Administer core SaaS and identity stack: Okta, Google Workspace, Slack (Enterprise Grid), Zoom, and related tooling.
Own new hire and offboarding provisioning end-to-end: accounts, access, group membership, and device readiness.
Build and maintain automations (scripts, low-code tools, workflow builders) to reduce manual IT work and scale support.
IPSY is a beauty industry platform that connects brands, creators, and consumers through membership services like subscription boxes and limited-edition collections. It is a remote-first company with a focus on self-discovery and expression, though specific employee size is not mentioned.
Lead end-to-end UCaaS and CCaaS implementations focusing on Zoom and RingCentral platforms.
Manage client relationships, project plans, and risk mitigation to ensure on-time delivery.
Coordinate with engineering teams and stakeholders to drive seamless cloud communications deployments.
UniTriTeam is a leader in delivering cloud communications and digital transformation solutions across enterprise environments. As a collaborative global team, they support high-impact implementations and offer opportunities for professional growth.
Provide advanced remote support for Apple and mixed-platform environments, including macOS, iOS, and iPadOS.
Administer Apple device management through Addigy MDM, including enrollment, policies, and software deployment.
Troubleshoot issues related to user access, networking, VPN, and operating system updates with clear documentation.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a team-oriented culture that prioritizes personal and professional development.
Own the technical lifecycle and operational health of Runpod’s rapidly expanding high-density GPU fleet.
Serve as the technical anchor for hardware partners, translating outages into actionable resolutions.
Leverage AI-driven operations and automation to ensure rock-solid uptime for demanding AI workloads.
Runpod is the AI Developer Cloud, serving over one million developers for AI experimentation, training, and deployment. We are a small, remote-first team that has processed over 20 billion inference requests and closed a $100M Series A.
Execute technical Scope of Work for projects, assist Project Manager with client updates, and identify potential issues.
Perform cloud migrations, server setup, network configuration, and mentor less experienced team members.
Ensure quality standards and communicate with clients via video, audio, and in-person meetings.
RedHelm is a technology partner delivering industry-leading cybersecurity and full-stack IT services. They are building an environment focused on innovation, accountability, and collaboration.
Diagnose and resolve complex network and voice routing issues using advanced troubleshooting and data analysis techniques.
Collaborate with cross-functional teams to improve processes and restore critical services in a 24/7 environment.
Mentor team members and document operational records to ensure long-term network stability and compliance.
This partner company specializes in network and telecommunications services, focusing on maintaining large-scale infrastructure. It operates with a collaborative and innovative culture, supporting career growth and inclusive workplace practices.
Develop, manage, and optimize communication solutions using OpenText Communications to ensure accuracy, compliance, and operational efficiency.
Compose and configure dynamic documents for healthcare audiences across digital and print channels.
Collaborate with business partners and stakeholders to translate requirements into effective document templates and troubleshoot issues.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to streamline the application process and share top-fitting candidates directly with employers.
You will own and scale IT operations for a 75-person fully remote company, combining modern IT administration with automation engineering and AI-powered tooling.
Core responsibilities include designing automations, running IT help desk, and administering platforms like Kandji, Okta, and Google Workspace.
Must have 3+ years in IT operations, expertise in LLM APIs, MDM, IdP, Python/JavaScript/Bash scripting, and support for compliance programs.
Frontier helps companies grow full-time, cross-functional teams abroad by hiring and placing smart talent. They are a fully-remote, 150-person subsidiary of Fresh Prints, focused on team building.
Lead two distinct support functions: the Enterprise Applications support team and the IT Help Desk.
Manage, coach, and develop support personnel, establishing clear expectations and driving accountability.
Own end-to-end service performance, including employee experience, queue health, and SLA performance.
GuidePoint Security provides trusted cybersecurity expertise, solutions, and services that help organizations make better decisions and minimize risk. They have grown to over 1,200 employees and maintain a collaborative, values-driven culture.
Serve as Incident Commander across all severities, orchestrating cross-functional response and setting company-wide standards.
Enforce incident response practices at Director/VP level and drive cross-org adoption of best practices.
Mentor other Incident Commanders, own the 12-month incident response strategy, and influence C-level leaders.
Twilio shapes the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is remote-first with a strong culture of connection and global inclusion, employing thousands of people.