Define and lead the global ITSM strategy, governance model, and continual improvement roadmap.
Own full ITIL-aligned practice governance across Incident, Problem, Change, Request Fulfilment, Service Catalogue, Knowledge, CMDB, Asset, Service Level, and Continual Improvement.
Lead BMC Helix platform governance and establish service quality metrics, KPIs, and executive reporting.
Eurofins Scientific is an international life sciences company providing analytical testing services to clients across multiple industries, ensuring product safety and authenticity. With over 63,000 employees across 950 laboratories in 60 countries, it is a global leader in testing and laboratory services, committed to sustainability and diversity.
Acts as administrator for the Genesys system in an omnichannel call center environment, troubleshooting system incident tickets and managing Genesys Care tickets.
Responsible for administration tasks including configuration, management, and enhancement of the system, as well as change management adherence and documentation.
Contributes to defining direction for new products, processes, standards, or operational plans based on business strategy, working on proof of concept and solution selection.
Henry Ford Health is an academic health system committed to advancing health and improving lives, providing a comprehensive continuum of care including primary, specialty, virtual care, pharmacy, home health, and more. With 12 hospitals and hundreds of ambulatory locations, it is one of the nation's leading health systems, fostering a culture of purpose, collaboration, and belonging.
Lead migration of enterprise iOS/iPadOS device management from Ivanti EPMM/MobileIron to Microsoft Intune.
Design automation solutions using Microsoft Graph API, PowerShell, REST APIs, and Azure services.
Engineer Intune mobile management, Apple ecosystem integrations, and provide Level 3 platform support.
Miratech is a global IT services and consulting company that supports digital transformation for large enterprises. It employs nearly 1000 professionals globally and promotes a ForeverRemote culture of Relentless Performance.
Collect, validate, and analyze business capability, application, technology, integration, and portfolio data.
Support Enterprise Architecture platform implementation, governance, and business capability assessments.
Prepare dashboards, reports, and visualizations that explain architecture information and support decisions.
Kinaxis is a global leader in supply chain orchestration, using an AI-infused platform to power complex supply chains. It grew from three engineers in 1984 to over 2,000 employees globally with an award-winning culture.
Build and configure platform enhancements on Salesforce and ServiceNow under guidance of experienced practitioners.
Support solution design by documenting requirements, process flows, data models, and integration patterns.
Assist with platform data quality, testing, and technical documentation to ensure enterprise-grade governance.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains with an AI-infused platform. With over 2,000 employees worldwide and multiple Top Employer awards, the company fosters an innovative and collaborative culture focused on customer success.
Coordinate end-to-end EDI onboarding for new customers and suppliers, including requirements gathering, testing, and production readiness.
Monitor day-to-day EDI transaction processing and proactively identify failed or delayed transactions, coordinating resolution with internal teams and vendors.
Serve as primary point of contact for trading partners, ensuring alignment among internal teams, external vendors, and partners on implementations and operational issues.
Partner closely with implementation consultants to lead NetSuite functional execution and post-walkthrough testing.
Serve as internal SME and primary platform administrator, designing and configuring native NetSuite solutions.
Collaborate with finance leadership to ensure compliance with US GAAP and multi-entity reporting standards.
MHI Talent Solutions is a consulting and recruiting firm partnering with a premier national media, audio content, and digital entertainment enterprise to lead their financial technology transformation. The client reaches over 200 million consumers monthly and is modernizing their core financial infrastructure.
Manage assigned technical projects, guiding teams on Agile/Scrum practices to delight clients.
Remove impediments and build a trusting environment for problem-solving without blame or retribution.
Plan and coordinate project activities, schedules, and budgets to ensure delivery on time and within scope.
AHEAD builds platforms for digital business by weaving together cloud infrastructure, automation, analytics, and software delivery. They prioritize creating a culture of belonging, are an equal opportunity employer, and value diverse perspectives.
Build and maintain hands-on lab scenarios and technical content (YAML- and Markdown-based) that reflect real-world use cases.
Script and automate parts of the training environment (Bash/Python) and troubleshoot the delivery platform.
Help design and deliver training sessions, demos, and workshops, starting alongside senior instructors.
Sysdig provides cloud security solutions with runtime insights and agentic AI, trusted by over 60% of the Fortune 500. The company has been recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years.
Design and oversee technical solutions for ServiceNow implementations, ensuring alignment with client needs.
Lead development teams, drive solutioning conversations, and manage project timelines and deliverables.
Independently gather requirements, design, implement, and support features across the ServiceNow platform.
Sigital is a ServiceNow Premier Partner dedicated to helping organizations align their IT Services and Operations Management strategy with their business and service delivery needs. They are a fast-growing professional services firm focused on team collaboration and client success.