Remote Information technology Jobs

• Own the platform architecture for private and sovereign cloud platforms, including control plane, compute, storage, and network.
• Produce design documentation, deploy and upgrade using Kolla-Ansible, and integrate storage, networking, identity, and load balancing.
• Act as third-line escalation, lead root cause analysis, and support pre-sales as a technical expert.

Software Mind develops solutions that make an impact for companies around the globe. They build cross-functional engineering teams and have a culture that embraces openness, respect, and grit, combining employment with enjoyment.

• Diagnose and resolve technical issues for QAD products, including installations and configurations.
• Manage escalated cases and perform Progress DBA tasks for database optimization.
• Collaborate with cross-functional teams and document solutions for knowledge sharing.

QAD is building a SaaS platform for manufacturing and supply chain management. They are a growing company with a focus on diversity and inclusion.

• Automate repetitive tasks using Power Automate, PowerShell, Microsoft Graph, and Logic Apps to eliminate manual tickets and build self-service solutions.
• Manage the M365 tenant as a platform with configuration as code, version control, peer review, and deliberate rollouts, ensuring security and compliance.
• Keep core Exchange Online and Entra ID operations running smoothly, handle Tier-3 escalation, and reduce human intervention through better defaults and automation.

Cornerstone Building Brands is the largest manufacturer of external building products in North America, with over $6 billion in annual revenue and nearly 20,000 employees. The company operates 70+ manufacturing facilities and a network of 80+ distribution centers, focused on windows, siding, roofing, and metal accessories.

• Triage and resolve Tier 1 tickets in Intercom, escalating with clear repro steps and affected accounts.
• Support learners in Slack with access, login, enrollment, and navigation questions.
• Cover the internal TechOps help channel during assigned windows and hand off open items cleanly.

Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work. They are on track to generate $1B in wage gains by 2025 through their fast, flexible solutions.

• Lead and elevate a helpdesk and sysadmin organization from reactive support to a proactive, process-driven internal service team.
• Establish a reliable, automated, and audit-ready employee onboarding and offboarding program that works flawlessly across departments.
• Drive process design, operational rigor, and security-minded systems thinking while developing a high-performing team.

OpenSesame is a trusted partner for Workforce Reinvention in the age of AI, delivering integrated software, curated content, and expert services. They are a remote-first company with a focus on learning and growth, fostering an inclusive and diverse culture.

• Develop deep product knowledge to provide guidance and support to customers on new features and best practices.
• Act as point of contact for technical support, troubleshooting issues with quick turnaround and managing escalations with internal teams.
• Solve complex problems collaboratively, conduct customer training sessions, and gather feedback to improve the product experience.

C1 is the control plane for the agentic enterprise, securing human and non-human identities and automating access to accelerate AI adoption. They are a growing team with a collaborative culture focused on supporting each other and solving complex problems.

• Administer and continuously improve Salesforce CRM and CPQ, ensuring reliable operations for sales and service teams.
• Manage users, profiles, permissions, objects, fields, layouts, validation rules, flows, reports, and dashboards.
• Collaborate with Sales, Marketing, Service, and IT teams to translate business requirements into scalable Salesforce solutions.

The partner company is seeking a Salesforce Administrator to manage their CRM and CPQ systems. The company operates in a collaborative, cross-functional environment with a focus on sales and service operations.

• Lead end-to-end implementations of Board EPM for enterprise clients, from discovery through deployment and user enablement.
• Translate FP&A processes into scalable Board models and functional solutions, turning complex financial planning into technology.
• Facilitate workshops and collaborate with cross-functional teams to ensure successful delivery and client adoption.

The company is a high-growth EPM practice delivering modern planning and performance-management solutions to enterprise clients. They offer a fully remote work environment and opportunities for professional growth and mentorship.

• Provide 2nd level support for Unix server-side applications and assist application administrators.
• Plan and coordinate application version upgrades, migrations, and operating system changes.
• Manage ITIL processes including incident, change, and problem management throughout the application lifecycle.

Deutsche Telekom IT Solutions is a subsidiary of Deutsche Telekom Group, providing IT and telecommunication services. With over 5,300 employees, it has won awards for educational cooperation and ethical practices, and continuously develops its sites in Hungary.

• Install and configure OpenStack components using Kolla-Ansible in line with approved designs.
• Handle second line incidents, service requests, and maintain configuration repositories.
• Automate repeatable work with Ansible and CI pipelines, and participate in on-call rotation.

Software Mind develops solutions that make an impact for companies around the globe. The company builds cross-functional engineering teams that take ownership and crave more, with a culture that embraces openness, acts with respect, shows grit & guts, and combines employment with enjoyment.