Remote Information technology Jobs

• Shape how teams discover and adopt tools that power creative and operational workflows.
• Guide the end-to-end application intake process, ensuring transparency and compliance.
• Foster confidence and clarity in employees' engagement with the evolving digital ecosystem.

Design, deploy, and operate network infrastructure to implement macro and micro segmentation. Operate UT’s Network Access Control (NAC) and Identity Based Network Services (IBNS) systems. Provide escalation support (tier 3+) for complex problems related to NAC and IBNS systems.

The Platform Architect is a strategic technical leader responsible for helping our customers architect, mature, and governing scalable, secure, high-performing solutions. You will have the opportunity to shape the transformation for leading global financial institutions and work with the latest in AI advancements. Platform Architects ensure customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.

Serve as both a Salesforce Business Analyst and Administrator, gathering and translating business requirements. Configure and maintain Salesforce (objects, fields, workflows, validation rules). Assist in defining priorities and shaping the roadmap for Salesforce enhancements.

• Lead a global team of IT specialists, fostering a culture of high performance.
• Oversee IT service delivery and support across international office locations and the remote workforce.
• Develop and execute the long-term technology roadmap for corporate IT, ensuring it scales with the company's growth.

• Work with product engineering, client experience, and AI Engineering teams to resolve issues.
• Meet with customers to diagnose issues.
• Debug issues in production and development environments.

• Work closely with cross-functional team members and customers to understand RTSM requirements.
• Code, test, debug, document, and install modified and new RTSM projects based on customer requirements.
• Provide RTSM expertise and guidance in the RTSM design.

Implement the global support strategy across outsourced centers and internal teams. Manage and develop the operations team to oversee daily performance and issue resolution. Govern vendor relationships, including contract compliance, SLA monitoring, and performance reviews.

The Cloud Application Administrator is responsible for managing systems, applications, and operational procedures. The successful candidate will be assigned to Transact’s QuickCharge application to become an SME for that product. Responsibilities will include timely issue resolution for production interruptions; maintenance of applications through patches or upgrades; assisting the Support group with issue identification and data collection; and reporting of all issues to management and key stakeholders.

This Solution Architect consults with customers on implementing ServiceNow's OT solutions based on leading practices, accelerating and driving customer business outcomes. The role requires focus on solving customer challenges, providing support during sales cycles and direct engagements. They will bring architectural guidance, business acumen, and deep product expertise to our customers and partners.