Manage and administer Ivanti Endpoint Manager platform for enterprise devices, including provisioning, patching, and compliance.
Provide L2/L3 support and troubleshooting for endpoint issues, performance, and application deployment.
Collaborate with security teams and support automation initiatives to improve endpoint protection and operational efficiency.
Derex Technologies Inc specializes in providing IT consulting, staffing solutions, and software services. Established in 1996, the company serves a wide range of industries including banking, healthcare, and government, delivering high-quality technology professionals and customized IT talent solutions.
Coordinate and manage escalated incident processes, ensuring timely restoration of failed services.
Communicate incident status, resolution, and success criteria to internal and customer stakeholders.
Own Root Cause Analysis (RCA) processes and manage Technical Action Plans for Sev1 and Sev2 incidents.
HealthEdge is a healthcare software company providing hosted solutions for the healthcare industry. The company operates in a full-time, remote environment with a focus on collaborative and cross-functional teamwork.
Design and maintain enterprise network infrastructure including LAN/WAN, SD-WAN, VPN, and firewalls across multi-site and multi-cloud environments.
Monitor network performance using tools like SolarWinds and Datadog, proactively resolving issues to meet SLA targets.
Automate network deployments and implement security controls such as zero-trust architecture and NAC.
HealthEdge provides a healthcare SaaS platform, focusing on enterprise network infrastructure. The company operates with a team-driven model emphasizing 24/7 availability and ITIL-aligned processes.
Provide technical assistance to computer users via phone, email, and instant message, resolving issues with hardware, software, and network connectivity.
Manage trouble tickets, documenting problems and solutions, and assist with data transfers for laptops and mobile devices.
Maintain standard working hours, collaborate remotely, and ensure productivity through customer interaction.
Empower AI provides AI solutions for government agencies, leveraging three decades of experience in Health, Defense, and Civilian missions. Headquartered in Reston, Va., the company is a 2024 Military Friendly Employer and focuses on practical, sustainable digital transformation for federal clients.
Provide senior technical leadership across Agile Release Trains and product teams to define and maintain solution architectures aligned with business objectives and enterprise standards.
Lead integration of AI, ML, and Generative AI into mission workflows, including secure use of LLMs, RAG, and decision-support capabilities.
Design and oversee cloud-native architectures in AWS GovCloud, enforce Zero Trust principles, and partner with DevSecOps teams to improve CI/CD pipelines and delivery excellence.
Peraton is a next-generation national security company that delivers mission capability integration and transformative IT solutions to protect the nation and allies. As a leading mission capability integrator, the company serves essential government agencies and all branches of the U.S. armed forces, with employees solving complex challenges across land, sea, space, air, and cyberspace.
Administer and optimize the COINS Construction ERP system to support payroll and HR modules.
Serve as liaison between business teams and IT, gather requirements, and lead system improvement projects.
Provide user training, documentation, and troubleshooting to ensure seamless system performance.
Miller Electric Company designs, installs, and maintains advanced electrical systems, including security, AV, wireless, and building management. With nearly 90 years of experience as an IBEW signatory contractor, we foster a team-focused culture rooted in trust, collaboration, safety, and community.
Manage and optimize the organization's M365 environment including Exchange Online and identity management.
Implement and enforce security measures, identity policies, and conduct system audits.
Collaborate with cross-functional teams and provide expert support and training.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation, analytics, and software delivery. We prioritize creating a culture of belonging with a people-first focus and inclusive environment.
Handle escalated L2 support tickets for an AI-powered conversational platform, investigating and resolving complex issues such as logic failures and integration errors.
Perform root cause analysis, document findings in defect reports and troubleshooting guides, and maintain runbooks and knowledge base articles.
Distinguish between bugs and feature requests, escalate to L3/L4 engineering, and support UAT test case execution during platform releases.
Miratech is a global IT services and consulting company that helps visionaries change the world through digital transformation. With nearly 1000 full-time professionals and a culture of 'Relentless Performance', the company achieves a 99% project success rate and operates across 5 continents.
Develop business architecture strategies based on healthcare scenarios and organizational motivations.
Create and maintain business architecture artifacts including capability models, process flows, and value-stream maps.
Collaborate with IT architects, program managers, and stakeholders to align business strategy with technology initiatives.
IbilitY is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business that helps government leaders achieve their mission by designing creative products and programs. The company is a small but mighty team positioned for rapid growth, with a culture described as fun, passionate, bold, and creative.
Provide excellent customer service via phone and remote technical support.
Troubleshoot and configure PCs, printers, peripherals, and network equipment.
Perform maintenance tasks and provide ongoing user training and self-fix solutions.
Darkhorse Tech provides comprehensive Dental-Specific IT services including managed support, startup projects, and software/hardware sales. Servicing roughly 1400 clients nationwide, we focus on building relationship-focused partnerships with our clients.