Provide Tier 2 technical support for complex issues related to hardware, software, networking, and POS/KDS systems.
Perform in-depth technical analysis, log review, and remote diagnostics to resolve escalated incidents.
Contribute to problem management by identifying root causes and implementing preventive measures.
Unisys is a global technology solutions company providing cloud, AI, digital workplace, logistics, and enterprise computing. With a history spanning over 150 years, it serves leading organizations and emphasizes innovation and equality.
Analyze requirements and design solutions using the DocPath suite.
Configure, customize, and optimize document generation and management workflows.
Provide technical and functional support to clients throughout project lifecycles.
Inetum is a European leader in digital services, with a team of 28,000 consultants and experts. The company fosters a dynamic and collaborative culture focused on driving digital impact for businesses and public entities.
Acts as the strategic bridge between Cloud Operations, Product Management, Engineering, and other teams to drive service quality and operational excellence.
Drives large-scale transformation programs, promotes operational best practices, and ensures lessons learned translate into portfolio-wide improvements.
Champions automation, observability, and reliability standards while influencing engineering practices and product roadmaps.
Unit4 is a cloud company redefining ERP for mid-market people-centric organizations with over 40 years of heritage. They are a people-first community focused on trust, accountability, and growth, with a global team and a commitment to sustainability and inclusion.
Take ownership of the operational lifecycle of business-critical Finance ERP applications, ensuring reliability and continuous improvement.
Drive incident management, root cause analysis, and problem resolution while owning L1/L2 operations and collaborating on L3 topics.
Build and maintain operational documentation, runbooks, and knowledge articles to strengthen service quality and knowledge sharing.
Redcare Pharmacy is Europe's No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation in healthcare. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision.
Administer and maintain the monitoring infrastructure (SCOM, Checkmk, Elastic) ensuring stability, updates, and performance.
Develop integrations, automations, and ad-hoc monitors using scripting and programming languages.
Provide guidance to Tier 1 staff, create reports, and participate in on-call rotation for support.
UNICC is the core shared service provider for the United Nations system, delivering agile, cost-effective, and UN-audit compliant digital business solutions. The monitoring team comprises 10 dedicated professionals, fostering a collaborative and autonomous culture.
Monitor and support global network connectivity across data centers, offices, cloud environments, and private network links.
Troubleshoot routing, switching, firewall, and connectivity issues across first- and second-line support.
Contribute to CI/CD practices and network automation using Python, Ansible, Terraform, and Git.
This company operates in the financial technology sector, providing high-performance network infrastructure for latency-sensitive trading environments. The global team values network reliability and automation, offering a collaborative culture with opportunities for mentorship and career growth.
Provide expert guidance and solution design for Atlassian products like Jira, Confluence, and Bitbucket.
Assist customers in integrating systems, automating processes, and achieving efficiencies.
Participate in pre-sales, solution design, and implementation including migrations, upgrades, and scripting.
The Adaptavist Group is a global family of companies that helps businesses improve through teamwork, technology, and processes, specializing in enterprise software across ecosystems like Atlassian and AWS. The company fosters a trusting, flexible, remote-first culture with a focus on work-life balance.
Own the platform architecture for private and sovereign cloud platforms, including control plane, compute, storage, and network.
Produce design documentation, deploy and upgrade using Kolla-Ansible, and integrate storage, networking, identity, and load balancing.
Act as third-line escalation, lead root cause analysis, and support pre-sales as a technical expert.
Software Mind develops solutions that make an impact for companies around the globe. They build cross-functional engineering teams and have a culture that embraces openness, respect, and grit, combining employment with enjoyment.
Install and configure OpenStack components using Kolla-Ansible in line with approved designs.
Handle second line incidents, service requests, and maintain configuration repositories.
Automate repeatable work with Ansible and CI pipelines, and participate in on-call rotation.
Software Mind develops solutions that make an impact for companies around the globe. The company builds cross-functional engineering teams that take ownership and crave more, with a culture that embraces openness, acts with respect, shows grit & guts, and combines employment with enjoyment.
Own Salesforce Service Cloud configuration, including objects, fields, flows, and permissions.
Manage telephony and contact center platforms, including CTI integration and call routing.
Build and maintain dashboards on support performance, delivering insights to leadership.
Veta Virtual is a virtual staffing company that connects skilled professionals with high-growth clients in the fintech and cryptocurrency industry. They foster a collaborative, supportive culture with a focus on remote work and performance-based incentives.