Provide technical assistance and support to end users by troubleshooting software issues.
Resolve access problems, and support IT management tools and systems.
Ensure prompt issue resolution, deliver user training, and support cloud-based applications and IT service operations.
SOSi, founded in 1989, is a large private technology and services integrator in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Be the senior-level escalation point for high-priority incidents across security, network, systems, and cloud domains.
DYOPATH delivers outstanding IT service both externally and internally. They are known for their L.O.V.E. philosophy—Living Our Values Every Day—transforms everyday work into meaningful impact and are an award-winning culture.
BCM Technical Configuration, serve as the technical lead for the setup and optimization of the BCM module, and configure Business Impact Analysis (BIA), Crisis Management workflows, and continuity planning.
Design and automate the end-to-end BCT lifecycle, streamline workflows from initial impact assessments to the generation and testing of recovery plans.
Develop real-time dashboards and utilize Performance Analytics and collaborate with the ITSM team to leverage CSDM data to ensure recovery plans are grounded in accurate application and infrastructure dependencies.
Truelogic is a leading provider of nearshore staff augmentation services headquartered in New York. Their team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects.
Author the build of application components that are secure, reusable, scalable, and follow target enterprise architecture principles.
Provide technology leadership. Advise collaborators on technical activities, challenges, rationalization of architecture decisions, and communicate plans to application team members.
Collaborate with stakeholders to ensure the architecture meets business requirements and is well coordinated with enterprise assets.
Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. They provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.
Drive recurrent and upsell revenue to contribute to the continuous growth of Veeam.
Align and execute the renewals strategy.
Focus on building and maintaining Systems Engineer team excellence.
Veeam is the #1 global market leader in data resilience, believing businesses should control all their data whenever and wherever they need it. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running.
Responsible for providing support of MEMX exchange platforms including on-call, respond to incidents and support triaging the issue
Help isolate and resolve unplanned system outages
Enhance monitoring and alerting based on symptoms
MEMX is building a next-generation exchange that will bring greater competition, transparency, and efficiency to equity trading. We offer competitive employee benefits and perks and will continue to make this a priority to attract the best.
Own and actively manage ERP and HRIS integrations across multiple partner companies.
Serve as the primary point of accountability for integration timelines, risks, and outcomes.
Partner with functional leaders to translate business requirements into system configurations.
Cobalt Service Partners is building the leading commercial access and security integration business in North America. Backed by Alpine Investors, Cobalt has scaled rapidly since launch, completing 40+ acquisitions and building a differentiated operating model.
Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements.
Build Call flow designs and integration to backend systems using application program interfaces (API).
Provide technical support and troubleshooting assistance to customers and internal teams when scripting issues arise.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They are a values-driven organization with a culture of Relentless Performance, retaining nearly 1000 full-time professionals with an annual growth rate exceeding 25%.
Coordinate and lead technical implementation of projects of varying complexity.
Manage complex configuration and/or implementation across multiple modules of one solution and/or multiple vendor product suites (Enablon, Cority).
Participate in requirements gathering, run gap analysis workshops and multi-module demonstrations in person and remotely.
AECOM delivers a better world through infrastructure consulting, partnering with clients to solve complex challenges and build legacies. They are a global team of over 50,000 planners, designers, engineers, scientists, and other professionals committed to positive impact.
8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition.
Hands on experience with Webex calling and Webex Contact Centre & in design & implementation of Voice infrastructure.
Expert understanding of SIP. Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x
Vtekis provides Recruitment and Staffing services to many industries and domains through innovative and customized solutions. They are business professionals with strong understanding of client needs who work closely with staffing trade associations to ensure knowledge of the latest industry trends and technologies.