Handle support tickets and work to resolve client issues within SLA times.
Work with team, Service Delivery Manager, and Team Lead to provide top quality service.
Work on a variety of basic to complex issues requested by end users.
Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. They are known for their people-centric culture, amazing benefits and substantial year over year growth, and have been positioned as an employer of choice in the Managed Services space.
Design and implement next-generation firewall and web security proxy solutions.
Engineer and support Cisco routing and switching infrastructure.
Monitor security platforms for threats and implement mitigation strategies.
GovCIO transforms government IT with innovative services and solutions. They foster a collaborative team environment where employees can make a positive impact.
Support advanced development, engineering, and support of the DCN
Consult and advise AO, DTS, and local court IT staff on critical IT network architecture decisions and issues
Create, maintain, and update deliverables including Network Requirements Documents, Network Topology Diagrams, Network Design Documents, Capacity Planning Analyses, and Quality of Service (QoS) Design Specifications
GovCIO transforms government IT by delivering innovative services and solutions. They foster a collaborative team environment and invest in their people.
Setting up environments, configuring security groups, managing applications, and troubleshooting technical issues.
Develop PowerApps by analyzing user and organizational needs and building custom applications.
Develop workflows using Power Automate to support and enhance Power Apps functionality.
GovCIO is passionate about transforming government IT. They deliver innovative IT services and solutions that improve how government agencies operate and serve citizens.
Implement, maintain, and improve core IT infrastructure systems.
Collaborate with Security and Compliance teams to help ensure systems meet requirements.
Partner with Legal, Procurement, and Finance on vendor onboarding and renewals.
Omada Health inspires and engages people in lifelong health, one step at a time. They have a multi-condition platform that treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management and are certified as a Great Place to Work.
Build and maintain EDI data mappings in our internal tools based on partner spec guides and sample files
Translate source files (e.g., CSV, flat files, XML) into JSON structures that work with Alvys’ backend systems
Collaborate closely with senior EDI team members to clarify requirements, review mappings, and iterate on solutions
Alvys aims to revolutionize transportation logistics. They are building the preferred supply chain operating system, with an all-in-one solution designed to help Carriers, Brokers, and Hybrid Operators book and move more freight with more automation and lower costs.
Lead detailed requirement gathering sessions with customers and the Komodo delivery team.
Determine the overall solution design for customer projects, including Salesforce components and data integration.
Lead a team of configuration specialists and business analysts to create and document solutions.
Komodo Health's mission is to reduce the global burden of disease through smarter use of data. They have built the Healthcare Map, the industry’s largest view of the U.S. healthcare system, and they value being awesome, seeking growth and delivering "wow".
Supervise and coordinate the activities of the NOC to ensure the availability, reliability, and efficiency of our network infrastructure.
Monitor network performance and identify potential issues, proactively implementing solutions to prevent service disruptions.
Develop, implement, and maintain standard operating procedures and best practices for the NOC team.
Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. They are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan.
Completes tasks and projects involving network design, engineering, configuration, and operational support.
Supports network infrastructure planning, engineering, technology development, and operational readiness.
Grows technical skills through self-training, formal classes, and coaching.
TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 50 years of experience, they are committed to building fiber optic networks and serve over 1 million connections.
Align technology roadmaps with business priorities and oversee enterprise network.
Advance cloud, network and telephony capabilities design ensuring reliability.
Coach and develop teams, fostering collaboration and continuous learning.
BECU is a financial institution with 1.5 million members and over $30 billion in managed assets. They operate under a “people helping people” philosophy. BECU is undergoing business and technology transformation.