Serve as primary technical contact for strategic customers, guiding observability maturity and architecting solutions.
Combine hands-on troubleshooting with roadmap development, training, and stakeholder engagement.
Influence product direction by bringing customer feedback to internal teams.
The company specializes in observability solutions, helping organizations build modern monitoring practices. It is a remote-first organization with a global team, emphasizing autonomy, collaboration, and sustainable work-life balance.
Provide Tier 2/3 support for incidents and service requests through the Government-approved ITSM process.
Diagnose and resolve application, infrastructure, network, access, integration, configuration, and performance issues.
Maintain ServiceNow records, communicate status, and contribute to root-cause analysis and service improvement.
Ardent is a technology and mission services company supporting government clients. It has a mission-focused, inclusive culture and encourages veterans and people with disabilities to apply.
Serve as an escalation resource for complex platform-level cases and conduct deep-dive root cause analysis.
Own the triage, prioritization, and maintenance of the technical bug backlog in Salesforce.
Lead the development and maintenance of advanced knowledge content and provide technical mentorship.
We are the leader in Dynamic Workforce Orchestration, helping organizations create service agility by connecting people, technology, and real-time data. We are a people-first company that treats employees with trust, respect, and flexibility.
Design and optimize secure network connectivity across cloud, hybrid, and on-premises environments.
Monitor network health, performance, and availability, and resolve incidents.
Maintain technical documentation and support change management processes.
Ardent provides IT and engineering services to government clients. They are an equal opportunity employer and encourage veterans and people with disabilities to apply.
Lead secure, reliable IT operations for clinical research sites and remote environments, managing enterprise networking, cloud services, and endpoint platforms.
Oversee network infrastructure including switching, wireless, firewalls, SD-WAN, and VPN, ensuring high availability through monitoring and incident response.
Manage IT enterprise solutions like Microsoft Azure, 365, Intune, and JAMF, and implement AI-driven automation to streamline operations.
Care Access is working to make the future of health better for all by bringing world-class research and health services directly to communities. With hundreds of research locations and clinicians globally, the company is dedicated to ensuring everyone has the opportunity to understand their health and contribute to medical breakthroughs.
Serve as the primary point of contact for critical database issues during US business hours, diagnosing and resolving performance, reliability, and availability problems.
Partner with developers to design, review, and optimize SQL queries and stored procedures, and coach the team on performance best practices.
Proactively monitor database health across client environments, building alerting thresholds, runbooks, and dashboards to catch risks before they become incidents.
A growing US-based SaaS company serving 150+ enterprise clients on a highly customized, multi-tenant platform. The team values proactive problem-solving and collaboration.
Own and administer core financial systems including NetSuite, FloQast, and Ramp, managing configuration, business logic, and system health.
Identify and automate manual, error-prone finance operations across month-end close, reconciliations, and procure-to-pay.
Partner with engineering and finance teams on cross-system integrations and serve as the dedicated systems partner for the finance domain.
DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud for business growth and innovation. With more than 4,000 customers worldwide, the company has a global team of incredible talent who work remotely and value flexibility, entrepreneurship, and continuous learning.
Perform interviews, guide junior staff, and serve as a key contact for clients on IT audit and third-party assurance projects.
Test design, implementation, and operating effectiveness of controls, providing clients with solid advice matching organizational risks.
Work on diverse audit and advisory assignments, gaining fast-paced learning and increasing responsibilities.
Africa Talent by Deloitte is a separate legal entity based in South Africa, formed between Deloitte Africa and Deloitte Netherlands to meet the growing demand for talent in Africa and Europe. It focuses on recruiting and developing talent throughout Sub-Saharan Africa, offering a dynamic, inclusive, and high-performance culture with opportunities for local and international exposure.
Provide day-to-day application support across Oracle Cloud SCM modules including Inventory, Procurement, Order Management, Supply Planning, and Warehouse Management.
Manage incident and service request lifecycle, including troubleshooting, configuration changes, and client communication within SLA timelines.
Collaborate with technical teams and contribute to knowledge base documentation and continuous improvement.
Version 1 is a technology and transformation solutions provider trusted by global brands, with partnerships with Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake. The company is 3300+ strong with €350/£300m revenue, and has been recognized as a Great Place to Work in Ireland and UK for over 10 years.