Provide technical support across multiple channels including tickets, chat, email, and virtual meetings.
Troubleshoot and resolve issues related to APIs, integrations, and messaging platform functionalities.
Collaborate with internal teams to ensure smooth customer journeys and successful implementations.
The company is at the forefront of business messaging technology, providing innovative solutions to organizations worldwide. It is a fast-growing, globally distributed organization with a dynamic, entrepreneurial culture that values autonomy and professional growth.
Act as the primary technical point of contact for external partners and internal teams, managing support requests through ticketing systems.
Investigate, diagnose, and resolve technical issues related to software behavior, platform integrations, and configurations.
Collaborate with engineering, QA, and product teams to resolve complex challenges and improve platform performance.
Our partner is a technology company that provides digital experiences for partners and end users. They have a collaborative support team focused on continuous learning and improvement.
Own IT systems engineering for corporate infrastructure, designing and implementing reliable, secure systems.
Design and improve IT infrastructure including identity management, endpoint management, and network architecture.
Partner with IT leadership and stakeholders to deliver infrastructure projects and communicate technical tradeoffs.
Lucidworks is a digital transformation company that provides AI-powered search and browse solutions for retailers, financial services, and other enterprises. They are an Equal Opportunity employer with a diverse and inclusive culture.
Support customers with installation, configuration, and optimization of AI and database solutions across cloud and on-premise environments.
Troubleshoot complex technical issues, analyze logs, and collaborate with engineering teams to resolve problems.
Provide guidance on AI technologies including LLMs, embeddings, vector search, and RAG to improve customer outcomes.
Our partner company specializes in AI and database technologies, delivering cutting-edge solutions to enterprise customers. They operate fully remotely with a focus on innovation and customer success.
Lead the administration and optimization of Revenue Cycle Management (RCM) applications to ensure stable and efficient system operations.
Serve as primary liaison between business teams and third-party vendors to coordinate issue resolution and system enhancements.
Manage team workloads, establish escalation protocols, and ensure performance aligns with SLAs and KPIs.
Partner Company is a healthcare technology organization focusing on revenue cycle management. They foster a collaborative, team-oriented culture with a commitment to innovation and continuous improvement, though company size is not specified.
Monitors and maintains IT infrastructure to ensure high availability and performance.
Diagnoses and resolves complex hardware, software, and network issues.
Plans and executes system upgrades, patches, and security measures to protect data.
US Anesthesia Partners is a healthcare organization that provides anesthesia services across the United States. The company employs a large team and fosters a collaborative culture focused on patient care.
Engineer end-to-end automation solutions integrating AI agents, MCP servers, and intelligent tooling for modernizing enterprise systems.
Build and own CI/CD pipelines using GitLab CI, Kubernetes, Terraform, and Ansible, augmented by AI-driven decision-making.
Design secure, scalable AIOps infrastructure with agentic workflows, OAuth-secured MCP servers, and proactive reliability engineering.
General Dynamics Mission Systems engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we value trust, honesty, alignment and transparency.
Create and maintain end user accounts and mailboxes in Active Directory and Office 365, including deprovisioning and software license management.
Conduct monthly user audits, assist with IT onboarding for remote employees, and maintain knowledgebase articles and SOPs.
Collaborate with Infrastructure, Security, and Desktop Support teams on user and system audits, acting as an escalation point for account issues.
National Debt Relief helps consumers overcome overwhelming debt through debt settlement and financial education. Founded in 2009, the company has helped over 450,000 people settle more than $10 billion in debt and is rated A+ by the BBB, fostering a team-oriented culture with growth opportunities.
Provide Tier 2 deskside and remote desktop support for end users in classified and unclassified environments.
Troubleshoot, diagnose, and resolve hardware, software, operating system, and peripheral issues.
Coordinate account maintenance, printer support, workstation relocations, and lifecycle tracking of IT assets.
Peraton is a next-generation national security company that provides mission-critical solutions and transformative enterprise IT services to government agencies. As a leading mission capability integrator, the company employs thousands and fosters a culture of innovation and security.
Support day-to-day Salesforce administration, configuration, and optimization while collaborating with experienced team members.
Gather business requirements and configure features like Flow, fields, page layouts, and automation tools.
Assist with security setup, data quality, ticket triage, and documentation.
Applied builds cloud software and AI-powered solutions for insurance agencies and brokers worldwide. With over 40 years in the industry, the company fosters a people-first culture built on trust, inclusion, and growth.