Support multiple stages of remote and onsite PEP deployments, focusing on testing system interfaces and troubleshooting technical issues.
Deliver remote and onsite training and operational support to help hotel teams adopt the new platform.
Collaborate with project managers, senior deployment specialists, and technical teams to ensure reliable data migration and system integration.
Our partner is a global technology deployment initiative focused on implementing a next-generation Property Engagement Platform (PEP) across hospitality properties. This is a full-time, fixed-term opportunity through December 2027, with significant travel and exposure to large-scale technology transformation.
Lead the end-to-end implementation and configuration of Revinate's entire SaaS suite for new and existing clients.
Manage technical integrations with third-party vendors, perform QA testing, and resolve real-time issues during onboarding.
Serve as a subject matter expert, advising customers and collaborating with cross-functional teams to ensure long-term success.
Revinate is a hotel data activation platform that unifies guest data from multiple systems into Rich Guest Profiles, powering personalized experiences. It serves over 12,500 hotels and drives $24 billion in direct revenue, fostering a culture of trust, innovation, and customer love.
Provide technical support for computer, software, and network issues.
Assist with account access, password resets, and system configuration.
Maintain records of technical requests and follow cybersecurity procedures.
Coinbase is building the future of the global financial system by providing a platform for cryptocurrency transactions. The company is a major player in the crypto space with a large, remote-friendly team and a culture focused on innovation and economic freedom.
Apply software updates and perform technology upgrades for Oracle databases.
Install new software, troubleshoot issues, and proactively review metrics for performance and backup concerns.
Communicate professionally with customers and collaborate within a supportive team environment.
NEC Software Solutions, part of global tech giant NEC Corporation, provides software that helps dispatch ambulances, support families, and keep trains on the move. With over 3,000 employees, they work with governments, hospitals, and police forces to push boundaries and support public services.
Support and maintain Rhapsody and .NET applications for Idaho's disease surveillance systems, ensuring timely data flow between labs, hospitals, state public health, and the CDC.
Configure, monitor, and troubleshoot Rhapsody interfaces, HL7 message routing, and transformations to maintain data integrity and system reliability.
Collaborate with internal teams and external partners to assess current architecture, plan modernization, and document work for knowledge transfer.
RESPEC is an employee-owned engineering and consulting firm that tackles complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. The company has been in business since 1969 and fosters a culture of ownership and collaboration.
Act as the primary technical point of contact for named accounts, driving account health and stability.
Orchestrate complex resolution by leading end-to-end troubleshooting of high-impact cases.
Champion the customer voice by representing needs in internal engineering reviews and managing critical escalations.
Everpure is a data platform company that evolved from a storage pioneer, closing fiscal 2026 with $3.7 billion in revenue. They have been named Fortune's Best Workplaces in Technology and foster a culture of innovation, growth, and teamwork.
Design, implement, and support high-transactional systems with direct customer, revenue, or compliance impact.
Analyze and resolve system problems, including root cause analysis and long-term remediation plans.
Mentor less experienced staff and promote best practices in capacity, configuration, and automation.
Mercury Insurance helps people reduce risk and overcome unexpected events, serving customers for over 60 years. They have a diverse team and offer competitive compensation and benefits.
Lead enterprise systems administration and integrations, IT support, and firmwide technology learning and AI adoption.
Implement cybersecurity controls, develop technology policies, and translate them into processes and training.
Administer platforms like Microsoft 365, Slack, Zoom, and HubSpot, and oversee employee technology onboarding and offboarding.
Third Plateau is an impact consultancy partnering with philanthropy, nonprofits, and communities to build the infrastructure of change. They are one of Fast Company's Best Workplaces for Innovators, fostering a collaborative and innovative culture with a remote-first approach.
Be the first point of contact for customers, understanding their needs via email, chat, and phone.
Own, prioritize, and troubleshoot complex technical issues, providing excellent solutions.
Develop in-depth knowledge of Sardine's platform and APIs to effectively resolve customer issues.
Sardine is the leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. It's a remote-first team with a culture valuing performance and flexibility, spanning over 6 billion profiled devices.
Provide day-to-day technical support to clients remotely via ConnectWise, phone, and other tools.
Respond to and resolve service incidents, creating and improving standard operating procedures.
Ensure high client satisfaction by delivering professional, timely service and meeting KPIs.
CTS provides comprehensive IT solutions for mission-driven organizations, with expertise in supporting nonprofits and education. The company has 90+ employees across the US and other countries, and fosters a culture of growth and innovation.