Lead new providers through the technical implementation process.
Act as the technical point of contact for providers, troubleshooting integration issues and platform bugs.
Partner directly with the Manager to relay provider feedback, helping shape the product roadmap.
LumiMeds is a fast-growing U.S.-based telehealth company focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.
Respond to incoming phone calls, emails, and chat messages requesting technical support.
Provide first-level support for desktop, laptop, printer, mobile device, software, and basic network issues.
Ensure timely and accurate resolution of all service desk requests.
DYOPATH is a company that turns everyday work into meaningful impact through its L.O.V.E. philosophy—Living Our Values Every Day. They are recognized for outstanding IT service and have a collaborative, upbeat environment where achievements are celebrated.
Serve as the primary contact for large customers, addressing their post-implementation technical needs.
Collaborate with cross-functional teams to resolve issues and optimize platform performance.
Proactively identify and address customer growth opportunities and concerns to enhance satisfaction and retention.
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. Marqeta offers several benefits and believes in recognizing the contributions of our people.
Engage with customer executives to identify pain points and opportunities to deliver value from ServiceNow.
Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform.
Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers.
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Guide discovery for project deliverables including software configuration, custom development, and integration.
Provide expertise and guidance on best practices for Salesforce Marketing Cloud configuration, customization, and development.
Train the digital production team on Salesforce Marketing Cloud best practices.
Zuri Group provides functional support and best practice guidance to their clients. They foster a safe, inclusive workplace for individuals of all backgrounds and emphasize work-life balance, offering wellness programs and promoting growth and skill development.
Troubleshoot software, connectivity, and hardware issues for customers via phone, email.
Resolve escalated support tickets from our Tier 1 support team.
Assist the Tier 1 support team by guiding them to resolve tickets without escalation.
Logitech empowers people to have a positive global impact with flexibility. They design award-winning products that drive superior performance when gaming and superior productivity when working. Logitech is full of authentic people who value diversity and celebrate all differences.
Provide second‑level support for technical issues involving desktops, laptops, printers, mobile devices, software, and networks
Troubleshoot and resolve complex incidents, escalating when appropriate
Identify and resolve underlying problems affecting IT systems and services
DYOPATH is dedicated to providing outstanding IT service. They foster a collaborative environment where achievements are celebrated and employees are invested in and supported through certifications and career paths.