Serve as the technical SME for Microsoft Windows Server, Active Directory, and IIS environments.
Administer, configure, patch, upgrade, monitor, and troubleshoot enterprise Windows Server systems.
Manage and support Active Directory, including users, groups, OUs, Group Policy, DNS integration, trusts, and domain services.
DecisionPoint Corporation provides IT services and solutions to government and commercial clients. The company is an Equal Opportunity Employer committed to a diverse workforce.
Ensure hardware, software, applications, and services are provisioned, monitored, and maintained according to organizational policies.
Monitor, troubleshoot, and resolve incidents related to servers and applications.
Plan and recommend courses of action for upgrading hardware and software, and research new technologies.
Barnard College is a women's liberal arts college affiliated with Columbia University. It has approximately 800 faculty and staff and 2,600 students, fostering an intellectually stimulating and diverse community.
Maintain and administer customer networks, systems, and infrastructure for reliability and security.
Monitor network performance, identify issues, and implement improvements.
Provide technical support and troubleshooting, including onsite assistance when needed.
The client is a technology services organization focused on delivering reliable, secure, and responsive IT support to its customers. The team works across network infrastructure, systems, security, and cloud technologies, with a strong emphasis on maintaining high-performing customer environments.
Identify high-impact automation opportunities by analyzing customer ITSM data and operational processes.
Architect and develop automation solutions using Runbooks, Qapps, and related technologies.
Train and mentor customer engineers on network automation practices and platform capabilities.
This company helps enterprise organizations and managed service providers transform complex network operations through intelligent automation. The culture is supportive, focused on professional growth, collaboration, and delivering meaningful outcomes.
Provide advanced technical support to enterprise customers, troubleshooting complex software, server, and network issues.
Manage support cases from diagnosis through resolution, including remote troubleshooting and escalation.
Create and maintain knowledge base articles and technical documentation, while participating in a 24/7 on-call rotation.
Sutherland provides advanced technical support for a leading cybersecurity client focused on protecting sensitive digital data. The company seeks dedicated professionals to work remotely, offering a collaborative and supportive culture.
Own the platform architecture for private and sovereign cloud platforms, including control plane, compute, storage, and network.
Produce design documentation, deploy and upgrade using Kolla-Ansible, and integrate storage, networking, identity, and load balancing.
Act as third-line escalation, lead root cause analysis, and support pre-sales as a technical expert.
Software Mind develops solutions that make an impact for companies around the globe. They build cross-functional engineering teams and have a culture that embraces openness, respect, and grit, combining employment with enjoyment.
Automate repetitive tasks using Power Automate, PowerShell, Microsoft Graph, and Logic Apps to eliminate manual tickets and build self-service solutions.
Manage the M365 tenant as a platform with configuration as code, version control, peer review, and deliberate rollouts, ensuring security and compliance.
Keep core Exchange Online and Entra ID operations running smoothly, handle Tier-3 escalation, and reduce human intervention through better defaults and automation.
Cornerstone Building Brands is the largest manufacturer of external building products in North America, with over $6 billion in annual revenue and nearly 20,000 employees. The company operates 70+ manufacturing facilities and a network of 80+ distribution centers, focused on windows, siding, roofing, and metal accessories.
Triage and resolve Tier 1 tickets in Intercom, escalating with clear repro steps and affected accounts.
Support learners in Slack with access, login, enrollment, and navigation questions.
Cover the internal TechOps help channel during assigned windows and hand off open items cleanly.
Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work. They are on track to generate $1B in wage gains by 2025 through their fast, flexible solutions.
Lead and elevate a helpdesk and sysadmin organization from reactive support to a proactive, process-driven internal service team.
Establish a reliable, automated, and audit-ready employee onboarding and offboarding program that works flawlessly across departments.
Drive process design, operational rigor, and security-minded systems thinking while developing a high-performing team.
OpenSesame is a trusted partner for Workforce Reinvention in the age of AI, delivering integrated software, curated content, and expert services. They are a remote-first company with a focus on learning and growth, fostering an inclusive and diverse culture.