Troubleshoot and resolve customer-reported issues across Avaya Aura platforms, working within defined SLA timelines.
Collect and analyze packet trace data to perform in-depth root-cause analysis for VoIP call quality and infrastructure issues.
Configure and support Avaya Media Servers, gateways, and ancillary components while participating in on-call rotation.
Anovia is a trusted telecommunications outsourcing partner to Fortune 500 and Fortune 1000 companies, specializing in workflow, technical support, and multilingual services. With over 200 professionals globally, they foster a collaborative, close-knit technical culture focused on reliability and continuous improvement.
Support athenahealth EHR and Practice Management applications for Privia Medical Group clinicians.
Provide second-level issue management, troubleshooting, and corrective actions for athenaOne incidents.
Assist with onboarding, documentation, and maintaining communication between multiple stakeholders.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company employs top industry talent and uses cloud-based technology to reduce healthcare costs and improve outcomes.
Lead professional services engagements for organizations running Apple at scale, designing and deploying management platforms.
Own services engagements end to end, including scoping, planning, documentation, and customer handoff.
Support managed services customers, mentor other engineers, and contribute to new product ideas from the field.
Alectrona is a technology company that provides Apple device management and IT services, helping clients make Apple technology "just work" without IT friction. It is a fully remote team that values customer experience, autonomy, and a collaborative, passionate culture.
Install, configure, and maintain Zabbix monitoring environments.
Administer Linux and Windows Server environments.
Provide Tier 2/Tier 3 infrastructure support and automation.
Anovia is an industry-leading technology outsourcing support provider specializing in telecommunications. With over 200 professionals worldwide, they service Fortune 500 and Fortune 1000 companies.
Lead day-to-day ServiceNow platform operations and coordinate incident, problem, change, and release activities.
Monitor platform health, administer configurations, and support MID Servers and enterprise integrations.
Execute security controls, maintain operational documentation, and coordinate vendor support cases for platform defects.
NetImpact Strategies is a trusted advisor driving digital transformation for the Federal Government. The company has been recognized as a Top Workplace by The Washington Post for multiple years and emphasizes a dynamic, collaborative culture.
Support the Service Delivery team in maintaining and enhancing the ServiceNow platform.
Assist with ticket lifecycle management, configuration tasks, testing, and documentation.
Learn about IT Service Management (ITSM), workflow automation, and Agile methodology.
Grow Financial Federal Credit Union is a credit union serving 300,000 members with 600 team members. They focus on community and member service, fostering a culture that values engagement and collaboration. They offer flexible work arrangements including remote, hybrid, and in-person roles.
Deliver and operate Azure platform services through Infrastructure as Code and automation.
Provide second and third line support, ensuring high availability and security of the Azure estate.
Drive continuous improvement and innovation, integrating AI to enhance operational efficiency.
Morgan Advanced Materials is a UK-based global leader in advanced materials, with a rich history dating back to 1856. With approximately 8,000 employees across 70 sites in 18 countries, the company leverages its expertise in ceramics and carbon to solve complex industrial challenges.
Lead global IT service desk operations ensuring 24/7/365 follow-the-sun support for 7,500 employees across five countries.
Drive AI transformation initiatives, implementing intelligent self-service, automation, and AI copilots to enhance efficiency.
Manage budgets, vendors, and strategic partnerships while fostering a culture of customer service excellence.
HealthEdge provides AI-powered operational infrastructure for health insurance companies, helping them modernize operations and compete effectively. With strong market momentum, they are growing and investing in their team, fostering a culture of innovation and collaboration.
Implement SAP QM solutions based on global harmonization and template approach.
Consult business on Quality Management and related areas like Production and Materials Management.
Manage workshops, training, and support tickets to ensure smooth operations.
Bruker is a leading analytical instrumentation company providing advanced solutions for research and development. With over 11,000 employees worldwide, we foster a culture of innovation and collaboration across more than 90 locations.
Validate and deploy security technology platforms across global offices, including access control, intercoms, video management, and AI analytics.
Define installation standards, configuration baselines, and deployment processes, and coordinate with InfoSec, IT, Networking, and Identity teams for SSO and compliance.
Travel 25% for site deployments and support a fast-paced, growth-oriented environment with a focus on scalability and repeatability.
Anthropic is a public benefit corporation focused on creating reliable, interpretable, and steerable AI systems. With a rapidly growing team of researchers, engineers, and business leaders, we work collaboratively on large-scale research efforts to ensure AI benefits society.