Administer core IT systems including MDM, Google Workspace, and identity management with a focus on NIST and CMMC compliance.
Lead IT projects from scoping through execution, such as SaaS tool rollouts and endpoint compliance initiatives.
Provide Tier 2 and Tier 3 helpdesk support and manage endpoint lifecycle and user access workflows.
Defense Unicorns delivers secure software solutions for federal customers by streamlining software delivery. Their team consists of innovators, software engineers, and veterans with decades of experience in the federal market.
Serve as the dedicated technical Systems Engineer for assigned MSP/SP accounts, building deep relationships across technical, operational, and executive teams.
Lead solution design, technical presentations, demonstration, and Proof of Concepts to accelerate deal velocity and expand revenue with partners.
Develop and deliver enablement programs across MSP/SP teams to position, sell, deliver, and support Arista-powered managed services.
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. The company has earned awards for Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance, and is committed to innovation and inclusion.
Provide first-line technical support to end-users via phone, email, and chat.
Diagnose and resolve hardware, software, and network connectivity issues.
Document and track incidents using ServiceNow, escalating complex issues as needed.
XTIUM builds IT solutions and provides a culture that empowers employees to achieve their best in a dynamic, fast-paced environment. The company is a global team of diverse professionals focused on excellence and continuous improvement, with a collaborative and accountable culture.
Conduct complex geospatial analyses using transportation-related data sources, including lidar, imagery, and GIS databases.
Lead geospatial projects, manage tasks and timelines, and mentor junior staff.
Ensure deliverables meet technical, quality, and client-specific requirements through rigorous quality control.
NV5 is a global technology solutions and consulting services company. With over 4,500 professionals in more than 100 offices worldwide, NV5 values diversity and collaboration, employing Professional Engineers, Land Surveyors, Architects, GIS Professionals, and more.
Design, build, and implement robust infrastructure solutions aligned with business needs and security best practices.
Automate resource deployment, compute and storage allocation, and optimize delivery of key infrastructure services.
Troubleshoot escalated issues, perform root-cause analyses, and drive process improvements using AI and automation.
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations through solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland has grown to nearly 4,000 employees with a culture focused on employee initiatives, wellbeing, and innovation.
Provide Level 3 support for network, server, virtualization, and infrastructure issues aboard cruise ships.
Support VMware-to-Hyper-V migration initiatives using Veeam technologies.
Install, configure, and troubleshoot Cisco routing, switching, wireless, and firewall environments.
Connection is an IT solutions provider that helps businesses manage technology challenges. The company offers a supportive culture and progressive benefits.
Develop and implement a multi-tenant Cloud strategy for Managed Services offering.
Design cloud reference architectures and document standardized infrastructure patterns and best practices.
Collaborate with Security and Operations teams to define security best practices and automate compliance.
Smile Digital Health provides a FHIR-based data liberation platform that makes it easy for healthcare stakeholders to collect and exchange data. They were ranked #19 on Deloitte's Technology Fast 50 for 2024 and foster a culture of respect, inclusion, and diversity.
Partner with Marketing, Sales, Finance leaders to identify repetitive workflows for AI automation and build AI agents using no-code/low-code platforms.
Run discovery sessions to map current workflows and document pain points, owning the full delivery lifecycle from prototype to handoff.
Maintain a prioritized automation backlog and build an internal AI Agents enablement program with workshops, templates, and coaching.
Loadsmart is a growth-stage technology company valued at over $1 billion, using innovative technology to reinvent the future of freight by helping shippers, brokers, warehouses and carriers move more with less. With headquarters in Chicago and a globally distributed remote team, we attract top talent committed to driving meaningful change, seeking professionals who embody curiosity, clarity, results, commitment, and teamwork.
Field inbound tickets, calls, and chats from court reporters using Maggie, resolving common issues like account access and configuration in real time.
Triage incoming issues, coordinating with Magna IT teammates or filing bug reports with the engineering pod when the root cause is hardware or a product bug.
Build knowledge bases, runbooks, and training material from scratch while taking on-call shifts for P0 emergencies during live depositions.
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. They are roughly doubling their user base over the next year and creating their first dedicated support team for the product, offering a collaborative and fast-paced culture.
Serve as an escalation point for Remote Support Engineers and provide advanced troubleshooting across client environments.
Troubleshoot and resolve issues related to Microsoft 365, Entra ID, networking, VPNs, enterprise applications, workstations, and backup operations.
Maintain accurate ticket documentation, provide timely client updates, and contribute to knowledge base development and process enhancements.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services to growing, highly regulated organizations, delivering secure and dependable IT environments built to scale. The company has strengthened its leadership team and focuses on long-term client outcomes, building a team of professionals who value quality, ownership, and continuous improvement.