Lead and mentor a global team of L1/L2 service desk analysts, driving high-quality IT support and customer service.
Oversee daily service desk operations, manage major incidents, and continuously improve workflows with automation and ServiceNow.
Act as a point of contact for stakeholders, ensuring service desk performance meets ITIL standards and customer expectations.
Version 1 is a technology and transformation solutions provider trusted by global brands, with deep expertise in cloud and digital services. With 3300+ employees and recognised as a Great Place to Work in Ireland and UK, Version 1 fosters a values-driven culture focused on employee wellbeing and career growth.
Administer and maintain Zoom Phone and Zoom Workplace, including call queues, auto receptionists, IVR, and call routing.
Monitor telephony performance, troubleshoot issues, and provide actionable insights and reports to business leaders.
Ensure compliance with HIPAA, HITRUST, and internal policies while collaborating with IT, Training, and Analytics teams.
A healthcare-focused organization providing unified communications and telephony systems to support business operations. The company operates in a remote-first environment and emphasizes cross-functional collaboration, professional development, and meaningful impact.
Investigate and triage escalated support tickets to identify root causes and escalate bugs.
Use MySQL queries to analyze data, document findings, and guide Level 1 support.
Collaborate with development teams to ensure platform stability and service quality.
They deliver reliable, scalable technology solutions for mobility and delivery businesses across Brazil. The team values curiosity, collaboration, and continuous learning in a dynamic remote environment.
Maintain and optimize network infrastructure to ensure availability, stability, and security for financial technology services.
Resolve incidents, service requests, and network changes while supporting root cause analysis and on-call rotation.
Collaborate with technical teams, clients, and vendors on connectivity, upgrades, and compliance initiatives.
The company provides financial technology solutions and maintains secure, reliable network infrastructure. It fosters a collaborative, service-oriented culture that values accountability and operational resilience.
Design technical solutions across Microsoft 365, Azure, server, virtualization, networking, and security.
Own design requests from initial review to final documentation, ensuring solutions meet business and technical standards.
Collaborate with stakeholders and use AI-assisted tools to improve engineering deliverables and streamline workflows.
This company provides IT solutions and engineering services, transforming client business needs into reliable, implementation-ready designs. The team is technical and collaborative, valuing accuracy, feasibility, and continuous improvement.
Lead network engineering and operations teams for enterprise, cloud, and data center infrastructure.
Design secure, scalable network architectures using Cisco Data Center, Palo Alto, and automation.
Support business development and strategic initiatives for government defense programs.
The hiring company is a technology organization delivering enterprise, cloud, and data center network infrastructure for government and defense programs. It fosters a mission-driven culture with a focus on innovation and operational excellence.
Analyze enterprise financial management systems, interfaces, APIs, and architectures to identify consolidation and modernization opportunities.
Develop current- and future-state technology roadmaps aligned with federal financial management requirements.
Translate strategic recommendations into implementation guidance, including data migration and system transition plans.
Our partner is a consulting organization supporting federal financial management modernization. They offer a collaborative remote environment and focus on enterprise technology strategy.
Support and optimize SAP SD processes across the full sales lifecycle, including quotations, orders, pricing, billing, and returns.
Drive sales order automation using AI and integrate with third-party logistics, EDI, and Salesforce systems.
Collaborate with cross-functional teams to deliver practical solutions for complex sales scenarios and system integrations.
Jobgether is an AI-powered job platform that matches candidates with hiring companies. This partner company focuses on optimizing SAP SD sales and order-to-cash processes with a remote-first, collaborative culture.
Provide functional support and maintenance for SAP Materials Management (MM) to ensure system stability and business continuity.
Manage support tickets, troubleshoot incidents, and implement system improvements to meet evolving business needs.
Collaborate with business users and technical teams while applying SAP SD knowledge to support integration across related processes.
A partner company providing SAP application management services to ensure operational stability and efficiency for critical business processes. The company fosters a dynamic consulting environment that values technical expertise, problem-solving, and service excellence.