Provide remote laptop and user support to our global team to troubleshoot system and network problems.
Use Salesforce to log, update, and resolve support tickets in a timely manner.
Collaborate with internal teams and 3rd party vendors to troubleshoot/resolve incidents.
Plative Inc. is committed to creating a diverse environment and is an equal opportunity employer. They value building trusted relationships and fostering openness and empathy in every interaction.
Contribute to and lead delivery of CX automation and AI initiatives.
Build and maintain AI agents and automated workflows.
Deploy AI capabilities responsibly and ensure appropriate human oversight.
Remote simplifies global employment by enabling businesses to compliantly recruit, pay, and manage international teams. They foster a future-focused, asynchronous work culture and value innovation, encouraging every team member to contribute their talents and experiences to build a best-in-class HR platform.
Troubleshoot and resolve network/systems problems.
Design, develop, and troubleshoot systems.
Maintain current technical skills in network expertise.
EPlus believes technology is a people business and are driven to deliver solutions. The team values collaboration, innovation, and extraordinary results.
Architect, design, build, and maintain scalable Salesforce solutions.
Build scalable automation solutions that eliminate manual work.
Support integrations between Salesforce and key GTM tools.
Dscout is building a flexible and powerful UX research platform trusted by top brands in finance, healthcare, consumer goods, and tech. They are a team of passionate, empathetic, and curious professionals and a recognized leader in the Forrester Wave.
Participate in all phases of the Microsoft Dynamics 365 for Finance ERP project life cycle.
Conduct client workshops to define business requirements and capture these in documents.
Configure D365 for various financial modules and perform testing, training, and support to clients.
UNIFY Dots is a global technology and software solutions company specializing in Microsoft Dynamics 365 based solutions. They focus on a 'People before Profit Culture' that values team members over financial numbers.
Partner with Automation/AI leads on agent infrastructure and AI-assisted internal tools.
Build and maintain internal automations and integrations across our stack.
Document and enable the rest of the company to self-serve through better systems.
Customer.io's platform empowers over 8,000 companies to send billions of emails, push notifications, in-app messages, and SMS daily. We help teams send smarter, more relevant messages using real-time behavioral data, automating communication that people actually want to receive.
Work onsite with property managers to guide them through the transition.
Troubleshoot and resolve adoption challenges during implementation.
Re-Leased provides a cloud-based property management platform that combines smart automation, AI-driven insights, and deep industry expertise. They aim to simplify everyday work for property professionals. They have a global team spread across New Zealand, Australia, the United Kingdom, and North America.
Performing troubleshooting and analysis, including log file investigation
Taking ownership of the customer problem or issue from the beginning of a support case through resolution
Documenting of all customer interactions accurately and within SLA in our CRM tool
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.
Serve as the lead architect for the ServiceNow platform, overseeing its configuration, implementation, and maintenance.
Lead a team responsible for the development and enhancement of the ServiceNow platform to meet business objectives.
Collaborate with stakeholders to identify business needs and ensure alignment with ServiceNow capabilities.
Unit4 is an agile, fast-growing cloud company with over 40 years of heritage, and they are on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organizations. They have innovative, self-driving, adaptive, and intuitive software.
Serve as the primary Acumatica administrator and functional expert.
Drive continuous improvement initiatives and optimize processes.
Own the operational health and governance of data flows.
Alimentiv is focused on helping patients get the medicines they need faster by optimizing clinical trials. They are a mid-sized company that values innovation and provides employees with opportunities for growth.