Participate in the global deployment of a digital signage platform
Provide post go-live support, including ticket support for all user issues
Train new users on content management system software
A.C.Coy is looking for a Technical Support - Digital Signage consultant. They are looking for someone with 3+ years of experience supporting a digital signage or internal communication platform.
BHG Financial provides leading-edge financial solutions to accomplished professionals, small businesses, and institutions. They have a legacy as a leader in the financial services space, building upon success through innovative financial solutions and personalized concierge service.
Provides first contact for moderately complex customer inquiries via phone calls, emails, and web submissions
Assist customers in resolving technical problems with Windows desktop applications, VPN software, PIV credentials, mobile apps, and hardware issues
Follows up with customers to ensure that customer inquiries are resolved in the agreed upon time frame
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. They solve complex problems with innovation and agility to create meaningful, transformative, and enduring change.
Act as the trusted first point of resolution for remote technical needs.
Handle access administration in Active Directory and perform account lifecycle maintenance.
Configure computers with operating systems and applications.
FIS tackles challenges at the intersection of financial services and technology, operating with conviction and discipline. They value collaboration, knowledge-sharing, and holding each other to a high standard.
Manage software implementation projects and project teams.
Create and maintain project documents, and communicate with clients.
Conduct end-user training on software features and best practices.
DIS, a division of Constellation Software, provides software solutions. They are part of Perseus Group, which acquires independently managed software companies and provides them with strategic guidance and financial security.
Lead the administration and build of internal logic, triggers and automated workflows within CLM, Telephony & CTI, Notification Platforms and Survey Tools.
Lead the technical evaluation and selection process for new software vendors, defining business requirements, conducting RFPs, and managing proof-of-concept (POC) phases.
Partner with stakeholders in Sales, RevOps, Customer Support, and other business teams to identify manual bottlenecks and implement automated solutions across the tech stack.
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country and prides itself on its mission-driven and collaborative culture.
Provides frontline support for PointClickCare’s learning technologies.
Resolves access, navigation, and content issues, managing user requests.
Assists with basic platform administration, user and content management, and standard reporting.
PointClickCare is dedicated to enabling success through impactful learning experiences. The team supports customers throughout implementation and beyond, helping drive confident adoption of learning platforms and access to the right training.
Tanium is an Autonomous IT company driven by AI and real-time endpoint intelligence, empowering IT and security teams to make their organizations unstoppable. Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security.
Monitor ticketing system service boards, inbound email, and receive inbound phone calls.
Act on requests and notifications in accordance with defined procedures, which vary by client.
Self-manage assigned tasks in accordance with Service Desk guidelines.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to its clients. They employ more than 1,200 people all over the United States and their culture embodies the spirit of a startup with the advantage of a scalable business.
Design and build scalable solutions in Salesforce and a PRM using Flows.
Configure and optimize partner portal experiences, partner account hierarchies and deal registration processes.
Build and maintain systems for accurate partner attribution across the opportunity lifecycle.
Vanta helps businesses earn and prove trust by making security monitored and verified continuously. It has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.