Provide remote IT support across locations and time zones.
Own the full ticket lifecycle - log, categorize, prioritize, troubleshoot, resolve, escalate, follow up, and close with clear notes.
Create and maintain internal IT documentation, guides, and KB articles.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. They aim to give every candidate a fair and detailed assessment.
Lead technical strategy for AddSearch's mature search platform and evolving RAG solution.
Mentor a team of 6 experienced engineers and foster a culture of technical excellence.
Collaborate with CEO, product, sales, and marketing leadership on product roadmap.
Saas.group turbocharges promising B2B SaaS ventures, unlocking their full potential. As a Software-as-a-Service portfolio powerhouse, they specialize in acquiring small software treasures and polishing them into industry stars, with a dynamic, fully remote team of nearly 380+ colleagues spanning 50+ countries.
Lead requirements analysis and consult on recommended practices for enterprise solutions from both a business and technical perspective.
Design, configure, and build solutions leveraging best practice knowledge, including application development tools and integrations.
Serve as a trusted advisor to customers, identifying future engagement opportunities while providing training, coaching, and guidance to internal and external stakeholders
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. They are a company of nearly 4,000 employees with an employee-centric culture.
Performing troubleshooting and analysis, including log file investigation
Taking ownership of the customer problem or issue from the beginning of a support case through resolution
Documenting of all customer interactions accurately and within SLA in our CRM tool
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.
Lead end-to-end implementation of Oracle EPM Cloud modules, including EPBCS, FCCS, ARCS, and EDMCS.
Design and develop integrations between ERP Cloud, EPM Cloud, EDMCS, and on-prem systems using OIC.
Build end-to-end data pipelines using EPM Data Integration, OIC pipelines, and EPM Automate for automation jobs.
Version 1 delivers technology and transformation solutions that drive customer success. They have over 3300 employees and a revenue of €350m, fostering a core values-driven company culture that invests in its people.
Design, implementation, test and turn up of customer IP services.
Technical validation of new customer IP orders.
Migration of IP customer services.
GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. They serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams.
Develop automation solutions with PowerShell and Python during your assignment.
Create and implement efficient PowerShell scripts for administrative tasks.
Implement proofs-of-concept (PoC) for new automation ideas.
Bosch invents high-quality technologies and services that spark enthusiasm and enrich people’s lives. Bosch Digital has more than 10,000 unique and diverse talents around the world, with an agile mindset and working culture that drives digital transformation.
Consulting and training of the employees of an end customer (best practices).
Implementations of cloud security solutions (PRISMA CLOUD, CORTEX CLOUD).
Preparation of documentation of implementation or migration services.
Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006. They have managed to grow to the second largest employer in the eastern part of the country with more than 3900 employees.
Provide excellent customer service by responding to customer issues professionally.
Own assigned issues through the ticket lifecycle management, including triage and problem-solving.
Act as the main coordination point, providing clear communication to customers and stakeholders.
The Adaptavist Group combines teamwork, technology, and processes to help businesses improve. They deliver enterprise software, tailored solutions, and quality services across technology ecosystems. They have flexible, remote-first way of working.
Take primary responsibility for ensuring the stability and availability of our production applications and blockchain infrastructure.
Apply hands-on AI experience to build tools and agents that automate repetitive support tasks, triage, and reporting.
Proactively keeping abreast with updates on supported blockchains and DApps and demonstrating a sharp ability to technically deconstruct new blockchains or DApps.
Crypto.com is a global cryptocurrency platform founded in 2016, serving more than 80 million customers. They are committed to accelerating cryptocurrency adoption and empowering the next generation of builders, creators, and entrepreneurs to develop an equitable digital ecosystem.