Provide concierge-level technical and client support across Mercer Advisors' technology ecosystem.
Manage support requests through ticketing systems, configure user access, and resolve system issues.
Collaborate with product, engineering, and operations teams to enhance systems and document processes.
Mercer Advisors helps families amplify and simplify their financial lives by integrating financial planning, investment management, tax, estate, and insurance services. They serve over 42,800 families across the U.S., with a culture that values flexibility, diversity, and exceptional talent.
Provide timely, technically sound support on complex issues involving Constructor APIs, SDKs, data integrations, and tagging.
Own customer-facing technical conversations across tickets, Slack, and calls, ensuring customers understand the resolution.
Troubleshoot issues by reviewing payloads, logs, API behavior, and implementation details, guiding customers toward resolution.
Constructor is a next-generation platform for search and discovery in ecommerce, optimizing for metrics like revenue, conversion rate, and profit. The company is US-based, founded in 2015, and powers over 1 billion queries daily for companies like Sephora, Under Armour, and Petco, with a team that values empathy, openness, and continuous improvement.
Design and configure Signaling, DRA/DEA routing, peers, connections, and relevant mappings.
Translate IR.21/RAEX inputs into operational configurations and execute end-to-end IREG testing.
Analyze signaling traces using Wireshark and resolve failures across Skylo, IPX providers, and MNOs.
Skylo has pioneered a standards-based approach to satellite connectivity, connecting smartphones and IoT devices directly to satellites without special hardware. They have a global team across three continents with an open, transparent, and inclusive culture shaped by Nordic, Silicon Valley, and South Asian ways of working.
Build and configure Business Processes, condition rules, and notifications within architectural standards.
Administer Workday security changes, perform access reviews, and build custom reports and dashboards.
Monitor and support Workday integrations including Studio, EIBs, Core Connectors, and APIs.
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, they have helped federal, state, and local agencies solve technology modernization challenges with human-centered design and engineering.
Lead LINQ's internal IT operations, managing a team and owning the end-to-end employee technology experience across a fully remote workforce.
Administer Microsoft 365, Azure, Intune, and identity management, ensuring security and scalability.
Collaborate with Security, HR, and department leaders to maintain a productive and compliant employee experience.
LINQ is a high-growth software company that empowers K-12 district teams with cloud-based solutions for finance, HR, nutrition, and payments. Trusted by 30% of U.S. school districts, the company serves over 1 billion meals annually and processes payroll for 364,000 educators, with a talented, committed team that values transparency and excellence.
Lead the technical program management and execution of high-impact strategic initiatives across internal business tools.
Bridge the gap between business strategy, system logic, and technical design with deep systems analysis.
Drive large-scale technical programs, including post-merger integrations, from discovery to launch.
Wiz is redefining security for the AI era by enabling teams to secure cloud and AI applications through a unified platform. As one of the fastest-growing startups, trusted by over 65% of the Fortune 100 and powered by Google, Wiz fosters a culture of world-class talent and innovation.
Work the Salesforce administrative ticket queue and backlog end to end.
Serve as the dedicated Salesforce point of contact for top of funnel workstreams.
Build and maintain declarative solutions using clicks-not-code: Flow, validation rules, page layouts, and permission sets.
Abnormal AI protects the humans behind the world's most critical organizations from AI-powered cybercrime. Over 4,500 enterprises trust their behavioral AI platform, fostering a culture of innovation and security.
Provide remote technical support and manage IT infrastructure including cloud services, hardware, and networks for a globally distributed engineering team.
Administer Microsoft 365 services, user accounts, software licenses, and ensure compliance with internal IT policies and security measures.
Collaborate with departments to implement modern IT solutions, monitor network performance, and maintain documentation for systems and procedures.
Ehvert Mission Critical, a business unit within Salas O'Brien, specializes in the design and construction management of data centers. The firm is part of a 4,000-person engineering and professional services company with over 100 offices across North America, recognized for delivering innovative engineering solutions for mission-critical facilities.
Execute design and development of SCADA integration components for utility scale renewable energy projects.
Program and commission SCADA servers, data historians, and HMI systems, adhering to company standards.
Provide technical support for diverse SCADA equipment configurations and collaborate with cross-functional teams.
SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide. As a national organization, they offer broad opportunities to grow your career and are committed to building diverse, equitable, and inclusive workplaces.
Provide first-line technical support across phone, email, chat, and self-service portals.
Diagnose and resolve hardware, software, access, and network connectivity issues.
Document and track incidents using IT service management tools like ServiceNow.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company focuses on efficient, technology-driven recruitment processes.