Assist with installing and configuring approved applications by following documented steps and team guidance.
Respond to Tier 1, 2 and Tier 3 application incidents and service requests, following ticketing and escalation procedures.
Maintain and update runbooks, knowledge articles, and how-to guides for common support scenarios.
Planned Systems International (PSI) is an enterprise IT services company that designs, builds, secures, and operates software solutions that support mission success and operational excellence across Federal Government organizations. They value integrity, collaboration, and continuous improvement, fostering a culture of respect and professional growth.
Fix bugs and build internal tools for the team and customer facing teams.
Lead escalations, run incident response, and serve as the technical bridge between Customer Support Teams, Engineering, and Product.
Use AI tooling to diagnose issues, accelerate team output, and turn recurring customer pain into product improvements.
Velora is a unified company formed by Aplos, Raisely, and Keela, dedicated to helping nonprofit organizations thrive with tools for fundraising, donor management, financial tracking, and communications. They operate as one team with a combination of merged teams and teams dedicated to one specific product with the opportunity to build one or across all their products.
Organize and direct the configuration, operation, and maintenance of information management systems.
Analyze and resolve end-user software, application, and connectivity issues.
Conduct capacity and performance analysis and recommend system configuration changes and upgrades.
CompTech is a service-oriented program management and technical company working to build lasting relationships. It is headquartered in Dayton, OH; its clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges.
Engage with sales teams in supporting sales opportunities from pre-sales through post-sales relationships
Provide subject matter expertise in the Veeam product suites to customers, partners, and internal Veeam teams
Be an active contributor in the Veeam Community Forums
Veeam specializes in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.
Execute GTM architectures and Salesforce configurations.
Transform clients' CRM environments into high-velocity revenue engines.
Ensure data hygiene, routing logic, and reporting are flawless within Salesforce.
Directive Consulting is a B2B performance marketing agency, delivering revenue, not just leads, using Customer Generation methodology. They build marketing engines that win in SaaS and across B2B industries, moving fast and thinking boldly to shape the future of marketing.
Design, develop, test, and evaluate cloud systems utilizing Azure services.
Apply security best practices to cloud implementation.
Automate software deployment and resolve complex technical problems.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world’s leading mission capability integrator, they deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
Provides hands-on expertise in solving advanced technical problems and working with teams to develop long-term strategic plans and scalable solutions.
Analyzes infrastructure technology trends and works with IT leadership to develop infrastructure strategy, solutions, architecture, and delivery processes designed for stability, agility and cost effectiveness.
Oversees and executes technology initiatives to design, build, and maintain, key elements of the firm’s enterprise infrastructure and associated project portfolio.
Air Methods is responsible for planning, coordinating, and executing activities related to the Air Methods infrastructure. They are focused on systems or network administration, maintenance, updates, performance, planning, documentation, and optimization.
Learn about Sourcegraph's product, value propositions, customers, team, and practices.
Work with customers to troubleshoot and solve reported issues, while improving product documentation.
Suggest remedies for customer issues and improvements for the team, customer experience, and product.
Sourcegraph is a code intelligence platform that developers and agents rely on to navigate, understand, and operate on massive, complex codebases. They are backed by a16z, Sequoia, and Redpoint, and operate as a globally distributed team that values high agency, direct communication, and a deep love for developers.
Support staff via Slack and JIRA, troubleshooting complex issues.
Administer identity, access, and endpoint services such as Okta and Active Directory.
Contribute to IT projects including new tool implementations and platform migrations.
Grant Street Group provides SaaS in fields such as electronic payments, auctions, and tax collection and billing. They reward teamwork, professional excellence, and individual responsibility and offer a technology-rich work environment.
Lead the design and implementation of AI-powered enterprise solutions on the ServiceNow platform.
Define how AI is embedded into enterprise workflows, driving intelligent automation.
Architect intelligent automation, conversational AI, and AI governance frameworks.
Noblq seems to focus on providing solutions related to ServiceNow. The job posting does not provide any information regarding company size or employee culture.