Provide remote technical support for hardware, software, and network issues across customer sites and data centers.
Troubleshoot servers, POS equipment, printers, scanners, and connectivity problems involving TCP/IP, DNS, VPNs, and firewalls.
Collaborate with customers, vendors, and internal teams to resolve complex infrastructure issues and maintain service levels.
This company provides infrastructure support services to automotive and retail businesses across the United States. It is a technology-focused organization with a diverse, global team that values innovation, knowledge sharing, and teamwork.
Own the domain technology roadmap, current-state assessment, target-state architecture, and transition plans.
Lead architecture governance including design reviews and architecture decision records.
Partner with product, engineering, and business teams to align solutions with enterprise standards.
Best Buy is Canada's destination for the latest technology and electronics, offering retail and online shopping experiences. Its culture of inclusivity and belonging makes it one of the best workplaces in the country, with employees across Canada.
Act as primary escalation point for complex, multi-part customer issues.
Investigate integration, softphone, and platform issues while filtering what reaches Engineering.
Own escalations end-to-end and partner with Engineering and Implementation teams.
Frontier is a subsidiary of Fresh Prints that helps fast-growing companies build cross-functional teams abroad. Fresh Prints is a New York-based, fully remote 150-person company with most of its team based in India and the Philippines.
Assess and document the current Salesforce Sales Cloud environment, identifying modernization opportunities.
Design and implement the future-state architecture, including workflows, integrations, and automation.
Partner with business development stakeholders to translate sales requirements into scalable Salesforce configurations.
The hiring partner company is modernizing its Salesforce Sales Cloud to support a growing business development organization. The culture emphasizes remote work, flexibility, and giving experienced consultants meaningful ownership over system improvements.
Design, modernize, and operate secure, resilient, and scalable enterprise networking platforms for customers.
Serve as the highest technical escalation point and trusted advisor across networking, cloud, security, and disaster recovery.
Drive availability, cyber resilience, performance, automation, and service quality while meeting SLA, RTO, and RPO objectives.
The hiring company is an enterprise technology organization offering secure, resilient, and scalable networking platforms and services. It fosters a collaborative, security-conscious culture focused on continuous improvement, technical leadership, and customer success.
Lead AI and workflow automation initiatives across the firm.
Design, build, and optimize integrations between key business applications.
Own automation projects end-to-end, from problem identification to continuous improvement.
A U.S.-based law firm modernizing operations with AI and workflow automation. It offers a remote, high-autonomy culture with direct access to firm leadership.
Operate and improve monitoring infrastructure using Zabbix, Prometheus, Grafana, and InfluxDB.
Design alerting, escalation, and network documentation for customer and internal projects.
Share knowledge and participate in a rotating shift schedule.
The hiring partner is a technology-driven team dedicated to building and operating reliable, secure, and high-performance IT environments. The culture emphasizes collaboration, continuous learning, and professional development.
Manage client portfolios as a trusted technical advisor for cloud solutions.
Apply the AWS Well-Architected Framework to assess risks and improve architectures.
Collaborate with internal teams to ensure customer success and satisfaction.
The company is a forward-thinking technology organization that helps businesses unlock the full potential of cloud computing. It fosters a proactive, analytical culture with fully remote work and continuous learning opportunities.
Research, implement, and optimize AI, automation, and data-driven technologies across business functions.
Integrate and optimize platforms for finance, accounting, labor management, forecasting, and business intelligence.
Provide technical support, training, and documentation to help teams adopt AI solutions effectively.
The company is a partner organization leveraging AI and automation to improve business operations. It fosters a collaborative, cross-functional culture that values innovation and practical problem-solving, with a remote-first setup.
Provide advanced technical support for GIS applications, databases, and enterprise systems.
Troubleshoot complex software, configuration, and data issues while coordinating with project teams.
Develop user guides, documentation, and mentoring for team members.
Jobgether is a platform that uses AI-powered matching to connect candidates with hiring companies. They process applications and share shortlists with employers, maintaining a focus on objective and fair review.