Monitor ticketing system service boards, inbound email, and phone calls to support multiple customer environments.
Troubleshoot basic end-user desktop issues and act on requests according to defined client procedures.
Self-manage tasks, create workflow incidents, and serve as an escalation point for associate technicians.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to clients. The company employs over 1,200 people across the United States, fostering a startup-like culture with the advantages of a scalable business.
Administer and support core business systems like NetSuite, UKG, Adaptive Insights, ensuring smooth day-to-day operations.
Own access protocols for financial and HR data, managing user provisioning, roles, and permissions.
Triage and resolve help desk tickets, partnering with stakeholders to improve system configurations and processes.
At Engine, we’re transforming business travel into something personalized, rewarding, and simple. More than 30,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year.
Define and own the target-state enterprise architecture roadmap integrating AI and cloud paradigms.
Architect secure, scalable enterprise AI solutions including LLM integration, NLP, and RAG architectures.
Drive hybrid and multi-cloud strategies using IaC, event-driven architectures, and microservices.
AspenView Technology Partners specializes in creating high-performing, nearshore IT teams to help North American clients innovate faster. As a growing company, they are looking for exceptional people to drive impactful change across industries.
Manage portfolio oversight, resource allocation, and prioritization of investment activities to support enterprise-wide change.
Design program controls for swift mobilization, delivery, and value realization, while providing operational leadership for programs.
Engage with business units to drive transformation and maintain executive-level scorecards and metrics for portfolio transparency.
CommonSpirit Health is a nonprofit Catholic healthcare organization that delivers integrated health services, including virtual care and home-based services, across 24 states. With over 157,000 employees, 45,000 nurses, and 25,000 physicians, the organization emphasizes innovation, faith, and community health.
Travel to customer locations to maintain and install dispensing equipment, including electrical, pneumatic, and plumbing components.
Assist customers in equipment use and maintenance, and work closely with sales to ensure satisfaction and resolve issues.
Maintain inventory of equipment and parts, and prepare weekly reports for management review of service activities.
Sika is a global innovation and sustainability leader in specialty chemicals for construction and industry, with over 100 years of experience. The company employs approximately 33,000 people worldwide and fosters a culture of entrepreneurship and safety.
Lead end-to-end architecture of SAP Cloud ERP (especially SAP S/4HANA Cloud) landscapes, ensuring scalable, secure, and business-aligned designs.
Act as a trusted advisor to C-suite and IT leadership during discovery and solution phases, driving high-impact pre-sales engagements from discovery to proposal close.
Stay ahead of emerging SAP innovations, including AI and SAP Business Technology Platform, and translate business challenges into transformative cloud solutions.
Nagarro is a digital product engineering company that builds products, services, and experiences across all devices and digital mediums. With over 18,000 experts across 40 countries, the company has a dynamic and non-hierarchical work culture.
Configure ServiceNow Platform based on leading practices to achieve customer outcomes.
Participate in workshops to assess current processes and establish future-state processes.
Design and deliver ServiceNow solutions with a technical architecture for long-term success.
ServiceNow provides an AI platform for business reinvention, serving 85% of the Fortune 500. They foster an AI-native culture and are committed to putting AI to work for people.
Deploy and support INFICON semiconductor products, focusing on FabGuard FDC software.
Partner with tool owners to determine which tool data, sensor data, and wafer logistics data to trace.
Provide technical assistance, training, and installation support for internal and external customers.
INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality. It promotes a dynamic, inclusive work environment with flexible work hours and a variety of health and wellness programs.
Own technical planning and setup end-to-end for new US customers and rollouts
Own inbound customer & technical support for the US market, triaging and resolving issues
Build the US playbook from scratch: setup and support documentation, escalation paths, and response standards
Voize builds AI companions that automate digital workflows for frontline workers, giving them more time to care, connect, and be present. Backed by $50M in Series A funding, they serve over 2,000 facilities and 200,000 users with a dynamic team focused on social impact.
Design and map complex system integrations, particularly involving payment platforms in a clinical trials context.
Interpret protocol specifications and EDC documentation to solve non-standard integration requirements.
Manage end-to-end site payment workflows and align payment rules with budgets and contracts.
A multinational technology consultancy that helps businesses leverage technology for success. Since 2016, they have a development team in Latin America and emphasize a blend of Latin American talent and Swiss organizational skills.