Provide excellent customer service to customers, partners, and internal stakeholders.
Take customer calls and manage the creation and submission of support tickets to resolve issues.
Perform routine server installations and refreshes following documentation to ensure maximum availability.
Agiloft is the global leader in data-first contract lifecycle management (CLM) software. They help organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. Agiloft is a growing, vibrant, successful company that is at the forefront of a must-have market for all organizations with strong employee experience and customer experience.
Review, analyze, and understand the existing Unified Communications infrastructure.
Assist in the engineering of Unified Communications solutions to meet new requirements.
Perform design, project management, acceptance testing, and vendor assessment activities.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
Configure Fast Formulas to support in-scope HCM modules.
Provide ongoing technical support for the HCM application, including troubleshooting, enhancement and updates, patching, and user support.
Develop data extract routines for audits, analytics, and operational reporting.
Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value.
Design and implement streamlined automation solutions using Airtable and Zapier for program management workflows.
Proactively troubleshoot existing workflows to ensure systems run smoothly.
Collaborate with various teams to identify automation opportunities and optimize processes.
NORY designs learning journeys where children ages 3-12 become risk-taking entrepreneurs, inquisitive problem solvers, and empathetic leaders. As the leading STEM camp provider in NYC, they create magical, impactful, and memorable educational experiences.
Supports daily operations of the ERP system by assisting with user account management and basic system configuration tasks.
Assists with data entry, data validation, and data integrity checks across ERP modules.
Provides first-level technical support to end-users, troubleshoots basic system issues, and documents problems.
SSOE reinvents itself for new markets and experiences serious rates of growth year after year, and is ahead of the curve in technology. They reward talent and effort. SSOE provides the best possible workplace and attracts and retains top talent and drives better business results.
Providing rapid, high-quality support for end users using remote assistance tools.
Independently triaging, investigating, and resolving technical issues while documenting findings.
Creating internal and user-facing documentation to improve support efficiency.
Clean Air Task Force (CATF) is a nonprofit organization working to safeguard against the worst impacts of climate change by catalyzing the rapid global development and deployment of low-carbon energy and other climate-protecting technologies. CATF is highly respected for its deep expertise and research on energy and industrial systems, with offices in Boston, Washington D.C., and Brussels, and staff working virtually around the world.
Participate and lead meetings with senior management and executives as the subject matter expert.
Comfortable working with technical resources and translating high-level concepts and requirements into technical language.
Extend your subject matter expertise on the Life Sciences industry and the Veeva solutions
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year and are legally bound to balancing the interests of customers, employees, society, and investors.
Work with IT team to expand efficiency through improving, streamlining, and documenting IT processes
Provide system access using role-based access permissions
Deel provides an all-in-one payroll and HR platform for global teams, combining HRIS, payroll, compliance, benefits, performance, and equipment management. With a team of 7,000 spanning 100+ countries, they foster a connected culture that drives continuous learning and innovation.
Lead Cordial platform configuration and implementation, including account structure and user roles.
Build and optimize automated messaging flows, such as cart abandonment and post-purchase sequences.
Plan and execute migration of data from Bluecore and Attentive into Cordial.
They are a global IT service company based in Uruguay, serving humans like humans. They provide staffing and delivery team services to companies seeking a strategic partner for their products and services. They value collaboration, curiosity, results-driven work, and ownership.
Lead the technical relationships for a named set of merchants.
Manage and provide technical guidance for new merchant integrations.
Provide early feedback to engineering and product teams while iterating on new products.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is a remote-first company and believes in providing a simple and transparent pay structure.