Provide first-level technical support for Netrix customers by responding to incoming calls and emails.
Accurately document incidents and service requests in the ITSM tool, including troubleshooting steps performed.
Monitor critical infrastructure alerts through remote monitoring systems and escalate issues appropriately.
Netrix Global provides the people, processes, and technology needed to run and scale modern, data-driven, always-on, and secure businesses. Netrix works with clients of all sizes and specializes in solutions for healthcare, manufacturing, government, education, financial services, and legal sectors.
Lead configurations across multiple Workday modules.
Serve as a consultant and system expert.
Identify areas of improvement by proactively analyzing Workday reports.
ESS Companies (ESSC) is an employee-owned organization redefining the employee experience. Their people tackle the nation’s heavy civil challenges with enhanced safety and deliver with excellence, supported by training and total rewards.
Define a project approach to ensure customer and account success and provides critical and constructive guidance leveraging MicroStrategy best practices to customers.
Provide technical oversight to projects and project teams, including customers and partners, taking their ideas from concept through full deployment, while mentoring junior colleagues.
Create technical and/or functional MicroStrategy solutions based on customer requirements and business objectives, including standalone applications and more complex interdependent systems within client infrastructure.
Strategy transforms organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and AI software, pioneering the BI and analytics space. Their corporate values—bold, agile, engaged, impactful, and united—are the foundation of their culture.
Responsible for the maintenance, configuration, security, and reliable operation of the organization’s IT systems, servers, and network infrastructure.
Ensures that all technology systems perform optimally and align with business needs while maintaining high standards of security, availability, and performance.
Install, configure, and maintain on‑premises server environment (Windows/Linux).
BCC Software is a leading postal and presort software solutions provider dedicated to ensuring that its software products and marketing solutions are always ahead of the curve and compliant with the latest USPS® regulations. With over 45 years of industry experience, we believe in a culture of innovation.
Own end-to-end cluster architecture for large-scale NVIDIA GPU deployments.
Design high-performance network fabrics across compute, storage, and WAN.
Engage directly with OEMs and vendors, validating hardware configurations.
NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure.
Lead technical consulting engagements with IT professionals to understand their IT landscape.
Design, prototype, and oversee the delivery of cloud-based integrations and automations on Benchling’s platform.
Engage cross-functionally with product and engineering to communicate customer feedback.
Benchling is the AI platform for biotech R&D, helping scientists design experiments, capture structured data, and run AI agents. Over 200,000 scientists trust Benchling to power their work, from academic labs to top biopharma companies.
Provide first-level technical support to customers, diagnosing and resolving product-related issues efficiently.
Investigate, document, and track reported issues using internal ticketing and call management systems.
Collaborate with development and internal teams to escalate, communicate, and resolve complex technical problems.
Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Configuring and deploying Zoom Contact Center, WFM, QM, and AI solutions in customer environments
Implement high-complexity projects with multiple dependencies, proactively managing risk and ensuring solution quality through structured testing and validation
Deliver high-quality software on time
TTEC Digital pioneers engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world.