Assumes technical leadership for assigned projects, sharing knowledge and expertise with customers and team.
Completes project tasks on schedule to gain customer acceptance and maintains industry certifications.
Implements and tests interfaces between IECG and customer's RIS/HIS, diagnosing complex technical issues.
Philips is a health technology company focused on improving people's health through meaningful innovation. With over 130 years of history and operations in more than 100 countries, the company fosters a culture that values diversity, inclusion, and the belief that every human matters.
Lead the Health Systems HIT and digital solutions strategy, including roadmap, priorities, governance, and cross-functional dependencies.
Translate recurring customer challenges into scalable HIT solution approaches, establishing frameworks for standardization, configuration, or co-development.
Serve as a trusted HIT advisor to senior health system executives, translating technical complexity into clinical, operational, and financial implications.
Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, the company is transforming patient care and accelerating new cancer therapies through advanced blood and tissue tests, real-world data, and AI analytics.
Provide first-level functional support for NextGen EPM, handling basic troubleshooting and user guidance.
Log and categorize support tickets, escalate complex issues to Tier 2 with complete documentation.
Assist with system navigation, password resets, and maintain simple troubleshooting guides.
Sutherland is a global business process outsourcing company providing support and technology solutions. The company fosters an energetic and driven culture with a focus on employee growth.
Supports daily operations of the ERP system with user account management, password resets, and basic system configuration.
Assists with data entry, validation, and integrity checks across ERP modules, and generates standard and ad-hoc reports.
Provides first-level technical support to end-users, troubleshoots issues, and assists with end-user training and documentation.
SSOE is an engineering and architecture firm that reinvents itself for new markets and stays ahead in technology. With a strong employee-centric culture, the company rewards talent and effort, and has a high employee retention rate.
Lead and mentor Revenue Cycle Informatics staff, overseeing daily support and project coordination for EHR-related initiatives.
Collaborate with departments to implement process improvements, training, and system enhancements for revenue cycle and electronic health record.
Provide end-user support and education, manage service tickets, and ensure efficient use of EHR applications.
UnityPoint Health is a healthcare system providing services across Iowa, Illinois, and Wisconsin. They are recognized as a Top 150 Place to Work in Healthcare, with a culture focused on belonging and employee support.
Provide hands-on technical leadership across enterprise infrastructure including Microsoft Azure, Microsoft 365, and hybrid environments.
Serve as senior technical escalation point for complex issues, leading incident response and root cause analysis.
Develop infrastructure team through coaching, knowledge sharing, and collaborative problem-solving.
Junior Achievement USA is a nonprofit that provides career-connected learning and experiential education to help students develop transferable skills. It reaches over 4.6 million students annually across nearly 100 U.S. markets and fosters a culture of inclusion and belonging.
Own escalated cases end-to-end, investigating issues across conversational AI flows, voice integrations, REST APIs, and core banking connectors.
Analyze escalated AI conversations, categorize root causes, and close the feedback loop by writing and refining knowledge base articles.
Lead incident response for P1/P2 issues, coordinate with Engineering and customer teams, and write post-mortems for customer leadership.
Interface.ai builds Generative AI-powered virtual assistants for banks and credit unions, automating customer service across voice and chat for 100+ financial institutions. The company is remote-first and emphasizes high ownership and AI innovation at the frontier of financial services.
Own first-tier IT support across Slack, Notion, Jira, and calls.
Support macOS and iOS devices, MDM, and identity management via Okta.
Improve hardware asset tracking and IT operations processes.
UFORCE is a combat-systems integrator developing deployable defence technology for allied nations. The company is growing rapidly and values combat-proven, real-world experience and speed.
Build and execute the technology roadmap, defining digital transformation priorities for the business.
Implement telemetry, analytics, and reporting solutions to generate actionable insights.
Automate website monitoring and improve e-commerce platform reliability and performance.
Our partner is a rapidly growing direct-to-consumer business in Latin America. They operate in the beauty and wellness sector and are building a scalable technology function.
Administer and maintain AWS, Azure, and Microsoft 365 environments, including infrastructure and identity management.
Design and maintain infrastructure using Terraform, automate workflows with PowerShell, Bash, and Python, and integrate into CI/CD pipelines.
Support security hardening, compliance (NIST, CMMC, FedRAMP), and AI platform administration for tools like Claude and ChatGPT.
DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, and data analytics for resilient optimization of complex systems. They empower customers to anticipate, assess, and mitigate disruptions, and operate under defense-sector compliance obligations.