Provide technical support for internal employees across a global remote-first company.
Troubleshoot and resolve hardware, software, access, VPN, Citrix, and system-related issues.
Manage user accounts, permissions, and access provisioning in Google Workspace and Active Directory.
Social Discovery Group (SDG) unites millions of users on dozens of social discovery products, solving loneliness and disconnection. With 1000+ professionals globally, SDG has a presence in 150+ countries and has been recognized as a "Great Place to Work".
Deliver Microsoft Copilot workshops, immersion sessions, and enablement engagements for clients across multiple industries.
Independently coordinate assigned workshops and enablement engagements from kickoff through completion.
Collaborate with leadership to mature and scale AI-focused workshop and adoption offerings.
Netrix Global provides the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators.
Troubleshoot and resolve operational issues across applications, databases, and cloud-hosted environments.
Design, develop, and maintain applications using C#, Python, JavaScript, and React.
Support cloud-based environments and hosted applications, assisting with deployments and upgrades.
AccelOne helps companies build scalable, high-impact digital solutions through world-class software engineering and technology services across the U.S. and Latin America. It fosters a dynamic and fast-paced environment where operations, cloud infrastructure, applications, and development intersect.
Configure Verifiable’s Salesforce-based SaaS solutions for customer implementations.
Partner with Implementation Managers to translate customer requirements into clear technical solutions.
Troubleshoot technical issues during implementation, identify root causes, and clearly communicate resolution options.
Verifiable provides a credentialing and network monitoring platform, delivering AI, API, and Software solutions to help healthcare organizations optimize operations. They are a fast-moving, early-stage team of almost 150 employees that values impact and ownership.
Provide excellent customer service by responding to customer issues professionally.
Own assigned issues through the ticket lifecycle management, including triage and problem-solving.
Act as the main coordination point, providing clear communication to customers and stakeholders.
The Adaptavist Group combines teamwork, technology, and processes to help businesses improve. They deliver enterprise software, tailored solutions, and quality services across technology ecosystems. They have flexible, remote-first way of working.
Planning and executing upgrade and migration activities for Cisco Contact Center environments.
Designing, building, and deploying Webex Contact Center (WxCC) solutions, including call flow development.
Troubleshooting and debugging complex environment issues during upgrades or deployment phases.
Burwood Group is a technology consulting firm that helps organizations turn technology into meaningful business outcomes. Founded in 1997, they have grown into a nationwide team of experts committed to making a real difference and believe in ownership, collaboration, and growth.
Lead, mentor, and develop a team of highly skilled Support Engineers, setting clear expectations and providing regular feedback.
Act as a key escalation point, leading responses to incidents and collaborating cross-functionally to improve customer support and reduce commercial risk.
Identify opportunities to improve the customer experience, build strong business cases, and influence stakeholders to drive positive change.
The Adaptavist Group combines teamwork, technology, and processes to help businesses improve. They deliver enterprise software, tailored solutions, and services across technology ecosystems like Atlassian and AWS, employing experts who make change happen from anywhere.
Manage requests and incidents received via phone, email, and ITSM tools.
Log, categorize, diagnose, and resolve support tickets.
Inetum is a European leader in digital services. Its 28,000 consultants and specialists strive to make a digital impact for businesses, public sector entities and society. The company is present in 19 countries and generated sales of 2.5 billion euros in 2023.