Own athenahealth as a core operating system and system of record.
Serve as the final authority on configuration changes affecting clinical workflows, billing, reporting, and integrations.
Ensure athenahealth safely supports new programs, markets, and care models.
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations.
Contribute to the Professional Services team by providing excellent customer service/support and execute on project implementations
Review, analyze, and evaluate customer business requirements and solution objectives, being attentive to potential scope creep
Lead implementation specific activities and conduct meetings with new and existing customers
Revalize empowers manufacturing businesses to better design, model, develop, and sell—powering greater outcomes across the entire manufacturing value chain. Revalize serves more than 16,000 global customers and is a portfolio company of TA Associates and Hg.
Manage day-to-day operations, developing policies and monitoring budgets.
Provide technical guidance to the team, ensuring efficient execution of IT initiatives.
Lead the implementation of Cisco Software-Defined Access (SDA) and network automation.
CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually.
Engage in platform administration, configuration, and development.
Deliver value in a large, complex fast-paced environment.
Support, administration, configuration, and development to meet customer needs.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. They deliver trusted, highly differentiated solutions and technologies to protect our nation and allies, operating at the critical nexus between traditional and nontraditional threats.
Responds to incidents and requests, performs diagnosis, troubleshooting and critical thinking.
Completes tasks and associated documentation within committed timeframes, and effectively communicating across teams.
Seeks to identify repeatable issues or requests and perform continuous process improvement activities to ultimately improve customer satisfaction experience.
CommonSpirit Health builds a healthier future for all through integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states.
Define, document, and evolve standard architectures for NWN’s Customer Experience and Contact Center offerings.
Ensure CX offerings align with customer business outcomes, NWN architectural standards, and partner platform capabilities.
Translate CX strategy into repeatable, sellable, and deliverable services, working with cross-functional peers and partners.
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. With over 30 years of experience, NWN has helped over 5,000 CIOs deliver technology modernization programs. The company is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture.
Focused on Python-driven automation, building systems integrations between HRIS, Identity Provider, SaaS, and Finance Platform.
Transforming operational data into actionable insights and dashboards.
You’ll own high-impact projects end-to-end, mentor teammates, and raise the bar on reliability, security, and employee experience.
EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. They are growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of their growth journey.
Leads strategy, growth, and delivery quality for NetSuite implementation services.
Holds full P&L responsibility, mentors consulting teams, and acts as a trusted advisor to executive-level clients.
Supervises members of the NetSuite consulting team, responsible for hiring, training, and performance management.
Pine is a leading provider of enterprise software solutions (ERP, QMS, and CRM) and consulting services that supports manufacturing organizations across North America and Europe. They focus on NetSuite implementation services, especially in Manufacturing and Supply Chain industries, with experience in Life Sciences.
Investigate escalated voice-quality issues such as robotic audio, jitter, packet loss, one-way audio, latency, and dropped calls
Troubleshoot call routing and telephony behavior across SIP, VoIP infrastructure, and WebRTC applications
Analyze logs, signaling data, and call traces to identify root causes of calling issues
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide. They are redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. They are ambitious, product-driven, and execution-focused.
Act as the trusted first point of resolution for remote technical needs.
Handle access administration in Active Directory and perform account lifecycle maintenance.
Configure computers with operating systems and applications.
FIS tackles challenges at the intersection of financial services and technology, operating with conviction and discipline. They value collaboration, knowledge-sharing, and holding each other to a high standard.