Administer Jira Software, Jira Service Management, and Confluence in a cloud environment.
Configure and support JSM service desk projects, manage user permissions, and build automation rules.
Provide user support, maintain governance, and contribute to platform hygiene.
HealthEdge is a leading healthcare SaaS company delivering modern, cloud-native solutions that transform how health plans operate. With a global workforce spanning the US, India, Philippines, Mexico, and the UK, the company's Business Technology team powers the tools that keep HealthEdge running at scale.
Support core clinical informatics functions within VHA EHRM to enable safe, efficient, and high-quality patient care during and after Federal EHR go-lives.
Assess information and knowledge needs of healthcare professionals, characterize clinical processes, and develop/refine clinical decision support systems.
Participate in end-user optimization, usability feedback, and rapid-cycle improvement to support workflow stabilization and user enablement.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012, the company has over 300 employees nationwide and specializes in applying technology, creativity, and human-centered services.
Lead and support comprehensive testing of HCM and payroll capabilities in the ERP environment.
Develop realistic business test scenarios and validate payroll calculations against legacy systems.
Collaborate with stakeholders to document results, resolve issues, and certify the system before go-live.
Cayuse Civil Services, LLC provides civil services and solutions to government clients. As a contractor, they emphasize innovation, integrity, and collaboration, employing a diverse workforce committed to quality.
Analyze, develop, and configure new use cases utilizing SAP Reporting tools (Analysis for Office, Web Intelligence, SAP Analytics Cloud).
Support production users and configure, test, and train to maintain and enhance the OneGL finance environment for month-end close processes.
Collaborate with cross-functional teams to map business requirements to standard SAP processes with minimal customization.
Liberty Mutual is a Fortune 100 insurance company that delivers peace of mind by helping customers protect what they value most. They are operating as a tech startup within the company, leading a digital disruption, and fostering a hybrid and inclusive culture.
Design, deploy, and operate enterprise-grade network infrastructure across global data centers and cloud environments.
Manage cloud networking, BGP routing, VPNs, F5 load balancing, and network automation with Terraform and Ansible.
Participate in on-call rotation to resolve critical network incidents and support hybrid cloud connectivity.
Applied Systems is an insurtech company that delivers innovative software and services to insurance agencies. With over 40 years of experience, they foster a culture built on values that make their team indispensable to each other.
Design, deploy, and maintain server infrastructure and core network services to ensure robust IT systems.
Troubleshoot complex issues, implement security measures, and automate tasks for optimal performance.
Collaborate with teams to integrate solutions and align infrastructure with organizational needs.
CommonSpirit Health is a nonprofit Catholic healthcare organization providing integrated health services. It has over 157,000 employees and operates more than 2,300 clinics and 137 hospitals across 24 states.
Remote monitoring and diagnostics of food refrigeration and freezing equipment across Europe.
Decision-making on whether to dispatch a technician or resolve issues remotely through customer communication or system configuration.
Communication with customers in English and Czech, with support from German operators for German-speaking clients.
CO2OLTEC Commercial Refrigeration is a global provider of heating, air conditioning, and cooling solutions since 1902. They offer a modern, collegial, and innovative environment within a stable international company.
Lead the implementation and operation of Salesforce Marketing Cloud for a banking client, configuring the platform and building campaigns.
Set up and maintain core Studios and Builders, design data models, and establish deliverability best practices.
Provide ongoing knowledge transfer through documentation and training to shift operational ownership to the client.
Nortal is a digital transformation company that delivers complex solutions for global enterprises and public sector organizations. With over 25 years of experience and over 160 new hires annually, the company fosters a close-knit, autonomous remote culture with a focus on well-being and diversity.
Manage the ticket queue, prioritize and resolve requests, and identify recurring categories for automation.
Participate in rotating on-call and incident response, troubleshooting and documenting issues in real time.
Build and maintain monitoring dashboards (Tableau, Superset, Grafana) to track service health and data quality.
Airbnb is a global community marketplace that connects hosts with guests for unique stays and experiences. With over 5 million hosts and 2 billion guest arrivals, the company fosters a culture of inclusion and belonging, emphasizing innovation and engagement.
Own internal IT, security, and compliance strategy across the organization.
Lead the migration from MSP to an in-house IT function and manage a SecOps team.
Drive enterprise incident response, business continuity, and disaster recovery planning.
Karbon is the global leader in AI-powered practice management software for accounting firms. The company is well-funded, ranked #1 on G2, and has a people-first culture recognized with Great Place To Work certification and on Fortune's Best Small Workplaces list.