Remote Information technology Jobs

Lead intelligent automation initiatives across a technology-driven organization. Design, implement, and maintain AI-powered solutions, and seamless integrations across departments. Partner with department leaders to identify workflow bottlenecks and high-impact opportunities for automation.

As a Senior Technical Support Engineer, you will be a subject matter expert who handles our most complex technical challenges and serves as a technical mentor to junior engineers. You'll lead critical issue resolution, collaborate directly with Engineering teams on product defects, and contribute to the strategic direction of support processes. This role requires deep technical expertise combined with leadership capabilities to drive excellence across the support organization.

Lead technology support operations for a dynamic organization, ensuring seamless IT service delivery. Manage a team of technical support staff and oversee branch technology and software deployment. Collaborate cross-functionally to enhance operational efficiency and support system reliability.

• Lead and scale internal technology operations for a fast-growing, remote-first organization.
• Ensure a secure, efficient, and reliable IT environment, managing internal systems, and driving technology strategy.
• Mentor a small IT team while actively participating in day-to-day operations, collaborating with cross-functional teams.

Join our team as a Senior Support Consultant, becoming the go-to expert for complex challenges. Work on technical troubleshooting, customer interaction, and proactive problem-solving. Provide technical assistance, application support, and usage guidance to NEC customers.

Integrate automation, informatics, and LIS to facilitate successful communication between systems. Define and communicate critical gaps and potential design improvements to the integration process. Integrate third-party hardware and manage customer satisfaction to sustain business growth.

This position manages data center infrastructure operations across all campuses. Responsibilities include overseeing DCIM software platforms, monitoring power and cooling systems, and tracking asset capacity. Ensuring accurate reporting and compliance while supporting operational and business teams in delivering reliable data center services.

• Lead the end-to-end deployment of Cisco Webex Dedicated Instance (DI) solutions, including planning, design, configuration, integration, testing, and go-live.
• Configure Cisco Unified Communications Manager (CUCM), Unity Connection, Expressway, IM & Presence, and other collaboration applications within the Webex DI environment.
• Troubleshoot and resolve complex issues related to Webex DI deployment, security, and integrations.

Help drive the implementation of the BriteCore platform. Review and understand insurance manuals and translate the contents into requirements. Configure insurance products within the BriteCore platform, including rates, forms, and permissions.

The IT Systems Engineer administers, configures, and maintains IT systems used to manage and control end-user devices, services, and enterprise applications. Handles 2nd and 3rd-level technical support and system optimization. Ensures the stability, security, and scalability of platforms such as Entra, Jamf, Intune, Microsoft Office 365, MS Defender, Atlassian tools, and other IT systems.