Triage and resolve customer and partner issues end-to-end, from first contact to resolution, using SQL queries and debugging skills.
Serve as the primary technical point of contact for customer support and success, communicating clearly and managing expectations.
Identify recurring issues, surface patterns to product and engineering, and contribute to system monitoring and runbooks.
Kota is reimagining insurance and retirement benefits for the modern workforce through its integrated benefits platform and embedded insurance solution. Founded in 2022, the company has raised more than €20M from top investors and serves tens of thousands of employees at leading European companies.
Act as a trusted advisor for clients, assisting them with the integration of Illumio into their environments.
Manage deployments and upgrades of the Illumio platform, ensuring successful implementation by coordinating timeframes and required resources.
Conduct technical reviews and provide guidance on change preparation for Illumio deployments.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust and strengthens cyber resilience for organizations worldwide.
Administer and improve the GTM stack including CRM, workflows, automations, and data hygiene.
Design and enforce granular access controls and security at the data layer.
Build automation that enforces deal-stage gates, handoffs, and territory logic.
UpGuard builds a Cyber Risk Posture Management (CRPM) platform that integrates security ratings, threat intel, and agentic AI to help organizations manage cyber risk. They are a global company with offices in Sydney and Hobart, and have been recognized as a Great Place to Work with 99% employee satisfaction.
Administer and troubleshoot Windows and Linux servers, Hyper-V, and VMware environments.
Diagnose and resolve customer incidents involving VPS, dedicated servers, and connectivity.
Participate in upgrades, migrations, and infrastructure improvement projects with clear documentation.
The company provides VPS and dedicated server hosting for FX brokers and traders. It is a small organization seeking a reliable, hands-on contractor to support customer-facing infrastructure.
Design, map, develop, and maintain EDI integrations using formats like EDIFACT, XML, and flat files.
Troubleshoot, enhance, and support existing B2Bi applications, scripts, and web services.
Collaborate with architecture teams to improve integration processes and ensure reliable data exchange.
The company specializes in enterprise integration solutions, connecting critical business systems through EDI and data transformation workflows. The team size is undisclosed but offers a collaborative, remote-first environment focused on scalable and efficient integration services.
Own Salesforce architecture and process design across the GTM funnel, acting as the systems SME.
Partner with Marketing, Sales, Customer Success, and Revenue Operations to align processes and systems.
Contribute to the full development lifecycle, from solution design through rollout, including AI-driven builds.
Apollo is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. Founded in 2015, it is one of the fastest growing SaaS companies, raising approximately $250 million and valued at $1.6 billion.
Act as a trusted strategic advisor to C-suite executives, translating business goals into AI roadmaps.
Architect end-to-end agentic workplace workflows using no-code/low-code platforms like Gemini and AppSheet.
Guide client organizations through AI adoption, including change management and governance.
Devoteam is a leading consulting firm focused on digital transformation. With 11,000 tech natives across 25+ countries, they bring highly skilled IT experts and a culture of innovation and collaboration.
Monitor ticketing system service boards, inbound email, and phone calls to support multiple customer environments.
Troubleshoot basic end-user desktop issues and act on requests according to defined client procedures.
Self-manage tasks, create workflow incidents, and serve as an escalation point for associate technicians.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to clients. The company employs over 1,200 people across the United States, fostering a startup-like culture with the advantages of a scalable business.
Administer and support core business systems like NetSuite, UKG, Adaptive Insights, ensuring smooth day-to-day operations.
Own access protocols for financial and HR data, managing user provisioning, roles, and permissions.
Triage and resolve help desk tickets, partnering with stakeholders to improve system configurations and processes.
At Engine, we’re transforming business travel into something personalized, rewarding, and simple. More than 30,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year.