As a Senior Salesforce Administrator, you will manage and optimize Salesforce, ensuring reliable operation. The role requires technical expertise and a proactive approach to system maintenance, performance monitoring, and user support. You'll work with cross-functional teams to configure systems, implement best practices, and support the integration of internal platforms to drive efficiency.

Provide front-line support for Dynamics 365 applications, assisting end users with technical issues and queries as an initial point of contact resolving basic issues, aiming for a high level of customer service and efficient issue resolution.

As an EaaS Analyst at Hummingbird, you will be responsible for providing managed services application support to clients, using your expertise in system configuration, workflow design, and application analysis. You will collaborate closely with client stakeholders to refine processes, address needs, and contribute to the development of best practices.

This position deploys software upgrades, patches, and fixes remotely using the BD Remote Services Support (RSS) and BD Provision Portal software solutions on customer medical devices. The position is accountable to work cross functionally in a team environment across multiple geographies and time zones.

Provide first-level technical support to end-users, resolving issues related to hardware, software, and network connectivity. Troubleshoot and resolve a wide range of IT problems, utilizing a ticketing system like Jira (ITSM). Continuously seek opportunities to improve IT processes and procedures and coordinate with external vendors to ensure timely maintenance and support of IT systems.

The Implementation Specialist participates and contributes to the successful completion of assigned client implementation project activities of Mitratech’s HRC suite, including requirements analysis, software configuration, data analysis, testing, and go-live support. The role involves planning, researching, and analyzing customer business needs, providing recommendations, and managing projects from start to finish.

Under general supervision, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable clinical business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment , medical device capacity and limitation s .

Oversee and enhance the organization's training and development initiatives by configuring, maintaining, and managing all aspects of the LMS. Responsible for user accounts, permissions, and system updates, also assisting with troubleshooting technical issues.

In this role, the Senior Business Applications Analyst formulates and defines systems scope and objectives based on user needs and understanding of business systems and industry requirements. They design, build, and test applications, analyze business needs, troubleshoot issues, and mentor less-experienced analysts, working at the highest technical level.

The Application Support Analyst will assist customers to effectively utilize Elite 3E software to meet their firm’s business objectives. The role provides Application Support for Elite’s 3E product in a project-based environment focusing on accounting. This position will support EMEA Business Hours covering a 5-day working week including one Saturday or Sunday.