Proactively monitor core network systems and react to alarms via centralized management tools.
Create, update, and close tickets within ITSM platforms following triage procedures.
Act as primary point of contact for outage notifications, providing clear status updates to stakeholders.
DMI is a leading provider of digital services and technology solutions, supporting public sector and commercial clients globally. Recognized as a Top Workplace, the company fosters a diverse and rewarding culture built on core values like integrity, collaboration, and innovation.
Administer Atlassian Jira and Jira Service Management at site and project levels including workflows, schemes, and automation rules.
Support migration of WMA workflows and data from Jira Data Center to Atlassian Government Cloud (AGC).
Ensure compliance with FISMA, NIST, and Section 508 standards while responding to service requests within 8 business hours.
Peraton is a next-generation national security company that provides transformative IT and mission solutions to protect the nation and allies. The company supports essential government agencies and every branch of the U.S. armed forces, with a culture focused on solving daunting challenges.
Independently manage operational requests from intake through launch preparation, submission, monitoring, issue resolution, and closure.
Investigate discrepancies across request data, operational systems, and launch documentation, using queries and tools to validate information.
Partner with cross-functional stakeholders to resolve incomplete requirements, track milestones, and escalate issues as needed.
Blueprint is a technology solutions firm headquartered in Bellevue, Washington, that helps organizations turn complex challenges into meaningful outcomes across AI, cloud, data, product development, and emerging technology. Our culture is built by people who care deeply about doing exceptional work, and we set high standards, take ownership, and support one another.
Lead the technical roadmap for Tech, including SCIM provisioning and automation.
Work the IAM, IT and Workplace Tech queue to set the bar for turnaround and quality.
Automate repetitive access requests using identity tooling, scripting and AI.
Primer is the unified infrastructure for global payments, offering finance and payments teams visibility and control. They are a well-funded, globally distributed startup with a remote-first culture and collaborative environment.
Investigate technical support requests: reproduce issues, test hypotheses, and identify root causes.
Diagnose problems with domain registration, DNS, email deliverability, and API integrations.
Work with logs, scripts, and internal tools to resolve complex cases and improve the knowledge base.
This company provides a service for managing email outreach infrastructure, helping customers register domains, create mailboxes, and configure them for email-sending tools. It is a small, engineering-focused team that values independent troubleshooting and gradual involvement in software development.
Maintain and support Linux-based infrastructure across bare-metal, private cloud, and public cloud environments.
Troubleshoot incidents, manage infrastructure changes, and automate operational processes.
Collaborate with remote colleagues to deliver reliable IT services and resolve technical requests.
This position is listed by Jobgether on behalf of a partner company, a remote-first, international technology organization. They operate Linux-based infrastructure across bare-metal, private cloud, and public cloud environments, and emphasize a collaborative culture with continuous learning and ownership.
Administer and optimize Oracle, PostgreSQL, and MongoDB databases with a focus on performance and security.
Lead modernization initiatives, including backup, recovery, high availability, and disaster recovery strategies.
Collaborate with engineering teams to ensure reliability and scalability of mission-critical financial systems.
The organization is a partner company seeking a Senior DBA for critical database administration. The culture emphasizes remote work, technical ownership, and proactive improvement.
Handle and resolve complex customer issues involving Backblaze products and 3rd party integrations, acting as an ambassador.
Communicate directly with customers via video/phone for troubleshooting, utilizing call control and de-escalation skills.
Provide detailed bug reports to QA, expand documentation, and monitor infrastructure outages for continuous improvement.
Backblaze is the object storage leader in the open cloud movement, helping customers break free from restrictive legacy solutions. It fosters a diverse, inclusive, and fair culture, committed to equity for all employees.
Handle Level 2 and Level 3 technical support escalations from partners, resellers, and direct customers.
Troubleshoot complex product and platform-related issues, analyze system logs, and identify root causes.
Communicate technical findings and resolution updates clearly through Slack, email, and other messaging channels.
A growing technology company providing advanced technical support to partners, resellers, and direct customers. The team is fast-paced and remote, seeking a self-sufficient specialist to handle complex escalations.
Manage user account and access requests including identity verification, authorization, creation, and validation.
Maintain accurate user access records, role assignments, and permissions across multiple systems.
Process routine account maintenance such as password updates, access modifications, and account changes.
Rackner provides technology and services supporting important federal missions, with expertise across cloud, DevSecOps, AI/ML, software engineering, and mission operations. It values collaboration, professional growth, and well-being, and is an equal opportunity employer.