Manage and maintain AV equipment, including setup and troubleshooting.
Provide technical support during meetings, conferences, and events.
Collaborate with event organizers to understand AV requirements.
Twilio is shaping the future of communications, delivering innovative solutions to businesses and empowering developers worldwide to craft personalized customer experiences. They are dedicated to remote-first work with a strong culture of connection and global inclusion, making a global impact each day.
Investigate, diagnose, and resolve intricate technical issues related to API integrations, databases, servers, and containerized applications.
Serve as the primary technical point of contact for customer inquiries, providing clear, concise, and empathetic communication.
Partner closely with Engineering, Product, and Sales teams to escalate bugs, feature requests, and critical incidents, ensuring timely resolution.
Cresta's platform combines AI and human intelligence to help contact centers discover customer insights and empower every team member. They have assembled a world-class team of AI and ML experts and are backed by top-tier investors, recognized by Forbes and Bain Consulting as one of the top private AI companies.
Serve as the top-tier technical expert to resolve complex issues across endpoints, identity, networks, and core business applications, documenting root causes and scalable solutions.
Maintain strong security and compliance across all IT workflows, applying data security principles (e.g., MFA, least-privilege access) and ensuring all records (tickets, assets, changes) are audit-ready.
Mentor junior team members, providing guidance and stepping in to handle frontline support during high-volume periods.
Equip is a virtual eating disorder treatment program that aims to ensure everyone with an eating disorder can access effective treatment. Founded in 2019, Equip has a highly-engaged, passionate, and diverse culture, operating in all 50 states and partnering with most major health insurance plans.
Serve as the primary technical point of contact for customers and internal stakeholders on cloud contact center solutions
Design and deliver end-to-end solutions, including discovery workshops, requirements gathering, and technical design documentation
Analyze business and technical requirements to define scalable and efficient architectures
Miratech helps visionaries change the world. They are a global IT services and consulting company that brings together enterprise and start-up innovation. Miratech retains nearly 1000 full-time professionals, and their annual growth rate exceeds 25%.
Responsible for customers establishing a technical foundation in the ServiceNow Platform and designing solutions that deliver outcomes.
Guides ServiceNow, partner and customer employees on the engagement team to provide a solution designed for long-term success.
Works with the customer across executive, platform owner, enterprise architects, and development teams during implementation of solutions.
ServiceNow is a global market leader providing AI-enhanced technology. They empower organizations to find smarter ways to work by connecting people, systems, and processes and serve over 8,100 customers, including 85% of the Fortune 500®.
Lead multi-workstream coordination efforts for technology implementation initiatives.
Support Agile development cadence activities including Program Increment (PI) planning.
Facilitate stakeholder coordination and communication across VA program offices.
Artemis supports the Department of Veterans Affairs (VA) Community Care Network Next Generation (CCN NG) and Veterans Family Member Program (VFMP) through Electronic Data Interface (EDI) Support Services. They are seeking proactive systems thinkers who thrive in complex, matrixed federal healthcare environments.
Partner with clinical stakeholders to align workflows and system design.
Lead, coach, and manage clinical application analyst teams.
Prime Healthcare is an award-winning health system headquartered in Ontario, California. It operates 55 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0 million patient visits annually and has over 60,000 employees and physicians.
Administer and maintain the Salesforce platform, ensuring high availability and performance.
Design and implement configurations using Salesforce standard tools (Flows, validation rules, layouts, automation).
Ensure high data quality, consistency, and system integrity.
Redcare Pharmacy is Europe’s No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to their vision “Until every human has their health”.
Provide technical support for hardware, software, systems access, and collaboration tools.
Troubleshoot and resolve escalated IT issues related to laptops, operating systems and SaaS platforms.
Manage onboarding and offboarding processes, including device provisioning, account setup, and permissions.
INNERGY is transforming the woodworking industry with cloud based ERP software designed exclusively for custom manufacturers, helping businesses operate smarter and more efficiently. As of 2016, they are a globally distributed team of 200+ professionals valuing collaboration, creativity, and ownership.