As a Senior Technical Support Engineer, ensure customer success with Ditto by resolving issues, building team knowledge, and driving improvements. You'll troubleshoot problems, partner with engineering, and interact with developers to provide 24x7 coverage and root cause analysis, aiming for high customer satisfaction.

As a Remote Support Engineer, you will act as 1st line support by qualifying customer calls, finding a technical resolution to the application problem (including writing scripts & queries) and escalating to 2nd/3rd line when needed, ensuring customer satisfaction by providing excellent service.

Work on impactful customer technical projects, including implementation and troubleshooting, and consult on architecture and design; ensure strategic dbt Cloud customers adopt the product, collaborate with internal teams, provide feedback to product and engineering teams, and become a dbt product expert.

The Technology Consultant will operate as the technical expert interfacing with our enterprise customers around the world to help scope and support product integrations from conception to launch. The technology consultant is the voice of the customer internally at Alpaca, requiring a strong solution orientation, excellent communication skills, and project management abilities.

As a member of the IT Infrastructure team, you will be responsible for the Siemens and Dassault Systèmes PLM systems involving but not limited to Teamcenter, NX, and Solidworks; the software used to design and manufacture the most advanced systems in the world. Deploy, configure, and maintain these CAD-related relation solutions comprised of various tiers. Actively monitor and improve the PLM production environment.

As a Support Engineer, you will provide Level 2 customer support, triage issues, perform upgrades, and ensure cases are managed effectively, contributing to scaling medical predictions globally and improving patient outcomes.

As a Technical Consultant, you will be a member of the Veeva Systems Professional Services group providing consulting and technical architecture design on project teams implementing Veeva Vault R&D applications and Vault Platform cloud solutions to companies in the life sciences industry. This is a customer-facing role.

As a Manager of Technical Account Management, you will be responsible for ensuring the success and satisfaction of Wiz customers in EMEA. You will oversee a team of highly skilled Technical Account Managers “TAMs” Technical expertise, customer-facing experience, and strong leadership skills will be essential in addressing both the technical and business requirements of the role. TAMs serve as the bridge between customers and the broader Wiz team.

Join the Professional Services Team at Axway as a Senior Services Consultant! You will be configuring and implementing specific cases using Axway TSIM/B2Bi for established customers, interpreting functional specifications, integrating Axway suite products, assisting customers with deployments, automating processes, and documenting activities.

The Senior Consultant ensures successful client engagements and consistent client satisfaction in both production issue resolution and continual improvement tasks. The Senior Consultant will work closely with a team of skilled individuals from a variety of technical and professional backgrounds across multiple time zones and providing an excellent customer experience.