You will work with industry leading customers in maintaining Illumio’s technology deployments
You will be responsible for logging and updating cases, informing customers of the case status and providing solution(s) as they become known, in a professional, timely manner, over the lifetime of the support request
Escalation Engineers need to understand customer systems and configurations. Analyze problems/defects and recommend solutions
Illumio is a leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. They are powered by the Illumio AI Security Graph, their breach containment platform identifies and contains threats across hybrid multi-cloud environments.
Lead the Process Improvement & Integration team to drive operational excellence across Hotel Care services globally.
Ensure standardized Service Management processes and efficient service delivery to hotels worldwide.
Define overall ITSM/ESM strategy and framework for Hotel Care, overseeing process standardization and integration.
Accor Tech & Digital drives Accor's technology, digital business, and transformation, with 5,000 talents delivering tech and digital experiences to guests, hotels, and staff across 110 countries. They shape the future of hospitality with intelligence and innovation.
Develop new skills and become a subject matter expert in Accela technology.
Identify solutions for customers' most challenging technical and business questions.
Own customer issues from start to finish.
Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging.
Collaborate with clients to understand and troubleshoot existing integration challenges.
Provide expert support in diagnosing and resolving issues related to existing custom integrations and custom reports.
Debug and troubleshoot issues of 3rd party developers using the APIs of our various products.
Momentus provides event and venue management software to customers in over 50 countries. They serve thousands of customers globally and their comprehensive platform offers event professionals leading-edge SaaS technology.
Lead day-to-day vendor coordination, engineering teams, and client stakeholders.
Assist in oversight of support activities for routers, cellular devices and internet circuits.
Maintain clear documentation of site status, open items, and deployment milestones.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With over 4,500 professionals globally, they foster a team-oriented culture prioritizing personal and professional development.
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. With over 200,000 users and backed by Roper Technologies, Inc., they are entering an exciting phase of growth and innovation.
Take end-to-end responsibility for Dynamics 365 Finance implementations.
Lead workshops to understand business processes, challenges, and strategic objectives.
Act as a trusted advisor by evaluating solution options.
sa.global is a leading global provider of Microsoft Dynamics 365 solutions for professional services firms and other project-driven organizations. Established in 1990, they are an almost 900-member-strong global organization with a presence in 25 countries.
Responsible for the design, build, testing, training, and support of the Electronic Health Record (EHR) system.
Play a pivotal role in the optimization and configuration of the EHR system.
Collaborate with cross-functional teams to ensure the effective utilization of Epic applications to enhance patient care and operational efficiencies.
Prime Healthcare is an award-winning health system headquartered in Ontario, California. They operate 51 hospitals and have more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually with nearly 57,000 employees and physicians.
Design solutions based on initial customer requirements
Perform fundamental business analysis tasks
Develop Proof of Concept (PoC) independently or with a small team using Power Apps / Dynamics 365
Tieto Tech Consulting works as a true partner, solving clients’ toughest technology challenges and delivering reliable outcomes that drive measurable results. By merging data, cloud, AI and design with deep industry expertise, they create impactful yet intuitive digital solutions that empower people and move businesses forward.
Configure, manage, and maintain IT infrastructure monitoring tools.
Develop and fine-tune monitoring rules, thresholds, dashboards, and alerts.
Perform root cause analysis and support problem management.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer. It provides IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and other European countries.