliver trusted, highly differentiated solutions and technologies to protect our nation and allies, operating at the critical nexus between traditional and nontraditional threats.
Responds to incidents and requests, performs diagnosis, troubleshooting and critical thinking.
Completes tasks and associated documentation within committed timeframes, and effectively communicating across teams.
Seeks to identify repeatable issues or requests and perform continuous process improvement activities to ultimately improve customer satisfaction experience.
CommonSpirit Health builds a healthier future for all through integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states.